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3236 Uppsatser om Customer-treatment - Sida 60 av 216
Åldern i fokus : En studie om hur svensk rätt påverkas av EG-rättens reglering av åldersdiskriminering i arbetslivet
Sweden is a member of the European Union (EU) since 1995. The association results in considerable proportions of the European law, also called EC-law, for Sweden. The legal system has precedence above Swedish law, which forces our national court to take consideration into and interpret the law in the light of EC-law.Sweden doesn?t possess a general legislation of discrimination. An appointed committee investigates the matter and the requirement of a common law, including all discrimination prohibits.
Fotodynamisk terapi vid behandling av skivepitelskarcinom hos katt :
Photodynamic therapy is a relatively new treatment for superficial squamous cell
carcinoma in cats. There are no publications indicating that the method is being
used in veterinary practice in Sweden at the present time. The method uses the
interaction between a photosensitive agent which has been administered to the
tumor area, light of a wavelength that can be absorbed by the photosensitiser and
the presence of oxygen. In this study photodynamic treatments were performed at
the Queen?s Veterinary School Hopital of Cambridge University between 1998
and 2002.
Chaufförsutbildning-en nödvändighet?
Detta examensarbete undersöker om det behövs en chaufförsutbildning för nyanställda inom transportbranschen med avgränsning till Poståkeriet och vad som bör ingå i en sådan. Arbetet tar också upp vikten av kunskap inom kundrelationer för chaufförer och företaget.
Det finns även ett förslag på upplägg för en utbildning samt en stödlista för utbildande chaufförer..
Balansen mellan kundernas krav och företagets förmåga att leverera rätt produkter vid rätt tidpunkt. : En fallstudie av Clas Ohlsons efterfrågestyrning.
Background: Today?s market offers customers many more possibilities to choose than before. With that the customer?s requirements on the company have become higher, products of the best possible quality to the less possible price when the customer demands them,specially concerning seasonal products that become out of date when the seasontime has finished.In the recent years the Supply chain management technic has gott attention because of its succesfully way to integrate the companys business processes. Demand Management is an important part of that technic since demand management is dealing with managning thedemand, with the pourpose to find the balance between supply and demand.
Predatorinducerad fekunditet hos Daphnia pulex vid simulerade årstidsbundna temperaturvariationer
Female growth, number of eggs and egg growth of Daphnia pulex were studied at four temperatures, 12, 16, 18 and 20°C. I hypothesized that female growth and number of eggs would be lower and the size of the eggs larger in the presence of a predator (kairomones) than in its absence. This effect was expected to be more evident at lower temperatures. I could not find any effect of kairomones on female growth, number of eggs or egg size, although there was a weak tendency for an effect on number of eggs. There was, however, an effect of temperature, regardless of predator treatment (i.
Kundrelationer på Internet : en utveckling av Skandias webbplats
This study is made in cooperation with the insurance company, Skandia. Skandia is a part of Old Mutual group?s Nordic division and is one of Swedens largest insurance companies with a total of 1.9 million customers. The company offers traditional life assurance, unit-linked insurance, private healthcare insurance and banking services. Insurance companies such as Skandia operate in a highly competitive environment.
Rökgaskondensering : Ett möjligt alternativ för Nybro Energi AB?
Syftet med undersökningen var att klargöra om en rökgaskondensor är en bra investering för Nybro Energi AB. Saxlund Bioenergy AB kontaktades för sammanställning av offert. Med hjälp av parametrar från Nybro Energi AB och offerten från Saxlund Bioenergy AB, gjordes beräkningar för att avgöra om en investering är lönsam. Resultatet av undersökningen visade att en investering av sådant slag som behandlats i detta arbete var intjänad efter mindre än sju år i drift och effekten som är möjlig att utvinna uppgår till 2,8 MW, förutsatt att panneffekten utgjordes av minst 15 MW. Slutsatserna var att investeringen inte var betald efter sju år med underlag av att kostnader som utgjordes av eventuell ombyggnation inte var behandlade i undersökningen, detta innebar dock inte att en investering ärr olönsam då dessa kostnader uppskattades som små i förhållande till den totala besparingen efter att den ekonomiska livslängden på 15 år har löpt ut..
Kläder i hampa - ett miljövänligt alternativ/komplement till bomull?
Hemp has been used for textiles for a long time in history until it became illegal to grow in many countries in the 1930s. It is interesting from an environmental point of view because it doesn?t need any pesticides and in most locations it doesn?t need any irrigation either, compared to cotton, which normally requires big amounts of both pesticides and water for irrigation. Hemp is a bast fiber, which means that the fibers are located on the bast of the stem (on the outer layer of the stem). Therefore they cannot be spun directly, they have to be removed from the stem first.
Beteende eller sinnessjukdom? : Psykiatri och behandling vid Mariebergs sjukhus mellan 1930-1950
This paper is interested in Swedish psychiatry during the period between 1930-1950,localized to Mariebergs hospital in Sweden. The purpose of this paper has been to testSjöstroms evidence of the pattern that he used to create three analytical concepts, roughlytranslated to; morally educative discipline-treatment, the production process and the idealinstitution citizen. Sjöström motivates that his concepts gives insight into one aspect of thepsychiatric expansion between 1860-1960 as well as creates an understanding of psychiatryas an institution. The source material for this paper has been patients' medical notes writtenby the chief physician of the institution. Via a method which mainly different from Sjöstromin its selection, categorization and more thorough presentation, this paper has seen the samepatterns which Sjöström has created his three concepts from.
Familjeklimat: en validering
In an attempt to make social work evidence based, the Swedish National Board of Health and Welfare, has recommended the use of standardized methods. As there are very few instruments that are defined as standardized, we decided to compile studies made with the "Family Climate self-rating scale", FCS, that is used by the profession, although not yet validated. We were looking for conformity in results and functionality in family treatment. FCS comprises a list of 85 adjectives to reflect different aspects of the emotional atmosphere in the family. It has been used since the late 80´s and there has been no attempt to compile results of using the instrument, until now.By searching in databases and libraries we found 20 Swedish studies using the instrument, which we compared to each other.
Produktionsstyrning av cylinderbricka : För Atlas Copco, Tierp.
The component workshop at Atlas Copco inTierp intends to reduce the costs inorder to increase their competitiveness.This thesis examines how the productionmanagement around cylinder washersshould be managed in a way that meetsthe customer needs. The customer to thecylinder washer is Atlas Copcos assemblydepartment in Tierp.The purpose of this thesis is to providean alternative way of managing theproduction. A chapter of theory is addedto give the reader an insight ofdifferent types of production managementsystems as well as the underlyingknowledge needed to get a better readingexperience. An introduction of kanbancan in theory help Atlas Copco in thedirection they strive. It should beclear how the purpose of this thesisaffects the cost for the componentworkshop and also how it relates to thecurrent production.
Patienters upplevelser av sjuksköterskans bemötande på akutmottagningen
Background: The patient meets nurses in the emergency department that provide both nursing and has medical skills. The care that the patients are receiving should be individually adjusted. The care is shaped by the individual meeting with the patient according to the nursing theorist Orlando. There are large variations between the number of patients in an emergency department and it sets high demands on the staff, both physically and mentally. When the emergency department is highly loaded there is a priority for medical care and psycho-social and aesthetic aspects will have to wait.
Rökfri vid strålbehandling : Utvärdering av rökavvänjning vid onkologklinikens strålbehandling, Länssjukhuset Ryhov
The purpose of this study was to evaluate the support program, given to cancer patients in order to promote their own efforts to quit smoking and to study if they kept their changed cigarette consumption 6-18 months after their cancer treatment was done.Method: We have used a descriptive qualitative method with semistructured interviews which were made in the spring of 2010 at Uppsala University. The informants in this study were smoking cancer patients which had been given radiotherapy at the oncology department at Ryhov hospital in Jönköping, Sweden.The results showed that three out of eleven informants were still not smoking after their treatment ended. All informants agreed that information about the effects of smoking on their radiotherapy were important.This study also showed that there are areas in which the support program could benefit from being changed. Of those informants who did not succeed in their efforts to quit smoking, many felt that the support should have been more direct in the sense that the staff should have followed up on their progress more frequently. These unsuccessful informants also stressed that the location for where the information was given could have been more private.
Hydrolys av primärslam för förbättrande av biologisk fosforreduktion vid behandling av hushållsavloppsvatten [Hydrolysis of primary sludge for enhancement of biological phosphorus removal in household wastewater]
Hammarby Sjöstad is a new district of southern Stockholm built with focus on reduced environmental impact by recirculation of materials and sustainability. The environmental goals aim to cut the water consumption by half and a separate storm water treatment. Thus, the wastewater will be more concentrated and will originate from the households only. The Sjöstad project includes the idea of a local treatment plant for the household wastewater. To evaluate this possibility, Sjöstadsverket, an experimental treatment plant was constructed.
Utvärdering av mjukvara inom processindustrin
This study is an evaluation of the runtime watch function in a OEE software, knownas ProTAK. OEE stands for Overall Equipment Effectiveness, it?s a way to measurethe factories process efficiency. The runtimewatch function allows the user to setup and monitor certain critical objects that are of importance for the pulp and paper process at the mill. The data from the runtimewatch can be correlated towards the suppliers specification for the components.