Quality can be defined as the ability of a business to satisfy their customers? needs and expectations. Total Quality Management is defined as the way to prevent, appraise and improve the entire organization to increase the product quality. In order to systematically increase quality in an organization, there are different quality systems in use. One example is process management, which is to divide the activities of processes.

This report presents the preliminary study and work for the development of a site structure for the upcoming reengineering of inter-tool Infopunkt. The report describes how I have conducted a study regarding the current inter-tool information center and its development potential. Thereafter compiling the information to develop a comprehensive design approach to create a sitemap. The sitemap illustrates a new updated page structure for Infopunkt and was the primary goal of the thesis. The sitemap I have developed will form the basis for the agency that will later on develop the new updated version of Infopunkt..

This thesis aims to investigate the information effects of fair value accounting in Nordic real estate companies. As a consequence of the mandatory IFRS adoption in the European Union in 2005, listed Nordic companies are allowed to recognize investment property at fair value in accordance with IAS 40. Theory suggests that fair value accounting should lower information asymmetry. Therefore, this study aims to examine correlation between fair value accounting of investment property and information asymmetry on the stock market. To investigate this, we use bid-ask spread as a proxy for information asymmetry and examine Nordic real estate companies before and after the implementation of IFRS.

In this thesis I have discussed about conflict management in school, from a teacher´s perspective. Focus has been on Swedish schools, especially on the teachers who are active in primary school. Several perspectives have been given, including an intercultural approach which has been the most recurrent. The importance of teachers? emotional maturity, knowledge about democracy and values, as well as teacher?s impact by being a sharp leader in different ways are other subjects the essay has touched.

Detta projekt är resultatet av ett examensarbete från en Civilingenjör i Teknisk Design med inriktningen Produktutveckling vid Luleå Tekniska Universitet. Projektet har utförts i samarbete med Nordic Sport AB och handlar om att utveckla nya vagnar för kastgrenarna inom friidrotten; spjut, kula, diskus och slägga.De tänkta kundernas behov av funktion och estetiska krav undersöktes genom informationsinsamlig i form av marknadsundersökningar, konkurrentanalyser, enkäter och intervjuer med företaget. Med hjälp av den insamlade informationen sammanställdes en kravspecifikation som stöd under projektets gång.Genom ett systematiskt arbete med problemlösningsmetoder som bland annat brainstorming och en workshop så togs en stor mängd dellösningar fram som kunde uppfylla de krav och önskemål som ställdes på de nya vagnarna. Utifrån dessa dellösningar konstruerades en helhetslösning utifrån viktningar som sedan låg till grund för konceptgenereringen.Designen på vagnarna togs fram genom diskussioner med Nordic Sport och en 3D-modell skapades, denna modell utvecklades sedan vidare i samspråk med Nordic Sport för att få fram ett slutgiltigt koncept.Resultatet blev en materialvagn, uppbyggt i ett modulsystem, som med små förändringar passar till alla fyra materialen som ska transporteras. Färgen och formen följer Nordic Sports nuvarande sortiment och deras varumärke nordicsport.com.Då vagnen har ett mycket modernare utseende och stora förbättringar kring användbarhet och ergonomi jämte konkurrenterna så kan Nordic Sport behålla sitt anseende som leverantör av kvalitetsprodukter och ta ännu fler marknadsandelar..

This paper is an assessment of whether the Nordic countries constitute an optimum currency area (OCA) or not. Hodrick Prescott-­?filtered data of real Gross Domestic Product (GDP) and rate of employment are used to investigate the similarity of business cycles between the target countries through a series of correlation analysis with Sweden as the base reference country and also by using a linear regression model. Additionally there is an evaluation of trade volume and labour mobility between the countries. Our results indicate that Iceland had the least similar business cycles within the Nordic countries and that the area should therefore possibly comprise Denmark, Finland, Norway and Sweden. .

I denna rapport presenteras det examensarbete som Emanuel Öhman utfört under vårterminen 2012 på Mälardalens Högskola. I rapporten redovisas det projekt som utförts för att vidareutveckla en häckvagn som används inom friidrott.Uppdragsgivaren Nordic Sport AB har i dagsläget en häckvagn på marknaden, som bland annat kommer användas i friidrotts-EM 2012 i Helsingfors. Syftet till vidareutvecklingen av häckvagnen är att sänka produktens fraktkostnad.Direktiven var att ta fram ett koncept som uppfyller kundkraven som ställs på produkten, samt att minska produktens volym och vikt, då dessa är direkt styrande av fraktkostnaden.Projektet börjades med en problemförståelsefas för att få en ökad kunskap, samt ta reda på vilka önskemål och krav som ställs på produkten. Utvecklingen av den befintliga produkten utfördes med olika produktutvecklingsverktyg.Resultatet blev en häckvagn vars helhet påminner om Nordic Sports nuvarande häckvagn, där vikt och volym reducerades. Samt att vagnens ramkonstruktion kunde dimensioneras ned efter simuleringar och beräkningar.Analysen visar att konceptet uppfyller de krav som ställs på produkten på ett mer resurseffektivt sätt än vad Nordic Sports nuvarande produkt gör och projektets mål kan ses som uppnått.I slutsatsen framgår det att projektet gått bra.

In this thesis I have discussed about conflict management in school, from a teacher´s perspective. Focus has been on Swedish schools, especially on the teachers who are active in primary school. Several perspectives have been given, including an intercultural approach which has been the most recurrent. The importance of teachers? emotional maturity, knowledge about democracy and values, as well as teacher?s impact by being a sharp leader in different ways are other subjects the essay has touched.

The purpose of this study is to portray conflict managing associated with children in a small class and what problems they may face each day at school. What types of conflicts and what consequences do teachers practice? This study is based on these following questions:Is there any difference for solving/measure for students with psychosocial problems or ADHD in a conflict or does teachers still works with the same methods?What types of conflict solving does schools use?What is important to consider with students in a small class who has psychosocial problems and ADHD to prevent conflicts?Summary: To answer my questions in this study, I´ve used qualitative methods, interviews and observations. I have used my cellphone for recording the interviews so that all content from the informers are accurate. My theoretical points concerns on having strict rules both inside and outside the classroom.

The aim of this study was to investigate the possibility of performing inter-species embryo transfer under actual field conditions in the natural habitat of South American camelids. In this study embryos from llamas were transferred to alpaca recipients. In a parallel study alpaca embryos were transferred to llama recipients. All animals used were free of uterine and ovarian abnormalities detectable by rectal palpation and /or ultrasound examination. Embryos were harvested twice after single ovulation in 10 mated female llamas and non-surgically transferred to synchronized alpaca recipients.

During the Nordic Bronze Age, houses were not exclusively connected with profane contexts, but did also feature in burial places, a peculiar fact when considering the careful separation of settlements and graves. What kind of houses do we find in these sacred contexts? What did these houses stand for? Why was the house symbolism chosen to accompany the dead? And why did the house symbolism flourish during the Nordic Bronze Age? To answer these questions three representatives for the house symbolism in Sweden are discussed in more detail, such as the burial in longhouses, peculiar houses called cult houses and house urns. Further, the phenomenon has been put in its temporal, geographic, social and ideological context, where aspects such as trade and settlement structure are presented. The house symbolism is, however, not confined to northern Europe.

A quantitative study was conducted with the aim to investigate whether individuals use a specific conflict strategy when they are in a task conflict or a relationship conflict in their workplace. The study also examined whether individuals experience positive or negative effects of a task conflict or a relationship conflict when a specific conflict strategy have been used. Previous research explains the effects of task conflicts and relationship conflicts at the workplace (De Dreu, 2008) Likewise lifts the effects of the conflict strategies interaction, avoidance, and power and coercion (Hoerr, 2005; Meyer, 2004; Trudel & Reio Jr., 2011). However it does not tie together what the conflicts and conflict strategies have for effects together. This also means that it is impossible to discern if there is a strategy that is frequently used in a specific conflict type.

Purpose: The main purpose of the thesis is to examine the profitability of Momentum Strategies on the Nordic stock markets. This will provide insight and contribute to the debate on efficient markets. Finding profitable Momentum Strategies will provide strong evidence of inefficiency in the market. A secondary purpose is to examine factors which might cause or impact the profitability of the Momentum Strategy. We will look closely at the relationship between the profitability and factors such as risk (CAPM-beta), market capitalization, trading volume and seasonality.

The purpose of my study was to see what kind of relationships there were between the youth and the social workers in the treatment home Hassela in Klintehamn, Gotland. The social workers work for six weeks day and night by living together with the youth. I also wanted to examine what happens when there were conflicts between them as signs of tensions in the relationships. In addition to this I wanted to study the relations between power and influence in their relationships where Hassela strives for democracy. My questions were the following; How do the youth and the staff describe the relationships between them? How do conflicts work between them at Hassela? What does the relationship between power and influence look like?The study is based on qualitative interviews with four clients and four social workers.

A quantitative study was conducted with the aim to investigate whether individuals use a specific conflict strategy when they are in a task conflict or a relationship conflict in their workplace. The study also examined whether individuals experience positive or negative effects of a task conflict or a relationship conflict when a specific conflict strategy have been used. Previous research explains the effects of task conflicts and relationship conflicts at the workplace (De Dreu, 2008) Likewise lifts the effects of the conflict strategies interaction, avoidance, and power and coercion (Hoerr, 2005; Meyer, 2004; Trudel & Reio Jr., 2011). However it does not tie together what the conflicts and conflict strategies have for effects together. This also means that it is impossible to discern if there is a strategy that is frequently used in a specific conflict type. The study group consisted of 62 participants from different workplaces that responded to a survey.