Sedan år 1970 har det forskats mycket om relationsbaserad marknadsföringsstrategi som ett substitut för det transaktionsbaserade perspektivet som länge har dominerat marknadsföringen. Nyttan med en relationsbaserad strategi är att den sätter kunden i fokus och arbetar för att behålla de befintliga relationerna istället för att enbart fokusera på det utbyte som sker mellan kund och företag och att skaffa nya kunder. Då fjällturismen i Sverige förväntas öka de kommande åren och det satsas stort på svensk besöksnäring är det intressant att undersöka om mindre svenska fjällhotell ser till detta skifte och arbetar för att bevara sina befintliga relationer. För mindre fjällhotell finns utmaningar som större hotell inte har i samma utsträckning, till exempel mindre resurser till utvecklade datasystem som kan stödja uppmärksammandet av stamgäster samt säsongsbetoningen som kan leda till ökad personalomsättning. Den teoretiska referensramen ligger inom relations- och tjänstemarknadsföring med The Gaps model of service quality som utgångspunkt för att kartlägga strategier och utmaningar som hotellen uttrycker sig ha. Studien har genom en kvalitativ metod undersökt Hur mindre svenska fjällhotell arbetar med att uppmärksamma stamgäster.

ABSTRACT Title: the Power distance star ? A study on how cultural power distance affects the business relation between Japanese and multinational companiesLevel: Final assignment for Bachelor Degree in Business AdministrationAuthor: Therese Elofsson and Anna NyströmSupervisor: Jens Eklinder Frick and Jonas MolinDate: 2015 - JanuaryAim: The purpose of this study is to compile available research regarding the cultural aspect power distance, as it is being displayed and handled in business-relations between Japanese and multicultural business contacts. The culture in Japan differs from the culture in the western world and several companies testify that the Japanese market is difficult to act and expand upon. This study aims to provide explanations to these difficulties from a power distance perspective.Method: This study has compiled the theoretical knowledge and research in a model called ?the Power distance Star? (Figure 1), which is created and designed for this purpose.

The biodiversity of the Swedish forest has degenerated since the beginning of the 19th century when fire suppression and large scale logging first occurred. Together with a changed land use, these actions today have had a negative influence on many forest dwelling species, due to gradual reduction of natural processes, successions and different structures from the forest ecosystem. The Swedish Forest Act, together with different environment certifications, have today encouraged private persons and forest companies, among them Holmen Skog, to work actively to improve nature conservation. The aim of this study was to, by field inventories of already existing nature values, literature studies, recommendations from scientific reports and ecological gap analysis as a basis, make a management plan, for a non-production area, to conserve or improve the prerequisites for biodiversity. ?Storskogsberget? is located in the coastal area of Västerbotten County, 35 km from the city of Umeå.

I have in this essay, studied both the definition of the concepts segregation and integration and how you as an urban planner can promote integration, by working with increased feeling of security and more venues. The aim is to cast light on these two tools and how you within city planning can use them to create a more equal society. To gain a wide base of knowledge, I have studied both government and municipal reports as well as prior investigations where these methods have been used. I have also interviewed a landscape architect who actively works with questions regarding integration in Malmö, to get information as recent as possible about their work today. Malmö is today a segregated city with large Gaps between the residential areas when it comes to economic possibilities and the composition of inhabitants.

The aim of this thesis is to make a contribution to the field of design oriented theory, regarding young children and their way to digital competence. My research question is: How can a preschool with a certain pedagogical ICT-design give the children affordances for media play and for developing a digital competence?The European Parliament points out digital literacy as one of the Key Competences for life long learning. A digital competence is built on basic ICT (Information and Communication technology) skills. Skills you can develop any time during life, weather you are young or old.

Tidigare forskning har visat att det finns ett stort intresse bland unga i Sverige att starta företag. Det har också uppenbarats att det finns brister i ungas kunskaper om företagande och entreprenörskap, och de vet inte heller hur de skall gå tillväga för få den kunskapen. De faktorerna påverkar ungas företagande negativt och hämmar dem i deras önskan om egenföretagande. Syftet med denna uppsats är att undersöka vilka specifika faktorer som hindrar unga från att starta företag, det vill säga vilka osäkerheter de upplever i den industriella omgivningen och hur de kan hanteras. I ett försök att finna metoder som hjälper unga att hantera de osäkerheter som upplevs har jag undersökt hur klusterteorin kan underlätta företagandet.

There is currently an ongoing discussion in Sweden about the need for weather shelter for farm animals being kept outdoors during the winter season. Currently, the national animal welfare legislation requires weather shelter providing the animals? with access to a dry and clean place to rest, but under certain conditions exemptions can be granted. The Swedish Board of Agriculture has put forward a hypothesis that there is a difference between judicial decisions in animal welfare cases dealing with weather shelters, as to whether the animal has shown to be suffering or not. The aim of the study was to highlight any weaknesses or difficulties when assessing animal welfare issues associated to the absence of or design of weather shelters.

?The management of innovation is inherently difficult and risky, most new technologies fail to be translated into products and services, and most new products and services are not commercial successes. In short, innovation can enhance competitiveness, but it requires a different set of management knowledge and skills from those of everyday business administration? (Bessant et al. 2005 p.

Sammanfattning Uppsatsens titel: Managern och den lärande organisationen ? managementrapport av Team Nordea 2003 Seminariedatum: 2004-01-14 Ämne/kurs: Management, 20 poäng Författare: Anders Isaksson, Johan Kropp, Jim Olsson och Louise Torehall Handledare: Håkan Lagerquist Företag: Nordea Fem nyckelord: lärande organisation, managementsyn, projektarbete, strategi, utveckling Syfte: Syftet med denna managementrapport är att förmedla våra lärdomar och att utifrån dessa reflektera kring managementrollen. Vi vill också göra ett inlägg i diskussionen om det goda arbetet och den lärande organisationen. Metod: Rapporten tar ett abduktivt avstamp och integrerar vår managementsyn med de insikter vi nått genom att hantera ett managementproblem och att arbeta som grupp. Teoretiska perspektiv: - Empiri: - Slutsatser: Vi har gjort ett antal gemensamma lärdomar: 1Strategianpassning till snabb omvärldsförändring riskerar att leda till resursga2 En bra strategi blir aldrig bättre än dess implementering tillåter 3 God motivation bygger på en balans mellan inre och yttre motivationsfaktorer4 Organisationskultur kan både gynna och hämma motivation 5 Feedback är samtalets A och O 6 Konflikter kan skapa lärande samtal 7 Intresse borgar för informationsutbyte Gruppens gemensamma lärdomar formar våra ambitioner som managers men likriktar inte våra sätt att leva upp till dem.

Mind the gap encourages you to beware of the interspaces. The project seeks to defend the Gaps that occur in time and space and encourages the reader to care about the interruptions of the routine-like and planned, whilst also opening up a discussion about interaction and participation. Mind the gap is a project about the many opportunities the public space has in the contemporary city. What you have in front of you is the result of this project. As society constantly changes, new and different needs arise in the city and it is necessary that architects and planners understand and adapt to these changes. They have to be able to develop new ways of thinking and to challenge established perceptions of what the public space is and should be. This means being able to see that the public space could be different and to recognize the potentials for it to change. This project examines the underlying ideals of urbanism and investigates the potentials of the City when shaped by these ideals.