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2438 Uppsatser om Customer perceived value - Sida 50 av 163
Banktjänstemän och representanter från Skatteverkets upplevda nytta med att företag revideras av revisorer
Despite the fact that mandatory financial auditing has been abolished for small private public companies in Sweden we still see this service being used by these firms. Earlier research, papers and published articles tend to focus on the abolishment of the mandatory audits seen from the accountant?s point of view. There has however been less emphasis on the fact that 85 percept of the companies relived from the mandatory audits still utilises this service. We think that we have found a new and until now unexplored angel on this subject, and the purpose of our study has been to explore what the Swedish bank officials and what the Swedish Tax Agency?s officials think that they have to gain from a mandatory financial audit.The scientific method used in the study is deduction due to the fact that existing theories has been used to form the hypothesis.
HUNTER'S BEND - med vad vi bär berättelse
The Hunter?s Bend project is about how our personal possessions affect our perceived identity and in what way the value of an object may increase with the relationship that is built up towards the user. I have looked upon traces of time as an extension of an existing object. The outcome is a series of leather cases made out of one piece of folded leather, hardened and locked within itself. The history contained in leather, as a living material has been an important part of the project as well as how its features are used in the making and then allowing the product to change after use..
Ip-telefoni med Skype som ett alternativ till PSTN för privatanvändare
The project is a practical and theoretical test of IP telephony with Skype in order to form a base for a comparison between IP-Telephony with Skype and the Public Switched Telephony Network (PSTN). PSTN is the common standard that most of us use for telephony today. The objective for the study is to simplify the choice between PSTN and IP-Telephony for the Swedish private customer user group. The project is supposed to answer the following questions. - How easy is it to start using IP-telephony with Skype? - How is the quality of IP-telephony compared to PSTN? - Are all services provided by PSTN available and accessible using the IP-solution? - How are the usability and the availability of support with IP telephony? - Is IP-telephony a cheaper solution and in that case under which circumstances? Within the project a collection of practical and theoretical tests have been performed to be able to form an opinion on the IP-solution in the following areas, installation, function, quality, usability, costs, accessibility and security.
Det Webbaserade kundmötet : En teoretisk analys av användares erfarenheter, upplevelser och attityder i mötet med kommersiella webbplatser
This paper aims to discover if the customers meeting with a company?s website can be described through theories derived from both web usability and theories concerning physical meetings between customers and salespersons in a traditional way. The conducted research involves five interviews as well as participating observations witch where analyzed with a hermeneutical approach. The most prominent results are that the web based customer meeting can be described through both of the theoretical perspectives witch results in a broader and more colorful portrayal of the individuals encounter with a commercial website..
Matematikverkstaden : Dess påverkan på elevers förståelse och färdigheter för tals betydelse, storlek och olika uttrycksformer
This study has been conducted with the purpose to examine the marketing effects of waiting lines on the customer- and brand experience. Our ambition has been to describe how the waiting line can be used to heighten the positive experiences. The study has had a qualitative, as well as an inductive approach towards the subject. The study is mainly based on nine interviews with a total of ten respondents employed at nine different companies relevant to the subject. In the final chapter of this study we present our results and conclusions..
Inträdes- och utträdesbarriärer : småföretagens rörlighet på den gotländska bankmarknaden
The main purpose of this study was to investigate which enter- and exit barriers that exist on the banking market for small enterprises located within the region of Gotland. The reason was to examine and identify which barriers that could affect the mobility among small enterprise bank customers on the bank market. To identify the barriers, the study was carried out partly by a quantitative survey with 33 small business owners respondents located at three different concentrated small enterprise areas within the region of Gotland. And partly by qualitative interviews that were conducted with two employees at Länsförsäkringar Gotland Bank.The result indicated that the enter barrier mostly depended on the aspect that business owners of small enterprises believed that bank switching were complicated. The business owners did also consider bank switching as time demanding.
Situationer och varumärkeslojalitet : Hur återkommande köp- och konsumtionssituationer är kopplade till konsumenters varumärkeslojalitet
The thesis focuses on the measurement of situational factors affecting brand loyalty in purchases and consumption. A survey is conducted using previously developed scales and 199 respondents. Results show that for the particular product category (ready-to-drink recovery drinks), purchase frequency and the product experience have stronger effects on loyalty than do situational factors such as type of activity and perceived stress. Implications for managers are discussed and suggestions for further research is presented..
Adaptive Capacity through Complex Adaptive System
Problem: The corrugated board industry is highly affected by customer uncertainty, various demands and short delivery times. In combination with a complex multi-step production process managers have to be able to identify bottle-necks and gain knowledge and understanding of how different changes in process will affect the production output. <br/><br/>Purpose: The purpose of this master thesis is twofold, (1) to examine applicability of complexity theory through agent-based modelling on a production process (2) to identify improvement areas in order to increase the production output at SKS production site in Eslöv, by modelling and simulating the production process through an agent-based model. <br/><br/>Method: The chosen method of this study is a combination of a case study and a complex system approach. The empirical data was collected through interviews, observation and document studies which were analysed through an agent-based simulation model.
Färgen och landskapsarkitekturen : färgsättningens betydelse för den gestaltande landskapsarkitekten
I gained my interest for color during my years at the landscape architect program. I felt that you as a student in design courses constantly were faced with the problems of coloration. A subject that I perceived to be difficult, especially for us students that lacked the experiences from how a project on the drawing board turns out when it finally is built. As a professional landscape architect you there have a greater experience but I wondered how much awareness about color you actually have as a professional. How does one think about coloration and how can you use color as a formative tool? And how does color truly affect us humans? Does color have significance for the experience of landscape architecture?
The object with this project is to illustrate color and it?s place in landscape architecture.
Hur kan kundrelationer upprätthållas?: när möjligheten
till fysisk kontakt gentemot kunden begränsas
Relationsmarknadsföring består av att antingen skapa, upprätthålla eller avsluta relationer gentemot företagets kunder. Betydelsen av att upprätthålla relationer med befintliga kunder har ökat under de senaste åren, mestadels på grund av en ökad global konkurrens. Frågan är då hur ett företag upprätthåller relationen med kunden, när det väljer eller tvingas avveckla en distributionskanal vilket begränsar möjligheten till fysisk närvaro gentemot kunden. Denna uppsats syftar därmed till att utreda hur ett företag kan bibehålla kundrelationen när den fysiska kontakten gentemot kunden begränsas. I syfte att undersöka detta utfördes två fallstudier på Scandinavian Airlines System, SAS och Zytt.
Integrated Green Spaces in Urban Areas : a case study of inner Brisbane
The review of Integrated green spaces in urban areas ? A case study of
inner Brisbane highlight the significance of addressing characteristics,
qualities and landscape values in our outdoor environment. The importance
of green spaces to the wellbeing of people in the city and the ecological,
social and cultural values they carry are widely recognised in the
field of urban and regional planning. At the same time population growth,
climate change and urban development put planners and scientists in a
challenging position where new solutions must be put on the agenda in
order to accomplish sustainability. Open space strategies, collaboration
between stakeholders, public participation, learn from earlier failings and
a ?value-led? approach facilitate the managing of open space.
Brisbane is located in the fastest growing metropolitan region in Australia.
The city´s open space landscapes offer cultural, geographical, recreational,
social and scenic amenity assets, which make a major contribution
to the regions identity they a wide world known for.
3D Anpassning
This report summarize a simple and efficient way to convert 2D into 3D designs. It explains the benefits of a 3D design compared with 2D, and how those benefits may be used.It will also give the reader a presentation of the company Clean Air Technologies, which for the most part constructs cleaning facilities for power plants. How to create 3D-libraries for some of those facilities will be introduced in this composition.The collaboration with Clean Air Technologies has resulted in several 3D animated movies and rendered images. This has increased the quality of the companies offer presentations, which has made it easier for the prospective customer to get an improved overall image of the power plant design..
Kosovar Albanian Identity within migration in the Swedish society
ABSTRACT
Within migration and globalization the concept of ethnic identity, religious identity and belonging have come to play a significant role in both immigrants? lives and as well in social context. Sweden, as a multicultural society has been dealing with different ethnic groups of immigrants and the way these minority groups perceive themselves to be and how they are perceived by others in the society has also come to be of high importance. By migrating people also change their position. They often occupy inferior positions in the society when they settle down in the new country.
Ip-telefoni med Skype som ett alternativ till PSTN för privatanvändare
The project is a practical and theoretical test of IP telephony with Skype in
order to form a base for a comparison between IP-Telephony with Skype and the
Public Switched Telephony Network (PSTN). PSTN is the common standard that most
of us use for telephony today. The objective for the study is to simplify the
choice between PSTN and IP-Telephony for the Swedish private customer user
group.
The project is supposed to answer the following questions.
- How easy is it to start using IP-telephony with Skype?
- How is the quality of IP-telephony compared to PSTN?
- Are all services provided by PSTN available and accessible using the
IP-solution?
- How are the usability and the availability of support with IP telephony?
- Is IP-telephony a cheaper solution and in that case under which circumstances?
Within the project a collection of practical and theoretical tests have been
performed to be able to form an opinion on the IP-solution in the following
areas, installation, function, quality, usability, costs, accessibility and
security.
In order to study usability, a test group of ten persons have been used to
evaluate the usability of the system.
Intercultural Dimensions of Media Ethics:A Case of Danish and Pakistani newspapers
Discourse Analysis of editorials from Danish and Pakistani newspapers related to 'Cartoon Controversy'. The study examines the intercultural dimensions of media ethics, focusing on the meaning of freedom of speech and CSR as it is perceived by the journalists in the respective contexts.