The purpose of this study is to investigate if reconciliation between former war-enemies and ethnic groups (Muslims, Croats and Serbs) in Bosnia and Hercegovina is possible today. Reconciliation between these groups is necessary for the development of the state and sustainable peace. In order to fulfil the aim I have applied qualitative conversation interviews together with qualitative literature study.In this research I have studied the three largest parties (SDA, HDZ and SDS) in Bosnia and Herzegovina. Conversation interviews were made with two representatives of each party. The reconciliation theory and the recommendations that the theory advocates were used in the study.

Rapporten handlar om rörelsehindrades studie- och yrkesval och deras erfarenheter av studie- och yrkesvägledningen under studieåren. Undersökningens syfte är att visa på om respondenterna utsatts för ?cooling down? av sina studie- och yrkesvägledare. Den har genomförts medelst nio intervjuer med unga rörelsehindrade personer. Intervjuerna har analyserats med två kvalitativa analysmetoder, meningskoncentrering och dikotomi.

Uppsatsens utgångspunkt är att ett samtal utan störningar oftast flyter på utan att någon av deltagarna behöver fundera på hur samtalet bildas. Det är först när något störningsmoment uppstår som samtalandet i sig uppmärksammas. Uppsatsförfattaren har spelat in och undersökt hur samtal där en av samtalsparterna stammar ser ut. Syftet med denna undersökning är dock inte att fokusera på stammarens svårigheter med att tala utan om och i så fall hur samtalandet som sådant påverkas av stamningen. Med utgångspunkt i Conversation analysis, en analysmetod med sociologiska rötter, har materialet analyserats utan på förhand satta frågeställningar.

The purpose of this essay is to examine whether and how labor consultants, job coaches, guidance counselors promote the possibility of self-realization of the clients they encounter in their work. By analyzing, based on the theoretical framework, six semi-structured interviews of people having the chosen professions answer the questions "Do counselors promote client's opportunities for self-realization in their work?" and "If so: how is this practiced?". In the theoretical framework three important concepts are addressed: "identity", "recognition" and "self-realization". These are explained with the help of works by including Emma Engdahl, Anthony Giddens, Axel Honneth and Allison Weir.

The aim with this project was to describe how nursing staff working in the home care environment perceive their level of knowledge regarding mental ill health and if this level of knowledge is sufficient / insufficient in their dealings with mentally ill patients. The study is empirical and a qualitative method has been used. Questionaires have been used and interviews have been carried out with nurses working in the home care system and data has also been collected from previous research in this area. Result The result show that home care nurses consider that they have inadequate knowledge of treating patients with mental ill health and they seek more training, guidance and collaboration with psychiatric nurses. Conclusion Increased knowledge of mental health care and continuous guidance would make home care nurses more confident in their dealings with patients suffering from mental ill health.

Syftet med följande studie var att beskriva interaktionella mönster i en familj med två barn som stammar. Familjen filmades sju gånger under måltidssituationer. Den teoretiska utgångspunkten är en etnometodologisk syn på deltagares egna metoder och praktiker att organisera sina gemensamma sociala aktiviteter. Studien använder Conversation Analysis (CA) som analysmetod för att undersöka interaktionella mönster i familjen. Studien har undersökt barns samtalsturer med stamningssekvenser, samt hur personer i samtalssituationen responderar på dessa i olika samtalskontexter och med vilka praktiker.

This study deals with how the Swedish school system handles questions concerning sexuality and normality. It is also an analysis of how the guidance material Någonstans går gränsen from RFSL Stockholm is used and could be used in teaching.The study consists of two parts. The first part is a study of literature that portrays how teaching concerning these issues is performed in schools, what methods that are recommended and what methods are actually used in teaching. The second part consists of interviews with people dealing with these issues in school and in organizations.My results show that schools often use a ?pedagogy of tolerance? while the guidance material and the research and theories concerning sexuality and normality advocate a more ?queer pedagogy?.

Föreliggande studie syftar till att med hjälp av interaktionsanalys utifrån CA-principer (Conversation Analysis) undersöka interaktion i logopedisk gruppbehandling för barn med språkstörning samt att undersöka huruvida behandling implementeras i hemmiljö. Interaktion mellan såväl barn, logopeder som vårdnadshavare belyses. Materialet i föreliggande studie samlades in på en logopedmottagning i södra Sverige samt i deltagarnas hemmiljö. Totalt filmades sju behandlingstillfällen, fördelat på två olika grupper. Fem behandlingstillfällen filmandes från en av grupperna varav de resterande två spelades in i den andra gruppen.

The purpose of this essay is to examine whether and how labor consultants, job coaches, guidance counselors promote the possibility of self-realization of the clients they encounter in their work. By analyzing, based on the theoretical framework, six semi-structured interviews of people having the chosen professions answer the questions "Do counselors promote client's opportunities for self-realization in their work?" and "If so: how is this practiced?". In the theoretical framework three important concepts are addressed: "identity", "recognition" and "self-realization". These are explained with the help of works by including Emma Engdahl, Anthony Giddens, Axel Honneth and Allison Weir.

Utskrivningssamtalet är den sista kontakten mellan läkare och patient innan patienten åker hem ifrån avdelningen. Syftet med den föreliggande studien är att undersöka ifall det förligger kommunikativa utmaningar i ett utskrivningssamtal mellan en läkare och en patient med afasi.  Den konkreta frågeställningen för studien var hur de potentiella problem som uppkom i samtalet hanterades och vilket utrymme som skapades för patientens deltagande i samtalet samt hur samtalsdeltagarna använde sig av icke-verbal kommunikation för att uppnå förståelse. Den valda metoden för att undersöka detta var Conversation Analysis, CA.I studien deltog två läkare, två patienter med afasi, samt två närstående till patienterna. Patienterna som deltog hade mild till måttlig afasi, svenska som modersmål och var 50 år och 70 år gamla.

ABSTRACTMy degree project has resulted in the improvement of the guidance in the dental center?s entrance. The patients will now find it easier to understand and find the environment?s various functions, which is the reception, registration, payment, and waiting rooms. Norrbottens läns landsting has a concept ?hälsofrämjande väntrum? that provides guidelines for how they want their patients to experience their waiting rooms.

Background:Studies show that when nurses are experiencing problems in the care of non-Swedish speaking patients, it is often due to obstacles in the communication. Studies also show that a prerequisite for adequate care is that there is a basis for a direct communication. Nurses perceive interpreters as an important link to the patient when they do not share a mutual language, the nurses perceive interpreters as a bridge in the conversation.Aim:The purpose of the study is to describe nurses' experiences of the quality of assessments done with the help of an interpreter.Method:The study was conducted through interviews with ten nurses, working at psychiatric clinics. Qualitative content analysis was used for the analysis, which resulted in five categories.Results:The analysis resulted in one theme: "it´s the interpreter who tells me and have not the feeling that the patient has" and five categories: "shades of the language", "conversation structure", "the interpreter's competence", "interpreting implementing" and "the interpreter's gender and origin". The nurses experience working with interpreters as a challenge.

The purpose of this study is to describe how the employee appraisal is perceived by managers, employees and representatives from human resources departments. The empirical material con-sists of 15 interviews: respondents were two representatives of the human resources departments, four unit managers and nine employees who work at a state institution or municipal management. In the study, I adopt a sociocultural perspective, with the communicative relational perspective. The latter is a special education perspective in which the interpenetration of participation, com-munication and learning emphasized.The result shows that the majority of employees would like to see that the talks will be held more frequently than once a year. One of the managers has in cooperation with his co-workers devel-oped a model based on that each year, in addition to salary talks, have an individual conversation, a conversation with each group and individual follow-up talks.

Background: Health care is a strange place for the patient. To make this enviroment as good as possible, would the patient be well informed. The patient has right to know if it is a bad mews and often he/she needs caring after the information. Nurse´s basic responsibility is caring, for her/him it´s important to prevent the shock for the patient that can appear. Aim: Describe the nursing staff responses to the patient, using the patient´s perspective in relation to bad news. Method: A litterture review has been made with nine articles. Current research materials that meet the study´s purpose has been applied in databases and analyzed.

The purpose of this study was to gain an understanding of the structured and evidence-based assessment tool/method The Brief Child and Family Phone Interview (BCFPI) trough a social psychology perspective of conversation. The aim was especially to seek an understanding of the method considering aspects of children?s participation. The research question was: how do the method users apprehend the advantages and the limitations of the BCFPI method considering aspects of children?s participation.