The trends in trade have been changing in the last few years. To offer a good product with agood price is not enough today, it?s also required that businesses create a good relationshipwith their customers and then do their best in maintaining it. It is now even more brandscompeting in the market, which indicates how a good relationship between the parties can bean important competitive advantage and also a significant variable.The goal and purpose of the study is to investigate and analyze the factors that influence thatthe supplier, in the sporting goods industry, is seen as a good supplier on the basis of theretailer's point of view. Then we want, from different sized companies, analyze and study howthey work with the key properties in creating a good customer relationship and hencecustomer satisfaction.

I Sverige kan VKR (varmformade konstruktionsrör) vara 15-23 % dyrare än KKR (kallformade konstruktions­rör) av samma tvärsnittsstorlek. Trots detta lägre pris på KKR har det upp­skattats att i Svensk stål­byggnation används endast 5 % KKR, av det totala användandet av VKR och KKR. I detta examensarbete har det först undersökts vilka skillnader i egenskaper som finns mellan VKR och KKR. Därefter beräknas prisdifferensen mellan de två profiltyperna när de utsätts för en centrisk tryckkraft under likadana förhållanden. Målet är att ta reda på vilket som är det mest ekonomiskt lönsamma alternativet i valet mellan VKR och KKR.Tryckkraftskapaciteten med hänsyn till knäckning för alla profilstorlekar i Tibnor konstruktions­tabeller har beräknats för varje möjlig kombination av tio olika längder mellan 1 till 10 m, tio olika laster mellan 100 till 1000 kN och två olika upplagsförhållanden, ledad i båda ändarna eller fast inspänd i båda ändarna.

This master?s thesis studies library teaching at two university libraries, Freie Universität Berlin in Germany and Södertörn University in Sweden. The aim of this paper is to study views on information literacy, how these views affect teaching practice, and how the teaching of information literacy is connected to, on the one hand, German and Swedish learning culture and, on the other, the local community of practice at the studied university libraries. The theories applied in this paper are learning culture and community of practice as developed in the works of Judith Ricken and Etienne Wenger. The methods that have been used are qualitative, semi-structured interviews that were conducted at both university libraries.It was observed that the teaching practices were highly connected to learning cultures.

AimThe aim of this study was to investigate and describe qualified nurses? worries related to handling chemotherapeutic drugs, further is the aim to explore if the nurses comply with the guidelines at a haematological ward. MethodThe cross-sectional study uses a descriptive design and a quantitative approach to analyze nurses? worries at a haematological ward. The data has been collected through questionnaires which were handed out to 42 nurses at the haematological ward. The questionnaires included 17 questions that were designed by the authors of this study, and 32 nurses returned the questionnaire. ResultsThe majority of the nurses declared that they handle chemotherapeutic drugs once or more a week. The results of the study show that the nurses´ comply with the available guidelines are relatively good.

North Western Kungsholmen in Stockholm is confronting big changes and Stockholmsstad is planning that the area will be an extended part of the existing structure in centralStockholm. Dwellings and offi ces are built and the population increase heavily. Th isresult in a need to look at how public green areas can develop and be designed. Th epurpose is to design a proposal for a master plan of S:t Göranområdets public greenareas. Exploateringskontoret, Stockholm stad, who has initialized the task, claim thatthere is a need of clarifying and shield the qualities in the green areas of today and howto create new green structure.The problem formulations which are current in this master thesis are:? Is there a need of a distinct identity for the green areas of S:t Göransområdet? If so,how is this created?? How can the green parks and nature areas inside S:t Göransområdet be improved anddevelop?? How can the connections between the green areas inside S:t Göransområdet beclarifi ed and how can they connect to the surroundings?To get inspiration and information for the design this thesis include a study of theincluding parts in the design process.

Previous research and patient complaints to the Swedish Patient Support Committee shows that there is a lack of substance in the patient-nurse relationship. This may suggest that it can be difficult for health care to live up to health-care law which requires it to be of good quality, based on dignity and respect and designed so that the patient is an active participant and can make their own decisions when it comes to their health care. For a better understanding of what a dignified patient-nurse relationship is, this study aims to clarify what the patient values as good patient-nurse relationship and describe how they have experienced the patient-nurse relationship during their stay at an emergency care department. The study is a descriptive cross-sectional study with a quantitative approach, where the population consisted of patients who were cared for at an emergency care department in the County of Västmanland, Sweden during 2007. The sample consisted of 93 patients which were asked to answer a questionnaire.

Arbetets utgångspunkt var att Logosol AB gav oss uppdraget att optimera deras förpackningslösningar ur kostnadssynpunkt. Vi insåg tidigt att det skulle bli omöjligt att genomföra en optimering då relevant information saknades och sannolikt alldeles för tidskrävande att ta fram. Detta ledde till att uppdraget övergick från att handla om en optimeringsansats till att skapa ett kostnadsbaserat kalkylunderlag som tillåter en jämförelse mellan olika förpackningsalternativ. Vi koncentrerade oss på två produkter som båda var representativa för en stor del av företagets produktsortiment. Då förpackningar måste köpas in tänkte vi utvärdera om TCO (Total Cost of Ownership)-ansatsen skulle vara lämplig för ändamålet.

The effects of dexmedetomidine and butorphanol sedation on skin reactivity during intradermal testing in healthy dogs were evaluated. The effects of dexmedetomidine and butorphanol were compared to medetomidine, a sedative agent having scientific proof of not interfering with skin test reactivity, in a randomised, double blind, cross over study performed on 8 adult dogs. The dogs were sedated with medetomidine (Domitor vet.®, 0,01 ml kg-1) intravenously, or dexmedetomidine and butorphanol intramuscularly (Dexdomitor vet.®, 0,01 ml kg-1; Dolorex vet., 0,01 ml kg-1) after which they received intradermal injections of positive control solutions (histamine 0,1 mg ml-1, 0,05 mg ml-1, 0,025 mg ml-1), a negative control solution (0,9 % NaCl) and allergen extract (Dermatophagoides farinae, Cladosporium and Artemisia vulgaris). After a wash out period the trial was repeated with a reversed sedation protocol.Skin reactivity (wheal size, induration and erythema) and quality of sedation (immobilization, response to stimuli and injections as well as over all working conditions) were evaluated. The combination of dexmedetomidine and butorphanol provided reliable, good sedation and analgesia without adverse effects.

In the latest edition of NRC (2007) the feeding recommendations for Ca and P to growing horses were increased with 35 and 25 %, respectively, based on results from a Canadian study showing that daily endogenous fecal losses of Ca and P were greater than previously suggested. A Ca absorption efficiency of 50 % is used for all horses. However, the true absorption efficiency might be as high as 70 % in young horses. P absorption efficiency is assumed to be higher for growing horses because their diets are often supplemented with inorganic P. Thus, an efficiency of 45 % is used for growing horses as compared to 35 % for mature horses.

?During the past few years cooperation between the EU member states has expanded considerably in areas such as justice and homeland affairs. International cooperation in criminal justice has become more important as borders between EU countries has been lifted and because of this, various criminal groups have also had more opportunities to commit crimes cross borders. The Italian mafia groups in particularly have been operating in almost every country in Europe and have exploited the possibilities offered by the EU. The increase of organized crime in Europe has created a demand for EU to step up their actions against the organized crime.The purpose of this essay is to investigate exactly how the significant EU is has been in battling organized crime in Italy.

 To enjoy work, and be satisfied in the work you do, is important to most people. Work scientific research shows that dissatisfaction with physical or the psychosocial work environment often gives negative effects on the performed work. The purpose of our study is to chart the experience in work satisfaction and psychosocial work environment amongst nurses within psychiatric care. It is an empiric cross section study. The participants in the study contains nurses who are either employed on a conditional tenure or have a temporary post (>3 months) in policlinics and wards in general adult psychiatric care (n=126).

This essay is a product of the author?s interest in silent films from Soviet, especially, documentary films. Before the 1920?s documentary filmmaking had mostly been limited to newsreels and short scenes. Only occasional feature-length documentaries had been made.

Magneter har använts långt tillbaka i tiden för att behandla olika åkommor. Det senaste årtiondet har de fått ett uppsving som en alternativmedicinsk metod. De påstås ha olika medicinska effekter så som att ge ökat blodföde och verka smärtlindande och avslappnande på ömma muskler. Syftet med den här studien var att studera huruvida hästtäcken med 120 stycken insydda permanenta magneter (à 900 gauss) har någon effekt på beteenden hos hästarna vilka tyder på en ökad avslappning. Sju normala, friska hästar inkluderades i en prospektiv, randomiserad, blindad, placebokontrollerad cross-over studie.

During the last decade a number of studies have been published that investigate how the most fundamental aspect of political organization, the regime type, affects population health. The results unanimously show that citizens of democracies live longer and healthier lives than citizens of non-democracies. Many explanations for this have been suggested, among these are that democracies redistribute more and invest more in salutogenic resources, and that the tendency of dictatorships to control the media negatively affects the ability to spread information crucial to public health. When these mechanisms are controlled for, however, it turns out that democracy has a large residual correlation with for example life expectancy, which suggests that other mechanisms are also involved.In this paper two new mechanisms regarding the possible psychosocially mediated health effects of the regime type are investigated, namely political repression, and the possible negative effects this might have on the levels of chronic stress, and autonomy, which connects to a large previous literature in social epidemiology. In the paper an ecological cross-country design is used and country-level data, provided mainly by the World Bank and Freedom House, is analyzed with a simple multiple OLS-regression model.

Every observation method has its advantages and disadvantages and a well-adopted method gives more reliable results. Factors affecting the choice of the most appropriate methods for recording foraging behaviours include species, group size, environment, seasons and age. The focus for this study was to determine which method is most appropriate for studying the foraging behaviour of a troop of 89 olive baboons (Papio anubis) living in a riverine forest by the Southern Ewaso Ng'iro River by Lale'enok Resource Centre in Kenya. To determine this, a literature study was carried out to compare methods from monkeys and apes. I found instantaneous sampling was the most common method with intervals of 5 minutes in most cited studies.