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2909 Uppsatser om Client relationship - Sida 66 av 194

Grossistens roll på handarbetsmarknaden : En studie om Ja?rbo Garns kommunikation med sina kunder och a?terfo?rsa?ljare

Ja?rbo Garn is a wholesaler in the textile industry. The companys position on the market is under changing circumstances. Therefore Ja?rbo Garn needs to find new ways of developing their marketing.

CRM för Researrangörer - Ett sätt att uppfylla drömmar

Bakgrund/Problem: Resebranschen blir alltmer konkurrensintensiv och kampen om kunderna hårdnar. Konkurrensen har inneburit att priserna också pressats och med små vinstmarginaler är det svårt för många researrangörer att överleva. Att sälja en resa innebär att sälja förväntningar och drömmar vilket i sin tur ställer krav på researrangörerna att kunna tillgodose kundernas individuella behov. Resebranschen karaktäriseras av en hög andel illojala kunder som med det stora informationsutbudet även har en stark maktposition. En metod för att förbättra kundstrategier och relationsskapande är Customer Relationship Management (CRM).

Att begravas vid gårdagens sida : Återbruket under bronsåldern på Öland samt i Falbygden i relation till det i Mysinge gånggrift

This essay is focused on the re-use during the Bronze Age of the Stone Age passage grave RAÄ 85 in Mysinge, Öland. To increase the knowledge of the phenomena of re-use in general and that which occurred in Mysinge passage grave in particular I?ve looked at other forms of re-use on Öland and the re-use of passage graves in Falbygden. The research has been limited to the Bronze Age. My goal has been to see what this might tell us about the relationship people during the Bronze Age had towards the abstract subject of ?non-existence?, in other words death.

Värmeåtervinning på förskolan Rymdattacken 1 : En jämförelse av värmeväxlare

In the spring of 2014 Sweco Systems AB were commissioned to design a ventilation system for a newly built preschool in Linköping. Terms from the client was that it cost efficiency would cope with the energy demands that are placed on the building. The unit chosen was a cross-flow heat exchanger, and this work is to compare it with two other heat exchangers to see if a more energy and cost efficient could have been chosen. The heat exchangers that was chosen for the comparison was a rotating- and a counterflow heat exchanger. Simulations have been made to the different heat exchangers by the manufacturers.

Hinder och möjligheter med jobbcoachning : utifrån jobbcoachers och arbetssökandes syn på insatsen

Abstract This qualitative interview study focuses on job coaching by examining what thoughts, views and opinions the involved parties, such as job applicants and job coaches, have of the contribution. The aim is to highlight the obstacles and opportunities by examining the expectations that exist from both parties as well as how to look at job coaching and its different areas. In this context, examine the similarities and differences between the two parties approach to the contribution. This is made possible through four interviews with job applicants as well as four interviews with job coaches. A grounded theory inspired approach was used to obtain the results of the study.

Kvinnor med Mastalgi, en patientgrupp med stor oro. Vad visade mammografin? En retrospektiv studie

Introduction: Breast pain, mastalgia, is a common problem for many women. The pain can cause so much concern that the woman seeks help in health care. The cause of concern is often that that the pain may be due to breast cancer. Women with mastalgia are referred for mammography to investigate the cause of the pain. Experience says that the mammography is mostly normal.Aim: The aim of the study was to get an overall picture of the results of the mammograms performed on Mammography SU / Sahlgrenska in 2011.

Green Market Communication - Advertising and communication agencies insight in client companies and views and values on environmental issues.

Kommunikationsbyråerna intar nyckelpositioner i dagens marknadsekonomi där det läggs en stor tilltro i den enskilda individens rationella förmågor. Reklamen bemöts med mycket kritik men anses ändå vara ett kommunikationsmedium som kan säkerställa att de utbyten som sker på konsumentmarknaden verkligen är miljömässigt värdeskapande för de parter som ingår i utbytesprocessen. Studien bygger på kvalitativa samtalsintervjuer med personer på åtta olika kommunikationsbyråer i Sverige. Studien redogör för byråernas insyn i kundföretagen och de intervjuades åsikter och värdegrund i miljöfrågor. Byråerna har överlag interaktiva och långvariga kundrelationer som både säkerställer en god insyn i det beställande företaget.


Svåra Samtal : En kvalitativ studie om hur professionella inom socialt arbete uppfattar svåra samtal

The aim of this study was to research how social-work professionals apprehend, manage and influence difficult conversation.  This study is based on a qualitative method and we did qualitative interviews with eleven social-work professionals in three municipalities located in southern Sweden. In addition to our research on difficult conversation we decided to study easy conversation. Our result show that there isn?t any special subjects that creates difficult conversation, but it is the absent of conversation that makes it difficult.

Frontier Marknader. : En studie om svenska företagsetableringar på afrikanska frontier-marknader

In the early 1990?s more and more companies of the Swedish public sector were exposed to competition, and this started the debate on how such actions might affect the business and even society.The first chapter examines how the public sector and especially health care, is financed and managed. We also explore what it means to be exposed to competition and find that there are many different ways of exposing the public sector to competition. The study examines dental care as an example of a market with both publicly and privately owned companies. The purpose of this paper is to explore how publicly and privately owned health care companies view their relationship with their consumers.

Social kontakt för hund i rastgård ? när kan kraven anses uppfyllda?

People in Sweden have more and more dogs in their care, and several of these dogs are kept in kennels in back yards for various reasons. According to Swedish animal welfare legislations the need for social contact for dogs has to be met. However, there are few details presented on how to meet the need and when it can be considered satisfied. Does the dog need human contact to fulfill the need, or is the company of other dogs enough? This study aims to specify what can be acceptable when it comes to fulfilling dogs? social needs in accordance with the Swedish animal welfare legislation.

Att arbeta med en arbetslinje : Närbyråkratens syn

Malmö, like many other bigger cities in Europe, faces a double undertaking when facing the challenges the future. Not only must the municipal be able to provide its citizens with welfare and a high standard of living, it must also establish a level of economic growth that allows the city to act as catalyst for the surrounding area. In order to provide the population with welfare and the economy with a qualified working force, these two challenges have been combined into one plan for the future called Welfare for Everybody. As part of this plan, new organisations have been created with the purpose collaborating with the social services office and support people in their transaction from welfare recipients to self-providing workers. The purpose of our thesis is to build on Michael Lipsky's classic work "Street-level Bureaucracy" and by conducting interviews with a number of front line workers study how they view their role, the client group and how they motivate the working line.

"In i sagans land" : Aktionsforskning i bibliotekspraktiken med syfte att utveckla sagostunden

The purpose of this master's thesis is to examine children's communication and interaction during story time at the public library. The aim is also to examine how to develop the story time ? in terms of participation and equality ? at a specific library.Action research was used as a research strategy and participant observation, log, tutoring and interviews as methods to collect data. Since action research is done on the basis of practice, a significant collaboration with the librarian and the participant children is taking place within this study.Research from the fields of Library and Information Science, Education and Childhood Sociology form the interdisciplinary research area to which this study links. The theoretical framework consists of theory and concepts from the Socio-cultural Perspective, Poststrucuralist Feminism and Childhood Sociology.

Chef över Erik men inte över Anna : påverkas företags styrning då inhyrd personal ingår i personalstyrkan?

The use of temporary workers gives companies the opportunity to be flexible, by avoiding hiring and dismissing workers because of economic conditions and trends in demand. The management control in use at the company has the purpose of influencing employees? behaviour to act in the company?s best interest and towards its goals. The management control should also influence the behaviour of the temporary worker. The companies have to create motivation and commitment among the temporary workers although they are employed by a staffing agency.

Facebook ? en plattform för relationsmarknadsföring? : Hur resesamordnare använder Facebook som hjälpmedel i sin relationsmarknadsföring

Titel: Facebook - en plattform i relationsmarknadsföring? ? Hur resesamordnare använder Facebook som hjälpmedel i sin relationsmarknadsföring.Nivå: C- uppsats i FöretagsekonomiFörfattare: Linnea Granberg, Erika IllerbrandHandledare: Per-Arne WikströmDatum: 2012 majSyfte: Syftet med undersökningen är att kartlägga hur resesamordnare använder Facebook i sin relationsmarknadsföring. Vi vill undersöka varför företagen har valt det arbetssätt de har idag? Hur ser det ut i praktiken? Hur tror företagen att deras arbetssätt påverkar relationerna med kunderna?Anledningen till val av ämne var att Facebook är ett relativt nytt verktyg inom marknadsföringen. Vi vill undersöka hur företag i dagsläget kan använda sin Facebooksida i sin relationsmarknadsföring.Metod: Vi har använt en deduktiv metod då vi har utgått från tidigare forskning och sedan applicerat denna på empirin.

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