Klassisk service managementteori betonar vikten av en god relation mellan företag och gäst för att skapa värde i utförd tjänst. Vi menar att verkligheten är mer komplex är så och att ytterligare en dimension bör läggas till i värdeskapande processen. Vi redovisar denna komplexitet genom en teoretisk skiss, där tre komponenter, plats, gäst och företag tillsammans skapar upplevelserummet. En plats utvecklas genom de tillgängliga tillgångarna, föreställningar och utförda handlingar som finns på platsen. För att företag ska kunna använda sig av platsen i sina upplevelseerbjudanden måste de först uppskatta deras värde samt bli varse om gästernas efterfråga.

Classification systems express an idea of the world as it was when the systems was made. If the classification system is not revised there is a possibility that the system will become antique and hard to apply to different subjects. The purpose of this study is to see if the SAB-system is a classification system which shows a reflection of the subject Religion that is equivalent with that of Swedish universities. The ideas which are behind the classification of the subject religion in the SAB-system have been analysed, as well as the structuring of the scientific discipline Religion at the universities. The result will show if the SAB-system can classify the subject religion in a satisfying way at university libraries.

This essay is an examination of the examples in Kant?s Critique of Judgement. The examples which I have focused on all converge in an idea of wildness. These examples of the beautiful are illuminated by a culture-historical perspective, where the literary and scientific travelogue genre is of great importance. Apart from being exegetic and culture historical, my method is also analytic.

The aim of the study is to investigate the relationship between text and picture in two works by Sven Nordqvist, with the focus on how the action is propelled. The two works are compared in order to bring out any differences in the relationship and what significance this can have for the interpretation. The study also considers the theory of conceptual worlds to examine how the books can promote pupils? literary understanding. The method of analysis is based on Rhedin?s (2001) theoretical concepts and elements of Nikolajeva?s (2000) terminology.

Kinas ekonomi blir allt starkare och i takt med det förbättras också den kinesiska levnadsstandarden. Förbättringarna innebär att fler kineser har råd att resa utomlands och antalet kinesiska turister som reser utomlands ökar för varje år. 2003 var Kina den fjärde största nationen i världen för utrikesresor. World Tourism Organisation uppskattar att år 2020 kommer 100 miljoner kineser att resa utomlands. Sverige är än så länge en liten destination för kineser men det finns ett ökat intresse för de skandinaviska länderna.

This study conducts a qualitative examination based on five interviews with children?s librarians. The aim is to bring up and analyse the attitudes of the librarians towards reading promotion activities for children outside of school and investigate their experiences of participation in a summer reading challenge project.The first theory used to analyse is Jofrid Karner Smidt?s thesis of five different roles that a librarian can have on literary preferences. The second is her theory of how librarians view their promotion of literature.My interviews shows that the librarians in the study have a common opinion and enthusiasm regarding children's pleasure reading.

Our employer, Gaddad, is a tattoo and piercing community that was created in 2006 with the basic idea to make it easier for people to get in touch with the tattoo artists and piercers from all over Sweden. With the homepage?s popularity at 2009 they decided to expand with the news page Inkzine. 2011 they contacted us with a plan to expand the homepage to Europe and then merge their two sites under the name Inkzine.The goal of this project was to create design suggestions for Gaddad / Inkzine that both the administration and the current users liked and would consider implementing on the website. In order to evaluate the current design and our suggestions we decided to use two questionnaires .

This study started with my interest in drama pedagogy practices. The aim is to investigate the teacher's conceptions of children's play and learning activities in drama pedagogy practices. Basically drama pedagogy means children and teachers creating play worlds together, usually based on various literary works, where they portray and play. Previous research shows that drama pedagogy as a method can enrich and develop children's play. Also, drama can be important for children's linguistic, social and aesthetic development.In this study, overall three interviews and two observations at different occasions was carried out.

Detta kandidatarbete handlar om planering, exploatering och naturvärden i den svenska fjälen. Syftet med denna uppsats är att studera och analysera hur planering och exploatering i de svenska fjällen påverkar den naturmiljön som finns där. En del av syftet består av att studera hur turismen påverkar planeringen, en annan del är att se hur naturmiljön påverkas av exploateringar. Genom exempel i från den planerade exploateringen av Rödkullen i Åre kommun skall problem och möjligheter som kan uppkomma vid planering och exploatering belysas. En fallstudie har gjorts på Rödkullen i Åre, ett naturområde som inom snar framtid ska exploateras.

Our employer, Gaddad, is a tattoo and piercing community that was created in 2006 with the basic idea to make it easier for people to get in touch with the tattoo artists and piercers from all over Sweden. With the homepage?s popularity at 2009 they decided to expand with the news page Inkzine. 2011 they contacted us with a plan to expand the homepage to Europe and then merge their two sites under the name Inkzine.The goal of this project was to create design suggestions for Gaddad / Inkzine that both the administration and the current users liked and would consider implementing on the website. In order to evaluate the current design and our suggestions we decided to use two questionnaires .

The aim of our study has been to see how DIK-forum represents the occupational groups that are represented in the frames of the trade journal. We have, to find out the phenomenon, done a content analysis by looking into 18 numbers of DIK-forum from year 2006 and 2007. The 18 strategically chosen journals was enough to give us a statistic result that we later on could generalize over those two years of DIK-forum. Totally there were 818 articles, news items and vacant advertisements that made the central point of this study. By these materials have we studied the representation of the occupational groups to find out if there were any over- and/or under represented groups, and also if the publications of the material were directed to the students or to the occupational groups in these trade journals.In our study the results shows that the trade journal DIK-forum does not represent all the occupational groups at the same level.

Every year many individuals became sick listed, it could be for a long time, or a short time but irrespective there will beeffects on the individuals life and on the society. The aim of this study was to describe some relevant psychosocial relationships in the workplace that effect that women become sick listed. The method of the study was a literary study which was based on a number of scientific articles. The result of the study showed that many different factors effects the risk of becoming sick listed. Factors that causes sick leave where many and individual, but lack of social support, bullying, unstructured work environment and theworkplaces management, imbalance between demands and control and the women's situation were factors that had a big influence.

This Bachelor?s thesis consists of two parts; one with prefabrication (prefab) in focus and thesecond part includes detail design of a house project. These parts are linked together by designingsome parts of the house project as prefabricated.The focus section investigates how prefabrication can act time-, costs- and environmentallyeffective to a building project. This is investigated by combining literary sources with sourcesbased on reality in the shape of interviews. The result of the investigation is that prefabcould acteffectively on previously mentioned factors,if this way of building is used in a proper way.The detail design of the house started in a residential area with a new local plan in Huddinge,named Sjöängen II.

The view on which kind of fiction that should be mediated to the public through the Swedish public library system has since the late 60´s been dominated by what in this Master?s thesis is called: ´the discourse on quality of literary fiction´. The aim of this thesis is to examine to which extent this discourse still plays an active role in the Swedish public library system or if that discourse has been replaced by a more market-led, demand responsive view, where the features of ´quality´ and ´culture´ have been downplayed and replaced by a ´customer?s service view´ on how and why fiction should be mediated to the public. The methodological and theoretical perspective in this thesis is led by the understanding of the discourse analysis in Michel Foucault?s ´The Archaeology of Knowledge´.

This literature review aims to investigate, expose and explain August Strindberg's religious position in his partly autobiographical work Inferno, published in Swedish in 1897, in relation to Peter Berger's socialization theory. Strindberg says in the beginning of Inferno that he goes from being an atheist, occultist and Swedenborgian to finally return to his ancestral religion, Christianity. This is questionable, as Strindberg seems to be religious in its atheistic era, and occultist during his Christian period. Strindberg's own religious views seem not always match what he portrays, compared to what he writes in his correspondence and diary entries. This literature review aims to highlight the influences of Strindberg affected to clarify his religiosity which is implicitly and explicitly depicted in Inferno.