Bakgrund. Smittsamma sjukdomar har i alla tider har framkallat rädsla och fördomar. När vårdaren möter patienter med smittsamma sjukdomar måste de kunna ge trygg vård som grundar sig på teoretisk och praktisk kunskap. I dag möter vårdaren många patienter som bär på smittsamma sjukdomar, nya och tidigare kända, upplevelserna skiljer sig åt beroende på hur mycket kunskap de har om sjukdomen. Syfte.

Organizational democracy has been a popular research area in recent decades but the implementation in real organizations is slow (Kokkinidis, 2012; Verdorfer, Weber, Unter Rainer & Seyr, 2013). Several researchers (Schön Jansson, 2012; Falkheimer, Heide & Johansson, 2013) argue that communication practitioners have a key role in democratic processes and that because their job role is under constant change there are only a few modern studies regarding the subject. The purpose of this study is to illustrate how communication practitioners in private and public organizations experience their role in the process of internal communication and to what extent they are aware of, and work with internal organizational democracy.The practitioners we interviewed had a strong feeling that they were a support function for the business and the organizational management. As a result of the study it is clear that communication practitioners are very loyal to their employers and to the organization they work for. They are, therefore, not neutral in their professional role and argue that their task is to represent the management's interests.

The Swedish governments goal for the public health is to operate for a society with good conditions to be healthy. Many people today are very conscious about their health, at the same time alcohol is a recurring element in many day-to-day situations. IOGT-NTO is an organization that is working towards making sobriety to be the rule rather than the exception. This work is linked together by the organizations communication, which is a vital part to be able to present a unified view outward. In order to do that, it is particularly important that there are common goals and strategies to work towards.

The purpose of the essay was to examine the role of the professional communicator in the Swedish Unemployment Funds. Focus was on measures carried out by the communicator to enhance and streamline communication and how the communicator supports their coworkers in their own communication role. In order to fulfill the purpose, two main questions were asked;? How do the communicators support and develop their coworkers communication role?? What to the communicators identify as challenges in their work in doing this?The theoretical base of the essay was Heide and Simonssons (2011) challenges for the professional communicator. The theory states that organizations communication processes are the foundation to its existence and development and that the professional communicator therefore needs a solid base with the possibility to monitor the whole organization.A questionnaire was sent to communicators in all Swedish Unemployment Funds and even though the non-response was rather considerable, the answers received was assessed sufficient to make an analysis.

The aim of this master thesis is to gain greater knowledge of interpersonal communication. This study explores on one hand how interpersonal communication can be used as an important part of reference work in a Swedish electronic synchronous reference service, and on the other how interpersonal communication affects the relationship between user and librarian. By using communication theory and establishing a positive relational contact with the user in the electronic environment, the outcome of the reference encounter can be successful for both the librarian and the user. Furthermore, the importance of recognising relational barriers is of great relevance to the relational contact. The scope of this master thesis is to find what relational factors are used and can be used in the interaction between user and librarian.

The purpose with the essay is to illuminate four former clients? personal stories about the meeting with the authority in the Swedish welfare system and the institutionalization theywent through. The questions being asked in the essay focus on communication, the relationship concerning power and the former clients attitude towards the institutionalization as a treatment. Four interviews were held with former clients who were institutionalized sometime between the ages of 15-25. The results were then analyzed by theories focusing on communication as a way to gain power and how social interaction may influence the individual attitudes towards authorities.

BAKGRUND: HIV/AIDS (Humant Immunbrist Virus/Acquired Immunodeficiency Syndrome) är en epidemi där världens utvecklingsländer är hårdast drabbade. I studier har det framkommit att sjukvårdspersonal har en negativ attityd gentemot denna patientgrupp. Orsaken till detta tros bero på okunskap och rädsla. SYFTE: Syftet med denna studie var att beskriva hur patienter med HIV/AIDS upplever stigmatisering och diskriminering från vårdpersonal. METOD: En litteraturöversikt, med tio stycken vetenskapliga artiklar som analyserats för att besvara studiens syfte.

Problem: How does the organisational culture affect the internal communication between the middle manager and his or herssubordinates?Purpose: The most common way is to study how the communication affect the organisational culture. In our study we have examined the reverse perspective. The purpose of this study would be to explain how the organisational culture affect the internal communication between the middle manager and his or hers subordinates.Theories: The basic theories in the study are The basic model, Internal communication, Levels of culture, High-power culture, Socialconstructions, Organisational structures and Leader Member Exchange Theory.Method: The study is based on the qualitative approach. We have used interviews for our collection of raw data.

BakgrundGlobaliseringens effekter har lett till att många samhällen idag är mångkulturella. Detta ställer högre krav på sjuksköterskor då de måste kunna bemöta de många och olika kulturer som finns. För att göra detta behövs kulturell medvetenhet samt kompetens hos sjuksköterskor. Transkulturell omvårdnadsteori är en förutsättning för att kunna tillfredställa de patienter som sjuksköterskor möter inom hälso- och sjukvårdenSyfteSyftet med studien är att utifrån sjuksköterskors upplevelser identifiera de faktorer som påverkar vårdrelationen när patienten och anhöriga har annan kulturell bakgrund.MetodStudien kommer att vara en litteraturstudie. Innehållet kommer inkludera kvalitativa samt kvantitativa vetenskapliga artiklar och litteratur.ResultatSjuksköterskor upplever att det största hindret för att skapa en god vårdrelation är språkbarriärer samt kommunikationsproblematik.

Title: Nurses´ Experience of Triage Process in the Psychiatric A & E Departmentfor AdultsAuthor: Miljatovic, MilosDepartment: School of Life Sciences, University of SkövdeCourse: Degree of Bachelor of Science in Nursing, Thesis in Nursing Care, 15 ECTSSupervisor: -Examiner: Brovall, MariaPages: 23Keywords: Triage, Nurse, Psychiatric A & E Department for Adults, Triage scaleBackground: In the beginning of 21st century some psychiatric A & E departments inSweden have introduced triage process and psychiatric triage scales. The aim was to meetthe growing numbers of patients with mental health problems attending psychiatric A & Edepartments, in order to shorten waiting and transit times.Aim: The aim of the study was to illustrate nurses´ experiences of triage process in thepsychiatric A & E department.Method: Qualitative empirical study was conducted.Results: Three categories were identified: Triage process creates confidence, Obstacles intriage assessment, Possibilities for improved patient care through triage process; and sixsubcategories: Aid and support in having an assessment tool, Sense of comradeship,Getting possibility to take answer and show the competence, Deficiencies with assessmenttool, Sense of inadequateness due to long waiting times to physician, Sense of ambiguityduring the triage process.Discussion: Safe triage process is needed to achieve quality care in the psychiatric A & Edepartment, thus it is important that nurses have adequate triage scale, and the resultssuggest that it is important for nurses to have an adequate triage scale which makes iteasier for nurses in nursing care..

I olika perioder har ämnet våld inom psykiatrin lyfts fram i media, ofta i samband med att ett våldsdåd har begåtts av en ?våldsam psykpatient?. Varken i media eller i den tidigare forskningen är det vanligt att ämnet blir belyst ur ett patientperspektiv. Denna kvalitativa studie försöker fånga ett inifrån-perspektiv och tar sin ansats i att försöka beskriva vad som kan leda fram till att det uppstår konflikt- och våldssituationer på en sluten psykiatrisk avdelning. Studien har genomförts med hjälp av samtal med sju personer med erfarenhet av våld under sin vistelse på en sluten avdelning.

  Aim. The aim of the study was to describe how nurses in home care experience to pursue palliative care in ordinary housing. Methods. The study had a descriptive design with qualitative approach and was carried out through semi-structured interviews with 14 nurses in home health care from two medium-sized Swedish municipalities. The material was analyzed with manifest and latent content analysis. Findings. The underlying theme that emerged in the study was: Working with palliative care in the patient´s own homes is positive but challenging. Informants describe among other things that they perceived palliative home care as meaningful and that relatives have a central role in the palliative home care since they are close to the patient around the clock. The stress that emerges from the heavy work load and the long geographic distances are described as strenuous and to affect the care in a negative way. Informants describe the home environment as challenging as it is often not adapted for care and the collaboration with the palliative team is described to be experienced as both positive and negative.

This paper compares and discusses teachers´ nonverbal communication in the classroom. The purpose of the study is to find out what the teachers´ nonverbal communication looks like in the classroom and with that information increase teachers´ awareness of nonverbal communi-cation and its impact on the teaching. Ten teachers at the upper secondary school have been observed for twenty minutes when having a lecture. The result shows that the most common nonverbal expressions are hand and arm gestures used to enhance what is said by the teacher. The result also shows that the nonverbal communication is similar with all observed teachers.

Bakgrund: Otillräcklig information, att inte bli uppmärksammad, lyssnad på, samt att inte bli sedd som en individ med individuella behov, har visats leda till osäkerhet i interaktionen mellan vårdare och patient samt missnöje med vården. Det är en fördel för sjuksköterskan att ha självkännedom för att kunna skapa ett bekräftande möte. Bekräftelse i ?Jag-Du-mötet? anses vara grunden för allt mänskligt liv. Syfte: Syftet var att beskriva betydelsen av att bekräfta identiteten hos inneliggande patienter på sjukhus, utifrån ett patient- och sjuksköterskeperspektiv.

Bakgrund: Trycksår är idag en vanligt förekommande vårdskada. Få studier har gjorts gällande trycksår i samband med buklägeskirurgi.Syfte: Syftet var att undersöka trycksårsprevalensen bland patienter som genomgått kirurgi i bukläge och identifiera möjliga riskfaktorer för trycksår.Metod: En prospektiv deskriptiv studie med kvantitativ design. Datainsamlingen utfördes på neurokirurgiska och ortopediska kliniken under nio veckor, vid ett stort sjukhus i mellansverige. Hudobservationer och journalgranskning skedde på totalt 29 patienter. Frågeställningarna besvarades med deskriptiv statistik och analyserades med Mann Whitney U test och Chi2.Resultat: Var tredje patient som genomgått buklägeskirurgi utvecklade trycksår.