Syftet med den här uppsatsen är att studera hur mindre företag i resebranschen kan använda sociala medier som en framstående marknadsföringskanal för att öka kännedomen om företagets varumärke, samt skapa ett gemensamt värde för både kund och företag.De huvudsakliga teorier som ligger till grund för den här studien är sociala medier, sociala medier som marknadsföringskanal, varumärket, segmentering, strategi, krishantering, marknadsföring och kundservice, kundrelationer och värdeskapande, word of mouth, samt framtid..

Title: Social Media ? And customer interaction in smaller firmsSeminar date: 2011-06-10Course: Information Logistics, D-level.Authors: Marie Stenhammar and Ulrika CarlssonAdvisor: Jaime CamposKey words: Social Media, Web 2.0, Co-creation, Viral marketing, Word of Mouth, smaller firmsPurpose: This paper aims to describe the relevance of social media to smaller firms, the challenges and opportunities they face and what strategies they use, in the interaction with their customers.Methodology: The study is qualitative in nature and has an abductive approach. The empirical material consists of in-depth interviews with chosen companies and Internet observations.Theoretical perspectives: Social Media, Web 2.0, Co-creation, Viral marketing, Word of MouthEmpirical foundation: The study takes its empirical base from in-depth interviews with representatives from the small companies and internet observations connected to these.Conclusions: Smaller companies have great interest in social media. They preferably use Facebook, blogs, YouTube and Twitter. Their strategy is mainly to be very active and update their social media regularly.

Denna kandidatuppsats handlar om modebloggar och deras påverkan på konsumenters agerande. I dagens konsumtionssamhälle står mode högt i kurs och bloggläsare tar dagligen in information om nya produkter och varumärken genom word of mouth. En undersökning som Mahir PR har gjort visar att 58 procent av bloggläsarna faktiskt har köpt en identisk vara som de tidigare sett i en modeblogg. Vårt syfte är således att från Mahir PRs undersökning vidare beskriva på vilket sätt modebloggar påverkar konsumenters agerande. Vi har använt oss av teori kring word of mouth, samt Solomons kommunikationsmodell där massmedias information filtreras av olika opinionsledare eller grindvakter innan de når mottagarna/konsumenterna.

Today's consumers are demanding more and more from companies and are no longer as easy to im-press as they used to be. It is now the consumers that hold an increasing amount of power over com-panies and not the other way around. This change in consumer behaviour has caused an identity crisis for traditional advertising, and companies are now searching for new ways of reaching their target audience. The purpose of this combined qualitative and quantitative case study is to examine possible risks and possibilities that a retailing company face when communicating through Facebook. Data has been collected through in-depth interviews with company representatives combined with a quantitative study of the company's Facebook followers in order to answer the questions of (1) which possibilities and risks a retailing company face through the use of a Facebook fanpage and (2) if there is a differ-ence in the attitude and behaviour of active respectively passive followers that may have been caused by a retailing company's marketing communication on Facebook.

A crisis is something that can happen to all of us in an unexpected situation, and the school should be prepared in a way that is the best way to handle a situation with a wide foundation through a crisis plan. On a well-defined way, you should have a developed and relevant emergency plan. Defining the word crisis can be difficult, it is an individual interpretation, and to get found out what the word stands for and it have to be discussed. The two selected schools that I have chosen to interview have discussed the understanding of the word crisis in able to get what the word means for them. The two selected schools have come to the conclusion that a crisis is something that creates disturbances for people or a person concerned to the everyday way of living.

This thesis work involves a quantitative study concerning secondary school students' understanding of older Swedish words in the lyrics in the Lucia song written by Elmfors way back in 1919th. The text has some old words and phrases that today's high school students do not really understand. The study includes surveys of two different classes in high school, a theoretical and a practical program. In some cases students can understand words by the context, but previous research shows results in general weakness in students' existing vocabulary. According to previous research, this is due, inter alia, that young people read and write less today.The results of all students are totally 38%, where the theoretical program has a slightly higher performance.

The right kind of democracy ? an ideology analysis of school literatures description of the term democracy.Writers: Fredrik Hedlund & Mattias AhlqvistDemocracy is today a word and a concept that in many ways is taken for granted and almost never is reflected on. The concept democracy is also considered as an essential issue in the swedish school system, both regarding the way the education should be managed and also as a part of the students democratic schooling ? all according to the comprehensive document Läroplanen för de frivilliga skolformerna (Lpf94).The main purpose of this paper is to investigate how swedish literature in political and social science talks about and looks upon democracy ? what do the books say it means?The materials we have chosen for this report are the books Zigma and Forum. As metod we are using a textual ideology analysis in which we have created three dimensions ? meaning/associations, criticism of democracy, and demos/citizenship.

The objective of this paper ? Trusting the reader: On impressionistic narrating in Stig Claesson's writings with the novel Brev till en hembygdsgård as starting point ? is to examine narrative techniques used by the Swedish author Stig Claesson, specifically some which fall within the broad field known as literary impressionism: e.g. omission, repetition, juxtaposition, episodic narration and how access to the narrator?s as well as individual characters' consciousness is handled.The method used for the study will be that of illustrative comparison. The analysis will seek its theoretical grounds in the works by Gerard Genette and Jonathan Culler.

En central tanke med skolgången är att någon form av kunskapsprogression kontinuerligt ska äga rum. Kunskapsprogression ska genomsyra alla skolämnen och kunskapsprogression ska dessutom följa över stadieövergångar. I uppsatsen ställs frågan huruvida någon sådan kunskapsprogression sker mellan grundskolans senare år och gymnasieskolan inom ett specifikt skolämne, nämligen religionskunskapen. För att få svar på frågeställningen har material samlats utifrån tre olika datakällor, nämligen intervjuer, examinationer och läroböcker. Datakällorna har samlats in från tre religionslärare som undervisar på grundskolans senare år och tre religionslärare som undervisar i religionskunskap A på gymnasieskolan.

This master's thesis is about alternative career opportunities for library and information science graduates. Ever since the beginning of our education we have been interested in working outside of the traditional libraries. Now that we are about to receive our degrees in library and information science we are doubtful if the competence we have obtained is enough to meet the demands of the labour market. The employment field we have been studying in this master's thesis is information management, since this is a field that we find comparable to library and information science. Our study involves a qualitative survey amongst recruiting companies to investigate how the recruiters value different educations, competences and personal skills when they employ staff within the field of information management.

AbstractHannes Sundkvist: Uppror. En begreppshistorisk undersökning av ordet uppror och dess uppkomst i Sverige mellan åren 1525 och 1543, Uppsala universitet: Institutionen för idé- och lärdomshistoria, C-uppsats, Vårterminen, 2013. The following thesis is a conceptual historical study of the Swedish word uppror (rebellion) between the years 1525 and 1543. During this period, there occured five conflicts that in modern time have been named as rebellions. In my study I problematize the concept of rebellions and show that it is not possible to apply a contemporary definition to conflicts that erupted in the early 16th centrury. My purpose is to display how the word actually was defined during the time of the five conflicts.

J.O. Mallander?s Extended Play (1968) is a sound recording, a readymade, of the counting of votes in two presidential elections in Finland, during 1962 and 1968. A voice repeats monotonously: ?Kekkonen, Kekkonen, Kekkonen, Kekkonen, Kekkonen?? Although the Finnish president Urho Kekkonen represents, almost personifies, the politics of the post World War II period in Finland, Extended Play does not explicitly address the political. Rather, as this essay argues, it engages in the discourses of power and politics by providing a temporalization of its fixedness, or what Jacques Derrida terms the proper.Extended Play is, in parallel with Derrida?s critique of western metaphysics, a deconstruction in sound that challenges the state ideologies conveyed in the process of the counting of votes, where the presuppositions of the presence of the voice characterizes the ambiguities of power that Kekkonen?s politics of neutrality represent.Mallander?s readymade emerges as a double of the game theory strategies of the Cold War, a mimetic surplus of the administrative control mechanisms of sound recording.

Uppsatsen söker förståelse för det nystartade svenska jeansmärket Cheap Mondays snabba och stora framgångar med sitt koncept. Kvalitativa intervjuer med nyckelpersoner på företaget genomfördes. Denna empiri analyserades sedan utifrån modern marknadsföringsteori, till att börja med med hjälp av 4 P-modellen. Denna ledde sedan vidare till fördjupning inom word-of-mouth och varumärkesidentitet. Med hjälp av dessa teorier drogs intressanta slutsatser och vi pekar ut ett antal framgångsfaktorer som haft stor betydelse för märkets popularitet..

My project is an interpretation and exploration of the book The Invisible Cities by Italo Calvino. It is a play on the swedish words for cities and beaches. By adding the letters R and N the word for cities in the title transforms into the word for beaches. The project is equal parts a color investigation and an exploration of new working methods as it is an development of my approch to graphic design. My aim was to, through a visual, conceptual and playful investigation create a new interpretation of the book The Invisible Cities.

För att en elev ska börja på ett nationellt gymnasieprogram krävs att hon/han har godkända betyg i tre ämnen från grundskolan och ett av dessa ämnen är matematik. Men godkända elever i matematik från åk 9 visar sig ha stora svårigheter med kurs A på gymnasiets yrkesförberedande program.Syftet med den här studien är att belysa vilka skillnader som finns i den matematik som lärs på grundskolans högstadium och gymnasiets kurs Matematik A med avseende på de kunskapsmål som ska uppnås. Är dessa skillnader stora eller kommer kursen matematik A vara en repetition av tidigare matematik för de elever som går på yrkesförberedande programmen? Som ett annat syfte söker jag svar på frågan om elevernas svårigheter med att uppnå godkänt betyg i matematik A kan härröras till dessa skillnader.Undersökningen har gjorts genom sammanställning av kursplanerna i matematik för grundskolan år 9 och kurs A för gymnasieskolan samt kartläggning av det matematiska innehållet i de vanliga läroböckerna på två skolor. Därefter har jag gjort en kvalitativ undersökning genom intervjuer av fyra lärare på de två skolorna.