Syfte: Syftet med denna studie är att analysera skillnader i hur servicekvalitén inom servicenäringen i Sverige uppfattas av svenska studenter och kinesiska utbytesstudenter.Metod: I studien användes en kvantitativ metod med hjälp av enkäter med slutna svarsalternativ och ordinalskala, som distribuerades till totalt 324 svenska studenter och kinesiska utbytesstudenter. Vidare användes dataprogrammet IMB SPSS för att utföra faktoranalyser och klusteranalyser. Resultaten användes sedan för att testa de använda teorierna.Resultat: Genom att analysera de resultat som deducerats från insamlad data har studien bidragit med ytterligare data inom kulturområdet och servicenäringen. Studiens teoretiska referensram har stärkt de slutsatser som gjorts, men har även visat sig vara vag i vissa sammanhang. Studien har visat vissa intressanta skillnader i hur kinesiska utbytesstudenter och svenska studenter uppfattar servicekvalitén inom servicenäringen.Förslag till fortsatta studier: Studiens resultat skulle kunna bidra till förslag till fortsatta studier inom servicenäringsområdet och servicekvalité.

The aim of this study is to analyse the Swedish state´s ambition in achieving equality among its citizens. By studying the new urban policy introduced by the government in 1998 from a theoretical perspective the purpose of this essay is to understand the ideational dimensions in this policy project, in regard to established understandings about equality.The theoretical framework on which this study is based consists of two different parts. The first presents dominating models on welfare states, mainly focusing on the socialdemocratic welfare state. The second introduces influential theoretical views on equality, primarily discussing universalism and a differentiated equality view. It also presents theoretical views on how to understand the relationship between the state an its citizens.

This study investigates how the host community of Tenerife perceives the socio-cultural effects of tourism on the island. The method chosen for the study was qualitative interviews which were performed with six respondents, each born in Spain, living permanently in Tenerife and employed within service-related occupations. The interview material was interpreted and handled according to a hermeneutic approach. The results of the study showed that the respondents had an over-all positive perception of tourism. Perceived positive socio-cultural effects were related to cultural and linguistic influences.

This article deals with the woodlands as a biological cultural heritage and how it is taken care of in the protected woodlands in Skåne, in the south of Sweden, especially the deciduous trees which is dominated by beech. High biological values have emerged as a result of grazing and different kinds of forestry. The protected woodlands have been ripped of its cultural influences which changes the biological values on which the original reasons for protection was founded..

The estimated number of people living in extreme poverty is 1.3 billion and 70% of those are women. The aim of this study is to explain in what ways and why women are regarded as poorer than men.The definition of poverty has expanded and is now multidimensional. In order to answer the aim of this thesis the following dimensions will be included and work as a theory in which the analysis will be structured after. Through a gender perspective, will the role of woman emerge through a multidimensional definition of poverty. If the balance is a negative in these dimensions, the situation for women will worsen and become permanent.

The purpose of the study is to investigate the communication between exchange students and their host student trough Facebook. The study shows the importance of social cues and self-disclosure to maintain a relationship. The students? everyday use of Facebook helps them to remain connected to their social life locally and create new friendships. Cultural differences were shown in the way the students formed their expressions trough their messages to each other.

The estimated number of people living in extreme poverty is 1.3 billion and 70% of those are women. The aim of this study is to explain in what ways and why women are regarded as poorer than men.The definition of poverty has expanded and is now multidimensional. In order to answer the aim of this thesis the following dimensions will be included and work as a theory in which the analysis will be structured after. Through a gender perspective, will the role of woman emerge through a multidimensional definition of poverty. If the balance is a negative in these dimensions, the situation for women will worsen and become permanent.

AbstractTitle: Swedish social media services (A study about Swedish social media services birth andhow they benefit from the Swedish climate)Number of pages: 38Author: Robin SchwabeggerTutor: Else NygrenCourse: Media and Communication Science CPeriod: Fall 2009University: Division of Informatics and Media, Uppsala University.Purpose/Aim: To see if the Swedish advantage or interest in developing new social mediaservices and networks has anything to do with our society. With society I mean our culture,attitudes and history. Do people, especially young people, have a more positive attitudetowards the Internet and has the fact that we, as a country, were among the first to use theInternet anything to do with it.Material/Method: Data collected from books, newspapers and articles from several sites onthe internet. I?ll use the information I?ve gathered to try to find an answer to my givenproblems for the paper.

Body image is a term that refers to a person?s feelings and attitudes toward his or her body. There are many different factors that influence a person?s body image: historical, cultural, social, biological and individual. The purpose of this study was to investigate young Indian women?s body image in India from a cultural perspective.

To create fair conditions between the majority and minorities in a cultural diverse society poses a challenge for both the makers of government policy and the political theorist. The aim of this thesis is to examine the Swedish government official reports concerning integration and minority rights, with a special interest in values and cultural rights. As a methodological tool a theoretical model that classifies cultural rights is developed and the three normative doctrines lockean libertarianism, comprehensive liberalism and multiculturalism are distinguished from the discussion about how politics ought to be in a multicultural society. Through this perspective rights and values in the official reports are identified and analyzed. The result shows three different standpoints in the reports concerning which cultural minority group they are discussing.

This essay, with the title: Among children, laser swords and lions. ? How do we approach and utilize the cultural experiences of children? is an approach to participate in a scientific discussion in the field of cultural experiences. This text is an attempt to show the importance of paying attention to, how children express themselves, and place their activities in social and cultural contexts. By doing so and approaching children and their activities with an intercultural point of view, I can use my new found knowledge and use it to stimulate their future learning progresses in different fields.

The aim of this study is to describe and analyze the history and the current situation of the Church of Sweden. The renovation of Skalljö church in Lerum municipality has been used as an example to enlighten the common changes in the church buildings. The long history of the Church of Sweden as the state church has resulted in the fact that it carries a remarkable part of the Swedish cultural heritage. The reason why the Heritage Conservation Act (1988:950) was altered in January 2000 was due to the change of relations between the State and the Church of Sweden. According to the Act, all church sites owned or managed by the Church of Sweden shall be maintained in such a way that their cultural historic value is not diminished and their appearance and character are not violated.Sweden is today considered to be a secularised country where religion is an individuals? private matter.

According to the national curriculum guidelines for elementary school, preschool and after-school 2011, (i.e. Lgr11), the Swedish school is based on a democratic foundation. Schools should prepare students to develop an understanding and acceptance of cultural diversity not only in the society as a whole but also how this should be reflected in the morals and ethics between us. The purpose of this study was to describe how teachers in multicultural schools perceptions and experiences on teaching pupils with diverse immigrant origin, and how they apply these cultural expression in practice.In particular, I focus on four teachers in multicultural schools and how they reason about applying cultural expressions that are transmitted at these schools and by them. Explicitly, I review how from policy documents and their own personal pedagogic are reflected in the actual teaching.

I have with this thesis sought to understand how chick lit could be useful in the classroom in the teaching of Swedish B-course in high school. Based on the model of critical literacy I am arguing that this genre would help to meet the objectives of the policy documents which, among other things, are to critically examine and analyze various types of texts.I have found that some of these texts could be used for analyzing and critically examine the ideological dimensions of texts and cultural heritage by the model of critical literacy, and also as a counterweight to the more traditional teaching of the canonical literature as a literary historical stuff that students should learn. I have also wanted to create a basis for discussions about literature in the classroom based on the chick lit genre. To do this I have, based on three themes and questions from the model of critical literacy, tried to focus on issues that might emerge from the ideological analysis and critical review. The model aims to deconstruct norms of society, and in the work of chick lit, I wanted to show how you could deconstruct norms around gender..

This thesis presents a study aiming to identify the selection criteria for the digitization of posters at the National Library of Sweden (Kungl. biblioteket). The theory is that cultural heritage institutions are empowered to decide how our cultural heritage is presented as they select what items (or, as in this study, posters) will be digitized. The poster is studied as it is an interesting media form which historically was an important means of communication. The poster can represent and reflect historical events and opinions in society.