Our purpose with this paper has been to analyse and discuss how motivation of the personnel affects the service quality in service companies. This has been done through two studies; a literature study with existing theories and an empirical study on the divisions of Lyckohjul and Shopping at Liseberg. In the introduction of this paper we put the question of research; why is there a need for work of motivation in service companies. When collecting information we used literature briefing, a questionnaire study and depth interviews. The literature briefing focused on the well-tried and most dominating theories on the subject motivation.

Purpose: To explore the purchasing function, mainly the supplier selection activities, in the fast fashion apparel industry. The purpose is 1) to explore the criteria associated with supplier selection for fashion products, and 2) to analyze the purchasing activities in order to find characteristics and trends which are considered to be strategic for the buying company. Method: The empirics consist of qualitative interviews with employees with responsibility for the companies' purchasing activities, as well as information gathered from articles, annual reports, and company websites. Result: The study indicates that qualitative criterias have increased in importance, and have become an important part of supplier selection for fashion goods. A number of characteristics where identified as important for purchasing fashion goods, which can affect choice of supplier; examples are increased collaboration, increased re-buys and increased use of logistics services.

The specified purpose was, based on gender, age and type of employment, study the employees motivation to participate in health projects and their reason to maintain exercise habits after the termination of the health projects. Exercise frequency was studied in relation to the other background variables. A revised version of the questionnaire Motivation for Maintenance of Exercise Habits (Josefsson, 2005) was distributed at Albany International, Halmstad. The most frequent cause to exercise was ?enhance my condition?.

Human trafficking is one of the biggest social problems in Nepal with over 12.000 Nepali women and children being trafficked over the border to India every year. Despite the scale and the severe consequences of trafficking in the Nepalese society, very little is known about efforts to rehabilitate survivors of human trafficking. The purpose of this study was to illustrate the rehabilitation methods and interventions in Nepal. It is based on the results from five interviews with three different nongovernmental organizations in Nepal. The result from this study shows that counseling is the main intervention for rehabilitation of the mental health of victims of trafficking.

Intelligent IT-based solutions, often called Smart Grids, are considered to be the future balancers of renewable energy sources. One area within the Smart Grid concept is called demand response, which is focused on making customers more consumption flexible by making them more active in their consumption. In this thesis the aim is to analyze a business model by investigating the income potential for a demand response solution as well as its market potential. This has been done through literature studies, interviews and development of a computational model.The use of 5000 households with flexible consumption can provide a cost reduction of 17.2% or 2.4 million SEK for a balance responsible party during an average year. If the solution is used to make strategic bids on the regulation markets the study indicates that the largest potential for revenues lies within this strategy.

Ensamstående mödrar beskrivs ofta som en utsatt och marginaliserad grupp i samhället med sämre hälsa och livsvillkor än andra grupper. Eventuellt positiva aspekter av att vara ensamstående moder lyfts sällan fram i vare sig massmedia eller facklitteratur. Syftet med denna undersökning var att beskriva och analysera ett antal ensamstående mödrars resonemang om sin livssituation och undersöka hur de uppfattar sin livskvalitet. Centrala frågeställningar var bl a vad ensamstående mödrar uppfattar som möjligheter och svårigheter i sin levnadssituation, samt vilka handlingsstrategier de beskriver att de använder sig av i vardagslivet. Undersökningen baserades på en kvalitativ metod där fyra ensamstående mödrar intervjuades.

Ensamstående mödrar beskrivs ofta som en utsatt och marginaliserad grupp i samhället med sämre hälsa och livsvillkor än andra grupper. Eventuellt positiva aspekter av att vara ensamstående moder lyfts sällan fram i vare sig massmedia eller facklitteratur. Syftet med denna undersökning var att beskriva och analysera ett antal ensamstående mödrars resonemang om sin livssituation och undersöka hur de uppfattar sin livskvalitet. Centrala frågeställningar var bl a vad ensamstående mödrar uppfattar som möjligheter och svårigheter i sin levnadssituation, samt vilka handlingsstrategier de beskriver att de använder sig av i vardagslivet. Undersökningen baserades på en kvalitativ metod där fyra ensamstående mödrar intervjuades.

This essay discusses the decision of licensing for nursery and school teachers. In Swedish society there has for a long time been discourse about professionalisation within various industries, including teaching. One strategy towards achieving professional status is official authorisation of a profession, which occurs when a profession obtains licensing. In February 2011, the Swedish government announced the decision that nursery and school teachers would be licensed. This means that only those with an education can be employed as a teacher and obtain that license.

The purpose of this thesis is to examine how key performance indicators are being used as performance management tools within the production industry. Specifically the purpose is to investigate how the KPI:s within the telecommunications industry drives reusability regarding production test systems. This thesis will also highlight today?s cost models and suggest improvements of the KPI and what new ones could be introduced. A case study at Ericsson AB has been performed.

På modemarknaden råder idag en stor konkurrens och det blir allt svårare att differentiera sitt företag. Ett ökat mediebrus distraherar kontinuerligt det budskap företaget vill sända ut till kundgruppen. Idag tvingas företagen ta ett allt större socialt ansvar främst av kommersiella skäl. Miljöengagemanget blir allt större och framför allt attityden och beteendet hos konsumenterna leder till en annan slags konsumtion eller rent av till en ny trend. Utifrån problematiseringen har vi undersökt, beskrivit samt analyserat marknadsförings-strategin av en kedjeägd- respektive en privatägd butik.

Familjeskogsbruket har sällan någon anledning att bekymra sig om grundläggande förändringar av verksamhetens inriktning.I ett slag har dock situationen förändrats för skogsägarna i de stormdrabbade områdena. Den uppkomna situationen gör att många olika beslut måste tas som kommer att forma skogsfastigheten i flera decennier. Det finns därför ett behov av att kunna styra skogsgårdens verksamhet så att varje enskilt beslut bildar ett enhetligt mönster mot ett gemensamt mål. Ett sätt att göra det på är att använda teorierna kring strategisk management och applicera dessa på familjeskogsbruken.Denna rapport har utgått från gängse metodik vid strategiframtagning och målsättningsarbete. Olika metoder och verktyg beskrivs till sitt innehåll och syfte.

Around the world governments reach out to their emigrant population, embracingthem as part of the nation, expecting their economic contribution. The aim of thisthesis is to examine the political strategy and governmental activities of ElSalvador with the purpose to include emigrants in the nation building project. Themain question is what consequences this has for the significance of citizenship.This case study is based on the theoretical framework of external citizenshipwhich is a new fenomena emanating from states growing interest of theirexpanding diaspora. It divides external citizenship in two parts; a legal dimensionand a practiced identity.I find that as the economic potential of salvadoreans abroad increase, theSalvadorean government makes institutional changes to tie emigrants to thenationstate. This results in the possibility for salvadoreans to remain citizens intheir country of origin, practicing their salvadorean identity at the same time asthey naturalize abroad.

According to Nosti (2012) banks target youths to find new customers by giving them special offers such as debit cards from a relatively early age. However, Moschis and Churchill (1979) point out that age can affect the level of knowledge in the consumer. Therefore, this essay focuses on youths as consumers. Specifically, youths? awareness of security risks in using bank tools such as debit cards or internet banks was studied.

Women?s football has, throughout history, been subject to the resistance of man?s world. The English football association forbid women?s teams to play on the association?s grounds. This ban lasted for 50 years and wasn?t dissolved until 1971.

The genus Borrelia is a widespread, pathogenic pest and the causative of among others borreliosis or Lyme disease. The vector for the bacteria is the hard tick, Ixodes ricinus and the infection is transferred through a bite. Untreated, Borrelia may cause arthritis, heart damage or neuroborreliosis. Infection is made possible through different strategies for avoiding the body?s complement system.