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18402 Uppsatser om Customer information - Sida 47 av 1227

"Jag brukar jämföra källor med varandra." : En studie i gymnasieelevers kritiska tänkande

The main purpose of this bachelor thesis is to examine the existence of criteria and to what extent high school students use these criteria when they are collecting information for a school assignment. I also compare students attending different high school programmes with each other and compare students on different levels of education.I have done a quantitative study with 284 students in which the students have filled out questionnaires.The result shows that the most common way to evaluate information is to compare sources with each other. Students also look at how the information is written, and they want the information to be detailed and easily available. More seldom used criteria include consideration of the authority of the writer, determination of how up to date the information is, and gauging the perspective of the information.The result also shows that students attending a high school programme that prepares them for higher education are better at evaluating information than students attending a high school programme of vocational preparation. Students at a higher level of education are also better at evaluating information than students at a lower level of education. .

Informationsklassificering : ett styrdokument för klassificering av informationssystem

Hantering av information blir allt viktigare i dagens informationssamhälle då information är en av de värdefullaste tillgångarna för verksamheter. Syftet med uppsatsen har varit att skapa ett styrdokument för IT-administratörer som hjälper dem vid klassificering av informationssystem. Styrdokumentet har som uppgift att kontrollera att informationssystem lever upp till verksamheternas krav som finns på konfidentialitet, integritet, tillgänglighet och spårbarhet. Styrdokumentets vetenskapliga värde har verifierats genom att utvalda IT-administratörer undersökt och utvärderat styrdokumentet. Resultatet visar att styrdokumentet kan användas som ett hjälpmedel.

Patienters upplevelse av information efter hjärtinfarkt

Bakgrund: Hjärtinfarkt är den vanligaste enskilda dödsorsaken i Sverige. Att bli diagnostiserad med hjärtinfarkt skapar mycket ångest och oro och patienter som drabbas är därför i stort behov av information. Vårdpersonal har skyldighet att ge varje patient individuellt anpassad information. Genom att belysa hur patienter med hjärtinfarkt upplever information från sjuksköterskor kan kvaliteten på informationen höjas och bli mer individanpassad. Syfte: Syftet var att belysa patienters upplevelse av information efter en hjärtinfarkt.Metod: En systematisk litteraturstudie genomfördes där åtta artiklar, varav fem kvalitativa och tre kvantitativa analyserades.

Systemarkitektur för presentation av geografiskinformation- Utredning av Informationssystem och produkter

Banverket Trafik has a responsibility to make sure that the companies who traffic the Swedish railroad have the correct information about the status of the railroad. One of Banverket Trafiks information systems (Opera) presents the train?s actual position on a map and provides the user with physical information about the trains. Due to increasing demands on the information systems, Banverket Trafik needs to update the present system architecture in order to manage the increasing demands on map graphics and map functions. This paper analysis the information system Opera on the basis of theory and support of methods and discuss problems and demands for Opera.

Online Customer Feedback

Det svenska näringslivet är viktigt för Sverige och många av de aktiebolag som drivs i Sverige har flera olika intressenter. För att dessa intressenter ska våga satsa i olika bolag krävs det att det finns en oberoende part som kan granska bolagets finansiella information. Denna oberoende part är bolagets revisor som genom att granska bolagets ekonomi ska skapa trovärdighet åt bolagets finansiella information. Att detta fungerar är av stor vikt för att näringslivet ska fungera på ett tillfredsställande sätt. För att revisorn ska kunna utföra sitt arbete behöver denne samarbeta med styrelsen och vd:n vilket ofta leder till ett förtroende mellan parterna.

?Jag är hemlös, inte lealös?: En undersökning om hemlösas informationsbehov

The aim of this Master?s thesis is to study the information needs of the homeless. The main focus is to investigate what kind of information needs that are to be found among the homeless and also how information is exchanged and shared by the group. Another aspect of our study includes the sources that are used to fulfil these information needs. The homeless use of the library, as one of these sources, is also examined.

Information som spelar en roll : En studie i teaterhögskolestudenters informationsbehov

The purpose of this bachelor's thesis is to examine the information needs and behavior of Swedish theater students. The aim is to get an increased insight into how theater students search and use information as they create their character roles and also to examine how the information seeking is integrated in the creative process. The findings of this study have been made through qualitative data gathered from five interviews with six theater students who are studying at the Swedish Theater Academy. These students studied between autumn term of 2014 and spring term of 2015. To analyze the result of the interviews four different theories? have been used, Carol Kuhlthau?s information search process model, Lars Höglund and Olle Perssons model of four domains, Lars Höglund and Olle Perssons information search barriers and Tom Wilson?s model of information behavior.

Unified Flow Sensor

Value stream mapping is a tool that is frequently used by many different companies. It is a great tool used to achieve the work that follows the theories of lean production. The tool is used, however, only frequent on the factory floor and the method is also designed based on this type of use.An interest of applying the method on administrative parts of the company has occurred lately. Administrative parts of the company refers to the part that does all the planning such as purchasing, receiving orders, customer contact, contact with factory floor and other work that is made around the actual manufacturing. But the knowledge about applying value stream mapping on the planning part of the company is lacking because the method is relatively new.In this work, a comparison is made between the introduction of value stream analysis on production and planning.

Beslut som fattas a?r inte ba?ttre a?n den information besluten grundas i

Over the last 25 year IT development has greatly influenced the waycompanies are managed, the tremendous growth in the information society has made a huge amount of information extremely accessible. This has resulted in the problem of information overload where the large amount of information can affect the quality of a decision basis collected by a controller.The purpose of the study is to examine how a controller is affected by information overload and how this influences the decision basis. We intend to highlight the important elements to represent a high quality of information.A survey was conducted through a case study within a global affiliated company in the packaging industry. An adductive approach has been applied with a qualitative research method. Collected empirical material from interviews has been put into relation with existing theories.The case study indicates that there is no relationship between the problem of information overload and flawed decision basis.

Kvinnors upplevelse av information i samband med undersökning eller behandling av bröstcancer: En litteraturstudie

Varje år behandlas ungefär 8000 personer i slutenvård för malign tumör i bröstkörteln. Bröstcancer är idag en av de vanligaste dödsorsakerna hos medelålders kvinnor i Sverige. När kvinnor drabbas av bröstcancer är det viktigt att de får den information de behöver. Syftet med denna litteraturstudie var att beskriva upplevelsen av information i samband med undersökning och behandling hos kvinnor som drabbats av bröstcancer. Elva vetenskapliga artiklar analyserades med manifest kvalitativ innehållsanalys.

Kommunikativt miljöhus : Nya lösningar för soprummet

Value stream mapping is a tool that is frequently used by many different companies. It is a great tool used to achieve the work that follows the theories of lean production. The tool is used, however, only frequent on the factory floor and the method is also designed based on this type of use.An interest of applying the method on administrative parts of the company has occurred lately. Administrative parts of the company refers to the part that does all the planning such as purchasing, receiving orders, customer contact, contact with factory floor and other work that is made around the actual manufacturing. But the knowledge about applying value stream mapping on the planning part of the company is lacking because the method is relatively new.In this work, a comparison is made between the introduction of value stream analysis on production and planning.

Medarbetarna spelar domino med konkurrensmedelsmixen - medarbetarnas nöjdhet som katalysator

The most vital for a business is to understand how to please and satisfy its customers in order to make them loyal to the company. Companies weapon for competition in the retail business is defined through the retail mix. The retailer however often have limited resources whereas they have to prioritize between the factors included in the retail mix. The main purpose for this paper is to investigate what kind of internal connections that may occur between the factors in the retail mix, with focus on the job satisfaction as a catalyst on driving the values of the parameters included in the retail mix, where the factor service is the starting shot for the others included..

Gymnasieelevers sökning och användning av information ? Tankar kring att arbeta tillsammans eller självständigt

The purpose of this essay is to explore how students in secondary school seek out and use information. More specifically, the essay examines how the search and use of information differs between students working in groups and students working independently. The essay draws on in-depth interviews with six students. Two different theories are used to analyse the transcripts from the interviews. The first theory consists of Carol Kuhlthau?s six different stages showing how the students? feelings, emotions and actions change during the information seeking process.

Lagafors CPU : Chemical Production Unit

This dissertation is performed at the request of Lagafors AB who develops and manufactures stationery and mobile hygiene solutions for companies in the food- processing industry. The objective of this dissertation is to develop and construct a new, cost efficient cleaning station based on an innovative technology.The technique is based on serially connected dosing pumps which allow the customer to work with concentrated detergents. This leads to serious reduction in the clients use expenses. Two units have been developed with this technique, one that is stationary and one that is mobile.The dissertation has led to good results which resulted in the sale of the first stationary unit of the Lagafors CPU before the end of this dissertation. .

Information ur ett poststrukturalistiskt perspektiv: En diskussion kring informationsrelaterade teorier hos Mark C. Taylor, Jacques Derrida och Michel Foucault.

Defining the concept of information has long been the subject of debate within Information Science (IS) and new challenges are constantly presented by new scientific discoveries and new theoretical positions. It is, nevertheless, of key importance for any academic discipline to find definitions on which there is a consensus. The paper therefore aims to clarify the relevance of one of these new theoretical approaches for IS, namely poststructuralism. It does so by describing the theories found in the writings of poststructuralists Mark C. Taylor, Jacques Derrida and Michel Foucault, and discussing their relevance for the three definitions of information suggested by Michael Buckland (Information-as-knowledge, Information-as thing and Information-as-process), thereby answering the following questions: What relevance does Mark C.

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