ABSTRACTTitle: Challenges in the implementation of internal marketing in the real estate brokerage businessLevel: Bachelor, Business AdministrationAuthor: Markus BylundAnna IsakssonSupervisor: Agneta SundströmDate: 2013, MayIntroduction: For businesses to succeed and to get satisfied customers, they need to meet their expectations. The companies make promises to customers through external marketing, internal marketing needs to ensure that personnel have the tools required to deliver what is promised. Competition is increasing and hence the customer requirements have to be met. Through the implementation of internal marketing, companies can strengthen staff skills and motivation to perform a more committed and effective work, both internal and during customer contacts.Aim: The aim of this paper is to understand the implementation and the importance of internal marketing in service companies. Through our in-depth knowledge of the subject, from a theoretical and practical perspective, we will hopefully be able to convey the challenges businesses face when implementing internal marketing.Method: This paper is to achieve a greater understanding of the studied subject.

HSB Göteborg owns and manages the property Masthugget 11:13 also called the Corvette in Gothenburg. The Corvette contains mostly office space but also shops, homes and garages. HSB Göteborg utilizes approximately 5000 square meters to its headquarters but in December 2014 they will move operations to Johanneberg Science Park. The risk of an increased proportion of vacancies in combination with relatively low rents and other tenant terminations allows HSB to ask for a future plan for how the real estate should be developed in order to remain profitable.Through studies of the area, urban office prospects, property current status and legal and economic conditions have different potential types of businesses been evaluated. City Planning Office program proposal forms the basis for the analysis of future plans for the area.

Denna rapport handlar om att använda en trådlös kommunikationsteknik som kallas NFC (Near Field Communication) vid kommunikation mellan en Android mobiltelefon och en NFC-läsare som kallas ACR122U. Syftet med detta projekt är att:Välja en Androidtelefon som har stöd för NFC.Skapa en applikation som skall köras på Androidtelefonen och som skall skicka ett lösenord via NFC.Skapa ett program som skall köras på en dator med operativsystemet Windows 7 och som skall hantera ACR122U.Förklara den insamlade kunskapen i detta dokument så andra lättare skall kunna arbeta med NFC.Följande frågor kommer att besvaras i denna rapport:Vilken Androidtelefon bör användas vid utveckling av en applikation som kan kommunicera via NFC?Vad krävs vid utveckling av en applikation som kan kommunicera via NFC?Aktionsforskning är den forskningsmetod som användes vid sökandet efter svar på frågorna ovan. Detta innebär att forskningen görs genom att läsa om ämnet, genomföra en eller flera lösningar för att hitta en fungerande lösning och sedan dokumentera resultaten. Implementeringen av programvaran på mobiltelefonen genomfördes med mycket hjälp från Android Developers hemsida.

This paper presents empirical evidence on the determinants of interest rate swap spreads in Sweden during the period 1999-2003. The results suggest that the spread between STIBOR and the general collateral repo rate is positively related to shorter maturity swap spreads. The risk premium associated with commercial bonds is positively related to swap spreads of all maturities. A negative relationship is observed between the term structure of interest rates and swap spreads. The short-term interest rate is positively related to spreads with shorter maturities.

Studien undersöker spelares sociala upplevelse inom online dataspelet World of Warcraft (Blizard entertainment 2004). Detta görs genom att studera de designförändringar som sker med verktyget "Guild" från 2004 fram tills Juni 2013.Verktyget "Guild" är avsett för att ge spelare ett sätt  att skapa grupper, så kallade "guilder" som kan närmast efterlikna föreningar inom verkliga livet. Studien har haft som syfte att försöka förstå den sociala interaktionen som kan äga rum i olika "Guilder". Det är sedan planerat att använda sig av Simmels teori om interaktion och artikeln "The Metropolis and Mental Life? (1903) för att förstå spelarens upplevelse.

On November 1st 2010 the obligatory audit was removed in Sweden for small companies. What factors influence such companies to have their financial reports audited, and what factors exert the strongest influence. Purpose: The authors would like to investigate factors that affect companies with voluntary audits in Skåne län to continue with the audit. The authors also wish to examine the factors that have the strongest impact on the choice to adopt auditing. Method: A quantitative study has been conducted in which aquestionnaire was sent to companies in Skåne Län Conclusion: The factors that affect smaller companies to continue with audit are as follows: Accounting quality, cost, creditors (loans), suppliers / customers, the tax office and distort competition.

Syftet med denna studie är att undersöka användningen av det alternativa kommunikationsverktyget PECS (Picture Exchange Communication System), som är vanligt förekommande hos personer inom autismspektrumtillstånd (ASD). Hos människor inom ASD är det vanligt med kommunikationssvårigheter samt utpräglade beteendeproblem. Genom intervjuer med skola, habilitering och boende har PECS studerats utifrån olika aspekter. Hur går inlärningen till? Hur används verktyget i det dagliga livet? Vilka för- och nackdelar upplevs vid arbete med PECS? Resultatet visar att PECS är ett kommunikationsverktyg med hög evidens men att det finns delade åsikter kring vissa delar.

With the huge amount of computers connected to the Internet the IP-addresses are starting to run out. The Internet Engineering Task Force, IETF, have decided that it is about time to exchange the old 32 bits Internet protocol, Ipv4, to a more modern 128 bits protocol called Ipv6. This thesis explores the possibility to install Ipv6 in different operating systems. By testing various operating systems and by set up criteria compare them to each other we give the reader a picture of how the installation is done. We also show which operating systems to prefer if you want to use IPv6.

During the three first centuries A.D the cult to roman emperor was practiced over the absolute majority of the known world. It was based on the idea of the deified ruler, where religion was used as a way of legitimizing a social position of an absolute few. It arrived from below but was promoted and spread from above as a way of governmental control. During the same period of time did a new aristocratic social group emerge in remote Scandinavia that eagerly sought new ways to identify themselves and their newly found social standing. With a base consisting of an economic surplus they wanted to create an acceptance for their new way of life and thus in doing so change the very foundation and core beliefs of their own society.The central theme of this study is the cultural exchange that took place between these two cultural spheres and mainly of the effect that the cult to the roman emperor had on the emergence and identification process of the Scandinavian aristocracy..

The interest for wind power has increased in Sweden. Northern Sweden is especially interesting due to that a new wind resource map shows that there are areas in northern Sweden that have more potential for wind power than what have been known before. Therefore E.ON Vind is interested in finding out if, and where, there are suitable places for establishment of wind power in northern Sweden. The purpose of this master thesis is therefore to perform an inventory of northern Sweden for suitable places for wind power. The master thesis is performed at E.ON Vinds office at Vasagatan in Stockholm.

When Vladimir Putin in the year 2000 came to power in Russia many believed that the Russian civil society were weak and had very little influence and with Putin people say that the situation have deteriorated. The purpose of this paper is to establish what kind of relationship exists between the Russian state and the civil society and to analyze this from a top-down perspective. We are looking at Russia during Putins first term in office from the year 2000 until 2004. In order to establish the relationship we have used John S. Dryzeks theory of inclusive and exclusive state and whether it?s active or passive in this process.

This thesis aims to describe how a fashion designer should balance art and commerce in order to succeed in the fashion industry. We aim to define the Swedish term KRÄDD, and sort out how a designer or CEO in the fashion business should relate to the term, as well as the balance between cultural and economic capital. We present theories of the origins and fluctuations of fashion, as well as social studies on cultural capital, and brand building. The study is made in a qualitative manner where the empirics consist of interviews with 13 respondents that have different positions in, and experience from the fashion industry, including designers, journalists, buyers, a CEO and a PR-professional. In our conclusion, we emphasize the need for a balance between cultural and economic capital in order to succeed as a fashion designer.

The aim of this study is to investigate how new knowledge, discovered and translated by the archaeologist, is transferred to the public by examining the question posed to the archaeologist by ?la?nsstyrelsen,? the county administration office.Since there can be no mediation of knowledge without an understanding of its perception, I pay a visit to the cognitive sciences in order to answer what knowledge is and how it functions in regards to contract archaeological results.I argue that the current structure of mediation, in regards to archaeological knowledge, is in need of the same quality control that is demanded by the contractors in regards to standard archaeological procedures. When presenting archaeology to the public, consideration needs to be paid to the different targets groups of society. The importance of national directions rather than regional translations for mediation of archaeology is stressed by the author. This needs to be carried out through a change of the questions posed to the contracted archaeologists by the county administration in their ?fo?rfra?gningsunderlag,? the order specification for archaeological investigations. .

In today?s fashion market there are a great number of actors that offer a huge selection ofproducts. The fashion world today covers the whole world and a result of this, the competitionamong fashion companies are enormous, leading to a tough climate for companies in today?sfashion industry. There is an overproduction of goods on the market and companies mustcompete for customers because of today's homogeneous goods and prices.

This report discusses developing a software log tool for analysis of industrial processes. The target was to develop software that can help electro Engineers for monitor and fault finding in industrial processes. The tool is called PLS (Process log server), and is developed in Visual Studio.NET Framework 2005. PLS works as a client with Beijer Electronics OPC Server. The program is able to read data from PLC (Programmable Logic Controller), trough the OPC Server.