The aim of this qualitative study of service work in the private sector is to examine how the service worker experiences his/her work. There are three dimensions of the service workers experience in focus, and they are the base of my formulation of questions. The first dimension refers to how the service worker experiences the emotional labor demands from the employer. The second dimension concerns the relation between service worker and customer, from the view of the service worker. The third dimension problematizes how service workers experience efficiency.I have interviewed three call center customer workers and two hotel receptionists, using semi-structured interview technique.

This essay aims at understanding the experience of the use of ayahuasca, and similarities and differences between interview protocols and socio-cultural identities. The work is based on field studies conducted in the Peruvian Andes, in the village of Pisac September to November 2009. What has emerged is that the experience does not seem to be dependent on cultural manifestations as much as it is dependent on general human cognition. Theories have been applied on an empirical phenomenological descriptive study. Various brain activities, along with mental mechanisms contribute to a deeper understanding of the findings in the descriptive analysis.It seems that the cultural differences, which I have classed as typological in the phenomenological study, mostly are expressions of meaning for the informants.

The purpose of the study was to describe how care givers experience working with people who suffer from dementia and acting out behaviour and to illustrate the importance of the care givers approach. Sixteen caregivers were interviewed from different nursing homes in the middle of Sweden. The interviews were analyzed with qualitative content analysis. The result is divided into two content areas. The analysis of the first content area, care givers experiences of meeting people with dementia and acting out behaviour, resulted in three categories, which deals with the approach.

Barns smärta är en vanlig orsak till kontakt med sjukvården. I omvårdnadsarbetet ska barnets behov och smärtsignaler tolkas och bemötas så att relevanta omvårdnadsinsatser sätts in. Syftet med litteraturstudien var att utifrån barns beskrivningar belysa omvårdnad som lindrar barns smärta. Studien genomfördes som en litteraturöversikt där åtta kvalitativa, två kvantitativa där en av artiklarna innehåller en mixad metod av kvalitativ och kvantitativ design. vetenskapliga artiklar utgjorde underlaget för resultatet.

För att höja kvalitén på vården, bör personalen lyssna på patienterna som är vård konsumenterna. Syftet är att studera god omvårdnad ur ett patient perspektiv, för att kunna anpassa omvårdnaden till patienternas behov utifrån befintliga resurser på en ortopedavdelning. Studien utfördes i samverkan mellan Högskolan i Skövde och ett väst-svenskt sjukhus där ingick studier med sjuksköterskor och undersköterskor på samma ortopedavdelningar. Författaren ville se om de tyckte som patienterna. Denna studie är gjord med kvalitativ ansats metoden är innehållsanalys.

Abstract Background: More and more people receiving palliative care in the home, leading to increased responsibility for the next of kin. Being a caregiver and at the same time next of kin is a complex situation for everyone involved. Next of kin´s everyday life changes drastically when everything revolves around the one who is seriously ill.Aim: To describe next of kin´s experiences of being caregivers to a palliative sick person at home. Method: A literature review in which eleven qualitative scientific articles were analyzed and summarized. Results: The results revealed three themes; experience of support, experience of changes in life and experience of strategies.

Archives Day is celebrated in Sweden on the second Saturday of November every year since 1998. The aim of this study is to examine how and why Archives Day is celebrated at five archives in the Stockholm region.My empirical material consists mainly of semi-structured interviews with archivists at five archival institutions in the Stockholm region. I have chosen to only interview archivists and not any visitors due to the time con-straints and the scope of the thesis. I have also examined how the goals stated in a government report are carried out in the work with Archives Day.The theoretical framework of the investigation is gathered from educational theory as well as archival theo-ry. For the educational approach I have used John Dewey?s theory of what makes an experience educational to examine whether Archives Day is an educational experience or not.

During the latest 50 years, the Swedish porcelain tableware industry has gone from being rather successful to experience significant problems. Our empirical study attributes these problems to underlying changes in consumer buying behaviour, whereas current generation theory supports our findings. The younger generation has significantly different preferences compared to older generations, with less focus on quality and more focus on variability, and there is reason to believe that these findings also are applicable to other consumer purchases. The successful porcelain companies of tomorrow will be the ones that continuously can adapt to these and further changes in consumer buying behaviour..

The use of mobile devices has increased dramatically in recent years and the development of newtechnologies has made it difficult for developers to know what screen size and device the visitor isusing. This has resulted in the fact that today there is a problem with the interface for web pages onmobile devices. They are not adapted to the flexibility required for the interfaces to be recognizedon various mobile devices. Instead of developing two separate web pages, where one is designed formobile devices and one for desktop and keep them both continously updated, responsive webdesign simplifies the work process. Responsive web design is a flexible and dynamic interface thatadapts to mobile device and screen sizes.

Antalet äldre i världen ökar och den äldre befolkningen blir allt friskare. Trots detta är det sällsynt att äldre klarar sig själva till livets slut. Då det inte är möjligt att tillgodose de äldres behov i hemmet har samhället ansvar att erbjuda plats på särskilt boende. Beroende av andra innebär inte att de äldres livskvalitet behöver reduceras och det har påvisats att ökad ålder och låg livskvalitet inte är sammankopplade med varandra. Syftet med studien var att beskriva vad livskvalitet är för äldre på särskilt boende.

Psykisk ohälsa ökar i samhället, 20 % av Sveriges befolkning riskerar att någon gång i livet drabbas av depression. 600 personer varje år drabbas av kronisk njursvikt vilket innebär att dialysbehandling kan bli aktuellt. Att leva med en livslång sjukdom, som det innebär när man behandlas med dialys, och samtidigt drabbas av psykisk ohälsa innebär ett stort lidande för den enskilda individen. Genom att sjuksköterskan bemöter patienterna med empati och medmänsklighet så skapar denne goda förutsättningar för att relationen ska präglas av tillit och ärlighet. Syftet med denna litteraturstudie var att belysa hur sjuksköterskan kan identifiera och förebygga depression hos människor som behandlas med dialys.

The purpose of this study was to examine how young managers (26-32 years old) in municipal old-age care organizations, in Skåne and Blekinge, experience their professional roles as managers in relation to their age. One of the questions asked in this study was whether managers experienced that their age affected their managerial position, and in that case, how? In order to investigate this, a qualitative method was used, including interviews and observations. Seven interviews with young managers were conducted. My approach in the working process was influenced by Grounded theory as defined by Glaser and Strauss (1968).

Captured in the room of Göran Tunström?s spoken language, fenced behind his barrier of manic words. This essay is about the limit of language and world?s necessity to be spoken to be experience, about telling as a manufacturer of meaning and a subject?s motion between fiction and reality. Based on the novel Skimmer from 1996, my purpose is to identify ?a linguistic room? in Tunström?s narration and show how this room is given an existential character by its temporal and spatial dimensions.

BackgroundType 1 diabetes is a chronically disease that often occurs in early life. In every year around 77.000 children in the world is estimated with type 1 diabetes. When a child gets a chronically disease it affects the whole family, specially the parents who will be the child's caregiver.AimThe aim of this study was to describe parents experiences of living with a child with type 1 diabetes.MethodA literature review was carried trough based on 10 qualitative scientific articles. The articles were analyzed and two main themes and seven subthemes emerged.ResultsAll parents experienced that they needed some kind of support particularly early in their illness. They felt it was a big responsibility to take care of their child with diabetes and parents often felt anxiety and fear associated with the disease.

This study deals with one of the most discussed work environmental issues in the modern society of Sweden today - work related stress, its causes and how stress can affect people in their working situation. Our study is based on a questionnaire among aid handling officers in two municipalities of the middle of Sweden, and two interviews with their directors. We found that aid handling officers has a complex occupational role. We also found that the officers in these two municipalities experiences about the same level of stress.Further in the study, we will deal with whatever could be the cause of the stressful situation, using the demand/control model of Karasek and Theorell. The result shows that despite the similarity of the stress experience, the cause was shown to be different.