It has been demonstrated in this study how people working in frontline jobs in service organizations are exercising ?micro power?. The use of ?micro power? is defined as ?to in ones professional role, without objectively defensible reasons, impose sanctions on a customer?. The interviewees are explaining their use of ?micro power? with mood, working conditions, and customers? behavior.

Abstrakt I detta arbete undersöks hur konceptet lek går att applicera på digitala spel och hur man presenterar ett fiktivt universum och de regler som definierar det universumet. Syftet med denna undersökning är att öka kvaliteten på digitala spel för spelare genom att öka förståelsen för hur sådana regler introduceras. Frågeställningen som ämnas att besvaras är ?hur kan man introducera realistiska, semi-realistiska och fiktiva regler i ett spel??. Undersökningen baseras delvis på analyser kring varför vissa introduktioner av regler ofta accepteras och andra inte, dels på utvärdering av en gestaltning och dels på tidigare forskning.

The data acquisition system COMET developed by Saab AB contains a unit for signal conditioning and A/D conversion, called KSM. The varieties in signal conditioning constitutes of a number of specific PBAs and maintenance as well as reconfiguration of these are complicated not to mention costly. This thesis has aimed to investigating whether the signal conditioning circuits can be replaced by a general purpose, programmable solution. If so, how can this be done? The development has been carried out by evaluating ideas through the use of a laboratory environment and has resulted in an analog design for laboratory purpose.

The current state of our web is one where users can create and distribute information freely and without constraining limitations of knowledge. It?s as easy as making a Facebook status update or sending out a Tweet to make contributions to the web and we?re all doing it. Web-Giants like Facebook and Google deinate the web because they have such massive user amounts and therfore they control the information their users see. This is a problem because we?re hidden from the entire information amount that is the web in the 21st century.

Denna rapport beskriver processen av skapandet av en webbaserad säljpresentation av en av företaget PROSK8?s planerade produkter. Målet med presentationen är att skapa nyfikenhet och förtroende genom visuell design och ska fungera som ett verktyg och stöd för företagets presentatörer vid möten med investerare. Centralt för denna process är upplevelsedesign, varför utgångspunkten för arbetsflödet bygger på Jesse James Garretts modell av ?The elements of user experience?.

Swedish: Det här kandidatarbetet undersöker om karaktärer med icke-normativ sexualitet finns representerade i digitala spel och hur dessa framställs. Arbetet har även fokus på de reaktioner samhället har visat i samband med att spel som behandlar ämnet icke-normativ sexualitet kommit ut på marknaden. Syftet är att uppmärksamma och ge insikt om icke-normativ sexualitet som ämne och hur diskussionen av detta kan leda till en utveckling inom spelmediet. Informationen som användes för att undersöka ämnet och dess reaktioner finns sammanställt under ett forskningsmomentet, vilket sedan utvecklas till flera noveller. Dessa noveller har sedan användes i en undersökning som genomfördes av 11 stycken deltagare.

This essay will analyse how Asperger?s syndrome and autism spectrum disorder is made in two municipal high schools. I have interviewed school personnel and analysed the schools? policy documents and diagnostic manuals. In this essay AS and ASD are being deconstructed as political and ideological object and I analyse techniques in school, that makes these objects to subjects.The school?s mission is to foster and educate pupils to become desirable citizens and at the same time its aim is to provide an equivalent school.

It is statutory that teachers shall document their student's development of knowledge in different subjects. The teachers employed by Sundbybergs municipality have been commissioned to do the documentation in the web-based electronic system Projekt- och Omdömesdatabasen, P.O.D.B. The purpose of this study was to investigate witch effect the IT-solution P.O.D.B has brought for the teachers in their task of student documentation. By conducting interviews and questionnaire studies I have been looking for answers to if the target achievements have increased by using the IT-solution, and if the teachers are aware of what they may or may not write about their students in the system. The conclusions I have been able to draw through my studies are that the teachers have accepted the commission to use P.O.D.B.

Syftet med denna studie var att undersöka attityderna gentemot PIM hos ett fåtal praktiserande gymnasiepedagoger. Jag ville även undersöka om PIM upplevs i samma positiva riktning som Skolverket anger i sin lägesrapport från 2009. Syftet är också att med fokus på gymnasielärare utreda hur innehållet i PIM-satsningen upplevs, huruvida ambitionen med satsningen införlivas efter deltagande och om dessa pedagogers undervisning och didaktik påverkas av att genomföra PIM. Uppsatsens huvudsakliga frågeställning är: Upplever gymnasiepedagoger i Malmö att deras medverkan i PIM bidrar till högre undervisningskvalitet? För att samla in information till studien genomförde jag kvalitativa djupintervjuer med sex gymnasielärare. Den genomförda studien är väsentligt mindre vad gäller informanternas omfattning i jämförelse med skolverkets lägesrapport.

In order to reduce the number of casualties and injured from accidents the rescue service must become more efficient and flexible. It is noted that far more people is injured and killed in traffic accidents than from fires. During the daytime the number of accidents in about three times higher than during the night, even so today the number of fire fighters on duty is the same day and night.Two computer models for simulation of different locations of the rescue services are used to determine the best options for placement of the rescue services. A cost-benefit analysis is also used to determine if today's fire stations are efficient for the society from an economical point of view.The results of the different models are that the fire station in Lund is misplaced. The number of ladders in Malmö can be reduced.

The report descripbs how a diplexer for a hybrid analog/digital filterbank has been constructed and tested. A diplexer divides the frequency band into two different bands that do not who doesn't overlapp each other. The sampling rate for the two ADC:s is 80 Msps, and therefore it is advantage to have zero at 80 MHz. The reason for this is that a proposed class of hybrid filterbanks with very good quality requires a zero at or close the sampling frequency to work well. The diplexer was made in three versions.

We derive the equation linking the Weyl tensor with its Lanczos potential, called the Weyl-Lanczos equation, in 1+3 covariant formalism for perfect fluid Bianchi type I spacetime and find an explicit expression for a Lanczos potential of the Weyl tensor in these spacetimes. To achieve this, we first need to derive the covariant decomposition of the Lanczos potential in this formalism. We also study an example by Novello and Velloso and derive their Lanczos potential in shear-free, irrotational perfect fluid spacetimes from a particular ansatz in 1+3 covariant formalism. The existence of the Lanczos potential is in some ways analogous to the vector potential in electromagnetic theory. Therefore, we also derive the electromagnetic potential equation in 1+3 covariant formalism for a general spacetime.

There are several methods and models within the areas of software engineering on how to proceed during a software development process. For each of these methods and models there are benefits and drawbacks, depending on how you choose to look at them. A difference of principle between the different models is that they either advocate iterative development or not. In parts of software engineering one makes use of different methods depending on which is most fitting in a specific situation. There are several methods on how to recieve more qualitative data from the end-users during the requirement collection, but the reappearing pattern is still user centric participation, which means that the user participates more actively in part of or the entire development process.

Syftet med examensarbetet är att undersöka om användningen av digital teknik i undervisningen har en positiv effekt på elevers motivation, vilka för- och nackdelar undervisningen med IKT kan ha med hänsyn till inlärningens effektivitet och om pedagogens roll i klassrummet förändras när digitala medier används. Jag har upprättat en kunskapsöversikt med relevant litteratur för att belysa undersökningens frågeställningar. Undersökningen av litteraturen har visat att digital teknik kan ha en positiv inverkan på elevernas motivation, men att det ofta är den yttre motivationen som gynnas, och inte den inre som ger en större inlärningseffekt. Arbetet med IKT i undervisningen har många fördelar, bl.a. är möjligheten att arbeta med olika sinnen stor och att det gynnar olika inlärningstyper.

The background to this thesis is the impact of information technology on libraries and librarywork. If information technology causes changes in the tasks and work of libraries, thenlibrary organisations should also change. It is important to engage and inform the staff if suchchanges are to succeed. This thesis investigates the notions about library tasks and librarywork among eight "middle-managers" at Linkopings universitetsbibliotek.The investigation is based on interviews and then analysed with Soft Systems Methodology(SSM). By identifying the "Weltanschauung" of the staff, the thesis tries to create logicallydesirable and culturally feasible models of systems relevant to the situation at Linkopingsuniversitetsbibliotek.