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10075 Uppsatser om Customer portfolio analysis - Sida 51 av 672
Relationer, studioklimat och konstna?rlig integritet : hur pa?verkar de slutresultatet?
I detta examensarbete har jag skrivit, spelat in och producerat tva? la?tar a?t gruppen Hey Mary, arrangerat tio la?tar skrivna av Andrew Lloyd Webber a?t Stockholms Estetiska Gymnasium samt programmerat en prototyp pa? en iPhone-app, som i framtiden kan anva?ndas som ett nytt sa?tt fo?r artister att na? ut till fans pa? men som i dagsla?get a?r en portfolio fo?r mig som la?tskrivare och producent.Syftet med den ha?r skrivna rapporten a?r att o?vergripande beskriva det konstna?rliga projektet och att analysera huruvida relationen mellan producent och artist/besta?llare samt klimatet i studion pa?verkar slutresultatet samt att reflektera o?ver hur mycket man som komposito?r och musikproducent kan kompromissa med sin konstna?rliga integritet i fo?rha?llande till besta?llarens/artistens o?nskema?l/krav, till mina egna tekniska och materiella fo?rutsa?ttningar och begra?nsningar samt till givna tidsaspekter..
Kreativitet i Slöjdämnet : En diskursanalys av hur kreativitet framställs i läroplanen och i Skolverkets kommentarmaterial
With theories of creativity and aesthetic learning processes as a basis, this study explores the usage of the concept of creativity in the curriculum for the Swedish compulsory school (Lgr11) and in the various syllabi?s commentaries and the assessment guidelines for the subject of Sloyd produced by the Swedish National Agency for Education. The purpose of the study is, to examine to which extent an education and assessment that is directed towards the development of creativity among pupils in the subject of Sloyd, is underpinned and supported for in these texts, and furthermore how these wordings relate to the various other subjects? wordings about creativity. Creativity is a concept around which there is no proper consensus.
Kundsupport : en studie om tillämpningen av IT för supporthantering
Effektiv kundsupport har blivit allt viktigare och studier visar på att de kunder som lämnar företag gör det till följd av dålig service. Anledningen till att uppsatsgruppen valt Customer Relationship Management (CRM) som ämnesområde är på grund av egna erfarenheter och upplevelser av dålig och opersonlig kundsupport. På grund av detta finner uppsatsgruppen att det är intressant att undersöka hur företag hanterar kundsupport och hur informationsteknik (IT) kan stödja denna verksamhet. Uppsatsen är skriven ur ett deduktivt angreppssätt som kännetecknas av att empirisk data testas mot befintlig teori. Det empiriska materialet samlades in genom att intervjua fem företag som bedriver support med stöd av IT.
Mera vapen-mindre våld? : En kvalitativ och jämförande analys mellan svensk och amerikansk dagspress.
More guns-less violence? A qualitative and comparative analysis between the swedish and the american daily news-press..
?W? zh? ramla-le? : Om kinesisk-svensk kodväxling hos tvåspråkiga barn i Sverige
This thesis focuses on Chinese?Swedish code-switching of bilingual children in Sweden. The purpose is to, through a case study, study what Chinese?Swedish code-switching looks like in daily conversations between bilingual children and their parents. Three main questions are formulated from the purpose of the thesis, foucusing on the types and frequencies of code-switching, the grammar of code-switching, and the motivation of code-switching.The linguistic material comes from voice recordings of naturally occurring conversations between three children and their parents, which are transcribed afterwards.
Delta X : Utveckling av värmeväxlare
Stockholms vattenskärning AB in Kungsängen has through the acquisition of a company begun to design and produce aircraft heaters whose origin is early 1970s which follows a high inefficiency in terms of energy consumption and size.The aircraft heater, which is sold worldwide, serves its purpose for customer satisfaction and has done so ever since it was developed in the 70s.Stockholms vattenskärning AB is now investigating the possibility in making the aircraft heaters more efficient, both in terms of energy consumption but also on a more efficient design with the belief that it would lead them to an edge in the market. The aircraft heater consists of several main components whose function altogether is to keep passenger aircrafts warm while they are on the ground.This project has been limited to the further development of the heat exchanger package which accounts for the conversion of the hot medium to the fresh air being carried in to the aircraft cabin. Work has been divided into different phases in order to create a better understanding of the project range and to make it easier to divide the various elements in the time available, 10 weeks. These phases are literature review, situation analysis, concept generation, CAD, concept comparison and writing reports.After the initial literature review was made, a fundamental theory was written which is essential in understanding the remaining parts of the project.With the theoretical part as support, measurements and calculations were made on the current heat exchange package in a situation analysis to ensure its operation and efficiency.In the concept generation phase, the collected facts from the literature review was used as the basis for creating a matrix. The purpose of the matrix was to indicate the two most suitable types of heat exchangers to develop four new concepts out of.In the CAD phase the four concepts was drawn up and then described with text and images.The last phase is the concept comparison where a concept selection matrix is used to function as a decision basis for further production at Stockholms vattenskärning AB. The four concepts have been developed based on the current heat exchanger and is gradually changed into a design of a cross-flow heat exchanger constructed out of stainless sections. The purpose of this is to have gradual upgrading of the heat exchanger as an option, in order not to saturate the market..
Kommunicera med kärnvärden : En studie i produktfotografering
In today?s consumption society, the image and core values of a company have become more important in order to secure the attention on the market. All entrepreneurs have to distinguish themselves in the extremely tight competition.This thesis examines how product photos can reach out to the consumers successfully. Both students have previous experiences from model shoots ? but now want to study the possibilities to sell a product without a human model.The purpose of the thesis is to examine how to convey core values by commercial product photos - how to best capture the attention of a customer.
Hur pa?verkar ekonomistyrning de flo?desorienterade processerna? : EN SAMMANSTA?LLNING AV KUNSKAPEN I 35 LITTERA?RA KA?LLOR, FO?RANKRAT I PRAKTIKEN
This study concerns how Muslims are portrayed in a choice of twelve news articles from Swedish dailies and tabloid newspapers on the aftermath of the film Innocence of Muslims published on YouTube. All articles are distributed in the newspapers Aftonbladet, Expressen, Dagens Nyheter and Svenska Dagbladet in the period of September 11th, 2012 until September 30th, 2012.For this study, a qualitative text analysis has been embraced and focus has been on van Dijk?s Critical discourse analysis to the texts, with additional features from semiotics applied on the images.The theories consist of Critical discourse analysis, hegemony, ideology and power, postcolonialism and stereotyping.In the qualitative content analysis, concrete examples from the articles are retrieved and commented. These have been divided into various themes, which are trends that the authors have been able to distinguish in the analysis.The result shows that Muslims in the analyzed newspapers are portrayed as the others, unimportant and extremely religious, in a negative manner rather than a positive. Moreover the press has tendencies to generalize Muslims as a group.
Nyckelfaktorer för långsiktiga kundrelationer inom fastighetsbranschen : En analys av Generation Y ? med inriktning mot medelstora fastighetsbolag i glesbygdskommuner
Aktörer inom fastighetsbranschen har visat stort intresse att möta den nya Generation Y och söka kunskap inom marknadsföring mot dessa. Aktörerna efterfrågar kunskap för att bygga långsiktiga kundrelationer, där bostadsbristen inte är lika utbredd som i storstäderna. Syftet med denna studie är att analysera om engagemang, förtroende och lojalitet är avgörande faktorer vid skapandet av långsiktiga kundrelationer med Generation Y. Vidare presenteras teori angående vad som ligger till grund för långsiktiga kundrelationer. 103 respondenter har medverkat i en internetbaserad enkätundersökning där svaren har analyserats i det statistiska analysverktyget SPSS. Följande analyser har genomförts: korrelationsanalys, faktoranalys, regressionsanalys samt klusteranalys.
Adventsljusstake: Framtagning av ett produktkoncept till en adventsljusstake
Traditions are something that is very important to many people, Christmas is usually no exception. Christmas tree, Christmas ham, herring and candle lights are just as important as the advent candlestick. The advent candlestick help you get the Christmas feeling during the countdown. In this report the work with a new advent candlestick concept can be followed step by step.A lot of information was needed in the beginning. By doing some research, surveys and interviews the ground was established for further work.
Veingeskolan F - Undersökning av inomhusmiljön samt en konstruktionsmässig utvärdering
Title: Veingeskolan F - Investigation of the indoor environment and a structural analysisMethod: Complete analysis of structural drawings to determine if the school have been constructed correctly. In my teorethical studies of the drawings I must seek out points that may have been damaged from moisture, this contains a full survey of the foundation, walls and ceiling. To strenghten the data collected from the drawings I must visit the school and do field investigations to find out if the school has any problems with the indoor environment.Analysis: I determined that we had some damages on specific places, these damages was caused by leaking roofs, a carpet that was tarnished by strong sunlight in connection with some type of glue and also the ventilation that may have been drawing malodorous air from a shaft in the foundation.Conclusion: I was able to see that the decision to demolish the school was quite drastic, if the county would have done continuous fixups on the construcion when the employes had complained maybe the action to the tear the school down would have been unnecessary. The lack of communication between the two parts lead up to the decision to demolish and build a complete new school..
Nordea Liv och Pension under finanskris
Title: Nordea Life and Pension during financial crisis Subject: Business administration, Candidate thesis 15 p. Authors: Seyithan Öngörur och Adnan Yari Instructor: Peter Lindberg Date: 2010-01-13 Key words: Nordea, the financial crisis, advice, marketing, customer relationship Purpose: The purpose of the study is to provide an understanding of how the financial crisis has affected Nordea Life and Pensions market growth based on market share. We also want to give an understanding of what factors may be responsible for the outcome that it may be helpful in future financial crises. Method: A qualitative study was the basis for the study, where three interviews were carried out by the respondents from Nordea Life and Pension. Theory: In this section we have focused on relevant theory and has divided them into different themes, advice, current legislation, marketing, consumption and buying behavior. Conclusion: The study shows that Nordea Life and Pension had a positive growth during the financial crisis and a number of factors are presented that may be the basis for the outcome.Proposal for further research: Since this study was limited to one company it may be intresting to investigate and examine the consuling industry market as a whole affected by the financial crisis. Contributions: This paper has provided an understanding of how Nordea Life and Pensions affected during a financial crisis, based on market share and the factors that may have been the basis for this..
En analys av forskningsfronten inom medicinsk etik
The purpose of this Masters thesis is to analyze the research front within medical ethics. We wish to identify which research themes that are included in the subject field of medical ethics. The research themes can be identified by a couple of bibliometrical methods and techniques. In our case, it is bibliographic coupling combined with a cluster analysis. The analysis is accomplished by the extracted references from articles in the two journals Bioethics and Journal of medical ethics.
Den individuella utvecklingsplanen Tidstjuv eller pedagogiskt hjälpmedel?
Arbetet handlar om en ny förordning som kommit till i januari 2006. Förordningen innebär att alla elever i skolåren 1-9 ska ha en individuell utvecklingsplan. Vi har undersökt hur arbetet med förordningen fungerar ute på fyra skolor i södra Halland och hur skolorna arbetat fram sin individuella utvecklingsplan samt hur den används i det vardagliga arbetet. Den viktigaste frågan för oss har varit att ta reda på om lärarna har ansett att arbetet med den individuella utvecklingsplanen tagit tid från undervisningen eller om det är ett hjälpmedel. Vårt resultat visar att de intervjuade lärarna tyckte att från början tog arbetet mycket tid, men efter att ha arbetat med den en tid ser alla lärarna en stor fördel med att alla elever har en individuell utvecklingsplan.
Värdenihilism, värdeobjektivism och demokratins praktik
ABSTRACT Title: 4000 seats to Sandviken - The business discourse development from 1921 to 2012 seen through two sports stadiums in Sandviken Level: Final assignment for Master Degree in Business Administration Author: Signe Jernberg Supervisor: Lars Ekstrand Date: March 2012 Aim: The aim of this paper is to investigate the business discourse emergence during the 1900s and to make a contribution to how a business administration discourse can be seen today. Method: The business discourse is examined through a inventory of how business theories, practices and ideas have enabled the design of two sports facilities, Göransson Arena And Nya idrottsplatsen in Sandviken Municipality. The inventory is based on material gathered from Sandviken Municipality archives and from Göransson Arenas' own archives. The archives consist of such things as board meeting protocols, annual reports, bookkeeping, drawings, photographs and more. The method is based on Foucault's discourse analysis, focusing on his archaeological period.Results & conclusion: The archives show how business ideas, theories, and expressions can be seen in the two arenas. The results show how the concepts of customer, company and association are present in the design of the two arenas in different ways.