This thesis is a case study which describes the automation of a university library in Sub-Saharan Africa. The aim of the case study is, firstly; to find out which actors and factors have started and influenced the automation and the implementation of ICT at Makerere University Library in Kampala, Uganda. Secondly; it also discusses if the automation has changed the librarys condition. The empirical material consists of fifteen interviews with librarians and students. The empirical material itself has functioned as a base when discerning the analytical themes.

Bakgrund - Med internets framväxt har nya kommunikationsvägar öppnats och möjliggjort samskapande mellan användare utan koppling till tid eller rum. Wikipedia är ett community som har dragit nytta av den nya teknik, som internet har fört med sig, och sajten är idag den sjätte största på internet. Som alla communities styrs Wikipedia av normer och värderingar (Schouten & McAlexander 1995). Dessa värderingar möjliggör att användarna kan skapa artiklar och därigenom värdet på Wikipedia. Vargo och Lusch (2004) menar dock att organisationer endast kan ge tjänsteerbjudanden och att värdet sedan skapas tillsammans med användaren.Studien kartlägger hur Wikipedias värderingar styr användarna till att skapa artiklar på sajten.

Internet når idag över 8 miljoner människor i Sverige och är en naturlig del av vardagen för många. För företag betyder detta en viktig marknadsföringskanal som inte bör underskattas. Genom att kommunicera med målgruppen via plattformer såsom sociala nätverk, bloggar och mikrobloggar kan företag erbjuda mervärde och bygga relationer online. Genom att utnyttja rätt marknadsföringskanal kan onlinemarknadsföring undvika att uppfattas som påträngande för konsumenten och istället inspirera på ett hjälpfullt sätt.Syftet med studien är att med en kartläggning av fast-fashionkonsumenters nätbeteende och attityder fastställa hur modeföretaget Gina Tricot som har flera försäljningskanaler kan öka besöksfrekvensen till den virtuella butiken genom marknadsföring online. Uppsatsen har en kvalitativ ansats med en fallstudiedesign.

Internetanvändande är idag vardag för många barn och unga. Barnen är medlemmar på och använder communitys, de chattar och skickar mail till varandra samt använder snabbmeddelandeklienter såsom msn. Syftet med denna studie är att undersöka hur 41 stycken tolvåringar på en skola belägen i en mindre ort i Skåne använder internet, både hemma och i skolan samt att ta reda på hur skolan använder internet i undervisningen och vilken information skolan har gett tolvåringarna om internet. För att få svar på dessa frågor gjordes enkäter med 41 stycken tolvåringar samt intervjuer med deras lärare och rektor. I enkätundersökningen framgår det att en övervägande del av tolvåringar både har dator och internet hemma samt att många av dessa surfar helt själv.

AbstractValue Added Tax, VAT, is a general consumption tax that is added to almost all consumption of goods and services. Despite the extensive work of harmonization of the VAT system relating to electronic services, it can be difficulties in determining the taxable land, something that could affect the internal market in a negative way. The Swedish companyStardollABwas double taxed on certain electronic services that they provided consumers in theUK. The problems that lead to double taxation must be identified to ensure free competition and free movement within the internal market. The principle of neutrality pervades the whole of the EU VAT system which can be derived from principles of the Treaty, establishing the common market, and the introduction of the VAT Directive.

The question of the mandatory audits be or not be has been investigated thoroughly in recent years. Theresult is that the audit obligation in all likelihood will be voluntary for 96 percent of all of Sweden´slimited companies in the summer of 2010. The new draft law gives the accountant the opportunity towork both as an accountant and consultant. The investigation in this script works with the question"Which services the owner-managed companies, which in future not will be forced to audit, demandfrom an accounting firm in the suspension of the mandatory audit?" This will take the investigation outby a quantitative study through questionnaires distributed to 40 limited companies.

Digitizing and digital libraries create great opportunities toprovide access to cultural heritage globally, but the quicklychanging information technology environment also raises manyquestions. The aim of this bachelor thesis is to analyse whatvisions and ideas behind one specific digital library, Europeana,that can be found in documentation related to the project. Whatideas can be identified concerning aspects such as userparticipation, access to information, knowledge andinformation literacy? What is the project?s role in relation toeducation, preservation of cultural heritage and democracy?The method used to answer these research questions is adescriptive idea analysis. The empirical material, consisting ofprimary sources written in relation to the project, has beencategorized within dimensions and analysed according toDouglas Raber?s three public library strategies: social activism,the conservative response and the populist initiative.

This is a study on the electronic reference work of some Swedish university and university college libraries. The purpose of the study has been to find out how the service works at the different libraries, to study the electronic reference interview and to find what is important when you start a new electronic reference service in the light of Brenda Dervin's sense-making theory study. Furthermore, we examine the aims of the electronic services offered and the differences between electronic and traditional reference interviews. In the background to the study we place electronic reference services in a context by describing the role of information technology and electronic mail in the libraries. The electronic reference interview is studied with the help of literature on the traditional reference interview.

This report is the final step in the Bachelor of Science program in Building Construction Engineering, Department of Engineering Sciences, Uppsala University.The purpose of this study is to highlight the difficulties and possibilities that could involve the introduction of new energy efficient technologies and changing work around this technology. This study focuses on energy use at a construction site or other temporary workplace where so-called portacabins are in place to address the need for temporary facilities.The method for obtaining knowledge on the subject was mainly interviews with site managers working in Svevia AB's various activities. In conjunction with the interviews I visited construction sites and portacabins if it was possible.My most important suggestion to Svevia AB concerns a better organization in order to make poratacabins more efficient on energy and costs. The company should also evaluate and monitor the energy efficient portacabins that are in operation.Expected energy savings of new technology may not materialize if there are gaps in information, education, technical services and technical maintenance. It is very important to utilize the experiences of new technology.

The purpose of this study is to examine the experiences of threats and violence among four social workers at a social services' reception center for individual and family care. The study uses semistructured interviews and an abductive approach. The analysis is based on previous research, communication theory, coping and sense of coherence, SOC. The study shows that the studied workplace isn't considered to be particularly exposed to threats and violence, although all four respondents have experienced threats and/or violence. The respondents make a difference between threats and harsh words from clients because they consider their clients are entitled to be upset considering the nature of the work conducted at the workplace.

The law which makes the purchase, or the attempt to purchase, temporary sexual services a criminal offence has been implemented in Sweden for more than six years. It appears as if very few, possibly no, sex-selling women have used the law to report men who have bought their services during these years. How can this be understood? With this thesis I suggest a new way of thinking on agency. A way which questions the traditional view on action whereby agency equals to act in certain, predefined ways.

In today?s IT-community, consumers use the internet in a increasing rate to find information or to purchase products and services. This has led to a growth in the market, but also a greater competition between e-stores and web shops. To separate yourself from the masses has become more important, the question is; what strategy should the IT-salesman use? The meaning of this scientific study is to find and focus on witch the primary factors/aspects are, that controls and is the very foundation for the consumer making a purchase, by using the internet.

With this study, we have chosen to continue our B-essay about dual-diagnosis. In the essay we have done some research on how this target group feels about the treatment from the dependent unit, psychiatry unit, social services unit and the housing environment. We wanted to know about the feelings because during the B-essay we found out that individuals whit the dual-diagnosis is skipped between different caregivers. We used a qualitative method with six interviews from two different housings in south of Sweden. The information we got we used in our result and analysis part, where we found out that the caretaker?s thought the treatment were fine and that it was the surroundings they found the most fault with..

This study is about Wikipedia which defines itself as a free online encyclopaedia. Our chief interest lies in the debate and the controversy which has arisen around Wikipedia. After reading critical articles concerning Wikipedia we found that the debate for most parts had one identifiable theme namely the question whether Wikipedia is an encyclo-paedia or not.Encyclopaedia as a term and a phenomenon has a long tradition. Wikipedia, despite calling itself an encyclopaedia, functions differently in comparison to more traditional encyclopaedias. These traditional views involve encyclopaedic structure, its organiza-tion and its functions.

The purpose of this study is to analyze how companies that sell financial services can reach people in the younger audience. The financial services that we refer to are regarding banking and insurance for private users, and with the younger audience we refer to people in the age of 18 to 25. We think that this is a valid and interesting issue to study because of the common thoughts that persons in this age are common users of Internet, social medias and new technology. The main question through our study has been; ?How a financial company can attract the younger generation, and support their creation of value?" Our research is based on a qualitative method.