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1790 Uppsatser om Client relations - Sida 16 av 120
Alkohol och arbetslivet : En studie av alkoholkulturen i en svensk arbetsorganisation och dess inverkan på de anställdas inställning till alkohol.
Since drinking habits are created in social environments the workplace has an important role in alcohol prevention. This study has investigated employees (N=216) in a Swedish municipality work organisation with the purpose to describe the alcohol culture in workplace and how it influences on the workers attitudes towards alcohol. The theoretical baseline for the study has been Ames and Janes framework that explains the relation between workplace culture and drinking habits among workers. The study showed significant relations between restrictive attitude towards alcohol and not drinking with co-workers (POR: 2.5) and feeling low pressure in the work situation (POR: 2.2). Therefore it should be of interest for employers to adopt a cultural perspective and a primary prevention strategy in their alcohol policies that focuses on social relations and the workplace conditions.
Förväntningar på en psykoterapeutisk relation : likheter och skillnader mellan män och kvinnor
Hur kommer det sig att patienter i psykoterapi till övervägande del är kvinnor? Syftet med studien har, utifrån antagandet att psykisk ohälsa drabbar kvinnor och män ungefär lika, varit att undersöka om mäns och kvinnors eventuellt skilda förväntningar på en psykoterapeutisk relation kan utgöra ett möjligt delsvar. Studien har haft en explorativ utgångspunkt i syfte att ge uppslag snarare än generaliserbara svar.Respondenter var medarbetare på olika arbetsplatser, till största delen inom kyrklig sektor (n=68, 41% män, 59% kvinnor). Datainsamling skedde genom anonym enkät vars utgångspunkt hämtats i tidigare forskning kring skillnader mellan mäns och kvinnors förväntningar.Som alternativ till kön har studien även prövat självskattningar av traditionellt maskulina och/eller feminina personlighetsdrag (BSRISE) samt grundläggande förhållningssätt i betydelsefulla relationer.Svaren har analyserats i form av korstabeller. Resultatet gav att respondentgruppen var förhållandevis överens om terapeutens första prioritet ? att hålla fokus på patientens problem och mål med terapin.
Lyckliga i alla sina dagar? : Makt, kön och heterosexualitet i tre Disneyfilmer
The purpose of this thesis was to examine the ways in which the constructions of heterosexuality and gender in three Disney movies about princesses affect the power relations between men and women in the movies, and how discourses on gender and heterosexuality have changed over time. Research questions were:How do characters in the movies talk about gender and heterosexuality?How does the interplay between gender and heterosexuality affect the power relations between men and women in the movies?What are the likenesses and differences between movies from different time periods?Discourses were mapped out using a model based on Ernesto Laclau and Chantal Mouffe?s political theories. These discourses were then analyzed with a theoretical framework consisting of Yvonne Hirdman?s concept of gender system and gender contracts, Judith Butler?s view on the heterosexual matrix and an understanding of power relations based on Michel Foucault.
Det ingår i jobbet : En kvalitativ studie om hot och våld i klientrelationer på Migrationsverket
Att arbeta med utsatta människor i en statlig verksamhet som tjänsteman kan för de flesta människor verka ofarligt ? men hur är det egentligen? Tidigare forskning har visat att det finns ett stort mörkertal när det kommer till klientrelaterat hot och våld och att incidenterna inte tas tillräckligt seriöst. Syftet med denna uppsats är att få en större förståelse för vad de ökade hoten får för konsekvenser för personalen på Migrationsverket. Vi vill belysa och synliggöra spänningsfältet i klientrelationen som leder till att hot och våld mot handläggare ökar. Det teoretiska ramverk som används i uppsatsen är gräsrotsbyråkrati, makt och klientrelationer.
Internet som Relationsbyggare inom fotbollen : En fallstudie av Kalmar FF
The purpose with this essay is to analyze how football clubs can use Internet in sense of creating stronger relations towards their supporters and build an excellent experience before and after a specific football game. We have used the Swedish football club Kalmar FF as a role model throughout the essay. The techniques of the modern world are escalating and the World Wide Web tends to be more important in the way of creating experiences and relations. The essay is based on a qualitative research method which is based on and contains four independent interviews. The persons have been chosen by us for their knowledge in the specific subject.
Rådgivare och Pensionssparare : - En studie av interaktionen mellan rådgivare och pensionssparare
From an investigation by Finansinspektionen and KTH (2009) it is apparent that financial advisors and their clients develop relations, believing that they understand each other, while in fact, they do not. The media tends to notice the conflict of interests between advisors and retirement annuity clients. The aim of this study is to create a greater understanding as to why misunderstandings occur between advisors and clients. This will be accomplished by a quality study of how advisors and trade unions assess how the relationship functions. The theoretical part consists of theories concerning relations and uncertainty.
Bara, bara vara "vänner" : En explorativ studie av den professionella socialarbetarens användande av sociala medier inom socialtjänsten
The aim of this study was to enlighten social workers experiences of social networks direct influence in Swedish social services, and in which ways those influences are manifested. Some of the issues that are being explored in this study are: The separation of the private sphere and professional duties; boundaries and dual relationships that occurs inside social networks; the use of social networks as a control-instrument in authority exercise towards clients; and social networks arising impact on social work. The empirical material was collected with nine qualitative interviews with social workers stationed at different social service departments in a Swedish municipality. Also one qualitative e-survey was sent out to, and answered by four social workers with a managerial position in the same municipality.The results reveal that several informants have experienced different problematic situations involving clients within the social networks. This study shows that the informants are very restrictive with what information (text and pictures) they publish on their facebook-profiles, because of their position of authority and the awareness of the possibility of always being watched.
Beteendeproblematik utifrån ett klientperspektiv"Behavioural problems from a clients perspective"
ABSTRACT Behavioural problems are a compound conception for emotional difficulties at different levels. Individuals with behavioural problems could have difficulties with social relations, low self-esteem, anxiety and worry. The purpose with the examination was to describe how clients apprehend their behavioural problems and what they consider could be the causes of it. The examination was based on the qualitative interviews with 5 clients and a professional helper. We came in contact with our clients through our practice.
Kulturen och kapitalet Hur, vad och varför ett antal män läser
This thesis deals with the leisure-time reading of fourteen men with two different occupations, teachers of technology and directors of companies. The main reasons for writing the thesis are that very little is written about mens reading habits and also statistics that tell that mens reading decline regardless of educational level. The purpose has been to compare the reading and relations to literature between the two groups of men and to find out if any differences have to do with factors such as social background or age. The questions we have asked our collected data has been what, how and why the men read. We have tried not to investigate the work-related reading although we are aware of the difficulty in separating this from the leisure-time reading.
Vilka möjliga faktorer ligger bakom individernas varierande pensionsålder?
Fewer and fewer people from the age of 60 and upward are still in the working life according to a working survey from Central Bureau of Statistics. Only one of twenty can consider retiring after an age of 65. According to another survey that National Insurance Administration put through year 2000, just about 40 % of the working population desires to finish working before an age of 65. This trend towards lower seceding age seems to continue. There are number of factors that seem for lower retirement age and others for a higher retirement age that we prove in our study.
Intet nytt under solen? En litteraturstudie om interprofessionella relationer ur ett genusperspektiv.
The health care organisation is built upon a hierarchical and gender segregated structure. The purpose of this study is to investigate and describe interprofessional relations between nurses and doctors within this context and to examine which factors may affect this relationship. The theoretical framework for the study is Yvonne Hirdman's feminist discussion on gender issues. The method consists of a literature review and includes eight scientific articles and one PhD thesis. The results show that the relationship between nurses and doctors is affected by several factors, among them power, gender and communication.
Ämnen och dominans i ett samtal mellan terapeut och klient : En samtalsanalytisk jämförelse med läkar-patientsamtal
This thesis presents an analysis of a conversation between a therapist and her client. Through a study of the conversation's topics and structure I have been able to draw conclusions on how the therapist governs and steers the session. With the use of certain tools, such as introductions of topics, invitations, paraphrasing and explorative questions, the therapist presents the frames of the conversation. At the same time, though, she invites the client to state her point of view and correct the views imposed on her through, for example, formulations from the therapist. I in my study I have used the methods of Conversational Anlaysis (CA) com-bined with quantitative methods such as calculating the frequency of a phenomenon.Throughout the thesis I have compared my results with the results presented by Ulla Melander Marttala in her dissertation Content and perspective in doctor-patient conversa-tions.
Villkorslös Solidaritet? Om intresseheterogenitet inom Europafacken
This thesis deals with the supranational organization of European trade unions. The European trade union movement is, via its umbrella organization the ETUC, an institutionalized social partner within the European Union. The ETUC is a very diverse organization with great potential of conflicting interest among its members. This thesis therefore seeks to explore the dynamics and interest heterogeneity of the ETUC. Drawing on previous research and literature it formulates a number of hypothesises to test what variables that influence the member organizations policy preferences (i.e.
Platt Hierarki : Metoder för omvandling av relationsdata till hierarkisk data
The relational database model was defined in the 1970?s and is the dominating database type today. The main difference between data from a relational database and a hierarchical data structure is that the relational database stores records in tables. The records have no particular order, but can include links in terms of relationships with other records. A hierarchical structure organizes data in the form of a tree structure and can for an example be found in organizational structures in which different levels involves different responsibilities. If the data stored in a relational database is to be presented in a hierarchically, a conversion of the data structure is required. The intention of this paper is to describe how such a conversion can be performed. To investigate the conversion methods, case studies has been conducted on the basis of a specific organization?s hierarchical structure.
Försäkringsplikt i kommersiella entreprenadavtal
Construction projects are generally designed as a general contract or a complete contract. In a general contract the commercial contract that is being used is AB 04 and related advice and instructions, AMA AF 07. In AB 04 there is an insurance requirement that stipulates that the contractor shall take all risks and liability insurance for the contract where the client must be co-insured.Construction law is almost exclusively regulated by the various standard contracts, one of those is AB 04. The Construction Contracts Committe is an organization that has published the standard contracts in this area of law and also the advice and instructions to help the parties to understand the agreements. The insurance requirement occurs in an area of law that is complex and the meaning of the concept is not entirely clear, nor which of the parties? interests and responsibilities that are covered by the types of insurances that are provided by the insurance requirement.