Syfte: Identifiera vad befintliga företagskunder vill ha för service. Detta för att banken ska behålla och vårda sina kunder samt skapa konkurrensfördelar.Metod: För att komma fram till svaret på vår problemformulering använder vi oss av intervjuer, enkäter och företagsbesök. Informationen vi får fram ur dessa jämför vi sedan med våra teorier.Slutsats: Kristianstads Sparbank har i nuläget ett serviceutbud som stämmer väl överens med vad deras företagskunder efterfrågar. Banken har lyckats väl med sanningens ögonblick då företagen generellt ger höga medelbetyg på den service som banken erbjuder. De mest intressanta slutsatserna har vi kunnat dra utifrån kommentarerna på enkäten.

The purpose with this thesis was to form an opinion of how the animal welfare in Sweden is experienced by both farmers and animal inspectors. A great part of this work consists of an inquiry concerning the south and the middle of Sweden. We sent the inquiries to milk and meat producers and to animal inspectors. The response was high, which indicates that this is a subject that affects many people. Our literature study is mostly made on the library bases LIBRIS and LUKAS. The facts we found there were directed towards animal experimentation and furred animal breeding. In order to compare with earlier results we used investigations that had been made by Riksrevisionen 2003. There is a difference in opinions about the new Swedish animal welfare agency that started first of January 2004.

Food-poisoning is a major health problem and an estimated half a million Swedes are food-poisoned annually, with acute gastroenteritis as a consequence. One of the major causes of contaminated foods is related to food- and waterborne viruses. To be able to trace back the source of contaminant, the method of detecting viruses must be specific and sensitive. No standardized method for detecting foods for sapovirus exists today. The aim of the work described in this bachelor thesis is to implement and opti-mize a real-time RT-PCR method for the detection of all genogroups of human sapovirus in foods.

Sweden is one of five nations in the world manufacturing fighter aircrafts. Highly advanced technology is needed in order to develop a fighter aircraft. When developing advanced technology, new applications, other than those initially intended occur, spin-off. Some of Sweden?s largest companies are spin-offs from the fighter aircraft industry.

This is an examination that investigates how daycare during nights, evenings and weekends, so called ?nattis?, is produced in media with restriction to three big Swedish newspapers during 2004-2012. The main intention and the base to this work is to see how media chooses to produce daycare during nights. As a help to find a result to this main intention there are four questions. These questions are which similarities and differences that can be shown in the articles, which main arguments that can be shown, if it?s a positive or negative picture that the articles are producing and which patterns and themes that can be shown.                      The method to find an answer to these questions and the main intention were an investigation of 21 articles.

Syftet med examensarbetet är att hjälpa ett företag med att införa standardlittera för deras prefabricerade betongelement som ingår i deras Konceptet. Införandet av standardlittera ska resultera till att återfinna och gruppera deras betongelement i CAD-systemen. We did our thesis project at one of the most prestigious Swedish construction companies. We have examined the possibilities of doing sandwich elements to standard elements which would increase the degree of industrialization. The company has developed a concept that is based on a more refined process of industrialization.

The web sites of Swedish public libraries display a high level of heterogeneity when it comes to design and graphical user interface. The thesis is based on the opinion that the visuals of a public library web site have implications for the user as well as for the library. The design of the graphical user interface influences the attention of the user and his/her ability to absorb information. Furthermore, there is a connection between the visuals and the users opinion about the credibility of the content of the web site, as well as of the organisation itself. The research question is: Which factors may have an impact on the design of the graphical user interfaces of a public library web site? The purpose is to create an understanding for these factors and emphasize them.

This Master's thesis aims at pinpointing the political arguments that appear in the recent debate on scientific publication. There is a widely spread opinion that prices on digital resources are far too high, thus taking up a major part of the University libraries budget, while publishing companies make high profits. It is also a common opinion that the current publishing method does not take full advantage of the possibilities of electronic publishing. Lately a number of alternative ways of publishing have been initiated and discussed, generally referred to as open access. Open access published material is available free of charge and free of most copyright and licensing restrictions on the public internet.In this thesis the minutes from four hearings held by the UK House of Commons in the spring of 2004 are examined.

Energy supply in Sweden year 2011 amounted to 577 TWh. The final energy consumption for industrial, residential and service was 379 TWh. Sweden has energy policy goals to reduce energy use in buildings. One of these goals is to reduce the energy use by 20 % in 2020 compared to the year 1995. An important step to achieve this goal is to target energy efficiency measures in existing buildings.

Citizens are in need of information to form an opinion about how society works. As a reviewer of the Public power the media plays an important role in a democratic society. The communicative power shift appears in contemporary media landscape, where technology offers great opportunities for actors to use their own channels to communicate their own image and thereby influencing power over the agenda. Alongside this, the number of communicators is increasing which makes power of resources affects the communicative whole picture. The study is based on a media profile case of the described assault and looks at what can happen strategic communicative at a police department when journalism offers a negative image.

Efter avskaffandet av revisionsplikten för små företag i Sverige, den 1:e november 2010, har många små företag valt att inte anlita en revisor. Den främsta orsaken till detta torde vara kostnaden men eftersom det finns flera fördelar med revision undrar man om det finns andra bakomliggande orsaker. Syftet med denna uppsats är att förklara vilka faktorer som påverkar små företags val att inte anlita en revisor, samt om dessa små företag har något gemensamt.Studien fokuserar på således hur företag uppfattarna fördelarna med revision men vänder på argumenten och ställer frågan varför, trots de uppenbara fördelarna, företag väljer att inte anlita en revisor.Via ett positivistisk vetenskapligt perspektiv, genom en deduktiv undersökning baserad på befintlig teori används av en kvantitativ metod för att samla empirisk data. En undersökning av totalt 400 enkäter skickades ut och av dessa gav 82 fullständiga svar. Hälften av frågeformulären skickades ut till små bolag som inte anlitar en revisor och hälften till de som anlitar en revisor.Enligt resultatet av vår studie kan vi finna statistiska samband bland alla våra tre hypoteser.

The purpose of the study was to describe how women with deliberate self-harm behaviour experience they have been treated when conducting health care. The study has a qualitative and descriptive approach and data was collected with snowball sampling. Data was analysed with content analysis and ended up in three theme ?Feeling of violation of integrity and autonomy?, ?health care staff don´t have the courage to step in and take responsibility? and ? Personal confirmation and validation of feelings?. The results showed that many women with deliberate self-harm behavior feel that they have been badly treated when they conducting health care.

Increased energy consumption in the world has created an increased supply of various fuels, especially fossil fuels. The Swedish government has set up various energy targets for 2020. To reach these goals it?s important to increase the energy efficiency in local buildings such as schools. This work illustrates the breakdown between energy supply and energy losses over the school.

Till följd av den globala finanskrisen år 2008 ställdes det europeiska samarbetet på prov. I och med detta presenterade EU ett förslag till ett direktiv angående en finansiell transaktionsskatt för samtliga länder inom EU. Elva av EU:s 28 medlemsländer har valt att ställa sig bakom förslaget om en finansiell transaktionsskatt, vilket innebär att dessa länder avser införa en finansiell transaktionsskatt. Tidigare empiriska erfarenheter har dock visat att en finansiell transaktionsskatt är mindre effektiv än vad förespråkarna gör gällande, varken påverkan på skatteintäkter eller marknadens volatilitet har i dessa fall levt upp till de önskvärda effekterna.Denna uppsats syfte är att analysera vad som ligger till grund för ländernas ställningstagande och uppsatsens hypotes ger vid handen att det föreligger ett positivt samband mellan finanskrisens påverkan på respektive EU land, inhemsk opinion och ett positivt ställningstagande till en finansiell transaktionsskatt inom EU.För att testa hypotesen används en induktiv metod vilken är uppbyggd på vetenskapliga artiklar och ekonomisk litteratur. Vidare genomförs flera regressionsanalyser i syfte att påvisa de positiva samband som hypotesen antar föreligger.I de uppvisade resultaten framgår att det går att stödja uppsatsens hypotes.

We choose to revise the need of dental care in horses. How important is the dental care for our horse´s use and for their health? The objective of this work was to see if there is a difference between Swedish veterinaries and educated horse dentists opinion concerning horse dental care. As horse owners, we have experienced that there is a conflict between the opinions of these two occupational groups. Some veterinarians say that there is a tendency to use to much treatments or instruments in horses mouths, while some horse dentists says that there is not enough treatments done in horses´ mouths.