This thesis presents a new way of providing library users with reference services, namely chat (text based digital reference service in real time). Our research questions focus on the role of reference service, a comparison of chat reference to other reference forms, and the interest for real-time, digital reference. Our literature review covered the areas of digital reference and reference theory, the results of which showed that an ongoing debate hardly exists among Swedish librarians on the topic of reference work. We interviewed librarians from the three different Swedish chat reference projects existing at the time of our study. Most interviewees were very positive about chat reference.

This master thesis is a result of the work carried out for Research Electronics at Siljansnäs. The company develops customized electronical systems. Because of the rapidly increasing interest in colour displays there has been a desire within the company to represent information from sensors and electrical systems in a more advanced way.Due to the mentioned reason above we were given the assignment to solve how a colour display using the STN technique works. The technique is used by small displays, the size of QVGA. Our ambition of this diploma work is to develop a fully functionally test prototype to evaluate the LCD (Liquid Crystal Display) and the LCD controller.

Nuclear power production carries potential risks both for the environment and for the work force. Different safety measures are employed and they stem from local rules as well as from regulatory authorities. This work describes the development of a safety promoting tool at Forsmark Power Plant, one of Sweden?s three Nuclear power plants. We describe the development of a computer based system for Pre-Job Briefing and Post-Job Debriefing.

This essay is a study and analysis of the funnel beaker pottery at Gullarve 1:13 in Väte parish. The purpose of the study is to analyse the chronology of the settlement by determine the distribution, stratigraphic context and the ornamentation of the pottery. Another purpose is to discuss the geographical location of the settlement in the landscape.In this essay a short review of the pottery and the funnel beaker culture as well as a description of the pottery from the archaeological excavation from 1984 at Gullarve 1:13 is presented. Since the Documentation of the archaeological excavation from 1984 is missing or is very inadequate, no spatial analysis can be carried out. The distribution of the pottery can?t contribute to the result of the essay, though if possible it probably would have provided some interesting results.

The purpose of this thesis is to discuss how a Swedish public library approaches their costumers. I will show how a library interacts with their costumers compared to a business, which has a different economic work frame, a building materials supplier. My aim is to pinpoint differences and explore new methods for the library in order to improve their service.The theoretical frame of the thesis is based on Richard Norman's notion the Moment of truth. The moment of truth is the moment when a business has to convince their customer that they offer both the product, proficiency and service that the customer needs. Service encounters at two organizations have been observed and their differences and similarities compared.

The aim of this Master's thesis is to investigate why and how projects with children participating in selecting media at children s sections are made and how the projects effect the collections and the usage of these collections. We have studied literature dealing with how the selection at children s sections traditionally are made, how children participate in society and the question of quality. We have also made a survey to find out whether it is common to do projects like this in Sweden. In addition to this we have studied the discussion of patrons participating in library activities, having found mostly Danish material. Our study deals with five Danish projects, the reports of which we have read, and five Swedish projects, whose responsible librarians and assistants we have interviewed.

In this study my aim has been to discover what connections can be made between the way of creating a library building and the general values concerning the library activities and the library users. What kind of ideology could possibly be reflected in a library room? My study includes two different parts. First of all there is a theoretical section based upon literature relevant for the subject. Here I try to focus on the libraryÕs role in society as a public room.

SAMMANFATTNINGSyfte: Syftet var att beskriva sjuksköterskors och undersköterskors dokumentation och uppfattning om dokumentation av vätskebalans vid postoperativ vård på en ortopedisk vårdavdelning före och efter ett undervisningstillfälle.Metod: Studien som genomfördes var en kvantitativ interventionsstudie med en enkätundersökning och journalgranskning. Interventionen bestod av undervisning i ämnet vätskebalans. Enkätundersökningen genomfördes före och efter utbildningen med 11 respektive 8 deltagare. Före och efter utbildningen granskades 60 patientjournaler (n=120).Resultat: Enkätundersökningen visade att sjusköterskorna och undersköterskorna ansåg att arbetet med vätskebalans var viktigt för patienten, men en förändring i avdelningens rutiner var önskvärd. Ingen förändring i uppfattningen om arbetet med vätskebalans kunde ses hos sjuksköterskorna och undersköterskorna efter utbildningen.

The field rehabilitation in veterinary medicine has expanded over the past ten years. Animalswith disorders in the musculoskeletal system are often treated. The methods used lacksufficient scientific Documentation; however claim to affect the animal's function in a positiveway. In order to investigate the efficacy of different rehabilitation modalities, it is important touse validated evaluation tolls. Therefore, a literature study on pain, pain-scales and functionaltest was performed together a pilot study on a functional test.The aim of the present pilot-study was to investigate a functional test, "Bioarth functionalevaluation scale", used in veterinary medicine.

Syftet med studien var att granska hur smärta och smärtbehandling hos barn under 12 år med lårbensbrott dokumenterades enligt Socialstyrelsens föreskrifter i omvårdnadsjournalen på akutmottagningen på Mora lasarett. En retrospektiv journalstudie genomfördes på journaler tillhörande de barn med lårbensbrott som vårdats på akutmottagningen under en femårsperiod. Studien omfattade totalt 38 journaler. För att granska dokumentationens kvantitet och kvalitet användes en modifierad granskningsmall och granskningsnyckel CAT-CH-ING. Utifrån dessa kunde dokumentationen poängsättas och frekvensen av dokumentationen rörande smärta och smärtbehandling beräknas.

The aim of this Master's thesis is to examine what effect two different models of acquisition have on user satisfaction with information resources at academic libraries. The two models examined are the traditional model where a subject specialist librarian makes the selection, and the user-governed model where the larger part of the selection is based on user requests. The scope is the libraries of Roskilde University, which employs the traditional acquisition model and Malmö University, which employs the user-governed. Both libraries have a user-oriented approach to acquisition. The study encompasses a close examination of the acquisition policy through document analysis and interviews with the librarians in charge of acquisitions at each university, as well as a user-satisfaction survey among the professors and senior teachers on two faculties at each university respectively.

The information society creates new demands on the knowledge making individual; besides being literate one has to be information literate. And in the educational society there is an ongoing change from teaching to learning, the focal point being the active student and life long learning. The aim of this dissertation is to within a context of learning and teaching elucidate the relation between user education and subject education by examining what significance the academic libraries user education has for the development of information literacy within students. Some epistemological theories connected with learning is presented as well as aspects of the information search process and of information literacy. Universities and their libraries view of information literacy and the goal of their user education is being focused on in an empirical study.

This study investigates the individual usage of the Dublin Core metadata format in three Swedish Subject Based Information Gateways, SAFARI, Svenska miljönätet and Svesök. The authors also present the reader with an overview of the metadata concept and explains in particular the Dublin Core Element Set. The approach to the study is investigation of Dublin Core application from the viewpoint of three major issues, user friendliness, interoperability and quality control. The study includes an in-depth comparison of the three different metadata templates, as well as interviews with people in charge of the metadata production at the respective SBIGs and users of the respective SBIGs« templates. The study shows that the three SBIGs are more similar than they are different.

This report describes a final thesis done during the spring of 2008 as part of the bachelor degree in computer engineering degree at the School of Engineering in Jönköping.The client is working in the consulting business and is involved in, amongst others, work regarding information security. Within this field they perform so called Threat, Risk and Vulnerability assessments. Today these assessments are done by a predefined method, but many details are controlled by the person documenting the project. A wish was made that the implementation was standardized, it should also ease the task of estimating the need for time and money. The solution for this seems to be a software tool.

"Outstanding" or "They ought to know more about computers" : A study on computer support at university libraries.The main purpose of this study is to investigate the support computer users are given at university libraries. Further, the aim is to find out if the users thought they received the support that they needed. The study is carried out at two different university libraries. The data is obtained through interviews with the librarians, observations of the daily work at the information counters and questionnaires handled out to the users.The study indicates that variables such as knowledge, time and equipment play a central role in making the computer support successive. To a great extent the computer support is synonymous with information search, but it also deals with word processing and technical support connected with computer errors.