SammanfattningExamensarbetet har utförts under 2012/2013 och är en avslutande del i vår utbildning inom industriell ekonomi.Vi har valt att fördjupa oss i Lean och se hur vi kan få in denna metod och ?tankar? i den administrativa delen av akademin. Lean används idag inom många olika sektorer och är en erkänd förbättringsmetod vars syfte är att skapa nya smarta och utvecklande sätt att utföra sina arbetsuppgifter på. Dessutom ska det vara gynnsamt för medarbetarna som arbetar i detta och verksamheten som helhet.På administrationsavdelningen på ingenjörshögskolan i Borås finns intresset av att se vilka möjligheter Lean kan medföra för en särskild process. Denna process önskar de få förtydligad och förhoppningen är att eliminera riskerna för fel och missförstånd.

Bygglovsprocessen är en vital del i den totala byggprocessen eftersom ett bygglov är nödvändigt i nästan alla fall av nybyggnation och större renoveringar. I dagens samhälle där byggprocessen är under utveckling och allt större tidspress finns så är bygglovsprocessen ofta en flaskhals innan bygget kan påbörjas. Därför behöver bygglovsprocessen utvecklas för att bli effektivare.Syftet med denna undersökning att utreda vad tidigare kunder hos Stadsbyggnadskontoret (SBK) Göteborg anser om bygglovshanteringen. Utifrån de resultat som erhålls presenteras vilka delar i bygglovsprocessen som kan förbättras och effektiviseras. Dessutom ges förslag på förändringar för att uppnå detta.Kundundersökningen genomfördes med en enkät som skickades ut via e-post till kunder som fått godkänt bygglov i februari 2014.

Business Process Modelling Notation (BPMN) is a way to graphically draw a diagram of a business process. A BPMN diagram consists of several so-called flow objects. These are interconnected in the graph through sequence  flows. BPMN models are merely graphical representations of business process and there is a need to simulate these diagrams for different purposes. The simulation that now is available for BPMN is that the model is evaluated by checking if it is correct.

The study has got three aims. The first purpose is to implement the Newman et al.s rampage theory (2004) in a more dominant European context. In this way, the theory?s strengths and weaknesses can be exposed. The second objective is to look at the motive.

The purpose of this study is to increase an understanding of what prevents the mandatory reporting law, based on the preschool staff's approach to mandatory reporting law about child abuse and neglect to social services, and how these barriers affect their decision to report. The study will also understand what preschool staff experience facilitates the mandatory reporting process and what can be done to improve the process even more. The questions of the study were based on the purpose of the study and have been formulated in two questions:What prevents the mandatory reporting law requirements for preschool staff and how can these barriers be removed? What facilitates for preschool staff to be confident in the decision to report child abuse and neglect, to social services?The study used qualitative semi-structured interviews with five people working at the preschool, including two preschool teachers and three childcare workers. An interview guide was designed as a help to answer the questions about what the barriers are and what it is that makes it easier for the preschool staff, regarding the decision to report cases of child abuse and neglect to social services.The results, based on the five interviews , shows preschool staff's thoughts of the knowledge on the mandatory reporting law, the mandatory reporting process, their perspective of the mandatory reporting law and the uncertainty surrounding the mandatory reporting law.The study's analysis consists of the results that have been analyzed using the theory of social representations, in which the analysis shows an understanding of how the preschool staff act and think about the mandatory reporting law requirements based on their everyday knowledge.

In the year of 2001, China launched their new international marketing strategy Going Global. As an effect of this, the frequency of Chinese establishments in Sweden has increased heavily in the last ten years. One of the larger Chinese establishments in Sweden happened in 2003, by the telecom company Huawei. This essay illustrates the obstacles that a Chinese company faces when setting up their business on the Swedish market. Previous studies have focused on Swedish establishment abroad.

We?re all aware that technology progresses forward with giant leaps on a daily basis. In one-way or another this affects us in our everyday life. It can affect us in the way we?re shopping, communicating, researching, planning future events or how we choose to be entertained. That the web is an increasingly stronger tool for communicating in more or less every type of business is becoming more evident for people.

The manufactory industry, due to decline in profit margins, is seeking new business opportunities by moving towards servitization and value-adding services in after-sales. We have therefore conducted a case study to investigate a manufacturing company in their current transformation towards servitization. By studying the management perspective, we aimed to understand how Information Technology, by adding value, could play a role in the transformation process. This study shows that information technology can take an integrating role, by supporting new value-adding services to provider and customer, as well as a co-creating role, where both provider and customer benefits by learning from each other, in the changing work process initiated by new services. The study has also shown that Information Technology, together with organization, information and people, are crucial components in the manufactory industry?s transformation towards servitization.  Furthermore, the study has also shown that the value chain has the potential to drastically change due to the value-adding that the information technology brings to the progress of servitization..

The vision of this thesis was to create a concept that can be used as a base for amachine construction. The purpose of this project was to use different methods todevelop a concept that on the best way meets the sat up requirements. This projecthas been divided into three stages/parts; principle, primary and the final solutionstage.This thesis has been conducted in collaboration with Västkustägg AB. It is aconstruction project designed to construct a machine that will automatically putlabels on the egg packages. Västkust AB wanted to automate this process.

Syftet med denna studie var att undersöka hur ett HVB-hem för ensamkommande flyktingbarn i Gävleborgs län arbetar för att främja ensamkommande flyktingbarns integration. Fokus i studien låg på metoder och strategier samt svårigheter som verksamhetens företrädare upplever i sitt arbete. Metoden som användes var kvalitativ intervju och under arbetet hade författarna en hermeneutisk infallsvinkel och materialet analyserades utifrån systemteori. Resultatet visar metoder och strategier som berör trygghetsskapande, samhällsorientering och nätverksskapande. Svårigheterna berör till stor del balansen som de ensamkommande flyktingbarnen måste hitta mellan de erfarenheter de bär med sig och den situation de befinner sig i idag.

The high level of competition and the rapidly growing technology development has created new challenges for today's businesses where they are forced to deliver more customized products at a lower price and a shorter time period. This places high demands on the companies' ability to design and develop better products in a more efficient way. In addition to developing products, the design process focuses on securing long-term success for the company by developing nourishing skills. However, to achieve an effective design process the companies must improve their ability to plan as well as use their knowledge base in a more efficient manner. Toyota's product development system is a critical component for companies to address challenges that they?re facing and offers a great potential to create significant competitive advantages.

For a long time I have felt that there is a lack of time planning productson the market that attracts me to use them. Therefore I wantedto explore the possibilities of developing something that I reallywanted to use.At first I tried to come up with a more general tool for planningand structuring time, different from the products that are alreadyavailable. But soon I found it more interesting to see myself as theprimary user. This way I felt that I could experiment more and Ididn?t have to take things like production, cost and possible targetgroups into consideration.As I set out with an aim to try and understand my own problemswith planning and structuring time the project became a very personalone.

The purpose of the study was from the perspective of young people that has completed a stay at HVB-home. The respondents are between 15-21 years both boys and girls. The basic questions were: How do the respondents look upon this HVB-homes service process? How do the respondents look upon this HVB-homes service contents? How do the respondents look upon this HVB-homes service regarding available information and how the staff is available? What positive and negative experience do they have from their stay at the HVB-home? We also wish to get a picture of what is important to change to improve the quality on this HVB-home. To receive answers to those questions we formed a questionnaire.

The importance of daylight for humans has been known for a rather long time. Applying this knowledge in the science of urban planning is not very common, at least not in Stockholm, Sweden. Living in a country far from the equator with great differences between daylight and darkness during the year, daylight gets even more important for our wellbeing. This study aims to highlight the subject of daylight planning and contribute to the discussion about how to include daylight in the process of urban planning. By critically observing a new built district in Stockholm and applying guidelines of how to use daylight planning, this paper shows how important it is to include daylight planning early in the process.

The purpose of the study was from the perspective of young people that has completed a stay at HVB-home. The respondents are between 15-21 years both boys and girls. The basic questions were: How do the respondents look upon this HVB-homes service process? How do the respondents look upon this HVB-homes service contents? How do the respondents look upon this HVB-homes service regarding available information and how the staff is available? What positive and negative experience do they have from their stay at the HVB-home? We also wish to get a picture of what is important to change to improve the quality on this HVB-home. To receive answers to those questions we formed a questionnaire.