En designers främsta uppgift är att hitta lösningar på problem som är svårformulerade vilket kräver full förståelse för designsituationen. Interaktionsdesignern fungerar dessutom som länk mellan olika aktörer i en beställarprocess med syfte att tillgodose slutanvändarens behov, som ofta faller mellan stolarna. Avsikten med denna rapport är att studera hur interaktionsdesignern kan vara den kommunikatör som krävs. Detta har gjorts genom att titta på hur objekt används i kommunikationen mellan designern och dess klient. Studien är gjord genom en videoanalys som tolkats utifrån Herbert H.

The purpose of this essay has been to investigate how newly arrived asylum seekers experience their first month in Sweden. The focus has been on the introduction week that is given within the first month of their arrival, although the study aims to treat the reception that is given in general. This is important because the refugees are in a sensitive state, leaving their country for different reasons, and coming to a new place wich they know nothing or little about. The questions at issue has been the following; * What are the refugees´ views of the information and the treatment they´ve been given during their first month in Sweden? * Which are the possible reasons for the refugees experiencing the reception the way they do? The methods I´ve used have been observation studies during the introduction week, plus interviews with participants of this introduction.

Företag befinner sig i en konkurrenskraftig värld och för att lyckas överleva måste de ta handom sina befintliga kunder såväl som attrahera nya. Med hjälp av dagens teknologi, har företagmöjlighet att lagra information om sina kunder och kan därför få en ökad förståelse förkunders beteende och önskemål. CRM-system (Customer Relationship Management-system)är ett hjälpmedel i detta arbete och har därför blivit en prioriterad investering för företag dåkunder betraktas som dess viktigaste tillgång. CRM-system är en kostsam investering,samtidigt som chansen för att misslyckas vid implementering är stor. Därför är det av stor viktför företag att efter implementeringen kunna hantera, använda och ha förståelse för CRMsystemetsolika funktioner för att lyckas stärka kundrelationer och erhålla tänkta fördelar somsystemet syftar till.Studien tillämpar kvalitativa undersökningstekniker där ett fallföretag har undersökts genomintervjuer.

Computer based information systems play an important role in modern military combat vehicles. The crew needs to be able to quickly get information about both the vehicle and its outer surroundings in order to quickly make the correct decisions. In this report, we describe the development of a prototype new information system for the BvS10 vehicle, manufactured by BAE System Hägglunds AB in Örnsköldsvik.An important aspect of the system is the time it takes from the point that the information is generated by the vehicle sensors until it is presented to the user. The system must be able to ensure that it never displays information that is out of date. Thus, it is important to create a layer and component based architecture for the solution, making it possible to control, in detail, the information?s age as it moves through the system.

This study is focused on small scale water and wastewater handling in Sweden. The study is divided into two major parts; the first describes common methods for water- and wastewater handling and the second part is a case study on three small and expensive systems in Gällivare municipality, in the north of Sweden. In the case study, abilitys for the local government to hand over unwanted systems to the water users is investigated and found to be a plausible solution to cut costs for two out of the three studied systems. In the third case, water and wastewater systems is not recommended to be handed over but other ways of cutting costs are suggested..

Diagnostika verktyg, som t.ex logik för att avgöra om en server fungerar normalt används idag av många företag för att underlätta underhåll av datorsystem och säkerställa driftsäkerheten. TietoEnator GSS ser att ett system för att utföra diagnostik på egenutvecklad programvara, t.ex serverprogramvara för e-tjänster, skulle kunna effektivisera driften av dessa tjänster. Detta examensarbete beskriver utvecklingsprocessen och implementaionen av delar av ett sådant system. Rapporten behandlar också till viss del diagnostikverktyg som finns idag och lite om hur framtida system för att underhålla datorsystem kan se ut..

Illegal logging and its related trade is of great concern around the world. The European Union Timber Regulation (EUTR) is a regulatory approach by the EU to prevent illegal timber and timber products to be placed on the European Union inner market. This means the regulation affects both actors in the member countries as well as the actors exporting timber and timber products to the EU from non EU member countries. This study aims to study the implementation process of the EUTR in Bosnia and Herzegovina (B-H), and its preconditions. Institutional theory is used to understand and explain how the EUTR affects B-H organisations? business environment, and how the organisations choose to respond to the EUTR.

Den amerikanske flygvapenöversten John A Warden III har lagt fram en teori om att man kan se på fienden som ett system av system för att hitta hans svagheter. Teorin bygger på att skapa en bild av fienden genom en fördefinierad indelning i subsystem bestående av fem ringar. Denna bild skall därefter kunna brytas ner i ytterligare subsystem bestående av samma fem ringar som till slut avslöjar fiendens tyngdpunkter. Uppsatsen prövar om Wardens teori går att applicera på Al-Qaida..

The aim of this thesis is to examine the institutional effectiveness of the environmental institutions Helcom and the Mediterranean regime, by using Haas, Levy and Keohane's "the three Cs"; governmental concern, contractual environment, political and administrative capacity. The method used is a comparative analysis.This study takes into consideration the specific structural and economic factors that are prevailing in each region where the environmental regime operates. This study also takes into account the influence of the European Union as a factor that affects the environmental progress.By focusing the study on the line of conduct concerning hazardous substances by respectively regime this study shows that the institutional effectiveness is fulfilled in neither Helcom nor the Mediterranean Regime, although Helcom has been more successful. The lack of state capacity is the most restraining factor for both developing countries and countries in the transition towards being developed, to achieve a good environmental status of the sea. This study also shows that the European Union sometimes has a greater impact on the environmental progress in states, rather than the environmental regime in countries that were/are aspiring members, thus showing the ineffectiveness of the regime..

This thesis investigates if a system for small scale electricity production located in anurban environment can be profitable. The work has been divided up into two parts,one extensive literature study and one case study. The purpose of the literature studywas to investigate the area, resulting in a choice of which technology to be studied indepth in a case study.In the case study a system containing small scale wind turbines and photovoltaicsmounted on Gränby Centrums roof was examined. From data containing wind power,wind direction and total irradiation, possible production from a system weresimulated. Three products of each technology were examined in the simulations.From the simulated production an economic analysis was carried out, this toinvestigate if a system is profitable.

The primary aim of the current study was to gain increased knowledge about drivers' risk experiences. The study was based on questionnaires answered by 30 private drivers and 30 bus drivers, with 50% men and 50% woman in each group. The study revealed no differences, either between men and women drivers with regard to their experience of risk, or between the groups of private and bus drivers. Gambling is common within the private drivers group. Mistakes are common in all groups.

The aim of this Master thesis is to investigate the similarities and differences between a traditional and a new classification scheme. Two classification systems are compared, "The Swedish Library Classification System" the SAB-system - and Yahoo!. The SAB-system has been used in Swedish libraries since the beginning of the 20^th century, and Yahoo! has been online since 1994. Yahoo! has a Swedish version of its international original, which is used in this study to get a similar starting point with the SAB-system. The method used for this is a content analysis, which in this case is not a quantitative analysis.

Detta arbete tar upp iden om att datorspel kan användas som ett hjälpmedel för att förstå och hantera komplexa system, för den enskilde spelaren såväl som för forskare. Arbetet fokuserar på ett antal kritiska faktorer: möjligheter, problem och frågeställningar, samt tar upp en diskussion kring möjligheten att se datorspel som världar, lika verkliga som vår egen, då vi ser på det från en position innanför systemet, genom speljaget som en agent i den virtuella världen, och vilka implikationer detta kan få för hur vi kan lära oss att förstå och hantera komplexa system.Vi lever i en verklighet i vilken vi omges av komplexa system, både sådana vi skapat själva och sådana som finns naturligt. Det är en paradox att den teknologiska utvecklingen som strävar efter att förenkla vår tillvaro också undantagslöst komplicerar den. Att försöka hitta nya vägar att kunna lära oss att förstå och hantera dessa komplexa system är därför viktigt, och här presenteras datorspelet som ett tänkbart redskap för att göra just detta..

The purpose of this qualitative thesis is to describe and analyse the implementation of an education system in the newly independent state, Timor Leste. One question to be discussed is whether an emergency phase is still going on in the development of a functioning school system, or if Timor Leste already reached a capacity building phase? Via the participant's answers in field observations and interviews, the study analyses the clashes between generations, social classes and different levels in relation to the choice of Portuguese as an official language and the international environment in the country. The thesis concludes that a lot of work remains in creating a fully functioning education system. We enjoyed the writing - and hope you will enjoy the reading!.

Introduction: Studies have shown that women are not always satisfied with the effects of contraception and that contraceptive advice is perceived as non-specific. Aim: The purpose of this study was to investigate what contraceptive women have chosen to use in the different phases of their reproductive lives, and what they felt had influenced their choice. Method: A retrospective cross-sectional comparative study with a quantitative approach. A survey with fixed and multiple-choice options was sent to five hundred 45-year old women. Result: The study shows that various birth controls are different in the normal reproductive life.