Sökresultat:
1222 Uppsatser om Consumer involvement - Sida 49 av 82
Varumärkeskommunikation för marknadsledare : En studie av Red Bull's varumärkeskommunikationoch image
The purpose of this thesis is to through brand communication and Red Bull?simage examine how they position themselves as leaders on the Swedish energydrink market. We chose relevant theories within buzz marketing, word ofmouth, sampling and events. Our method of preference was quantitativequestionnaires which we spred through email to students at the LinneausUniversity and other social networks such as Facebook and blogs. Our empiricalstudy is based on our questionnaires and information about Red Bull.
Om europeiska fattigdomsteorier och deras tillämpbarhet, relaterade till policydokument för EU:s fattigdomsår 2010.
This master?s paper first presents some of the principal theories and concepts developed by the poverty researchers Rowntree, Titmuss, Townsend, Sen and Lister. These theoretical frameworks are then related to two documents from the EU and Sweden concerning combating poverty and social exclusion, bearing on the establishment of the ?Year 2010 against Poverty?. Finally, I discuss the value in practice of these theories and policy documents, as regards reducing poverty in Europe.It has become clear in this investigation that the theories and concepts from earlier research are still relevant to the formulation of contemporary policy programmes, and that earlier research helps us to avoid old traps in fighting poverty.
Hörde du inte vad jag tänkte? : En kvalitativ studie om medarbetares förväntningar på enhetschefers ledarskap och konsekvenserna om förväntningarna inte uppfylls
The aim of the study was to gain a deeper understanding of the expectations that assistant nurses in the elderly care have on unit manager's leadership and the consequences if the expectations are not met. To answer the purpose of this paper a qualitative research was conducted with interviews with six assistant nurses in municipal elderly care. To analyze the empirical material communication were used as a theoretical concept. Communication includes codes, signals and messages to be interpreted by the parties in a conversation and they can be both verbal and nonverbal. This means that communication is complicated and can cause confusion if it is interpreted wrong.
De kan säga dig vad en pommes frites är, men inte en potatis... : En studie över amerikanska överviktspreventiva skolbaserade program
This study has focused on obesity prevention efforts in schools in the United States of America. The study was conducted in two states, Oklahoma and New Hampshire. In New Hampshire, the study was focused on more minor efforts which were the "CSHP", HEAL, Early Sprout, FIT, AFHY, 5210, and Kids CATCH Club. In Oklahoma, the focus on the study was on the program It's All About Kids.Method: Unstructured interviews and observation, analysis from an national policy document. A total of seventeen interviews conducted, seven of them in New Hampshire and ten in Oklahoma.
Medarbetarsamtalets möjligheter till ökad hälsa, lärande och förändring : En intervjustudie bland medarbetare och chefer på ett sjukhus
Arbetet utgör en stor del av våra liv och har stor betydelse för den personliga hälsan. Hälsofrämjande insatser som riktar sig mot arbetslivet kan på så sätt påverka den nationella folkhälsan. Ett sätt att skapa delaktighet och inflytande på arbetsplatsen är att årligen genomföra individuella samtal mellan chef och medarbetare. Frågan vi ställde oss inför studien var Om medarbetarsamtal kan ses som hälsofrämjande? Syftet var att undersöka hur medarbetare och chefer på ett sjukhus upplever hälsofrågor i medarbetarsamtal och utifrån detta studera vilka möjligheter till lärande och förändring som finns.
Den demokratiska lyxen
Abstract: The fashion industry is perhaps the most unpredictable one where change occurs very rapidly. In order to be attractive and interesting in this competitive industry, a brand must constantly be up to date and differentiated from other brands to attract the consumers. This has given rise to an increasing growth of brands that cooperate for marketing reasons and more specifically, clothing retailers that perform designer collaborations with exclusive designers to create limited collections.Studies describing the effects of those collaborations on the retailers brands are rare and especially from a consumer perspective. Since H&M has been a pioneer in designer collaborations and has done it more times and for more years than any other retailer we have conducted our study on their case. Our intention was to investigate how the designer collaborations have affected the brand equity and image of H&M, if the collaborations have increased the willingness to pay for H&M's other ranges and if they have affected H&M's ability to extend its brand to higher price segments, through an experimental study.
SERVQUAL : ett lämpligt mätinstrument av upplevd tjänstekvalitet inom reseindustrin?
The travel agencies exist on a market that is distinguished by increasing competition. A majority of the travel agencies offer different services that all satisfie the same customer need. However,one major difference in the market aspect is the service quality, this making it an important mean of competition. There are several acknowledged methods of measurement when it comes to service quality and it is important to use an instrument that takes into consideration the fact that charter tours is a complex merger of several services. The purpose of this essay is to establish if the SERVQUAL method is a suitable instrument for measuring service quality in the travelindustry.
Är prostitution ett uttryck för brist på jämställdhet? : En studie av den unika sexköpslagen
Our purpose with this essay is to find explanations to the genesis of the Swedish law against prostitution now in power, known as Sexköpslagen 1998:408. We enter deeply into the official reports behind the law. This Swedish law implies that in a sex trade a crime is committed only by the consumer, and not by the seller. Our essay will result in an analysis of what sexköpslagen is an expression for. Our assumption is that the so called ideology of (gender) equality in Sweden might be a part of the explanation to the genesis of sexköpslagen.
Utan papperstidningen saknas existentiella förutsättningar för journalistik på webben : En undersökning av lokala tidningars förutsättningar när de möter utmaningarna från internet
AbstractIn the past decades the newspaper industry went through many changes but it has never had a problem of this kind. With the freedom the Internet brings us today and the wide range of information channels, the newspaper is for the first time seriously challenged.When the newspapers began to establish themselves on the internet they thought it was only to copy the content of the newspaper on to their webpage and the advertisers would come along. This move was not planed and had no vision. When the advertisers discovered Internets wide range of advertisement platforms they started to look for other places they could put their ads. This thesis is about the local newspapers ability to address the problem that the internet has created. I based my study on the following issues:Why has internet caused this problem for the newspapers?What are the prerequisites for local newspapers when they face challenges from the internet?How have the advertisers acted after the emergence of this challenge?To answer these questions I did qualitative interviews with different personalities within the newspaper industry, two local newspaper executives and two professors in media economics. In conclusion the result shows that there are different opinions regarding these questions and different views of how to solve them.
Perenner i Norrbotten - Ja, varför inte? :
In this thesis, I have discussed which (herbacious) perennials that are sold most in
the county of Norrbotten in the upper north of Sweden. Also discussed are the factors
considering overwintering and factors that affect the chances of survival. The reason
to the subject is that I m born and raised in Norrbotten and throughout the years I ve
wondered why so many of the perennial flowerbeds look so similar. The purpose of
the thesis is to give another approach to the composition of the garden by explaining
some of the factors that controls the survival of plants. The information is gathered
partly through interviews with plantshop personnel and partly by a literature study.
The results of the interviews reveal that tradition and hardiness is the major reasons
to the consumer s choice.
Agil Systemutveckling : En studie av kravhantering och beställarroll i agila angreppsätt
This paper is a degree project on the C-level, 15 points at University West, Department of Business and IT dept. Informatics. This study is about agile methodology and its impact on IT projects. Requirements management is a process within an IT project, where customer has certain requirements that must be met by an IT system. The difference between the traditional and agile development is in the requirements management process and it can cause problems in a project.
Customer delight genom informationsspridning av juridiska kunskaper : En fallstudie av en hemelektronikbutik
Denna kandidatuppsats är skriven i syfte att analysera hur väl företaget ONOFF i Södertälje informerar sina kunder om deras konsumentköprättigheter och hur missnöje vid okunskap kan förebyggas. Uppsatsens problemformulering är därmed hur väl informerar företag sina kunder och hur de kan klara av diskussionen med kunder om deras rättigheter enligt konsumentköplagen.Genom enkätundersökning mättes kundernas kunskaper om konsumentköplagen samtidigt som ONOFFs chef intervjuades för att få information om hur ONOFF informerar sina kunder om deras rättigheter. Dessutom undersöktes informationskällor från ONOFF som broschyrer och deras hemsida.Genom undersökningen har det framkommit att kunder inte alls är speciellt medvetna om vilka rättigheter de har. Personalen utbildas för att kunna informera korrekt men informationskällorna är inte fullständiga och kunder verkar inte angelägna att vilja ta emot juridiska kunskaper. Genom bland annat använda sig av teorier om Word of mouth och Customer delight kan ONOFF eventuellt minska missnöje..
Professionellas syn på barns och ungdomars brukarmedverkan och brukarinflytande i regionala stödgrupper
Detgår att läsa i en rapport från socialstyrelsen att det finns ett stort behov avatt utveckla och utvärdera metoder samt pröva om dessa kan anpassas för grupperdär brukarinflytande idag saknas. Detta är enkvalitativ studie om barn och ungdomars brukarmedverkan samt inflytande. Syftetmed studien är att undersöka de professionellas syn på barn och ungdomarsbrukarmedverkan samt brukarinflytande i stödgrupper för unga som bevittnatvåld, missbruk och/eller psykisk ohälsa. Studien görs på uppdrag från RegionHalland. Metoden som använts är kvalitativ metod vilket innebär att man harstuderat olika individers upplevelser av det fenomen som undersökts.
Jakten på talang : En studie i hur employer branding kommuniceras effektivt till studenter
Purpose/Aim: To identify which channels of communication are most effective in conveying consumer brands to students. The main areas of research are social media, brochures , employees, and face-to-face interaction as with job fairs, study visits and lectures.Material/Method: Group interviews, literature, electronic sources, Internet sources.Main results: The results of the study show that employees are seen as the most trustworthy source since they are thought of as the most honest. Social media are seen as the communication channel with the broadest range of information but with the possibility of appearing unproffesional. Brochures were considered to be the least effective communication channel as these are rarely read and when they are, often seem contrived and give an overly rigid impression of the company. Face-to-face communication was considered to be the most effective way to gain a professional connection but was as viewed upon with certain skepsis due to the companies tendencies to at times present a false projection of themselves at events such as job fairs.
Internet vs. Butik : En studie om bankers och mobiltelefonoperatörers verksamhet på internet
Bakgrund: I bakgrunden framgår att formerna utbyte och kommunikation harförändrats över tiden. Fysiska butiker börjar i allt mer högre gradersättas av virtuella internetbutiker. Detta leder till att företagenförlorar det fysiska mötet med kunden.Problemformulering: Vilka faktorer är viktiga för företags långsiktiga överlevnad ochkundlojalitet när de använder internet som kommunikationsstrategi, och genom det förlorar det fysiska mötet med kunden?Syfte: Syftet med uppsatsen är att genom en hypotesprövning analysera och utvärdera formerna för utbyte som sker via internet mellan kund ochföretag.Metod: Uppsatsen utgår från en hypotetisk-deduktiv ansats. Kvantitativundersökningsmetod tillämpas i form av en kundenkät.Teorier: Uppsatsen använder följande teorier: Grundläggandekommunikationsteori, Involveringsteorin, Totalkommunikation,Värdestjärnan.Empiri: Empirin består uteslutande av primärdata från kundenkäten.Resultat: Resultatet visar att kunderna inte tycker att bank- ochtelekombranschens flytt ut på internet inte har försämrat möjlighetenför utbyte med företagen.Slutsats: De företag som lyckas skapa värde tillsammans med sina kunder viainternet, och som erbjuder en hög grad av interaktion i de nyakommunikationskanaler som skapas på internet, är de företag somkommer att nå långsiktig överlevnad..