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10075 Uppsatser om Customer portfolio analysis - Sida 43 av 672
Spegelresonans i musicerandet : intuitiv kommunikation mellan kör och dirigent : skriftlig reflektion inom självständigt, konstnärligt arbete
I detta examensarbete har jag tillsammans med min kollega Markus Eriksson spelat in sju musikstycken med tydligt bera?ttande funktion. Dessa sju musikstycken fungerar som filmmusik till fyra olika historier som utspelar sig i ett la?genhetshus, ett introstycke som sammanfattar hela den musikaliska ide?n, ett stycke som gestaltar gatan samt ett stycke som beskriver ka?nslan i trapphuset. Materialet utgo?r en del av min portfolio och fo?rhoppningsvis kommer detta projekt o?ka mina mo?jligheter att fa? skriva musik till ro?rlig bild i framtiden.
How to develop a pricing capability - A case study of Triton
Purpose: The purpose of this master thesis is to investigate how a pricing capability can be developed on a general as well as on a practical level in an industrial company working on the international business-to-business market. Methodology: We have conducted a case study of the work on pricing at Triton. After mapping the events we have evaluated the results. We have conducted interviews with people with information concerning Tritons work in the Pricing area. Theoretical perspectives: The theory includes organization and structure, pricing for the market with emphasis on transactions and theories on how to understand the customer.
Distansskogsägares nöjdhet med Södras tjänsteutbud och kvalité på tjänster
The development of technology and the mechanization in the Swedish forestry has during the last 60 years resulted in depopulation of the country side and due to that the amount of distance forest owners has increased. Therefore the forest companies need to make some adjustments in order to keep the distance forest owners as customers and to attract new ones. The purpose of this essay was to examine and analyze the distance forest owners satisfaction with Södras service offering and quality of service and further develop some proposals for action. A web-based survey was sent out to 634 distance forests owners in Stockholm, Sweden, all members of Södra. 269 respondents participated in the survey and of them, 27 did also participate in a follow-up telephone interview.
Den offentliga bilden av äldreomsorgen : en diskursteoretisk analys av artiklar i Dagens Nyheter under 2006
The purpose of this essay has been to examine the public`s view of the Swedish eldercare during 2006. This study uses discourse analysis as a research method, the reference material has been articles from the newspaper Dagens Nyheter. The aim of the research has been to find central themes, conflicts and consensus in the discourse of eldercare. The analysis resulted in four main subjects which were based on four main questions; the questions of responsibility and execution, the question of contents, and the question of where the eldercare should take place. The analysis of conflicts and relations of consensus in the discourse of eldercare resulted in two different main views; the traditional and a more modern.
SANNINGENS ÖGONBLICK En komparativ undersökning av ett stadsbiblioteks och en byggvaruhandels arbete med att möta sina besökare
The purpose of this thesis is to discuss how a Swedish public library approaches their costumers. I will show how a library interacts with their costumers compared to a business, which has a different economic work frame, a building materials supplier. My aim is to pinpoint differences and explore new methods for the library in order to improve their service.The theoretical frame of the thesis is based on Richard Norman's notion the Moment of truth. The moment of truth is the moment when a business has to convince their customer that they offer both the product, proficiency and service that the customer needs. Service encounters at two organizations have been observed and their differences and similarities compared.
25 år senare : en nyinventering av keramiken på Ajvide
This thesis examines a sample of Pitted Ware pottery from the Gotlandic site of Ajvide in regard to the spatial and temporal relationship of the shards. Ajvide Stone Age site have been extensively excavated over the past 25 years and the most recent analysis of pottery was carried out by Inger Österholm in 1987 and new analyses of the material are therefore greatly needed. Pottery from three sample areas was analysed in regard to their distribution, decoration, fragmentation, part of pot and quality of the goods. To analyse the material in a contextual way a multivariate statistical analysis called correspondence analysis was used. Two areas denominated ?dark areas?, which Österholm defined previously, as possible ritual sites, and one reference area with mixed material were chosen for the analysis.
Allmän barnvaccination mot humant papillomvirus för flickor, en cost- benefit analys.
Introduction: Every year about 450 women in Sweden are diagnosed with cervical cancer, almost 200 die and thousands undergo surgery because of cell changes in the cervix. A HPV infection can lead to cervical cancer and therefor costs for the society. The implementation of a vaccination program against HPV is a way to avoid these costs. Aim: The study aimed to calculate the economic impact of the HPV- vaccination program for children in Sweden through a cost-benefit analysis. Method: In this analysis, status quo was compared with non-administration of the HPV-vaccine for the selected cohort of ten-years-old girls in Sweden.
Analys av konsignationslager : inom tillverkande industri
In this composition, a study of consignment inventory on basis of the factors which are important for implementation and application of consignment inventory are made. Logistics chain from subcontractor to end customer is becoming more complex when the volume of items constantly increases to satisfy the needs of the market. From that perspective, companies had large inventories but today it is a lot of different solutions to streamline inventory management. One way that recently becomes increasingly common is to let the subcontractor fill up the customers stock using different approaches such as VMI (Vendor Managed Inventory). A further step in the evolution can be to make use of consignment inventory where the vendor owns the stock of the customer.
Sologitarr : om arbetet med och förberedelserna kring att spela in en sologitarrskiva : skriftlig reflektion inom självständigt, konstnärligt arbete
I detta examensarbete har jag tillsammans med min kollega Markus Eriksson spelat in sju musikstycken med tydligt bera?ttande funktion. Dessa sju musikstycken fungerar som filmmusik till fyra olika historier som utspelar sig i ett la?genhetshus, ett introstycke som sammanfattar hela den musikaliska ide?n, ett stycke som gestaltar gatan samt ett stycke som beskriver ka?nslan i trapphuset. Materialet utgo?r en del av min portfolio och fo?rhoppningsvis kommer detta projekt o?ka mina mo?jligheter att fa? skriva musik till ro?rlig bild i framtiden.
Arkeologisk landskapsanalys och prospektering av bebyggelselämningar och gravfält vid Alsike hage
This paper deals with archaeological prospecting for the purpose of finding a prehistoric settlement in Alsike hage, Alsike parish, Uppland. The methods being used are soil phosphate analysis, electromagnetic survey and settlement analysis. Two 20x20 meters areas have been prospected. As Alsike hage contains several late Iron Age burial fields, large splendid zones for settlement location, closeness to water as well as farmland there was a hope of locating remains of prehistoric settlement in the area. None of the prospected areas showed any distinct evidence of settlement remains.
End of line test : En studie av företaget Emotrons linjetestning i produktionen
Emotron is a company specialised in developing, producing and marketing equipment to con-trol, monitor and protect processes and machinery driven by electric motors, with an applica-tion focus. Examples of uses for their products are fans, pumps, lifts and cranes.The project is to look at Emotrons end of line test. The company has seen that at the final test-ing there is a bottleneck that restricts the outflow and prevents an increase in the number of tested products.The purpose of this project is to review how Emotrons end-of-line test works today and if there is a possibility to make the test more efficient in such a way that the quality is not at risk, while increasing the outflow of tested products.The projects first step is to look at and analyse what is causing the bottleneck at the end-of-line. When the analysis is complete, the next step is to review whether there is a possibility to solve the bottleneck and if so in what way can this be done. Emotrons most overall objective of the project is to increase the outflow of the number of tested products without jeopardizing the quality.An analysis has been made on frequency inverters, soft starters and shaft power monitors.
Konsekvensanalys av dammbrott vid Tjärnviksdalen
This report consists of an anlysis of the imapct of a dam failure at Tjärnviksdalen in Ragunda, Sweden. The analysis is conducted using the EU model for environmental impact assessments, as well as a group interview. The presentation of the results in the form of a map where the water level has been raised to the level that the County Board of Jämtland considers to be possible in case of a dam failure.The result of this work is a detailed analysis of the consequenses that a dam failure would cause, the result consider everything from the direct consequences of the water column to an analysis of the chemical changes that the water would undergo.Parts of the analysis have shown that the purification centre and the old deposits will have the biggest impact on Hammarstrand. Both the purification centre and the deposits will realise chemicals to its nearest environment and because of the flooded purification centre the city will not have the ability to clean the water. .
"om du vill ha en riktig vän - köp en hund" : en granskning av Aftonbladets framställning av Jan Stenbeck före och efter hans död
In this essay I have studied Aftonbladets portrayal of the Swedish businessman Jan Stenbeck and if the reporting changes before and after his death, and if so, in which ways. With help from a qualitative syntax analysis and a content analysis I studied my material about Stenbeck during the time period 2000-09-19 to 2004-09-19. In my quantitative analysis I studied 140 articles and in my syntax analysis I studied ten articles, five before and five after Stenbecks death. The theoretical perspectives that I applied in my study is Sigurd Allerns theory about tabloid papers novelty criteria and Adam Shehatas theory about Framing. Allerns theory describes what criteria the tabloid papers have on news and Shehatas theory about framing describes the political forces behind the news who wants to set their own agenda.
Att dokumentera elevers lärande : Lärares syn på vad, hur och varför?
SammandragSyftet med den här studien har varit att ta reda på hur lärare förhåller sig till dokumentation av elevers lärande, vad deras avsikt är och vem som gör störst vinst på dokumentationen. Som bakgrund presenteras diskussionen kring dokumentation av elevers lärande, vad ska dokumenteras, vilka metoder kan man använda och varför ska man dokumentera. Studien är baserad på en kvalitativ forskning i form av intervjuer med fem verksamma lärare.I studien har framkommit att det primära syftet med dokumentation är att främja eleven och dess lärande. En god dokumentation anses av lärarna som en förutsättning för en bra individuell utvecklingsplan, IUP och detta blir ett effektivt verktyg för att utveckla sitt lärande. Det som dokumenteras är såväl direkta kunskaper som sociala händelser.
Myndighetscentret ? En kvalitativ studie av myndigheters lokalbehov och en utveckling av ett kontorshotellskoncept
Aim: This paper aims to produce a serviced office concept adjusted to Statens fastighetsverk. The concept will make SFV:s properties more attractive for renting. Method: Information has been collected from interviews with 13 different serviced office companies, one serviced office agent and eleven government authorities. Also litterateur, reports and internet have been used in gathering information.I will use following questions:¨ How is the serviced office concept designed?¨ Which customer segment should SFV direct to and what need does the segment have?¨ How shall a marketing plan look like for the concept?¨ How should a concept designed for SFV look like? Result & Conclusions: Serviced office space is a company that letting functional workspace with access to shared facilities e.g. reception, office machines, internet, phone and more.