This thesis seeks to investigate how Swedish first class hotels by use of IT can improve customer service and thereby increase the share of loyal guests. The authors have conducted a qualitative study predominantly consisting of an interview-based case study at one of Stockholm?s largest independent hotels. To get a broader and more generalized picture of the hotel industry four smaller studies at other hotels in Stockholm were also conducted. The findings suggest that the use of IT can improve the communication between the hotel and its guests and make possible a continuing relationship between visits that strengthens guest commitment.

This study highlights how pre-school teachers in a monocultural Swedish district looks at the concept of multiculturalism and what multiculturalism and /or intercultural approaches means in their pre-schools. The study takes its starting point in Johannes Lunneblads thesis "Förskolan och mångfalden" (2006) and Lpfö-98 (2006). The present study is a qualitative study in the form of interviews and the study have an intercultural and intentional perspective. The study shows that preschool teachers in the area perceive multicultural work as a compensatory education for children with non-European background. An analysis of the interviews on a deeper level shows that there is a broader understanding of multiculturalism that includes the class, sexuality and everyone of the children's "home culture?.

Hundrasen Nova Scotia duck tolling retriever (tollare) är överrepresenterad för autoimmun sjukdom med SLE-liknande inslag, immunmedierad reumatisk sjukdom (IMRD). Hos såväl människa som hund har kopplingar påvisats mellan autoimmuna sjukdomar och olika gener som kodar för MHC klass II. I en tidigare studie över tollare med IMRD sågs stark koppling till MHC klass II. I den här studien har vi tittat närmare på hundar med IMRD som är positiva för antinukleära antikroppar (ANA) och studerat eventuella kopplingar mellan immunofluorescens mönster och MHC klass II-generna. Hundarna har delats in i undergrupper utifrån om de haft ett kornigt eller homogent mönster vid positivt ANA.

Chapter 6 of the Ch?ndogya Upani?ad has often been treated in works on early Indian philosophy, as well as in some comparative studies on color symbolism. Attempts to place it in a larger framework against the background of late Vedic religion are, however, few, the rationalistic and ?tradition-challenging? appearance of the text having repeatedly been emphasized. But the doctrine contained in the text ? a cosmologic teaching on the three elements constituting the universe, each being characterized by a color (red, white, black) ? and their microcosmic counterparts in the human body, does have some clear affinities to the worldview of the Br?hma?as and ?ra?yakas, which posits a series of similar correlations (bandhu-) between macro- and microcosmos.

The aim of this study was to investigate how disabled pupils feel about school lessons in physical education. Previous studies in the area show that many disabled pupils think that this is a problem. Drawing on data from one-to-one semi-structured interviews with six students in the age of 11-14 years, this study focused on how students with disability cope with their impairments and physical activity in school. The interviewees? background displays a wide range of sport related activities and besides school the interviewees seem to be engaged in different sports associations on their leisure time.

SAMMANFATTNINGDenna uppsats handlar om undervisningen i en mångkulturell och mångspråkig klass i den svenska gymnasieskolan. De didaktiska val som gjorts i undervisningen under ett par månader under höstterminen 2005 redogörs för och motiveras. De didaktiska valen analyseras mot bakgrund av ett kunskapsbegrepp inspirerat av kognitionsforskning. Vidare belyses valen från sociolingvistisk synpunkt och slutligen också ur en andraspråklig synvinkel.Syftet är att belysa de konsekvenser det mångspråkiga och mångkulturella samhället har för skolans praktik och då specifikt för svenskdidaktiken.Resultatet av undersökningen och analysen är att undervisningen påverkas av de mångspråkiga och mångkulturella särdragen. Dock kan stora delar av de didaktiska val som fungerar i denna grupp också tänkas kunna fungera i en traditionell modersmålssvensk undervisning.

During recent years, financial innovation has given rise to numerous structured investment opportunities aimed towards the general public. These have enabled private investors to engage in high-risk investments offering as much as 400 per cent leverage while oftentimes not fully having grasped the risk involved. The issuers of these securities have been criticized for using advertising of a too aggressive and misleading nature.By presenting 819 potential investors with two different investment opportunities yielding the same return over a six day period, we have aimed to assess whether the inclination of being affected by judegmental heuristics varies with factors such as knowledge, overall attitude towards the asset class, risk appetite and experience from previous investments.We have observed that investors' perception of the attractiveness of an investment can be distorted by altering the information presented to the investor. However, our findings show that this tendency decreases with an increased level of knowledge, experience and risk appetite..

The purpous of this master?s thesis is to explore how the swedish public library evolved between 1890-1911, before the state implemented the library reform in 1912. The material used to cunduct the study concists mainly of texts published during the time frame of the thesis in the form of books, booklets and articles from Folkbiblioteksbladet, a journal dedicated to the subject of the swedish public library.Drawing upon Habermas theory of the structural transformation of the public sphere and Bourdieus theories about taste as social distinction and symbolic capital, the thesis seeks to show how the public participated in the evolvement of the public library and which aspects of society that contributed to the public library?s establishment as an institution. The findings are also discussed in relation to previous research of the history of the Swedish public library.

Swedish as a second language and special education are two topics that have a lot in common. I have chosen to in my study look at something that is covered by the two subjects: Swedish as a second language education that is taking place in a group segregated from the class. I have interviewed students in preschool, grade one and grade two to learn details of their experience of the segregation. Finding out that it is mostly bad planning and trouble getting the schedule together that?s affecting the pupils in a negative way.

This study is qualitative and will show what?s causing anxiety in a class. Further it will describe how teacher?s act and how they handle when anxiety becomes a problem in the education. How can one as a teacher handle and act in to these disturbing situations? The children, who are anxious, take important time from those students who really need help in their learning.

Abstract The purpose of the essay was to investigate how you can work with conflict management through drama, to promote the meeting with children from many different cultures. I also wanted to see how the work may be different in a heterogeneous or homogeneous group of children.In the background I lift up what a conflict can be, what kind of conflict management methods there are, how to work with drama education as well as what ethnic conflicts can be.The literature studies have shown that there are different types of conflicts and that the conflict management methods are many. In an attempt to get answers to my questions I?ve had drama lessons focusing on conflicts in a heterogeneous and homogeneous group of children in grades 3.My study has shown that conflict management through drama can increase the understanding of other cultures and promote the meeting between children. Just as the literature describes conflicts, they can be difficult to solve and it is important to find a method that suits the class you work with.Key- words: conflict, conflict management, drama, homogeneous, heterogeneous..

Western scholars have long sought to grasp the essence of and explain Buddhism. Western representation of Buddhism has been in a manner that reflects their concerns and interests. In addition to this it is also known that Buddhism in Sweden is seen in a favorable way. This study tries to locate where this positive attitude toward Buddhism stems from and if it is represented in this manner in Swedish textbooks. Therefore three textbooks of upper secondary class of religion are to be examined, not only to see if there is a positive attitude towards it, but to see in what manner Buddhism is depicted in Swedish schools on the whole.

The aim of this study is to describe how pupils in fourth grade talk about their attitude of reading fictional narratives in school and on their spare time, their motives to read and how the school promotes fictional experiences. The study is based on interviews with 18 pupils from the same class, divided in four groups. The interviews were analyzed from a literature reception theory. The result shows that some pupils are very engaged in reading fictional narratives, while others more or less, are forced in to reading, because their teacher wants them to. All the interviewed pupils would like to read exciting, interesting books, but they feel that they don?t get the right support neither from their teacher, parents nor their friends. They describes that they don?t discuss the meaning of reading or things that the reader can read between the lines.

This essay studies what has been written about religious experience and visions both in the past and now. It deals with both the religious experience and tries to explain how and if there is any place in the modern society for religious visions and experience. The essay has a strong theoretical perspective to psychology of religion as presented by Anton Geels whose writings in the subject have been of one of my main sources.The study shows that people of all times and cultures have had religious visions and the feeling of a divine experience even if this has changed because of tradition, time and place. Religious experience and visions can furthermore occur both in a spontaneous, unprepared way as well as being cultured through ascetic practice in order to facilitate the divine reception. The study also shows that religious experience in no means is reserved for special ?chosen ones? but can occur to each and every one, no matter what class, race or position in life.

This report deal with grades and evaluation in intermediary school, which grading systemshas been and is used in intermediary school and their benefits and disadvantages. The purposewith this report is to find out how the different grading systems has functioned since thebeginning of the Swedish intermediary school to present day and speculate what the futurewill show considering the changes the Swedish school in general is facing. My main result isthat the literature and the teachers, both retired and active, share the same view regarding thepros and cons with grading. When it comes to the matter of in which class should initiate, allthe approached teachers has different opinions. The procedure which I used to get my resultsincludes a literature analysis about grading and evaluation, covering both printed andelectronic sources, where I have compared the views of the different scholars.