The creation of value is considered the core purpose and central process of economic exchange. Value creation is now conceptualized as shared by both producers and customers, and value is seen as fundamentally derived and determined in use, the integration and application of resources in a specific context, rather than in exchange, embedded in products and manifested as price. The field of research is abundant with publications but these do not fully further the understanding of value creation and co-creation in a way that is meaningful for theoretical development and decision making in business and marketing practise. Without a thorough understanding of the factors characterising value co-creation, the nature as well as content and locus of co-creation cannot be identified. In that case value co-creation easily becomes a concept without substance. Until now, individual publications on co-creation have focused on few or different aspects, have emphasized the process from either the customer?s or from  the firm?s vantage point, have different theoretical approaches and have ignored the complexity in interactions between actors.The purpose of this essay is to analyse how five fundamental aspects of co-creation of customer value are perceived in contemporary marketing literature. Discussing the different views on co-creation, this essay concludes that thoughthere are evident points of agreement, finding one generally valid doctrine of predestination or value co-creation is improbable.

Bakgrund: Tonåringar med kronisk hjärtsjukdom måste lära sig ta ansvar för sin hälsa och sin egenvård, inför övergången till vuxensjukvården. För att klara detta krävs att tonåringen får kunskap om och förståelse för sin sjukdom och vad den medför. Sjukvården och föräldrarna måste lämna utrymme åt den unga patienten att träna på de färdigheter som behövs, så som delaktighet i beslut, ansvarstagande, självständighet, problemlösning, coping. Med tillräcklig kunskap, erfarenhet och rätt stöd upplever tonåringen en känsla av empowerment. Syfte: Att beskriva resultatet av forskning som utförts om vilka färdigheter en tonåring med kronisk hjärtsjukdom behöver för att klara sin egenvård, vid övergången från barnsjukvård till vuxensjukvård.

Denna kvalitativ intervjustudie, söker en förståelse kring fenomenet sex som självskadebeteende. Självskadebeteende har studerats och definierats, men sex som ett självskadebeteende är inte inkluderat som ett begrepp i dessa vetenskapliga studier (Zetterqvist, 2014; Nock, 2014; Klonsky 2009). Däremot har psykologer, organisationer och andra professionella tolkat och definierat fenomenet som att det existerar (Sjöström, 2012; Landgren 2015; Jonsson och Mattson, 2013; Tjejouren 2015; MUCF, 2013). Genom intervjuer med tre olika personer som kommer i kontakt med sex som självskadebeteende, kombinerat med tidigare forskning, visar denna studie att sex kan användas som självskadebeteende och att det görs i syfte att hantera (coping) ångest och andra negativa känslor. Tidigare trauman och/eller en dysfunktionell familjedynamik kan leda till att en individ utvecklar icke fungerande strategier för att hantera potentiella dåliga känslor. Individerna vänder sig till sexuella destruktiva beteenden som en affektregleringstrategi.

This report is about changes in an organization. Changes is something that every organization sooner or later is bound to do. In many cases the changes leads to problems and conflicts. I have chosen to study one change process in the home help service of the municipality of Bollnäs. The change process I have chosen to study is about changes in the day-to-day work for the employees at the home help service.

We have chosen to focus our study on conflicts and handling of conflicts in a classroom environment. We are addressing problems such as the teachers? roll in a conflict, the importance of solid leadership in the classroom, students? agency, defense mechanisms in coping with conflicts and so on. In this paper there is a review of different perspectives on conflict and of understanding why conflicts occur the different reasons for the conflicts. Our observation study took place in a grade three classroom, in a mid-sized town, during a regular school day.

In recent years more and more people have been sick-listed due to stress and it has happened to more women than men. The purpose of this paper is to see if recoveringfrom stress related states of ill-health can be promoted through participation in a stress management course. Five women who were or had been sick-listed and had participated in the life management course were interviewed. The results show that the course was an important forum for expressing emotions. The participants were more positive about the future after than before they entered the course.

AbstraktPå senare år har media kommit att debattera flitigt i frågor som handlar om neuropsykiatriska diagnosers effekt, vikt och betydelse, vilket har kommit att dela de professionella och fackfolket i två läger, de som är för diagnostik och de som är emot. Detta diagnostiserande system har visat sig ha både positiva effekter, men också negativa stigmatiserande effekter. Syftet med uppsatsen var att genom en kvalitativ intervjustudie få ökad förståelse av den neuropsykiatriska diagnosens betydelser för individer som fått Aspergers syndrom, samt att se om betydelsen av diagnosen skiljer sig något åt i förhållande till när i livet diagnosen blivit ställd, som barn/ tonåring eller som vuxen? I studien analyserades respondenternas berättelser och fram träder en mångskiftande bild av diagnosens betydelser. Gemensamt för respondenterna är att diagnosen har fått en praktisk och psykologisk betydelse, den har inneburit nya möjligheter men också hindrat individerna att leva sina liv fullt ut.

Syfte: Att beskriva sjuksköterskans upplevelser och copingstrategier vid vård av barn med cancer samt beskriva de ingående artiklarnas datainsamlingsmetod.Metod: En beskrivande litteraturstudie med kvalitativ ansats. Totalt granskades elva artiklar, nio kvalitativa, en kvantitativ samt en med mixad metod. Artiklarna söktes via databaserna PubMed och Cinahl mellan åren 2005 till 2015.Huvudresultat: Fem teman identifierades: Sjuksköterskans upplevelser vid vård av barn med cancer, kommunikationssvårigheter med barnen och deras föräldrar, svårigheter inom yrket, samt den palliativa vården och döden, sjuksköterskans copingstrategier vid vård av barn med cancer. Sjuksköterskan upplevde hinder i kommunikationen relaterat till negativa prognoser för barnen samt om barnen var svåra att nå och inte ville kommunicera. Känslomässiga svårigheter uppstod ofta då sjuksköterskan skapat personliga band till barnen och deras familjer.

This project investigates the cooperation between architect and engineer. The context of the investigation is the design of buildings for a sustainable society. The goal of the project is to further the development of the sustainable built society by increasing the knowledge of the interdisciplinary cooperation between these two fields. The focus is a close cooperation already from the start of a project. By involving both fields in the early design stages it is thought that the knowledge and skills of each field is better utilized.

The purpose of this research is to survey and describe some science teachers? conceptions of which assessment criteria they use at the marking process. Questions which are relevant for this research are the following: 1. Which assessment methods form the basis for science teachers? marking process? 2.

The purpose of this study was to explore experiences of the process of developing a homosexual identity during childhood. We wanted to examine the experiences, feelings and thoughts that young adults, identifying themselves as homosexuals, had growing up in Sweden.For the study a qualitative method was used and nine interviews were made with young adults in the ages of 18 - 30. They answered our questions about their process of developing a homosexual identity, about their friends, family and school and about the society in general. We analysed the material from the interviews using the theory of the coming-out-process as presented by mainly Månsson and Hilte (1990).The main result from the study was that there were some difficulties for our respondents to become aware of their homosexuality and reveal their homosexuality to others. Most of our respondents experienced anxiety and/or fear as they were becoming aware of their sexuality but did become conscious about their homosexuality and accepted it before turning 21 years old.

Preschool has a long tradition of using picture books, both as entertainment and as a resource for educational activities. In science there are two main application areas. The first one is science concepts and the second is to teach basic science process skills. These skills, observing, communicating, inferring, classifying, measuring and predicting reflects the methods used by scientists. Picture books potential to put science concepts and activities that promote the use of science process skills in a meaningful context, recommends using picture books for this purpose.

Problem solving is a big part of design, however a lot of emphasis is put on creativity in research related to the effects of stress. Research has shown that the amount of stress we feel affects idea generation. Stress may also affect the ability to solve problems, however the researchers don?t seem to agree about what the effect of stress actually does.The study was made through experimental sessions where the respondents were asked to solve 4 matchstick puzzles of similar difficulty. Depending on their outcome they experienced more or less stress.

ABB I-R Waterjet Systems combines the robotics and motion expertise of ABB Flexible Automation with high-pressure intensifier/pumping technology from Ingersoll-Rand to provide and continue to develop innovative waterjet cutting systems for global markets. The purpose of this assignment is to develop a process water purifier. The purifier should be applicable as an option to ABB I-R?s production cell Cutting-Box. At first hand the process water should be purified well enough to let out in the municipal sewage system, but the ultimate solution is purifying the process water to the range that recycling is possible. When investigating the different principle of purifying water, a research of different products and their manufactories was done. These different products were compared and the principle of filtration was the most applicable, as most of the products were designed for far larger applications. As the process water contains quite large amount of particles, it is necessary to perform the filtration in different steps. The process water purifier is therefore composed of a module of coarse filtration and one of micro filtration. In the module of coarse filtration the mainly amount of fibres and particles are eliminated. They are kept back in the container unit with the larger fragments and dumped with these when the container is emptied. In the module of micro filtration the filtration is performed in two steps. In the first step particles larger than 50?m are eliminated, in the second step the micro filter is setting the range of purifying, in this case 10?m.

The aim of the study is to examine how the executive leadership and the decision-making process are shaped by the leadership environment in a transition democracy as Venezuela. The questions I intend to answer are: What kind of leadership environment surrounds the leadership and what kind of consequences does it have on the leadership and the decision-making process in Venezuela? To answer my questions I will use the literature: Political Leadership in Liberal Democracies (Elgie, Robert 1995, London: Macmillian), together with the method ?The cultural determinist school of history? by Tomas Spencer, later reproduced by Kellerman. The leadership environment provides unique opportunities for a leader to gain control over the decision-making process. Institutional structures and the needs of the society are major parts in determining how the political leadership is exercised.