After the orange revolution in Ukraine, hope was given to achieve fullydemocracy in the whole society. However, this has not been the outcome; theUkrainian public administration still has problems to deliver what the societydemands. By answering the question: ?Which problems have the publicadministration to become democratic and how can we explain them??, we analyzethe failures within the public administration to accomplish democratic procedures.The empirical material in this thesis is mainly obtained from interviews andresearch during a field study in Ukraine. The problems for the civil servants inUkraine to act as guardians of the society are strongly connected to an inadequateprofessional knowledge.

Hantering av information blir allt viktigare i dagens informationssamhälle då information är en av de värdefullaste tillgångarna för verksamheter. Syftet med uppsatsen har varit att skapa ett styrdokument för IT-administratörer som hjälper dem vid klassificering av informationssystem. Styrdokumentet har som uppgift att kontrollera att informationssystem lever upp till verksamheternas krav som finns på konfidentialitet, integritet, tillgänglighet och spårbarhet. Styrdokumentets vetenskapliga värde har verifierats genom att utvalda IT-administratörer undersökt och utvärderat styrdokumentet. Resultatet visar att styrdokumentet kan användas som ett hjälpmedel.

Bakgrund: Hjärtinfarkt är den vanligaste enskilda dödsorsaken i Sverige. Att bli diagnostiserad med hjärtinfarkt skapar mycket ångest och oro och patienter som drabbas är därför i stort behov av information. Vårdpersonal har skyldighet att ge varje patient individuellt anpassad information. Genom att belysa hur patienter med hjärtinfarkt upplever information från sjuksköterskor kan kvaliteten på informationen höjas och bli mer individanpassad. Syfte: Syftet var att belysa patienters upplevelse av information efter en hjärtinfarkt.Metod: En systematisk litteraturstudie genomfördes där åtta artiklar, varav fem kvalitativa och tre kvantitativa analyserades.

Banverket Trafik has a responsibility to make sure that the companies who traffic the Swedish railroad have the correct information about the status of the railroad. One of Banverket Trafiks information systems (Opera) presents the train?s actual position on a map and provides the user with physical information about the trains. Due to increasing demands on the information systems, Banverket Trafik needs to update the present system architecture in order to manage the increasing demands on map graphics and map functions. This paper analysis the information system Opera on the basis of theory and support of methods and discuss problems and demands for Opera.

The competitive environment forces companies to find new ways to meet their customers? needs and satisfy their wants. Companies have to get to know their customers and therefore they collect more and more information about them. The purpose of this study was to examine how convenience stores use customer information. To meet this case study?s purpose two interviews were carried out at both a central level as well as a local level at the studied company.

The aim of this Master?s thesis is to study the information needs of the homeless. The main focus is to investigate what kind of information needs that are to be found among the homeless and also how information is exchanged and shared by the group. Another aspect of our study includes the sources that are used to fulfil these information needs. The homeless use of the library, as one of these sources, is also examined.

The purpose of this bachelor's thesis is to examine the information needs and behavior of Swedish theater students. The aim is to get an increased insight into how theater students search and use information as they create their character roles and also to examine how the information seeking is integrated in the creative process. The findings of this study have been made through qualitative data gathered from five interviews with six theater students who are studying at the Swedish Theater Academy. These students studied between autumn term of 2014 and spring term of 2015. To analyze the result of the interviews four different theories? have been used, Carol Kuhlthau?s information search process model, Lars Höglund and Olle Perssons model of four domains, Lars Höglund and Olle Perssons information search barriers and Tom Wilson?s model of information behavior.

Undersökningen syftar till att med kvantitativ innehållsanalys besvara frågeställningarna: Vilka synliga källor förkommer i den svenska nyhetsrapporteringen? Hur ser fördelningen mellan de undersökta källorna ut? I vilken utsträckning används sociala medier som källa?Uppsatsen bygger på en explorativ totalundersökning av samtliga källor förekommande under den svenska nyhetsrapporteringen om revolutionen i Egypten under perioden 2011-01-26 ? 2011-02-12. Materialet består av nyhetsartiklar från Sveriges sex största nyhetstidningar (Aftonbladet, Dagens Nyheter, Expressen, Göteborgs-Posten, Svenska Dagbladet och Sydsvenskan).Teoretiska utgångspunkter är teoribildningar runt journalistikens roll i samhället, demokrati och källteori.Resultaten visar på att Twitter och de sociala medierna har slagit igenom som kanal för nyhetskällor i Sverige och i än större utsträckning används dessa kanaler som omvärldsbevakningsverktyg av journalister. De undersökta nyhetstidningarna har sammanslaget använt Twitter som primärkälla vid tolv tillfällen.  .

En svensk delegation om fyra personer från Vänskapsföreningen Sverige- Kampuchea, var inbjudna av Pol Pot att besöka Kambodja under hösten 1978. Efter hemkomsten till Sverige vittnade samtliga av delegationens medlemmar om en lyckad revolution och förnekade att det skulle pågå ett folkmord i landet. Genom utställningen Middag med Pol Pot år 2009 på Forum för levande historia, blev den svenska delegationens resa till Kambodja åter igen ett hett ämne för debatt i media. Denna studie ämnar visa hur två av dessa personer valde att hantera problematiken kring att tidigare aktivt ha försvarat ett land och dess ledare, Pol Pot, som under sitt styre var ansvarig för att upp till två miljoner människor dog.Jag har med denna studie sökt visa hur personer genom att aktivt sprida åsikter i olika media med syfte att påverka den allmänna uppfattningen av ett fenomen, med stor sannolikhet leder till att personen blir en del av den offentliga debatten. Vidare har min ambition varit att påvisa att det med offentligheten följer ett ansvar och att ansvaret för det tidigare handlandet intebara kan försvinna eftersom att de offentliga budskapen förblir offentliga..

Abstract?Understand the customers value in use ? A multiple case study of three industrial companies? or ?Förstå kundens bruksvärde ? En multipel fallstudie av tre industriella företag? brings out the problem that it is easy to assume, what the value is for the customer.The questions asked for this thesis are:? How does the companies in focus, gather information about what effects the customers value in use?? How do the companies use this information in their business?The purpose is to examine how some industrial companies gather information about the customer?s value in use, on the bases from the five activities from Porter and how they can use this information.Three semi structured interviews were made for this investigation, with representatives from Atlas Copco Rock Drills, IL Recycling and Johnson Pump.The conclusions are that to gather information about the customers value in use, the company must work close with the customer. This information helps the company to improve their products, services and their relationships..

In this study we are seeking to discover the norms in the design of logotypes and how they havechanged over time. To achieve this we have chosen to analyze the logotypes of twenty companies withthe largest expenditure on advertising in Sweden. We mapped chosen design attributes within the logoto discover the similarities and then we selected the five oldest brands to analyze how their logos havechanged over time. The design changes in the logotypes over time is can be related to the changingattitudes of the general public and the designers ambitions to draw on convention to create iconic designthat will spark brand-recognition. However many changes can?t be directly explained through changesin convention.

It is important that companies knows how to handle a complaint when they receive one from a customer. This information could the company take care of and use when they develop new services. Furthermore a good complain handling leads to satisfied and loyal customers which increases the revenue for the company. We have examined how SAS handle their internal information process and if this process affects the information and in that case how. The study is performed with a qualitative method, based on deep interviews.

Over the last 25 year IT development has greatly influenced the waycompanies are managed, the tremendous growth in the information society has made a huge amount of information extremely accessible. This has resulted in the problem of information overload where the large amount of information can affect the quality of a decision basis collected by a controller.The purpose of the study is to examine how a controller is affected by information overload and how this influences the decision basis. We intend to highlight the important elements to represent a high quality of information.A survey was conducted through a case study within a global affiliated company in the packaging industry. An adductive approach has been applied with a qualitative research method. Collected empirical material from interviews has been put into relation with existing theories.The case study indicates that there is no relationship between the problem of information overload and flawed decision basis.

Noise music is created around sounds not often welcome in a musical context. Since the birth of electronic music in the 1950s a new perspective on composing has emerged. In electronic music, sounds and their timbre are as much important as melody, harmony and rhythm. This composing perspective is not often observed. Therefore I have examined a musical genre that stretches the boundaries of what we consider music, sound, noise, beautiful and terrible.

The Swedish working-class author Ivar Lo-Johansson (1901-1990) wrote a collection of one hundred short stories between the years 1968-1972. His other productions, generally speaking, have partially different social reform purposes, but, according to himself, these short stories were written with the intention to be totally free of tendencies (even though he himself doubted that he succeeded with this).During the same period that these short stories were published, the Swedish social democrats were under the challenge of radical movements that, mainly on the radical left?s ideological foundation, had a relatively strong influence in Sweden, among other countries, from the mid 1960?s to the late 1970?s. Since Lo-Johansson mainly seemed to have supported the politics of the social democrats, the purpose of the investigation in this thesis has been to see if he ? in the three short stories: Vikingakärlek (1970), Rikslögnaren (1971) and Ansgars resa till Sverige (1972) ? is conveying an ideological use of history and basic political values that were used by the social democratic party during this time period.