The purpose of this thesis is to investigate the view on the personal encounter between staff and visitors in public libraries in order to detect possible differences between the two groups in order to see if the personal encounter as such could be used in order to market libraries. We believe that social competence must interact with the initial personal encounter in order for the visitor to experience the visit as positive. We have based the theoretical framework on Erving Goffman?s theory on social interaction, as well as on Christian Grönroos? theory on quality of service and marketing. We use the following questions: How do library staff view the personal encounter? How do library visitors view the personal encounter? How does the library staff?s treatment affect the visitor?s view of the library?Are there any differences in view between visitors and staff concerning the personal encounter? If so, what kind of differences are they? Using qualitative interviews, we have interviewed nine visitors and six staff members at two public libraries.

Denna studie är gjord för att undersöka ungdomars tankar kring musik och text, och då med utgångspunkt från forskningsfrågan: Vad är det som gör en låt "bra" och vilken roll spelar budskap och text i musik för tonåringar idag? Studien grundar sig i ett intresse för budskap i musik och funderingar kring huruvida detta budskap når fram till dagens tonåring. All musik förmedlar något men hur uppfattar mottagaren det? Handlar en bra låt endast om musik? Spelar texten den viktigaste rollen i sammanhanget eller är helheten det som tilltalar? Påverkas tonåringarna av musiken och det eventuella budskapet, eller är det något man inte alls bryr sig om? Under tre gruppsamtal med elever från årskurs 7-9 lät jag elever lyssna på låtar och läsa låtens text samt fritt reflektera kring detta. Slutsatsen man utifrån dessa samtal kan dra, är att musiken är det man först möter och således det som avgör hur låten tas emot, samt det som avgör om man är intresserad av att lyssna vidare.

This essay describes a single case self-study of a music composer in order to track the compositional process in real time. In the study the subject and the researcher are the same person. The study builds on previous empirical studies that have used methodological approaches such as analysis of computer-based digital data collection, verbal protocol and video observations. It deals with issues of the compositional process related to for example time consumption, number of artistic decisions, the different roles and skills of a music composer, and methods of research in the musical composition process. During three shifts the researcher worked as a music composer dealing with the issue of converting an audio sketch of a composition into a representative finished audio product.

The purpose of this thesis is to describe how principals apprehend the school library. In order to respond to this I formulated three questions: How was the improvement of the school libraries carried out in one municipality? Is the school library experienced as a part of the schools organization? How is the use of the school´s library experienced? To be able to answer these questions, for the purpose of this thesis, I have studied relevant literature on school libraries, the school organization and literature on qualitative methods. I have made six qualitative interviews. The objects of the interviews were three librarians and three principals.

The purpose of this bachelor thesis is to present an overviewof a number of libraries? specially adapted media forchildren with special needs.We also wanted to see how the librarians worked to helpchildren with special needs, to take advantage of the librariescollections and activities. These special needs could bedyslexia but may also be disabilities which have resulted inthem being unable to read literature other than specialadapted literature. Examples of this literature are DAISY,book & DAISY, pictogram, bliss, ISAAC, easy reading,Braille, tactile picture books, and computer programs thatmake it easier for people to read in their own way with theirown skills.Using qualitative interviews we have interviewed sevenlibrarians. Through this process we have been able toascertain which methods public libraries use to meet theneeds of those children whose disabilities relate to reading.The interviews also explored how they are working withchildren who need more time than other children does whenit comes to reading.The results of the interviews showed that the librariesprovided a lot of special adapted media.

The aim of this paper is to investigate what part film music plays in the creation of stereo-types in the production of Swedish cinema, in the 1990s and early 2000s. This period of Swedish cinema was largely defined through the visualization of life in the smaller provinces of the country. The results were reached through the analyzing of four important works of this era, representing different provinces and genres. The examined movies have shown frequent use of extreme characters and a somewhat hostile environment in search of an interesting story. The music is used in ways of describing class differences amongst the inhabitants and to set the gen-eral mood of the concerned provinces: an agent often working in the unconscious of the viewer in order to affect the final results..

Syftet med vår studie är att synliggöra förskolepedagogers inställning till och användande av musik som ett pedagogiskt redskap i förskolan. För att samla relevanta empiriska data har vi använt intervju och observation som metoder. Urvalsgruppen består av 6 pedagoger från två förskolor. Vi har valt att undersöka en förskola med musikinriktning och en som inte har någon speciell inriktning. I vår undersökning har vi kommit fram till intressanta resultat så som att pedagoger har positiv inställning till musik och använder musik i sitt pedagogiska arbete både som mål och pedagogiskt medel. I båda förskolorna använder pedagoger musik för att det gynnar barns språkutveckling, sociala och emotionella utveckling.

The aim of this master thesis is to investigate how the OPACs Online Public Access Catalogue used by public libraries have adapted the features and possibilities offered by online catalogues, for the purpose of searching for fiction. This is done by comparing five OPACs to Amazon.com, an online bookstore. The questions investigated are: Have the OPACs developed from the principles of the card catalogue and adapted to the features and possibilities offered by online catalogues, when searching for fiction? Can the library catalogue provide the same features as Amazon.com, when searching for fiction? How do the OPACs use the resources that online catalogues provide when searching for fiction, compared with Amazon.com? The thesis is based on two qualitative studies. The first study presents five OPACs from different library systems and examines which features they have in common with Amazon.com.

When the Tranemo library moved to new localities in 1991 there were also some changes made to make the library more user-friendly. The purpose of this essay is to see how a useroriented change can be done and how it has been perceived by members of the library staff and the library users.This is done by the following means:l) interviews with members of the library staff,2) a questionnaire to the users in Tranemo,3) a comparative questionnaire to users of the libraries in Skara and Lerum.The comparison was concentrated on how the library presents its material. The result of this comparison shows that even though there is a difference among the three libraries, the difference is small and it is impossible to say for sure that it has anything to do with the changes that have been done. The interviews and questionnaire in Tranemo give a positive picture of that library..

The purpose of this thesis was to find out whether the main class C (religion) in the Swedish classification system Klassifikationssystem för svenska bibliotek is well adapted to classify materials published in or imported to Sweden, and handled by Swedish libraries today. The questions we put to ourselves were:1. How easy to understand, and how useful is the main class C religion today?2. What, in the main class C, is satisfactory?3. What, in the main class C, is inconsistent, anachronistic or incorrect?4. What, in the main class C, is in need of change or renewal?The method that was used was a number of interviews with librarians and cataloguers. We have interviewed eight librarians from six different libraries, of different types, but all with a relatively large collection of religious materials.Though all of our respondents have expressed a feeling that all the major religions deserve equal treatment in the classification system and a similar division of space, after some pondering on the subject, our respondents have agreed that a larger space for Christianity is warranted considering the composition of the current collections and publication. Our respondents have in some cases expressed that there is a lack of instructions as to how the subdivisions of the main class C (religion) is meant to be used.

A?mnet a?r musikterapi med hja?rnskadade personer, skrivet inom ramen fo?r Magisterprogrammet i musikpedagogik med inriktning musikterapi vid Kungl. Musikho?gskolan i Stockholm, 2012. Syftet med uppsatsen a?r att bidra till o?kad kunskap om hur det a?r att tolka och fo?rsta? hja?rnskadade personers sa?tt att kommunicera i en musikterapisituation, da? dessa har nedsatt kommunikationsfo?rma?ga, afasi, sva?rt med empati, ett utsla?tat ka?nsloliv, stel mimik och liknande.

This Master?s thesis is about the public library development in a rural district, in this case Bergunda, a large rural district in Kronoberg?s County in Småland in Sweden, existing 1952 ? 1970. The main question is; how the public library develops in Bergunda large rural district 1951-1970. The main question is divided up in sub-questions: the district uniting in 1952 and 1971; personnel; lending; library housing and the public library structure. In 1952, there is one public library, Bergunda public library, and four study circle libraries.

Servicescape is a research area within service management which processes the effect that the environment has on the service experience. The purpose of this essay is to find out how servicescape, with focus on the ?background music?, affects customer behavior in a clothing retail store. Through manipulation of the background music?s tempo the essay aim to explore to what extent this part of the servicescape a) affect the customers approach and avoidance behavior, b) is affected by customers with a hedonic or utilitarian shopping behavior, c) affects pleasure, arousal and dominance perceptions for the customer, and d) how the servicescape is perceived.Key words: Servicescape, approach-avoidance behaviour, pleasure, arousal, dominance, hedonic-utilitarian behaviour..

The main purpose of this thesis was to examine the collection management at five different hospital libraries´ children and youth?s section to discern different roles of the collections. We made qualitative interviews with five hospital librarians. The purpose was also to see how the collection development affected the different roles of the collections. We used two theories.

The main purpose of this Masters thesis was to examine how the Internet and other electronic sources have affected public librarians use of printed reference sources. During the last couple of years the use of the electronic sources - in particular the Internet has become more established in the Swedish public libraries. Our aim was to examine if and how this has affected the use of the printed reference sources. This has been examined on the basis of the following factors: the gender and age of the librarians and how long they have served in the library. We also examined if the size of the library affects the use of the printed and the electronic reference sources and also which factors that are most important when librarians acquire reference sources.