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846 Uppsatser om Front office - Sida 30 av 57
Barn-OPACers grafiska gränssnitt : En studie av tre barn-OPACer på webben
Already in the late 1970´s it became clear that the traditional catalogs in libraries were not suited for children, neither their interests nor their way expressing themselves were accounted for. The goal of this thesis is to investigate if and how children?s OPACs (Open public access catalogs) interface design is at present adapted to the presumed audience of children. My method consists of literature studies and an investigation on the graphical interfaces in OPACs for children, according to the five criteria formulated by childrens library consultant Lena Lundgren and IT-consultant Kia Gumbel. The aims are to find out: a) what requirements for children?s OPAC interfaces and their usability are defined in literature and b) what the actual (real) features of the children?s OPAC interfaces are.
Kundnöjdhet trots minskad fysisk interaktion
Problem: Which factors affect customer satisfaction in a non-physical bank relation? Purpose: The purpose with this thesis is to study what creates customer satisfaction in a non-physical bank relation. We look at this by conducting a case study in which we studied the opinion of customers who uses the e-bank at FöreningsSparbanken. Method: We have used a qualitative data method through which we have received answers from our respondents, these we have interpreted to form information, which we have used in our analysis. In our empirical study we have used a case study in which we have chosen to interview both customers and co-workers to get an answer to our problem.
Re-design of Toledo Riverfront : from industrial past to sustainable biodiverse future
Effects of climate change, urbanization and global homogenization are resulted in the degradation of land and losses of natural habitats. Ecological design integrates nature into urban environment by respecting natural ecological principles and processes and creating resilient
urban biotopes which also can be used by local urban communities.
The aim of the thesis is to answer the research questions: How ecological design principles can be applied for re-design of Toledo Riverfront (with requirements of the design competition)? and What is the ecological design in landscape architecture? I participated in the USA design
competition with the aim to create a vision and redesign of Toledo Riverfront in Ohio State, USA. The site is located in the south point of Lake Erie. As a result of a long industrial activity, riverfront of Toledo had been transformed into inaccessible and abandoned brownfields.
In my proposal I applied ecological design principles on three scales:
the city of Toledo by reinforcing of ecological connection and creating green corridors along the river; the intermediate scale by suggesting public parks along the river front and on the fine level by proposing detailed design including remediation of the site and use of dredged
material.
MOTTAGANDE OCH INTRODUKTION AV NYANLÄNDA BARN OCH UNGDOMAR : En kartläggning av kommunerna i Hallands län
This study aims to identify the municipalities of Hallands? methods, guidelines and policies in integration concerning new arrivals of children and teenagers. Some of the new arrivals are under the power of Swedish Migration Board and some of them are by a contract handed over to the municipalities. The evaluation is based on Michael Lipskys street-level bureaucracy which puts its focus on the lower level of bureaucrats meeting with clients. The frame is Skolverkets guideline for education of new arrivals which is more or less a way towards a common policy.
Ombyggnad av lokaler till bostäder : en studie av fastighetsmarknaden i Stockholm
The situation that one can discern on the Swedish real estate market is that while there are several offices vacant, the need for apartments is high ? the vacancy rate for apartments is non-existent. According to the rebuilding of Skatteskrapan one will realise that the project requires a lot of money, even though it promotes the residential situation. The real estate owner experiences a risk in rebuilding real estates ? whether it will generate good yield or not.
Mäns rätt till behandling & Eldsjälars betydelse : En uppsats om behandling för män som utövar våld
The purpose of this study is to examine certain aspects of work with men who use violence in intimate relationships. In a Government bill in late 90s the Government presented its action plan on what is expected to be done in each municipality, but investigations show that the work is stationary. 46 percent of the men, who are in treatment, choose to cancel it. We wanted to find out how society will meet up with men who use violence in their intimate relationship and how to go about in the meeting. Those who lead us to the answers in this qualitative method are three social workers and a therapist who has the task of helping these men. The study is based on interviews from three municipalities in southern Sweden, the municipalities made ??as in between 30-60 000 residents and businesses are startups; theoldest has been in operation for five years.The results showed that they had chosen to put these activities under the sections of the Social Services but is counted as a separate project, as the driving force may apply for funding via the County Council.
Kulturarv i stadsutveckling : Kvarteret Almen Karlstad Värmland
This essay is from a student at the cultural science program in Karlstad University. The essay in Culture studies deals about the history use and about the cultural-historical values on buildings. The buildings are from a certain area called the neighborhood Almen and have in the past been threatening many times of demolition. The neighborhood Almen buildings survived a huge city fire back in the 19th century. Since then the buildings has been known as a memory and by the inhabitants and as the oldest part of the city left.
Arkitektur på naturens villkor - Att bygga med "cradle to cradle" som metod
ABSTRACTThe discussions about energy use have increased year by year everywhere in the society, and so also in the healthcare sector. But what is actually energy use in a hospital facility, and what affects it?The typical way today to express the energy use is in kWh/m2. The problem with a key performance indicator that is expressed as energy use in relation to a specific area is that it does not take into account the activity in the building. Even though the activity to a very high extent affects the energy use.
Underlag för implementering av lean : För Atlas Copco Craelius AB
The Production Manager at Atlas Copco AB Craelius wants to adopt a lean approach to become more competitive. This thesis is an exploratory study of the subject and what it means for the business activity and its implementation process.The objective is to provide a basic understanding of lean to the company, and what this means for Atlas Copco AB Craelius. The report describes the industrial revolution in brief. This is because the company itself must understand where certain ways of looking at production management is derived from. Furthermore, it provides an understanding of Lean's origins.
Den särskilda kvinnan: En feministisk analys av Universella decimalklassifikationen
The aim of this thesis is to, from a feminist point of view, analyse the Universal Decimal Classification UDC, which is an international and widely used classification system. A number of the larger classification systems and subject heading lists have during the last decades been placed in the limelight of various gender studies and the systems treatment of women has been criticized. With this examination of the UDC, I dont merely wish to identify shortcomings and advantages with the UDCs way to treat men and women. The UDC is also used as an example of how the gender problem can be identified and interpretated in classification systems generally. My analysis is performed with a theoretical foundation in feminist science theories about knowledge and norms, together with a linguistic perspective on valuing and emotionally tinged language.
Konceptfordon-Design av front
Denna studie handlar om hur man arbetar med ordinlärning i ett främmande språk.Syftet med arbetet är att undersöka hur ordinlärningen går till när man börjar läsa ett nytt språk. Studiens huvudsakliga frågor är: vilka strategier använder lärarna sig av för att utveckla elevernas ordinlärning samt hur uppfattar lärarna elevernas ordinlärning. För att besvara dessa frågor har en kvalitativ undersökningsmetod med hermeneutisk ansats använts. De intervjuer som utförts kallas enligt Allan Bryman semistrukturerade och det är språklärare som undervisar i moderna språk som agerat informanter. Frågorna som användes i undersökningen har utformats enligt Allan Brymans råd om intervjufrågors utförande. Förutom intervjuer så har även litteraturstudier används för att kunna besvara arbetets frågeställningar.Resultatet av denna undersökning visar på att lärarnas sätt att arbeta med ordinlärning i huvudsak sker genom helt individuella arbetssätt.
Front, botten, sida : om lådkonstruktioner under åren 1700-1820
Denna rapport är en jämförande studie av byrålådors konstruktion under åren 1700-1820. Jag har med avstamp i faktiska objekt dokumenterat och förtydligat byrålådans konstruktion. I mitt sökande efter byråar med tidstypiska konstruktioner har jag besökt ett flertal museer och antikhandlare. Dokumentationen av de utvalda möblerna har haft stor betydelse för att klargö-ra konstruktionen och peka på eventuella brister som kan påverka hållbarheten.Det jag vill förmedla är att med kunskap om lådors konstruktion kan vi öka vår förståelse av den komplicerade sammansättning av delar som en låda är. Utifrån denna kunskap kan vi se-dan fatta bra och relevanta beslut om möbeln när det kommer till konservering.
AD/HD i förskolan
In this work, I have studied whether if one can detect AD / HD in preschool. I have read some literature and searched on the Internet. I have also tried to get to interview people who are familiar with this topic, which has not been easy. I have questioned 13 persons if they would participate in an interview, but most have refused because they do not have time. I succeeded anyhow to get three persons, two special educators and a nurse on the BVC.
Utveckling av tjänster för ett mobilt medium
The mobile revolution is here to stay, and today most people have (at least) one cell phone at home. Some even a PDA (Personal Digital Assistant)as a complement for the simpler tasks at the office, e.g sending e-mail, word processing, browsing the Internet etc. Many business have also given the employees the opportunity to do some of the business tasks inbetweeen customer visits with the help from a cell phone or PDA.Despite all this, the so called Internet connected mobile revolution is often mentioned as a big failure. Maybe because the people in general tended not to use the new technology as much as the companies predicted. This could be because they still haven't learned how it works, or just don't seem to have the need for services provided.After a couple of failures in the development process, almost every cell phone has support for mobile Internet today.
Kundnöjdhet trots minskad fysisk interaktion -
Problem:
Which factors affect customer satisfaction in a non-physical bank
relation?
Purpose:
The purpose with this thesis is to study what creates customer satisfaction in
a non-physical bank relation. We look at this by conducting a case study in
which we studied the opinion of customers who uses the e-bank
at FöreningsSparbanken.
Method:
We have used a qualitative data method through which we have received answers
from our respondents, these we have interpreted to form information, which we
have used in our analysis. In our empirical study we have used a case study in
which we have chosen to interview both customers and co-workers to get an
answer to our problem.