This study focuses on the internal marketing and how it affects the complaints by companies? communication control. Our purpose with this subject is to increase the understanding of which components affects the relation between internal marketing, communication control and complaints. We have chosen the subject, internal marketing because it caught our interest in an earlier course. On the basis of the literature of costumer complaint there have not been so much research about it and that is why we have chosen this perspective on internal marketing.This study is based on a qualitative approach.

The construction industry can contribute to a healthier sustainable community. A development that is going on right now is by using more prefabricated volume- and plan elements on the construction sites. Building with this method not only provides a benefit to the environment, but also reduces production rates by taking up to 80 percent less time to build. By building in this way it will be easier to recycle and keep all the material that otherwise would go to waste. Also by building inside a protected environment, the material retains its good quality.This report will take forward proposals on further development of prefabricated volume element of wood, by first presenting this construction methods advantages and disadvantages..

The purpose of this study is to give a picture of the current status for the recruitment to forest machine operator educations in Sweden, how many the educators are and the outcome of this activity. The three at present different types of education are upper secondary school, polytechnic school and vocational school. The method used for the survey is telephone interviews, pre-broadcast issues were discussed and the responses were recorded. The results are then compiled and presented in linear form. The conclusions one can draw is that education is desirable and important. To get young people interested in forest machine operator education it is very important that the forest industry continues to develop attractive employment..

Invandrade kvinnor i Handels. Föreställningar om arbetskraftsinvandrade kvinnor i Handelsnytt 1961-1976. (Immigrant women in Handels. Conceptions of labour immigrated women in Handelsnytt 1961-1976).The primary purpose of this thesis is to analyze the written conceptions of labour immigrated women in Handelsnytt, a Swedish Trade Union magazine. The analyses of the conceptions are based on theoretical categories of class, gender and ethnicity.

In order to facilitate design and maintenance of such a large and complex site as a nuclear power plant, all system functions must be described in a stringent way. In the past, these descriptions consisted of text documents and logical diagrams, but today there are an increasing number of object-oriented programs available on the market which might be used for this purpose. This Master Thesis has made a closer study of one of these programs named Rational Rose. The principal of the program is to facilitate software design and development, not to create models of plants. However, using the program the same way as developing software, specifying actors then gradually extend the model with use cases, use cases diagrams etc, the same methods can be used when modelling plants.

Over 90% of forestry work is carried out today by contractors, thereforeclear agreements between the client and the contractor it is of utmostimportance. Contract Packages for work within the forest sector (APSE) is acollection contract templates that the industry jointly developed for thispurpose. The purpose of this thesis is to examine how forest contractors doto keep themselves updated of the current laws and government regulations,which channels are available to accomplish this and what possible obstaclesmay occur. 20 interviews were conducted with contractors engaged inlogging. The results show, among other things, the availability of and whichchannels most contractors use out of which aggravating circumstances existand how strong they are perceived and what is expected of the client in thisregard..

Over 90% of forestry work is carried out today by contractors, thereforeclear agreements between the client and the contractor it is of utmostimportance. Contract Packages for work within the forest sector (APSE) is acollection contract templates that the industry jointly developed for thispurpose. The purpose of this thesis is to examine how forest contractors doto keep themselves updated of the current laws and government regulations,which channels are available to accomplish this and what possible obstaclesmay occur. 20 interviews were conducted with contractors engaged inlogging. The results show, among other things, the availability of and whichchannels most contractors use out of which aggravating circumstances existand how strong they are perceived and what is expected of the client in thisregard..

The most dominating type of company in Sweden is the small-sized business and it usually lacks its own marketing department. The purpose of this paper was to analyze several small Swedish businesses which are specialized in different sectors of the Mechanic/Technology industry but they are similar in terms of having niched products and they are leading companies in the world. The objective was to do research about how small businesses work with marketing despite its lack of resources and capital.This survey has shown that customer contacts, customer relationships and especially for those investigated companies, it was very important to focus on globalization and product development in order to build a Point of Difference..

The exclusion of visually impaired from the information flow presented to us through signs was what led me into this project. With a growing amount of information being presented to us on signs and digital information surface the need of communicating this information in a way that could be read by visually impaired is evident. Looking into different ways of communication, my goal was to create something that filled the need of the visually impaired without branding them as disabled. Having a close relative with bad eyesight is became evident on how much it limited her in her everyday life, not being able to navigate herself without the support of her husband. Through interviews with her and others with varying diagnoses I reached an insight in their situation. To my surprise they still favored a visual form of communication before an auditory or tactile form, because it?s easy to survey and quick to interpret.

In the recent years auditing scandals all around the world, deficient internal control has attracted a lot of attention. This has contributed to further requirements on insight and internal control. Those scandals have seriously damaged the auditor?s profession and contributed to a reduced trust among the public. Therefore an extensive work to recover and stringed the trust was started all around the world.

The great debate topic in media and among real estate agents in spring 2011 wasspecially reduced prices. Specially reduced prices means that a property is advertised at a considerably lower price than the evaluated current market value of the property. This is to attract more bidders in a potential bidding. It is in this case not completely established by law what is meant by considerably lower price, why this concept is difficult to interpret. Real estate agents got lot of criticism due to the output prices which were too low compared to the final prices.

Background: As Porter?s diamond (1990) suggested, the business environment highly influences firms? strategies. Today, most of the companies have to decide their strategy depending from a worldwide business environment. Yet, strategy researches and the growing importance of marketing for business success also show that customer dimension must be taken into consideration. On some markets and in certain industries, the offer is much higher than the demand and then, companies need to attract customers.

The Mission at ÅF Industry in Norrkoping was about optimizing bulk data handling while importing process tag types from their construction database into the Process Controlled System of type Siemens PCS7.I found three different methods to solve the task. Two of them were using different software from Siemens under the premise that the report from the database was corrected as needed. The third variant was manually creating the circuits. All methods worked out fine but there were times when one was better than another.To solve this task I had access to all software presented in chapter 2 ?Programvara? (=Software).

Syftet med denna studie var att undersöka uppfattningarna hos karaktärsämneslärarna på gymnasiet med inriktning mot El-programmet, elektronik/datorteknik vad gäller de arbetsuppgifter som de utför inom karaktärsämnet, hur förberedda de menar sig vara för dessa uppgifter, samt i vad mån de anser sig behöva utveckla sin kompetens. Vidare var syftet att ta reda på vilken kompetensutveckling som erbjuds för dessa arbetsuppgifter. Studien bygger, utifrån frågeställningen i syftet, på en kvalitativ undersökning med hjälp av intervjuer. Intervjuerna genomfördes med sex karaktärsämneslärare inom avsedda program fördelat på fyra gymnasieskolor i fyra olika orter.Resultatet visar att samtliga intervjuade känner sig kompetenta i sitt verksamma karaktärsområde i och med att de har både relevant utbildning och arbetslivserfarenhet. Men de flesta utför helst inte frivilligt det administrativa arbetet utan de vill ägna sin tid åt den tekniska delen som intresserar dem mest.

The idea for this project was initiated together with one of the leaders in the forest, paper and packaging industry. To get through an A/R CDM process the company is exposed to the risk of failing the process or that the overall costs will exceed the benefits of the project. This would delete the incentives to invest in GHG removals compared to purchasing emission allowances on the carbon market. The questions that have been raised and needs clarification in the thesis are the following:? From a company perspective, what are the incentives for implementing Forest Clean Development Mechanism (CDM) projects?? What is a likely financial outcome of a reforestation CDM project on degraded land in the Guangxi province of the Peoples Republic of China?? When does an investment like this break even with the cost of buying market based carbon emission allowances? The objective of this master thesis is to carry out a research about the incentives for forest, paper and packaging companies to invest in reforestation through the clean development mechanism.