Uppsatsens syfte är att diskutera lean konceptets roll vid organisk tillväxt, för svenska banker. Mer konkret ska kreditgivningsprocess mellan en bank och dess företagskunder diskuteras och analyseras med hjälp av lean konceptet. Uppsatsen är baserad på en kvalitativ ansats. Där empirin består av en semistrukturer intervju, telefonundersökningar samt enkäter. De teoretiska kapitlen är den sekundära datainsamlingen.

Aim is to investigate from a criminological perspective how the safety questionnaire in Älvsborg police district can be improved theoretically and methodologically, in order for the questionnaire to effectively measure criminal victimisation, concern about crime, safety and confidence in the police.1. What should a good questionnaire contain?- Which methodological problems are related to measuring criminal victimisation, concern about crime and confidence in the police?- Which criminological theories are interesting in this context and how can questions be designed from these theories?2. How will the themes now represented in the questionnaire be measured in the best possible way? Are there any reasons to remove, The material consists of questions from the safety questionnaire, the total analysis report and individual reports for the local authorities, as well the results and technical information from Mind Research.

The purpose of this study is to analyze how companies that sell financial services can reach people in the younger audience. The financial services that we refer to are regarding banking and insurance for private users, and with the younger audience we refer to people in the age of 18 to 25. We think that this is a valid and interesting issue to study because of the common thoughts that persons in this age are common users of Internet, social medias and new technology. The main question through our study has been; ?How a financial company can attract the younger generation, and support their creation of value?" Our research is based on a qualitative method.

The purpose of this study is to investigate how the major swedish banks look upon and promote student profitability as well as long-term relationships within the student segment from a CRM point of view. The study incorporates a qualitative course of action with an abductive research approach which has been carried out by conducting personal and telephone interviews with representatives from three out of the four major swedish banks Nordea, Swedbank and Handelsbanken. Our research finds that the banks appear to regard their relationships with students as long-term investments, but that they simultaneously seem to lack distinctive, clear and procreative strategies for securing these relationships. Furthermore, the development of profitability within the student segment is considered an informal process that does not necessarily need to be computed through the use of quantitative estimates. Also, educational variables does not influence the banks as they segment their customer base and the student-centred offerings within the banking industry is to be deemed as being standardized rather than differentiated..

Central African Republic has partly been portrayed in the media as a forgotten crisis, but also as something that is completely natural for how it is in Africa. The society has perceptions about Africa, which has been reproduced and reconstructed in the selected articles. The discourses in particular have appeared in articles are discourses about: us and them, the confidence in experts, social representations especially (emotional roots), ideological inequities and power relations between different parties..

This paper deals with evaluating 3D-bootstrap for the mining company New Boliden in an attempt to revise their current method of calculating average gold riches in different areas. The purpose is to find one-sided 3D-bootstrap confidence bound of the average gold riches. There lacks well-defined theory behind using 3D-bootstrap, in this paper the variogram is used as an estimate of dependencies between the observations, and the block length is chosen to be higher than this estimate. In aid of this, a simulated data material is conducted to check the validity of 3D-bootstrap in a controlled area where the theoretical value is known. The results are inconclusive, and further studies are needed..

ABSTRACTInternet use in Sweden is among the highest in Europe. The increased availability and use of the Internet has changed people's behavior patterns. This, in turn, has made many companies choose to offer their products and services online. This means that there is less personal contact and that customer relations can be described as having gone from face-to-face to face-to-screen. Swedish banks have come a long way in terms of adapting its operations to customers? demand in a global environment that is digitizing at a rapid pace.

SummaryIntroductory: Since the mid-90s, the numbers of places in psychiatric inpatient settings have decreased and accommodations for individuals with schizophrenia have become increasingly common. In addition to the basic needs that we humans have, individuals with schizophrenia may be in need of special support. Social support can be seen as a protective factor for maintaining health and the recovery of the individual. Lack of social support has shown to be linked to mental illness. The extent of need and support of individuals with mental disabilities may be such that they live in a special accommodation where such assistance can be provided by staff.

Kontroll av zinkskikt på monterat räckesmaterial som görs ute i fält saknar en fastställd metod. Zinktjockleken har ett minimum tjocklekskrav enligt den svenska standarden ISO 1461:2009, som bestäms av dimensionen på ståldetaljens tjocklek. Trafikverket begär att med hjälp av detta examensarbete kunna begränsa antal mätningar på plats, då kan det ta allt för mycket tid och arbetsresurser i fall det skulle behövas kontroll av väg-och bro räckesanläggningar från beställaren.Sannolikhetsläran och stickprov i statistik hjälper oss att begränsa antalet mätningarna på skyddsanordningarna som görs ute i fält. Med hjälp av normalfördelning kommer man fram till den efter strävade metoden, som med en rimlig arbetsinsats ger en rättvisbild av skikttjockleken på monterat räckesmaterial.Vid variation av varmförzinkaren på vägräckesanläggningar undersöker man varje leverantörs räckesdel för sig, alltså man mäter zinktjockleken på en varmförzikare för sig, kontrollerar zinkskiktstjockleken på de och tar slutsatser sedan går man vidare till nästa tillverkare. Om vägräckena är mindre än 30 stycken mäter man zinktjockleken på respektive anläggning.För beräkning av zinkskiktstjockleken på monterad räckesmaterial börjar man med 30 mätningar och användning av den centrala gränsvärde satsen för att approximera till normalfördelning och analysera resultatet.Det slutliga resultatet av examensarbetet är ett Excelprogram med inmatade formler.

Syfte: Identifiera de olika betalningsmedlen för att finna samband mellan upplevelserna av deras säkerhet, enkelhet och hur dessa aspekter påverkar valet av betalningsmedel.Metod: Kvantitativ metodTeori: Litteratur, vetenskapliga artiklar och empiriska rapporterEmpiri: En enkätundersökning gjordes för datainsamlingSlutsats: Undersökningen bekräftar att både upplevelsen av säkerhet och enkelhet påverkar konsumenterna i valet av betalningsmedel. Vår undersökning visar att enkelhet ör den vanli-gaste och viktigaste orsaken för en konsument i valet av betalningsmedel. Undersökningen visar även att i olika ålderskategorier skiljer sig användandet av de olika betalningsmedlen åt och den visar även på olika värderingsgrunder vad gäller säkerhet och enkelhet mellan ålders-kategorierna för valet av betalningsmedel..

The purpose of this study is to investigate the lived experiences and treatment of Muslim women in their encounters with the social services. The primal themes for this study was: How does Muslim women experience the treatment of their case in the social services in a situation of need? How can the encounter and experience with the social services affect the clients trust in the social services?  What is the ideal treatment of women with a Muslim identity by the social services?The aim of this study was to investigate and capture the respondents lived perceptions and experiences with the social services, and thus the qualitative interview methodology was implemented to answer the research questions and hypotheses. Seven interviews with Muslim women were conducted in various districts of Stockholm, a city in northern Sweden. Five of the respondents were of ethnic Swedish origin and two were of other ethic origin.The results show that the majority of the respondents experienced a negative response at least once when in contact with the social services.

Vår utgångspunkt för uppsatsen var att erbjuda en fördjupning i bankens, enligt vår mening, intressanta affärsmodell. Utifrån vår fallstudie presenterar vi hur bankföretaget integrerar externt producerade finansiella produkter och vi studerar modularitetstänkandets eventuella tillämpbarhet på externt producerade finansiella produkter. Vidare ska vi identifiera möjliggörare, interna resurser som möjliggör strategisk flexibilitet och dynamisk förmåga.I det förändrade konkurrenslandskapets spår följer ett behov av att komplettera den resursbaserade ansatsen med begrepp som strategisk flexibilitet, dynamisk förmåga. Strategisk flexibilitet och dynamisk förmåga ställer ytterligare frågor om hur dessa skall hanteras varvid begrepp som absorption capacity och modularitet ytterligare definierar hur detta uppnås. Vi skall i denna studie analysera vilka interna resurser, möjliggörare, som är centrala för att integrera externa leverantörers resurser som sina egna..

Bergslagens Sparbank as well as other independent(fristående) sparbanker have discoveredthat some of their customers can not separate them from Swedbank. Some customers maythus believe that they are the same bank. This study seeks factors that may contribute to thisproblem, and measures that can counteract. We refer to this problem as brand confusion andmainly have our focus on factors derived from brand alliance, but also from the companyitself and the banking industry. We use a qualitative method where we collect empirical datafrom interviews with four sparbanker.

I have investigated how municipalities support children with ADHD. I have interviewed persons responsible in five different municipalities. The persons have had the authority to decide how the support funds are to be shared in the municipality. Mostly I was interested to know if the support was the same in all these municipalities and if the children with ADHD really got the help and support they were entitled to. I discovered that the support varied; in some the children were correctly diagnosed but in others municipalities I was not convince.

The aim of this study was to investigate how maternity and child care was carried out at Regional Hospital in Morogoro, Tanzania as well as how it was perceived by mothers and children. The study was conducted with a qualitative method through observation and interviews. The results of the study showed that the staff knew what they were doing and how they should treat their patients and that they helped them without thinking about preventive measures. The study concluded that people wanted to seek the care provided at the hospital and some people stated that they had confidence in the staff. The people that came to the hospital sought care for various diseases and conditions and they all got medical attention of some sort.