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The purpose with this study has been, based on different public and private procurement conditions, to measure if there are any significant differences in the business relations between public- and private institutional kitchens. Furthermore, to observe what important influencing factors there are to maintain and develop a relationship between a producer and customer. The result of the analysis shows that there are important factors that influences on the trust in the relationship between a producer and customer. These factors are product- and service exchange, communication, strategic purchase and social exchange. In this examination we have showed that there are differences in the relationship between public- and private customers.

The purpose of this essay is to analyze and understand the effects that a recession can have on a company?s marketing department. In times of a recession most companies have less means to promote their products to their target market and to build their brand. This means that cutting the marketing budget will show some effects on today?s way of marketing.

This qualitative interview study examines the shared and discrepant experiences that nine professionals, three from each field of psychiatry, social service, and housing have from working with people with hoarding disorder, and their view on help. The main difficulty when working with hoarding disorder is described as lack of insight and understanding of the severity and consequences of the disorder among people with the disability. Professionals highlight the importance of proper diagnosis and cooperation among disciplinary teams working with hoarding disorder. Approaches differ regarding the issue of how to best help a person with hoarding disorder, especially as the emphasis of autonomy becomes more prevalent. The landlords who were interviewed expressed the hoarders? need of help from the society, whereas the social service interviewees accentuated voluntariness and motivation as a favorable long-term management.

Many companies sometimes affects that a competitive company pulls use for their trademark or their products in his advertising. It can for instance be that the company uses alike symbols or features and on so ways fields a free ride on another companies good reputation. This procedure is called reputation parasitism and settles in the marketing act, 8 a § comparative advertising. You can also condemn after the marketing acts 4 § general requirement which?s says, ?marketing must be compatible with good marketing practice? which also agrees with international chamber of commerce.

Syftet med denna uppsats är att undersöka och problematisera den ideale medborgaren i Lgr11 och Making the PYP happen: A curriculum framework for international primary education (2009). En kvalitativ textanalys av de båda läroplanerna har genomförts för att undersöka karakteristiska drag och färdigheter hos den ideale medborgaren, samt bakomliggande filosofier och begränsningar.De två läroplanerna och deras medborgarideal är på många sätt väldigt lika varandra, men de olika påverkansfaktorerna leder dem till olika uttryck av deras demokratiska grundtanke. Analysen visar att de båda läroplanerna ligger i linje med den internationella läroplansutvecklingen vad gäller sitt demokratiska medborgarskapsideal, men att Making the PYP happen: A curriculum framework for international primary education (2009) påvisar en mer konsekvent och aktiv tolkning av den demokratiska medborgaren. De två läroplanerna är grundade i olika pedagogiker och läroplanskoder, något som påverkar elevens relation till stoffet och därmed även beskrivningen av den ideale medborgaren. Som andra läroplaner är de formulerade på ett särskilt sätt av särskilda anledningar, något som kräver en medveten hållning hos de lärare som vill utbilda demokratiska och källkritiska medborgare ? i enlighet med läroplanen!.

How does the recent wave of preferential trading arrangements affect, the incentives for further trade liberalization of member states, and the possibility of obtaining global free trade? And are there any differences in this aspect between custom unions and other forms of preferential trading arrangements? These questions are well debated and have divided international trade researchers into two camps, one in favour for preferential trading arrangements and the other side against them. I have used well acknowledged researchers in the area of international trade theory to make a literature study of the above mentioned key elements in the debate. When comparing the two sides I have focused mainly on their differences, assumptions and results. I have come to the conclusion that there is nothing to be alarmed by of the wave of regionalism that?s occurring in the world today, but caution should be applied and more research in this area is necessary before any certain conclusions can be drawn.

Syftet med denna uppsats är att undersöka och problematisera den ideale medborgaren i Lgr11 och Making the PYP happen: A curriculum framework for international primary education (2009). En kvalitativ textanalys av de båda läroplanerna har genomförts för att undersöka karakteristiska drag och färdigheter hos den ideale medborgaren, samt bakomliggande filosofier och begränsningar.De två läroplanerna och deras medborgarideal är på många sätt väldigt lika varandra, men de olika påverkansfaktorerna leder dem till olika uttryck av deras demokratiska grundtanke. Analysen visar att de båda läroplanerna ligger i linje med den internationella läroplansutvecklingen vad gäller sitt demokratiska medborgarskapsideal, men att Making the PYP happen: A curriculum framework for international primary education (2009) påvisar en mer konsekvent och aktiv tolkning av den demokratiska medborgaren. De två läroplanerna är grundade i olika pedagogiker och läroplanskoder, något som påverkar elevens relation till stoffet och därmed även beskrivningen av den ideale medborgaren. Som andra läroplaner är de formulerade på ett särskilt sätt av särskilda anledningar, något som kräver en medveten hållning hos de lärare som vill utbilda demokratiska och källkritiska medborgare ? i enlighet med läroplanen!.

This thesis presents a new way of providing library users with reference services, namely chat (text based digital reference service in real time). Our research questions focus on the role of reference service, a comparison of chat reference to other reference forms, and the interest for real-time, digital reference. Our literature review covered the areas of digital reference and reference theory, the results of which showed that an ongoing debate hardly exists among Swedish librarians on the topic of reference work. We interviewed librarians from the three different Swedish chat reference projects existing at the time of our study. Most interviewees were very positive about chat reference.

The need for auditing originates from the agency problem that arises due to the separation of ownership and control in companies. The purpose of the audit is to increase credibility of the financial statements that management uses to communicate with owners and other stakeholders. In order for the audit to fulfill its purpose a certain level of quality needs to be obtained. The auditor can also be seen as a provider of a commercial service in which service quality is important. Audit quality can thus be separated into technical quality, which is defined as the probability that the auditor both discovers and reports a breach in the client?s accounting system, and service quality, which relates to the provision of services in general.

The study reported has been conducted in care service guided by the Swedish law LSS( LSS- act concerning support and service for the disabled). The aim of this study is to examine the experiences of the personnel who have attended the Taktipro introductory course with special focus on how they describe the possible effects this may have had on their daily attendance to their special needs users.The method used is a qualitative method of enquiry, based on interview questions sent by mail to all the participants of the Taktipro introductory course. The result shows that the personnel have a positive view on skills in progress and that this program has facilitated the contact between personnel and their special needs users. An awareness about the importance of physical contact has also been revealed as well as an awareness of their own impact on situations at work. The result also indicates that the personnel feel that they have been able to improve the well being for the special needs users. .

Denna uppsats har sin utgångspunkt i den tekniska evolution som har skett i affärssystemens värld. Syftet var att undersöka och beskriva implementat-ionsfasen av ett Enterprise Resource Planning System som tillhandahålls som en tjänst via internet. Fokus var att identifiera framgångsfaktorer för implementationen med hjälp av ett fallstudiebaserat tillvägagångssätt där tonvikt legat på intervjuer och andrahandsmaterial. Undersökningen visade att bland annat valet av ett för organisationen passande system, en omfattande verksamhetsanalys, implementeringshjälp av konsulter samt anpassning av affärsprocesser är viktiga faktorer för en framgångsrik implementation. Därtill såg vi att en tydlig projektplan, en Project Champion och dedikerade resurser också var viktiga faktorer för framgång..

Companies in the western world can no longer compete by using traditional means such as product and price since the commerce of services continually grows. To avoid similarity and increase competitive advantages modern companies have to be more specified. The competition between companies has increased and customers are harder to reach. Customers of today can afford luxury but trend indicates that originality, identity, and status are more important than factual needs. Products created and consumed at the same time within the service market are often very homogenous (similar).

The aim of our study is to explore which norms that exists in the home care service, who is sending those norms, how are they maintained and how do they affect the interactions between staff and manager? We want to deep en our knowledge about home care service as an organization and increase our understanding for the psychosocial work environment and also the importance of leadership. We mean to read the organizational culture that exists which allows us to deal with the values that influence the behavior in the organization.The study is based on a qualitative method. The data consists of two focus group interviews, one with managers from the home care service - organization and one with staff from the same organization. T he interview with the managers consisted of five participants and the corresponding figure for the second interview with the staff was eight participants.The theoretical viewpoints have been communication - theory, organizational theory and Foucault´s th eory of power.Our result indicate that norms are something that unconsciously controls us and that we have learned that there are consequences when you step out of what is normative for the group.

Denna rapport handlar om utveckling av administratörsfunktioner för applikationen QuickPick som är ett värdesystem för ett lager. I dagsläget finns det inga funktioner för användaren att sortera, gruppera eller filtrera vyinställningar i applikationen. De som använder systemet får kontakta Qsys Sverige AB, där detta uppdrag är utfört, för att ändra vyinställningar manuellt. Rapporten behandlar teori om hur ett lager är uppbyggt, hur man programmerar på ett generellt sätt så att det blir enklare att fortsätta utveckla funktionen. Teorin behandlar också hur man på ett användarvänligt sätt skapar ett system för en administratör.Funktionerna kommer att finnas i en webbportal tillgänglig för administratören och är utvecklat i C# och ASP.NET.