The aim of this master thesis was to measure the terminological consistency when indexing fiction. The study included ten participants, five librarians and five patrons who indexed two novels in three steps. Besides calculating the terminological consistency a typified index based on the term frequency was created.Subject heading list Att indexera skönlitteratur was used as a controlled vocabulary and to calculate the consistency the asymmetrical formula was used.The result showed that the study produced relatively high consistency values compared to other studies. The subject heading list increased the consistency value for all of the participants, for the patrons the increase was substantial. The librarians produced higher consistency values compared to the patrons in almost every step and they had in percentage lower amount of terms used only once..

The purpose of this thesis is to examine adults? fictionreading habits. The focus is finding out what differencesexist between men and women to study the significance offiction to readers. The study is based on a questionnairesurvey with men and women coming in to a public library.We used Sten Furhammar?s reading dimensions andcategories to describe the importance of the respondentsreading experience and describe the ways that men andwomen read.Our result shows that the genres men and women prefer arenovels, detective stories/thrillers and biographies.

This thesis seeks to investigate how Swedish first class hotels by use of IT can improve customer service and thereby increase the share of loyal guests. The authors have conducted a qualitative study predominantly consisting of an interview-based case study at one of Stockholm?s largest independent hotels. To get a broader and more generalized picture of the hotel industry four smaller studies at other hotels in Stockholm were also conducted. The findings suggest that the use of IT can improve the communication between the hotel and its guests and make possible a continuing relationship between visits that strengthens guest commitment.

This essay is about "factionstexter", a combination between fact and fiction, and the problems that can occur when reading them. I present previous resarch on this subject and I focused on docu drama and dramadoc. Bo G Jansson is the researcher I used most frequently in this essay. He describes various types of faction texts in film, television and literature. Annette Årheim´s thesis stands for the didactic portion of the essay.

The purpose of my study is to question the model service marketing triangle and propose an alternative ways of looking at service marketing. The study is based on a deep, qualitative research. In the research of the material an abductive approach has been used. The primary information sources are interviews with project workers, which are being analyzed together with the theoretical background in part argumentations in the course of the thesis. In the last chapter they are unified.

BAKGRUND: Under vår tid här på Högskolan i Borås har vi läst mycket omskönlitteratur i svenskämnet i relation till meningsfullt och lustfylltlärande. Bilden som vi tycker är vag i detta sammanhang är hurpedagogerna arbetar med skönlitteratur. Därför tyckte vi att det voreintressant att undersöka samt försöka göra bilden tydligare. Vi harfunnit mycket forskning inom området vilket vi redogör för ibakgrunden.SYFTE: Vårt syfte är att undersöka variationen av hur skönlitteratur användsav pedagoger i undervisning för grundskolans tidigare år.METOD: Vi har valt att utföra vår undersökning med hjälp av redskapet selfreport.RESULTAT: Vår undersökning visar att det finns en bred variation i pedagogernasbeskrivningar om hur de använder sig av skönlitteratur. Främstanvänder sig pedagogerna av högläsning och tyst läsning men även avskönlitteratur som material för att integrera olika skolämnen för atteleverna ska få en djupare kunskap..

The essay is about the Nobel Library's investments in fiction, the change of certain linguisticareas since 1904 and the purchase policy of the Library. The paper contains an introductoryhistorical chapter, where I describe the history of the Swedish Academy, the life and willof Alfred Nobel and in conclusion a description of the Nobel library of the Swedish Academy.When writing this essay I have used a combined qualitative and quantitative method, meaningthat I have interviewed the librarians of the Nobel Library, studied the purchase catalogues,and kept statistics over the books.in different linguistic areas purchased since 1904 onwardwith an emphasize on years ending with "4". The outcome of this survey is that the purchaseof books within the different speech areas doesn't vary as much as first expected, and thatthere rises and falls within all the linguistic areas which could be further explored..

A new phenomenon on the Internet is the online audience response. Mentimeter is a web-based tool where you can create online polls. The users can then cast a vote and the result is shown in real time. We want to test the information visualization in Mentimeter and we base our hypothesis, that a better graph design is possible, on the work of Edward Tufte and Stephen Few. Edward Tufte is an emeritus at Yale University, where he held courses in statistical evidence and information design and has created theories about how visual information should be designed.

Ljuddesign i spel för sociala medier lider många gånger av en uppenbar kvalitetsbrist och detta arbete syftar till att undersöka hur ljudets funktion i framförallt Facebookspel kan förbättras utifrån de begränsningar formatet presenterar. Bakgrundsdelen avhandlar ljuddesign från ett historiskt perspektiv samt hur det traditionellt sett används idag. Även ämnet sociala medier som helhet tas upp och kombination av dessa två områden, ljuddesign och sociala medier, avhandlas. Som ett led till detta genomfördes en enkätundersökning för att undersöka spelarnas upplevelse av ljudet och deras åsikter kring detta. Det praktiska arbetet genomfördes i samarbete med Muskedunder Interactive och involverade att skapa ljud åt ett av deras befintliga Facebookspel, Hello Adventure, samt ljud ett nyutvecklat iPhonespel, Yummy Bear, som i arbetet användes som jämförelse till Hello Adventure..

This thesis studies the concept of balance in the management control systems (MCS) of a small Swedish company within the IT-sector. The aim is to evaluate the importance of balance and dynamics in MCS and investigate which factors affect them. The frameworks used are Simons (1994) four levers of control, and the five-factor model for balance and dynamics by Mundy (2010). The small IT company - the object of the case study - has grown extensively in the last years and needs to develop more formal MCS without losing efficiency and creativity in their fast-moving industry. The case study reveals that balancing MCS is important also in smaller companies with less formal MCS.

This study aims to examine the effect management control systems have on which goals health centers prioritize. The management control systems of one privately owned and one publicly owned health center have been studied through a qualitative case study. Robert Simons (1995) framework with four levers of control (diagnostic control systems, interactive control systems, belief systems and boundary systems) has been used to structure the study. For both health centers we found a conflict of interest mainly between the diagnostic control system and the beliefs system, where the diagnostic control system is biased towards quantitative goals and the beliefs system is mainly biased towards qualitative goals. However, despite the unbalanced levers of control the studied health centers have been able to reach a well functioning compromise between quantitative and qualitative goals..

The main purpose of this thesis is to discuss what exile writing is and who can be seen as an exile writer. If the word ?exile? is related to forced dislocation, like Paul Tabori and Sopia A. McClennen describes it, who can be viewed as an exile writer? Is Anders Olsson?s definition of an exile writer acceptable or not? Could the The Escape, a future story about exiled Northern Europeans in Myanmar, be classified as exile literature?Another purpose with this text is to describe how a story about exile can be made realistic and tangible to a reader who has not experienced exile.

The main aim of this study is to analyse the grotesque characterization of adults in four novels by Roald Dahl, from Michail Bachtin?s definition of the carnival-grotesque in Rabelais and his world. From this view I have examined how the conflict between children and adults is described in these books, and to what extent the grotesque motifs have a function in this conflict.For this purpose I have applied theories of the literature-grotesque by Michail Bachtin, and of the meaning and function and ? in this context ? the necessity of fright and horror in children?s fiction, in particular by Bruno Bettelheim and J.A. Appleyard.

Syftet med arbetet var att undersöka några lärares syn på vilket syfte skönlitteraturen i engelskundervisningen uppfyller samt hur de bearbetar den. Undersökningen begränsades till en högstadieskola i en kommun i sydöstra Skåne. Undersökningen genomfördes med hjälp av intervjuer. Ytterligare information har erhållits från tidigare forskning, litteratur och Internet. Resultatet visar att ordinlärning är det syfte som får mest uppmärksamhet på grund av att alla lärare har svarat det.

The aim of this study is to study the construction of literary values. I have been looking at how literature awarded with sponsored literary prizes has been reviewed in four major English and American newspapers. I have been studying the reception of literature by Ian McEwan, Hilary Mantel, Colm Tóibín and Zadie Smith between 2000 and 2012. The prizes in focus are the Man Booker Prize, the Orange prize for fiction and the Costa Awards. There seems to be an increasing number of articles related to each author after they have been awarded a prize, however with little change in the content of the reviews.