Att vårda sina relationer har för företag blivit betydligt viktigare och mer tid har lagts på utvecklandet av relationsmarknadsföring. Hur dessa relationer skapas och vad som gör att de utvecklas och bibehålls har dessutom varit i forskarnas blickfång. I dagens forskning åtskiljs relationer mellan företag samt relationer mellan företag och konsumenter.Syftet med denna uppsats är att, genom att studera och analysera Hendryx Skis Industries konsumentrelationer, undersöka huruvida Holmlunds relationsmodell, som utvecklats för att studera relationer mellan företag, även är tillämpbar för att undersöka relationer mellan företag och konsumenter.Med skidföretaget Hendryx Skis Industries som fallstudie analyserades det insamlade materialet med hjälp av tre dimensioner; en teknisk, en social och en ekonomisk. Tydligt kan sägas att den tekniska och sociala dimensionen kan identifieras som viktiga och väl fungerande mätinstrument. Däremot bör bättre anpassade ekonomiska variabler utarbetas för att på bästa sätt kunna analysera kundrelationer även inom denna dimension..

This study focuses on the transfer between a product-oriented to a service-oriented perspective regarding marketing activities in companies due to the development of information technology. It illustrates how this very transfer has been, and can be, contemplated through the eyes of organizations working with marketing in a digital world on a daily basis. Technology has turned several industries - their price-setting, communication channels and supplying possiblities - upside-down. This turnpoint brings out a new way of observing and working with marketing. Therefore, we find it interesting to gain a better understanding of how actors within industries where the turnpoint is a fact observes marketing, and how this service perspective can be seen in their various organizations and daily.

The purpose of this essay is to examine when teachers choose to discuss mathematics withstudents rather then just talk about mathematics. A definition where used to distinguish betweenan interaction that is not a discussion and an interaction that is a discussion. This definition hasbeen created by drawing ideas from other works into making a quite simple definition whichtherefore is easy to observe. The discussions are also separated into two different kinds ofdiscussions. The first and most common category of discussion are one where only imitativereasoning is used.

I denna rapport framgår vilken energibesparing som är möjlig i vissa processer hos Ankarsrum Industries. Hypotesen var att sänka företagets energikostnader med 30 %.Företagets analyserade stödprocesser omfattar tryckluft, belysning och ventilation och lokalkomfort. Tryckluftsproduktionen kostar idag 259 000 kronor om året. Företaget har ett tryckluftsläckage som uppgår till 113 000 kronor. Om läckage tätas och en ny kompressor investeras kan företaget spara 160 000 kronor per år.Belysningen i företagets lokaler består av flera olika typer av armaturer med varierande kvalitet.

Lean Production is used by many manufacturing companies. Companies in process industries do not use Lean Production to the same extent today. This is part of the report's issue to explore how Lean Production can be applied to a company in the process industries.The investigated company is a processing company that manufactures various types of foil. The company wishes to streamline its production and has therefore asked the authors to examine if Lean Production can offer the company improvements in their production. Lean Production value stream mapping tool has been selected to identify and analyze the current state of two of its products in production.

This essay is focusing on leadership and motivation in the creative process. The perception on the leadership has changed over time. Today?s leadership theories suggest that the leadership should be adapted after the organisations conditions. Due to the increasing globalization, companies are forced to operate in an increasingly competitive market.

Hur ska ett användargränssnitt utformas för att det ska vara lätt att använda i stressade situationer? Hur skapas ett program som uttrycker professionalitet och samtidigt enkelhet? Dessa frågor och många fler uppkom vid starten av arbetet med gränssnittsdesignen till programmet CMC (Creative Media Concept).Huvudpoängen med CMC är att användaren på mindre än en minut ska kunna presentera t.ex. en företagspresentation. Eftersom CMC endast varit en idé i tankarna tills nu, så har målet med detta projekt varit att utveckla idén och skapa en gränssnittsprototyp åt företaget Cascade Creative Media i Luleå. För att uppnå detta så har en enkätundersökning och teoristudier utförts, detta har sedan legat till grund för de olika idéer som tagits fram.

Title: Establishing in China?s ?good-enough? market - A benchmarking study on Scandinavian engineering industries? further establishment in China. Problem discussion: The Chinese market is gaining importance for Scandinavian engineering industries and is by many considered a crucial market to be successful in. These companies have a tradition of producing premium products for premium customers. However, in China many are currently experiencing the threat from local competitors producing products of somewhat less quality aimed at the vast Chinese middle market - the good-enough market.

?A designer rarely works alone?. The first sentence of Jonas Löwgren and Erik Stolterman's chapter on design as a social process made me curious. What if a designer worked alone? What are the actual differences between working on a project alone and as part of a group? How would it influence the creative process? What would be different when coming up with ideas, meeting with clients and setting deadlines? Does the influence of another designer stifle the individual creativity or does it actually nurish it? This paper is written to answer these and other questions as well as take you through the creative process of the production of ?Daddy? - the music video..

ABSTRACTThis essay has as its main purpose to examine how teachers handle teaching in art, after the governments steeredocuments and goals to reach.To find out about it I have done interviews with four teachers. I have made a study of litterature to introduce some different teaching methods that is more or less meaningful and useable. The result of the examination was different from what I expected. The interviews showed that the four teachers work in varios ways after their own conditions. They have different experiences and also have different opinions about what is most important in the art teaching.

The study set out to find how artists organize and use their personal collections from a Personal Information Management (PIM) perspective, and how that use affects their practice and their art production. A secondary object of the study was to articulate the ways that personal collections are utilized as tools by creative users.  The empirical data consisted of five qualitative, semi-structured interviews with Swedish and Norwegian sound artists. The constant comparative method was used for analysis, and Activity Theory was used as a theore- tical framework for the study. The study concluded that artists? personal collections, while diverse in content and structure, serve the same functions as tools in creative processes, and that attention to the uses of personal collections highlight needs that could be better met by integrated PIM-functionality.

In the fragmented network economy of toady remote work for creative designers becomes mor eand more prevalent. This is good for a number of reasons. Mainly, creative designers can find work inside and outside of their region irrespective of where they choose to live. However, competing for jobs in a global market is harder, and the online presence of the creatives becomes their main shopping window. We have conducted a study, interviewing digital creatives in Västerbotten.

Creativity and innovation have become two very important concepts in today?s society where the demand for these abilities are sought after. At the same time, the school system of today follows a more traditional outlook on what learning and knowledge means.The extend students ability to understand and elevate their motivation is possible through creative methods of working. In order to create a school system which can withstand the demands of the future by including creative methods in its model, a study was carried out to examine how teachers? thoughts on creativity could mean for its development.This study took place in an elementary school in Sweden where Entreprenöriellt Lärande (EL) has been in use for the last two years.

The graduation essay has been carried out in co-operation with Kalmar Industries in Lidhult, Sweden. The purpose of our essay was to develop a complete construction solution on a hoist that could lift a laying wheel, lift it up and then turn it 90 degrees. After that the wheel shall be placed in a special holder.The background of the essay is a record of reports of damage wheels when they been incorrect lifted with a forklift. The hoist shall be used together with the same forklifts that manage the wheels today. Together with our instructor at Kalmar Industries we developed a requirement specification and from that we got free hands.However this was not the main task from the beginning, then a simular hoist should be develop but used directly in the assembly workshop without using a forklift.We started to find principle solutions that later was evaluated against the requirement specification.

The DuPont formula is one of the most well known and basic tools used for financial statement analysis and is highly useful for understanding firms strategies and operating environment. Previous studies on American listed companies have also shown that analysis of the changes in the DuPont components is useful in forecasting contexts. In this thesis we test whether disaggregating the change in return on net operating assets provides incremental information about future performance for Swedish listed and not listed companies. We find that the change in asset turnover is a leading indicator of increased profitability for both listed and private companies, regardless of size. We also find evidence that the usefulness of the disaggregation for understanding future performance is greater in capital intense industries and lesser in service industries..