Failed system development projects are a common sight within the IT-industry. During the last ten years we have seen several more or less disastrous high profile projects being reported in the news. One aspect that might hold some of the responsibility for these failures is the fact that more organisations are knowledge intensive which makes their work processes difficult to capture in computer systems. How requirements engineering is handled becomes even more important in these cases, where processes are unpredictable and rely on individual judgement and knowledge. In this study we have examined the challenges of developing systems for knowledge intensive businesses through a method of qualitative case study of a university laboratory.

Commercial strategies are becoming more common in an increasing number of sports - Swedish golf is no exception. Previous research shows that new opportunities for non-profit organizations, to assign parts of their operations to a limited company, do not have any economic importance. The supplementary question arises why more golf clubs nonetheless choose to corporatize its activities? Is the purpose of commercial strategies generally linked to business- or sport-related success? This paper, containing two studies, aims to create an understanding of the underlying drivers of commercialization, and furthermore to quantitatively demonstrate how commercialization is reflected within Swedish golf in terms of strategy and marketing. Swedish golf clubs were categorized as more or less commercial, and examined based on business-related variables such as communications, brand awareness and price discrimination, as well as sports-related variables as success factors and success indicators.

This study aims to scrutinize the four major banks in Sweden on how their profit havedeveloped over a time span of 15 years, whether stricter regulations have had anyimpact on financial key ratios and if there is any correlation between the banksprofitability and their risk taking. The period covered is the years 2000-2014. Thefigures are annually and the four major banks are; Handelsbanken, Nordea,Skandiviska Enskilda Banken (SEB) and Swedbank.The findings are that financial key ratios that include net income are pro-cycle whereSwedbank has the biggest volatility over the period and that the three other banks areless, but clear pro-cycle. There are also indications that stricter rules have madeimpact on the volatility of the profitability even though the period covered is notenough to ensure this claim. Nordea has had the lowest and most stable capital ratiothroughout the period and the other three banks lowered their debt-to-equity ratiosignificantly after the financial crisis in 2008.

The purpose of this master?s thesis is to study the organisational culture of two public libraries managed differently. One of the libraries in my study is run by the local bookstore and the other is run by a staff co-operative. My aim is to elucidate characteristic features in the culture of these two public library organisations. The questions I posed are which types of organisation culture can be identified in the two given examples and what the factors are that may be of importance for these cultures.

Problemformulering: Vilka faktorer är viktiga för medelstora företag inom detaljhandeln för att utforma ett serviceinriktat butikskoncept som en strategi för långsiktig överlevnad?Syfte: Att analysera och utvärdera hur tre medelstora företag fattar strategiska beslut för att utforma butikskoncept och hur kunderna upplever butikskoncept.Metod: Denna studie har utgått från en kvantitativ ansats med kvalitativa inslag. En gapanalys kommer användas som analytiskt verktyg. Undersökningen innefattar kvalitativa intervjuer och kvantitativa enkätundersökningar.Teori: Butikskoncept, Affärsidé, Service value profit chain, Totalkommunikation, Intern marknadsföring, Konsumentbeteende och Involveringsteorin.Empiri: I denna studie består empirin av en sammanställning av totalt 6 intervjue roch 75 stycken enkäter.Resultat: Icke överensstämmelse av butikskoncept upptäcktes mellan ledning, anställda och kunder.Slutsats: Att inte underskatta makten som internet gett kunden. Involvera flerpersoner i framtagningen av butikskoncept för långsiktigt överlevnad och att lära känna dina kunder Att använda butiken som plattform för att nå kunderna men även att använda butiken som mer än bara ett skyltfönster för produkterna.Den upplevda kvaliteten hos kunden påverkas både av hur kundenuppfattar butikens utformning och dess personal.

The focus of this essay is on the mechanisms of inclusion and exclusion in different feminism rooms. Seven activists taking part in several forms of feminism projects, organisations, networks and demonstrations are interviewed and the essay analyzes whether the participants themselves feel included or excluded in feminism rooms. If they have motives to include or exclude different groups of people are something that is also looked into. Intersectionality and phenomenology are used as an analytical and methodological approach throughout this essay. The results have shown that the participants feel included and excluded due to different intersections of power.

Internet and social networks have become important features in today?s society. We spend numerous hours on browsing and communicating through these platforms. This development has also led to a shift of power from businesses to consumers. Today?s consumers have more control of if, when and what messages they are exposed to.

I livet sker det en socialisation gällande hur män respektive kvinnor ska vara och vilka egenskaper respektive kön bör ha. En organisations kultur samt struktur ser vi som något som påverkar människans fortsatta utveckling. Undersökningenhar därmed utgåttfrån socialisationens och organisationens påverkan på kvinnliga ledare. Teori menar att de typiska manliga egenskaperna är normen för ledarskap, vilket skapar svårigheter för kvinnor att nå chefspositioner. Utifrån detta har vi genomfört en undersökningpåfem kvinnliga ledare i mansdominerade organisationer, där vi har sett till deras ledaregenskaper samt deras möjligheter till att utnyttja dessa.

Today we are living in a knowledge-society where knowledge sharing is of utmost importance for companies in order to keep their competitiveness. Therefore, it is a much debated issue - in both the academic and the corporate world - in what way one should handle the knowledge which continuously is created within companies. The aim of this study is to describe how practitioners share tacit knowledge within a large knowledge company. By that we aim to get an answer to how the chosen theoretical models regarding tacit knowledge relate to the empirical world. In this study we will focus on tacit knowledge in contrast to explicit one.

Syftet med undersökningen har varit att ta reda på vad rektorsyrket innebär både vad det gäller arbetsuppgifter och arbetsbelastning såväl som de förväntningar som finns på en mellanchef. För att uppnå mitt syfte har jag utfört intervjuer med gymnasierektorer för att på så sätt kunna få en bild av uppdraget samt få en bild av hur de upplever arbetsbelastningen.Resultatet av min undersökning visar, liksom tidigare forskning inom detta område, att rektorsrollen är komplex och som mellanchef finns stora förväntningar från olika håll, både uppifrån och nedifrån. Stora kunskaper krävs inom en rad olika områden såsom pedagogik, ledarskap, budgetarbete samt organisations- och utvecklingsarbete etc. Rektors ansvarområde är stort och består av flera bitar; verksamhetsansvar, elevansvar och personalansvar är exempel på dessa.De rektorer som ingår i undersökningen tycker alla att rektorskapet ett intressant och roligt yrke med stort ansvar som kräver mod och stor flexibilitet. Av undersökningen framgår att respondenterna upplever arbetsbelastningen som för hög och att de inte hinner med det de själva har som mål, nämligen att vara pedagogiska ledare i en lärande organisation..

The purpose of this essay is to examine and compare the news covering of Swedens three biggest cities (the metropolitan areas) and their surrounding areas with the covering of the rest of the country (the provincial areas) in two daily national newspapers, Aftonbladet and Dagens Nyheter. The aim has been to answer the following questions:- What amount of the news coverage in Aftonbladet and Dagens Nyheter concern the metropolitan areas compared to the provincial areas, and how do these two newspapers differ in the news covering of these areas?- Is there a difference in the news articles size and content, depending on weather they concern the metropolitan or the provincial areas?- How has the balance between news concerning metropolitan and provincial areas changed over the recent 20 years?The theories used in this study are News values, the media commercialization and Popular Journalism, and The Agenda Setting Theory. The method that has been used is a Quantitative Content Analysis.Despite the essays hypothesis, that the news coverage in the two newspapers would be dominated by material from the metropolitan areas, the result showed that a majority of the examined articles concern the provincial areas. It also showed that Aftonbladet has a bigger percentage of provincial news than Dagens Nyheter.

The response to many on-going or emerging conflicts since the beginning of the 21st century has been different forms of multinational complex peace operations. Civil-military relations are a commonly studied field that traditionally has its focus on nations. This study intends, in the context of organisations, to test the correlation between a civil-military approach and outcome in complex peace operations. A hypothesis has been deduced from researcher Robert Egnell?s theory on complex peace operations, that states that: UN peace operations with an integrated civil-military approach are more successful in achieving their goals than peace operations with a divided approach.

Studiens syfte är att få kunskap om hur den inre organisatoriska kontexten kan påverka förstalinjechefers ledarskapsbeteende gentemot underställda och hur den inre kontexten kan påverka ledarskapseffektiviteten.Studien har genomförts med en kvalitativ forskningsansats där tre stycken avdelningschefer samt en HR-chef i en organisation har intervjuats.Studien fokuserar på hur kontexten påverkar, begränsar, förstärker eller styr en organisations avdelningschefer till att använda en viss form av ledarstil eller beteende. De ledarstilar vi har utgått från är ett uppgiftsorienterat- samt relationsorienterat ledarskap. I studien har vi funnit att den inre kontextens variabler påverkar både ett uppgiftsorienterat- och ett relationsorienterat ledarskapsbeteende hos avdelningschefer. Vi har kunnat urskilja hur variabler i den inre organisatoriska kontexten påverkar avdelningschefers ledarskapsbeteende är individuellt. I studien har vi använt engagemang samt sjukskrivningsstatistik hos de underställda som mått på ledarskapseffektivitet.

This thesis deals with the issues of participation and influence in the multicultural society. The aim with the study is twofold, first to identify determinants improving participation and influence in this context, and second to see if the ecouragement of a strong civil society in ethnic segregated areas is a possible way forward to a multicultural democracy. This is conducted through a case study of brobyggarna in Malmo, Sweden, and how they as an integration policy is working with these questions. Six qualitative interviews have been conducted with seven persons workning as brobyggare or in close connection with them. Toghether with readings of earlier research this material is analysed through an eclectic model with theories put together in five analythic dimensions, Multicultural democracy, Social milieu, Unequal possibillities to participate and influence and Local powerstructures.

Based on last years events that have taken place, events on the school Lundbergs and the police values of work, has the meaning of having a set of values been questioned. This study aimed to investigate and answer the fundamental values based on the common value basis for the government employees within an organization and how it perceived by employees. The new institutional theory was the framework for this qualitative study conducted with semi-structured interviews. Respondents were employees within the organization. Ethnographic qualitative methodology was the basis for our methodology and we used a thematic model of theme interpretation, communication and knowledge in our analysis.