Med grund i kundens förändrade roll på marknaden har företag på olika sätt tvingats ändra sina produkt- och tjänsterbjudanden för att bättre möta kundens mer specifika önskemål och krav. Något som kommit att bli allt vanligare och användbart är att i varierande utsträckning involvera kunden i processen med att skapa den optimala produkten eller tjänsten. Att involvera sina kunder i skapandet av produkten påstås, tack vare graden av individanpassning, öka sannolikheten för att kunden ska bli nöjd. Kunden är idag dessutom mer mogen än tidigare och kompetent nog att kunna involveras i olika steg i skapandet av produkten. Ytterligare en effekt av den ökade kundnytta som kommer med medskapandet betonas vara en stärkt relation mellan företag och kund. En stark relation menas öka sannolikheten att få behålla de kunder företaget en gång lyckats värva.

Increasing immigration to Sweden has transformed a culturally homogeneous society into a more heterogeneous one. As a consequence intercultural communication and interaction have been increasing. Child health care agencies have encountered these increases. The aim of this study was to examine what the health care professionals experienced and communicated in these intercultural environments. Eight interviews with child health care nurses were carried through at four child health care centers in the south of Sweden.

Under vår utbildning har vi upplevt många problem kring att plantera träd i urban miljö. Träden får ofta inte det utrymme de kräver för en, till arten sett, normal utveckling. Även den fordrade skötseln är bristande, framför allt i etableringsskedet. I och med att städerna växer och att trädens växtbäddar ofta är minimala, bland annat på grund av vägarnas överbyggnader, VA- och andra ledningar, måste lösningar tas fram för att behålla städerna gröna och öka grönytekvoten. Vi ser att klätterväxter kan vara ett bra sätt att föra in mer grönska i våra urbana miljöer.Syftet med det här arbetet har varit att ta reda på hur klätterväxter kan användas i den urbana miljön.

The purpose of this master thesis is to create, test and evaluate an analytical instrument for children?s library environment based on a theoretical framework consisting of Howard Gardner?s theory of multiple intelligences and Thomas Armstrong?s pedagogical application of the original seven intelligences. We wanted to investigate whether the environment in Rum för barn stimulated all of children?s different intelligences. We also wanted to identify possibilities and liabilities within the analytical instrument.

Det här är en masteruppsats i fysisk planering med inriktning omvärldsanalys och strategiskt arbete i kommunal översiktlig planering. Uppsatsen undersöker hur kommuners omvärldsanalyser ser ut samt hur de utifrån dessa formulerar strategier. Vidare undersöker uppsatsen vilka huvuddragen i strategierna är samt vilka planeringsprojekt som kommunen menar ska bidra till att strategin uppnås. Med hjälp av kvalitativ innehållsanalys och semistrukturerade personliga intervjuer har två översiktsplaner och en fördjupad översiktsplan för Helsingborg, Malmö respektive Ystad undersökts. Uppsatsen åskådliggör ett tydligt generellt mönster för samtliga undersökta strategier; förtätning genom blandad bebyggelse, marknadsföring och regionförstoring genom gränsöverskridande samarbete..

The subject of this thesis is studying how physical libraryenvironments express ideas on the function of the library, asstated in guiding documents. The ?physical library? isdefined as everything inside the library building, andexcludes the library architecture, focusing on things likefurniture, furnishing and the arrangement of physical media.The two questions asked in this thesis are: What aspects ofthe idea of a public library?s function, as expressed in theguiding documents of the library, are possible to study in thephysical library environment? In what ways can theseaspects be studied in the physical library environment?The study of the thesis is divided into two parts, a ?prestudy?and a ?main study?. In the pre-study aspects areidentified by reading guiding documents from differentpublic libraries, and analysing the result together withprevious studies on physical library environments. In themain study three Swedish public libraries (located inHelsingborg, Åstorp and Klippan) are visited, and theirenvironments are studied based on theory on what items andmeans of expression can influence the experience of thelibrary function.The four aspects that are identified in the pre-study areculture, education, accessibility, and development.According to the results of the main study, culture isexpressed in the library environment through aesthetics,education through the environment being inviting andstimulating for studies, accessibility by the environmentbeing inviting, functional and democratic, and developmentby modernity.

AbstractThe Swedish school is the biggest place of work in the country. Statistics about the Swedish school shows that both students and teachers work in an environment who has elements of violations, threats and violence, and study environments where many students do not feel they have a study environment during class. The purpose with this study has been to investigate if teachers and principals is given the right conditions in their respective educations to pursue their professional profession to achieve the objectives of the goals with the systematic safety and work environment of the school's safety concerns. The study has been designed as an investigation about respective educations syllabus and has been examined by the presence about systematic safety and knowledge about work environment law in respective courses. The examination about respective educations syllabus has been done by a qualitative content analysis.

This project includes a small study of Västerås city's housing needs, and a proposal on theuse of the property 1:207, Lantmännens silo in the Eastern Harbour, Västerås.The project intends to produce a basic study of the useful systems for this rebuilding projectwith regards to sustainable development and energy saving light buildings.The end result, which consists of a detailed visualization of the proposal, intends to becomean iconic natural focus for the Eastern port of Västerås and an example of the use andadaptation of existing structures.The property must also link the eastern parts of Västerås with the center through anextension of Mälarleden.The work has been performed through literature studies, site visits, contacts with the City ofVästerås and by calculations.The proposal consists of architectural proposals drawings and visualizations.Furthermore, a suggestion is given of how the property can be used and fitted into theoverall plan for urban density development currently underway in the city of Västerås.Computer programs used have been Microsoft Office Excel, AutoCAD and ArchiCAD..

This is a final thesis done at BT, considering one of their forklift truck models called Reflex. The first part of this report is about a preliminary investigation investigating what kind of diagnostic systems BTwants to use, and also which demands there are to meet all expectations on such system. Secondly a diagnostic system, which will show if the drive wheel is worn out, will be presented. In the preliminary investigation, two kinds of diagnostic systems were mentioned. These were Model based diagnosis and Predictive analysis.

Today, youth crime is a topic that recurs daily in the news and politics; the subject arouses motions both within the professional community and among private individuals. The purpose of this study was to shed light on how social workers reason and work with young people aged 15 and above who are in criminal environments. We also shed light on how motivation can contribute to young people accepting the voluntary interventions that social workers have available. The study helps draw attention to the potential challenges that social services face when motivational work is insufficient, and the concern is not sufficiently high to warrant the use of coercive interventions. Our empirical material was collected using semi-structured interviews with social workers who have a degree of Bachelor's degree in Social Work, whose work is to carry out investigations of young people who, due to their own behavior, may be in need of support or protection from social services.

Cross-suckling, i.e. when an offspring nurses a female other than their own mother, occurs in pig production systems where sows are group housed during lactation. As production systems where several sows and their litters are housed together during lactation are getting more common, the need of knowledge regarding cross-suckling increases. The overall aims with this thesis was to investigate how sow behaviour and productivity are associated with the occurrence of cross-suckling, and to investigate consistency in sow nursing behaviour related to cross-suckling. The study included information about the first 4 parities of 40 LxY sows kept in outdoor and indoor production environments. Sows were single housed the first 2 weeks after farrowing and group housed (4 or 5 sows per group) from 2 weeks after farrowing until weaning, 7 weeks after farrowing.

This report will examine various solar energy technologies in order to decide if they could be applied in the Royal Seaport. The Royal Seaport is a Swedish urban district under development in Stockholm, with the goal of becoming a sustainable district. Two main techniques, solar collectors and solar cells, including sub-categories, are addressed in this report. Another sub-category, a hybrid system, will also be mentioned. The main difference between solar collectors and solar cells is the type of energy produced by the system.

This study aims at examining the prospects for a policy transfer of a Swedish municipal environmental policy (that of Växjö) to the French urban commune Blois, for which an ambition of becoming a leading eco-city in France, was declared by the mayor in 2008.In the analysis, emphasis is laid on mechanisms to institutionalize the main environmental policy principles, such as political and institutional structures and processes. Other prospects for an institutionalization of a new environmental policy that are to be investigated are economic structures as well as visions of the different decision-makers concerned. Research methods used in the study are qualitative interviews, document studies and a questionnaire.The findings of the analysis show that today?s prospects for an environmental policy in Blois close to that of Växjö, are clearly limited. The limitations can partly be found in economic structures but these seem to be rather related to a lack of priority amongst actors.

Aim: The purpose of this study is to increase the knowledge around the location?s importance when rent setting office premises. Furthermore, I want to get broader knowledge about the real estate market as a whole when since it is of current interest.Method: The study is performed with the aid of qualitative interviews on persons with experience of office premises in Stockholm city. Theoretical dates mainly have been gathered via literature and the Internet. Then I have put together the interviews in order so that I finally can analyze empiric with theory.Result & conclusions: The results that have been achieved with this essay are how the concept location has been used within the real estate sector, also how important long-term thinking is when letting of premises, not only office premises.Suggestions for future research: Future studies can increase my study with more interviews, with for example real-estate owners.

Denna uppsats syftar till att undersöka diskursen om urbanitet i tidskrift Arkitektur mellan åren 1989-1994. Relevant för undersökningen är planeringsmodellen kvarterstad och begreppsparen privat-offentligt, vilka belyser olika sätt som diskursen om urbanitet gestaltade sig på i stadsbyggnadsdiskussionen. Analysen visar hur historiska idealbilder och problembilder var central för konstruktionen av urbanitet. Förorten och modernismen fick funktionen av motbilder till samtidens ideal, inramade av en kontext om den ?upplösta staden?.