Middle managers in social care find themselves in a middle position. The middle management position involves demands from several interested parties. The demands affect and generate feelings both within themselves and within others and the middle managers have to deal with them all.The aim of this study was to investigate the social care middle manager?s personal experiences of emotions in work.We have completed interviews with four middle managers who are assigned to carry out social care. When doing the interviews we used an interview guide divided into different interview areas.

The aim of this thesis is to examine how the EU directive 2004/35/EC on environmental liability impacts the Swedish administrative legal order. The thesis examines the directive through two main EU principles - the principle of good administration and the principle of procedural autonomy. The EU principle of good administration as a concept contains various procedural and substantive obligations that make up the subject for examination of the directive, both as regulated in the directive and as general principles of EU law. The directive is analyzed using a comparative method to determine to what extent the procedural and substantive principles of the directive impacts the Swedish administrative law, and weather or not the Swedish regulations comply with the EU principle of good administration.The results of the study shows that, althought there?s a general principle of national procedural autonomy, the EU principles of good administration do affect the Swedish administrative regulation in various aspects, through the implementaion of the directive on environmental liability as well as general principles of EU law.

The number of elderly in Sweden is increasing due to improved living conditions and better medical care. It is important that society adapts to the increase and begins to work preventively to reduce the costs of the increase. An important aspect is the elderly accommodation, the cost of health care in specific accommodation is almost twice as high as those for ordinary housing. Therefore, it is important that we availability adapt dwelling to allow older people to live in ordinary housing for as long as they wish, instead of moving to assisted living before they need it. If we can fulfil the elder?s needs with home care instead, society can save a lot of money.In this report, three different forms of housing has undergone accessibility increases and been inventoried and analysed.

Enligt WHO (2012) ska förlossningsvård innebära att kvinnan ska kunna föda sitt barn på ett säkert och tryggt sätt. Hon ska kunna känna att hon får en säker vård och bli omhändertagen. För att den födande kvinnan ska få en positiv förlossningsupplevelse har kontinuerligt stöd visat sig vara av ytterska vikt. Syftet med denna tvärsnittsstudie var att undersöka kvinnors upplevelser av förlossningsvården i Göteborg och se om det fanns några skillnader i förlossningsvården på Sahlgrenska Universitetssjukhuset/Östra och Sahlgrenska Universitetssjukhuset Mölndal. Mätinstrumentet KUPP (Kvalitet Ur Patientens Perspektiv) som modifierats för att passa förlossningssjukvården användes.

Den palliativa vården även kallad vård vid livets slutskede, innebar stora omställningar för patienter, vilket skapade ett intresse att belysa copingstrategier patienter använder sig av i palliativ vård. Målet med problemformuleringen var att utreda hur patienter upplever sina copingstrategier och hur sjuksköterskor bäst kan stödja patienter med sina copingstrategier. Syftet med föreliggande litteraturstudie var att belysa patienters copingstrategier i palliativ vård. Som en metod utfördes en systematisk litteraturstudie, innehållande 12 vetenskapliga artiklar. Resultatet framhöll copingstrategierna: undvikande, att känna hopp och tro, samt  behovet av stöd.

It is important that companies knows how to handle a complaint when they receive one from a customer. This information could the company take care of and use when they develop new services. Furthermore a good complain handling leads to satisfied and loyal customers which increases the revenue for the company. We have examined how SAS handle their internal information process and if this process affects the information and in that case how. The study is performed with a qualitative method, based on deep interviews.

Suicid har länge varit den främsta dödsorsaken bland unga människor.Det är en stor uppgift för sjukvården att bemöta patienterna på ett respektfullt sätt med en öppenhet och acceptans. Att ge en personcentrerad vård kräver ett holistiskt synsätt, vilket kan vara en utmaning och bygger på god kommunikation. Det finns endast ett fåtal studier genomförda om patienters upplevelser av att bli vårdade på sjukhus. Det gör att behovet av fler studier kring ämnet bör genomföras. Syftet var att belysa patienters upplevelser av omvårdnad på sjukhus efter suicidförsök.Studien var en litteraturstudie där resultatet baserades på 11 vetenskapliga artiklar som granskades och bearbetades.

The aim: was to describe and compare a group of experts and critical care nurses' agreement in detecting delirium in intubated, ventilator treated patients with sedation / analgesia, before and after an in house training intervention with the instrument Confusion Assessment Method for the Intensive Care Unit (CAM-ICU).Method: A quasi-experimental study, one group pretest - posttest design. A convenience sample of 17 critical care nurses in a general intensive care unit included. To detect delirium the instrument CAM-ICU was used, 21 paired tests before and 22 after an educational intervention.Main Results: The results showed that after an in house training intervention sensitivity and kappa coefficient improved of the characteristic 1 "acute onset and fluctuating course," an improvement that was significant. In other features, and overall values were signs of numerical improvement and deterioration in sensitivity, specificity and kappa coefficient but no significant change.Conclusion: Implementing a new instrument for detecting delirium in clinical practice requires education and follow-up. A small sample of critical care nurses with varying ability to use the new instrument and the fact that patients' status may change rapidly making it difficult to draw any conclusions from this study.

Trough the contact with the HR (Human Resources) department of home care management in Halmstad municipality, emerged from the management a wish for a documentation for what should be included in leadership at middle management level in the future. People in middle management positions have a large impact on the operation staff and are also in charge of the individual corporate performance and its success. As we have previously been active in the management of multiple role configurations, including middle-management positions, we have some prior understanding of the complexity of this position. The study was conducted with the aim to investigate different aspects of what leadership for middle managers in home care management in Halmstad municipality may mean to them. With the help of different theories and models various aspects were analyzed due to the impact of leadership.Due to the studies purpose and questions, two focus groups was conducted and interviews with respondents from both the lower and superior positions in home care management in Halmstad municipality was done.

Bakgrund: Det har blivit alltmer vanligt att cancersjuka patienter i livets slutskede vårdas palliativt i hemmet. Huvudansvaret för omvårdnaden i hemmet hamnar på de anhöriga eftersom de befinner sig närmast den sjuke patienten. För att sjukvården ska kunna stötta de anhöriga på bästa sätt är det viktigt att få kunskap om hur de anhöriga upplever sin livssituation. Syftet med studien var att beskriva hur anhöriga upplever hemsituationen då en cancersjuk anhörig vårdas palliativt i hemmet. Metod: Beskrivande litteraturstudie baserad på vetenskapliga artiklar som söktes i Medline och Cinahl.

There are many elderly buildings, particularly those constructed during the million program, in need of renovations and plumbing replacement. An alternative to the traditional plumbing replacement is the relatively new and untested technique called relining. The purpose of the study is to thoroughly investigate the different types of relining that are currently available on the market to help enhance Peab?s knowledge before purchasing relining services. The theoretical part of this report is based on relevant information provided from companies, previous studies, investigations and reports within the area.

ABSTRACTBackground: People with colorectal cancer undergoing rectum amputation get a permanent colostomy, which affects the social life. It may be valuable for health care what these people experience living with colostomy in order to provide the greatest possible support. Objective: The aim of this study is to describe how people who received a colostomy experience their daily lives and the support they have received from the health services.Method: Qualitative interview study with six people, with a descriptive phenomenological approach.Results: The analysis of the interviews about how it's like to live with a colostomy resulted in three themes: 1) Living with a colostomy gives an uncertainty that affect the social life, 2) Physical and psychological impact of getting a colostomy and 3) Support for health care and relatives.Conclusion: Subjects had a positive attitude towards life, which contributed to that they could adjust to living with a colostomy and feel a meaningfulness of life. The study shows that all the interviewed people overall were satisfied with the information provided by the healthcare personnel. It was good with both oral and written information and very appreciated with repeated information. One aspect that could be improved was the information given aboute the closure of anus during surgery and the following complications.

När patienten önskar att få avsluta sitt liv i hemmet krävs det att den avancerade vården också flyttas till hemmet. Distriktssköterskor har övergripande omvårdnadsansvar inom palliativ hemsjukvård och kan uppleva etiska, moraliska och kommunikativa svårigheter. För en god palliativ omvårdnad krävs det att distriktssköterskor är engagerade, har erfarenhet och har avancerad kompetens inom palliativ vård. Syftet med denna studie är att belysa distriktssköterskors erfarenheter av att vårda patienter i livets slutskede inom palliativ hemsjukvård. Nio distriktssköterskor intervjuades.

The aim of the study was to investigate nurses? perception about patients? participation in medicine treatment and how to make the patient participate. A qualitative method was used and six nurses were interviewed. The nurses? perceptions of patients? participation in medicine treatment were characterized especially by patients having good knowledge about their medicines.

Närstående till patienter inom palliativ vård utsätts för olika påfrestningar. Sjuksköterskans uppgift är att skapa en samlad bild av vilket behov av stöd de närstående har, samt de stödåtgärder som hon kan tillgodose.Syftet var att belysa de närståendes behov av stöd inom den palliativa vården och de stödåtgärder som sjuksköterskan kan tillgodose.Metoden var en litteraturstudie där 12 vetenskapliga kvantitativa och kvalitativa artiklar ingick.Behovet av stöd varierade över tid och berodde på den närståendes tidigare relation till den sjuke. För många närstående var det stödjande att prata med andra med liknande erfarenheter. Professionellt stöd utgjorde ett komplement. En viktig uppgift för sjuksköterskan var att undervisa de närstående om specifika omvårdnadsproblem som kan uppstå, inklusive hantering av medicinteknisk apparatur.