ABSTRACTTitle: Challenges in the implementation of internal marketing in the real estate brokerage businessLevel: Bachelor, Business AdministrationAuthor: Markus BylundAnna IsakssonSupervisor: Agneta SundströmDate: 2013, MayIntroduction: For businesses to succeed and to get satisfied customers, they need to meet their expectations. The companies make promises to customers through external marketing, internal marketing needs to ensure that personnel have the tools required to deliver what is promised. Competition is increasing and hence the customer requirements have to be met. Through the implementation of internal marketing, companies can strengthen staff skills and motivation to perform a more committed and effective work, both internal and during customer contacts.Aim: The aim of this paper is to understand the implementation and the importance of internal marketing in service companies. Through our in-depth knowledge of the subject, from a theoretical and practical perspective, we will hopefully be able to convey the challenges businesses face when implementing internal marketing.Method: This paper is to achieve a greater understanding of the studied subject.

An important process for grid companies in order to reduce power losses in electricity distribution grids is to figure out where and how they appear. This report describes the factors that cause power losses in low voltage distribution grids and methods for how they could be measured and analyzed. Measurement data for consumed and injected energy were collected for twelve low voltage distribution grids owned by Gävle Energi AB in order to analyze the size of the power losses and how the measurement uncertainty affects the collected data. Then models of three of the grids were created in MATLAB in order to analyze the data and the power losses were calculated to be compared to the collected data. Curve fitting were also used as a method in order to analyze the power losses from collected data.The results show that the losses in the studied grids are low.

Sweden signed, in 1992, the Convention on Biological Diversity (CBD) and has thus assumed responsibility for the indigenous biodiversity. That also means that Sweden has a conservation responsibility for the Swedish Friesian (SLB) (SJV, 2007a). In a survey conducted by the Board of Agriculture (SJV) in 1996, it appeared that there were around 780 cows and heifers of the SLB breed (SJV, 1997). SJV did in 2006 a plan for the development of livestock genet-ic resources and the number of cows of SLB was estimated at approximately 200. This meant that the SLB was in need of being conserved and SJV assumed it would be categorized as threatened.The primary objective of conservation of a breed is to reduce the loss of the original genetic variation (Lacy et al., 1995).

IP-adresserna under IPv4 är inte tillräckliga och har på många delar i världen redan tagit slut. IPv6 erbjuder många fler tillgängliga adresser och övergången till protokollet har redan börjat. Det Gävlebaserade företaget Interlan erbjuder en tjänst som kontrollerar om kommuner och myndigheter i de nordiska länderna är nåbara via IPv6 samt om de är säkrade med DNSSEC. Denna rapport beskriver jobbet med att förbättra och göra deras tjänst anpassningsbar för flera länder. Processen som beskrivs är parametriseringen av skripten som samlar data, skapandet av en databas att lagra data i, och ändringar till hur data presenteras så att det går att lägga till flera länder..

Today green tree retention, together with leaving dead wood, is a common practice with the aim to reduce negative impacts on biodiversity and environment due to clear-felling. To better understand whether this conservation practice also makes a long-term difference, it is important to know what happens to these trees after harvest. Few studies have made an assessment of what happens to retention trees over a longer time period. In this study I inventoried retention trees that were left at clear-cuts six, twelve and eighteen years ago. I carried out a re-inventory of 57 retention patches (divided into free-standing tree groups, small swamp forests and edge zones) and free standing dead trees, spread over 25 previous clear-cuts in central Sweden.

The purpose of this Master's thesis is to find possible explanations of variation in light scattering in a fine paper. Samples were collected from each second tambour during a time period of two weeks from a paper machine at MoDo Paper, Husum. Two data sets, consisting of 20 and 95 observations, were selected for extensive analysises of tensile and structual properties. The data was evaluated with multivariate data techniques using the programs Simca and Extract. The results of PCA- and PLS- analysises pointed out 3 of 52 variables as important for the variations in light scattering.

Bergvik Skog is one of the leading forest companies in Sweden who use airborne laser scanning for forestry information. They utilize laser data retrieved by the Swedish National Land Survey to describe the forest holdings and facilitate planning for thinning and final felling operations. However, the possibility to identify stands with clearing needs by using laser scanning data has not been tested in a large scale. The data used in the current study are field data from The Swedish National Forest Inventory in combination with laser data from the Swedish National Land Survey acquired in 2009. The collected data is used to find one or several laser variables that best describe the relationship of the field measured samples with clearing needs.

Purpose: To examine how a tour operator works to implement sustainability in the development of the business, as well as what significance it has to consumers in selecting a tour operator. Furthermore, the purpose is to provide recommendations on how tour operators should work to communicate their commitments.Methodology: The research strategy applied is a case study which follows an abductive approach. Qualitative and quantitative methods were applied to complement each other. A semi-structured interview with a tour operator and a consumer survey constitute the empirical foundation.Conclusion: The conclusion of the study is that consumers show a positive attitude towards CSR, but do not see it as a determinant when choosing a tour operator. Thus, CSR does not constitute a competitive advantage against competitors.

Uppsatsen beskriver arbetet och undersökning för hur deduplicering i filsystemet ZFS påverkar effektförbrukningen. En större mängd redundant data förekommer i centraliserade lagringssystem som förser virtualiserade servrar med lagringsutrymme. Deduplicering kan för den typen av lagringsmiljö eliminera redundant data och ger en stor besparing av lagringsutrymme. Frågan som undersökningen avsåg att besvara var hur ett lagringssystem påverkas av det extra arbete som det innebär att deduplicera data i realtid.Metoden för att undersöka problemet var att utföra fem experiment med olika typer av scenarion. Varje scenario innebar att filer kopierades till ett lagringssystem med eller utan deduplicering för att senare kunna analysera skillnaden.

Någon gång i livet kommer de flesta individer tvingas möta på de svårigheter som en sorg för med sig. Sorg är en reaktion på en förlust. Syftet med studien var att belysa stödformer som kan hjälpa individer i deras sorgeprocess. Där sorgeprocessen i detta fall relaterar till förlusten av en närstående. Deltagarna var 23 stycken kvinnor mellan åldrarna 19-62 som hade upplevt en sorgeprocess till följd av närståendes bortgång.

This master?s thesis was performed during the fall of 2006 at Cloetta Fazer AB in Ljungsbro. Cloetta Fazer is the market leader in Scandinavia of manufacturing confectionary and chocolates. The purpose of the project has been to identify causes that impact the quantity of waste in production as well as a cost/benefit analysis of the solutions that can reduce the problem of production waste.The work includes four production lines that are individually designed depending on what kind of product that are produced on the line. By using qualitative and quantitative methods such as focus groups, interviews and observations data has been collected.

Today Holmen Skog finds and selects suitable thinning stands using data on upper height and basal area. These figures are often based on basic forest data that has been updated with the help of growth prediction models. The problem is that these figures are not always correct. The aim of this study was to investigate if a combination of data from a profiling laser and a digital camera for low elevation photography, can be used for collecting data on number of stems per ha, tree species mixture as well as basal area weighted mean height and upper height for stands. The possibility to use these data to assess the need for thinning cutting was also investigated.Laser data and aerial photographs were collected from a helicopter operating at an approximate height of 100 meters.

För att flytta information från en databas till ett datalager används det idag olika tekniker. Existerande transformeringstekniker baseras på att en applikation hanterar detta. Detta examensarbete går ut på att skapa och undersöka en metod som istället genomför transformeringen i en databas. Denna transformering är metadatadriven, eftersom metadata är den information om data som krävs för att en transformering ska vara möjlig. Arbetet bygger därför på en metadatastudie som behandlar representation och struktur av metadata.

During the past years fire has been identified as an important factor for nature conservation in the forest landscape. To accurately quantify the size of a burnt area is obviously important, but also to quantify the degree of fire damage to the tree canopy. Such data are important for assessing the conservation value, and to support planning and management of the burned area in the future. I have examined how to estimate the status of tree crowns after fire from interpretation of aerial photographs. This is possible because fire changes the structure of tree crowns and this influences the colours in aerial photographs by spectral reflection. Included in the study are four areas, three of which burned in 2005 and one in 2006.

The purpose of this thesis is to examine the performance of queries that is expanded before translation in comparison with only translation of the queries using a bilingual dictionary, and also to see if the number of terms that was used to expand the queries was of any importance i. e. if many terms from a thesaurus helped or destroyed a query. To answer these questions i used two online thesauri, Rogets thesaurus and Merriam-Webster Online and one printed bilingual dictionary, Norstedts English-Swedish dictionary. Even though the number of examined queries is too small to draw any definite conclusions, the results suggest that expanding using a general thesaurus may have a negative effect on the queries.