The aim of this master thesis is to study the students usage and experiences of the reference services at the university library at Linköping University. The four questions that I seek answers to are: - What kind of help do the students most often ask for at the reference desk? - To what extent do the students use the reference services for their studies? - What are the students experiences of the help they receive at the reference desk? - What are the students experiences of the treatment they receive from the librarians at the reference desk? I have studied literature that describes reference work and evaluation of reference work. I have also studied Christian Grönroos theory of service quality. I have distributed questionnaires to students at Linköping University.

Denna studie undersöker den arbetsrelaterade trivselns medierande roll i sambandet mellan det psykologiska arbetsklimatets och arbetsattityderna organisatoriskt åtagande (organizational commitment), arbetsinlevelse (job involvement), arbetsengagemang (work engagement) och avslutsintention. Undersökningen är genomförd på Patent- och registreringsverket och bygger på en enkätstudie bland verkets medarbetare (n = 140). Resultat av hierarkisk regressionsanalys visar att klimatfaktorer i hög grad kunde predicera trivsel, som i sin tur åtminstone partiellt medierade klimatets effekter på tre av de fyra arbetsattityderna, dock inte arbetsinlevelse. Slutsatsen blir att det finns ekonomiska argument för organisationer att främja trivseln på arbetsplatsen. Ett sådant arbete kan dock vara svårt att genomföra i praktiken, främst på grund av trivselns inneboende subjektivitet och mångtydighet..

In organizations today Corporate Social Responsibility (CSR) is becoming a common means to try to gain legitimacy and credibility for their business. A successful CSR strategy has the potential to generate positive outcomes for a company and reaching out to stakeholders about the corporation?s contribution in the field is an important part of the work. In this study I examine how the employees at Max Hamburgare receive the corporation?s efforts within sustainability, how it is perceived and what this means to the employees.

I have in this essay focused on the attitude towards the medieval muslims in swedish textbooks, in the subject of history from the years between 1954 and 2012. I have made an analysis on the discourse in the books and what they says about the muslims who lived before 1500 AD. The theory I have is a Postcolonial one from the authors Edward Said, Ania Loomba and Leela Gandhi. I have also analyzed the rhetorics the authors have used in every textbook. The results I have identified is that the attitude towards the muslims have changed during the years, from a generalizing view that says that the muslims were driven by the religion and that they were different from the Christian European society that existed during the same time.

The purpose of this study is to analyse asylum seeking converts understanding of their conversion process based on church context, specifically within the realm of evangelical church and theology. Through the method of content analysis this essay analyses six qualitative interviews done with converts from two Islamic traditions to Swedish free church Christianity. The essay discusses the results through the lens of Lewis Rambos seven-phase theoretical concept of conversion. The important results given by this study shows that the first contact with other Christians in a new country, which creates a new community serving as an interpretive framework for their lives, triumphs the question of the theological perception for the conversion. Also, the results shows that intellectual understanding of the doctrines of faith is less important relative to the conversion process best described by the words touched, taught, and transformed.

Utvecklingen mot virtuell och mobil samverkan i organisationer har skapat utspridda team som samarbetar med hjälp av tekniska lösningar (t.ex. e-post och telefonkonferens). Arbetets positiva faktorer för individen och för organisationen utmanas i virtuella sammanhang. Genom en enkätundersökning (N=38) undersöktes hur arbetstillfredställelse, tillfredställelse med teamet, teamets utspriddhet samt ömsesidigt uppgiftsberoende var relaterade till organisations- och teamengagemang. Engagemang mättes med frågor ur OCQ (Mowday et al., 1979).

Purpose: The purpose of this thesis is to describe the change at Myndigheten and analyze its implementation to identify the employees' attitudes towards the change. The survey of attitudes is important to provide indicators of how they may affect the continued implementation of the process-oriented approach.Research methodology: This thesis is based on both quantitative and qualitative method. Surveys have been implemented on co-workers/employees and an interview has been implemented on a project participant.Theoretical framework: This thesis uses theories of organizations, organizational changes and attitudes.Conclusions: Both positive and negative attitudes are found for the employees and these attitudes are mainly weak. If Myndigheten makes interventions, it can help to minimize the negative consequences that the attitudes may lead to. By doing this the commitment for the change will increase, which is critical for the change to succeed..

The aim of this study was to gain a comprehension of managers experience of their identity and their construction of identity in the work sphere. 14 semi-structured interviews were performed with managers in the public sector. The interviews were analyzed from a hermeneutic approach. The results showed that the managers´ experience of their identity and their construction of identity were full of nuances and was characterized by a being and a becoming. The managers had several social identities at their disposal, which were brought to the fore due to the situation.

The research this report is based on aims to find out the characteristic features of the marketing tools that are essential for a music artist, and define a successful artist. The thesis arises and discusses how different medias can have an affect on an artists career and on his/hers achievement. To bee seen in the right medias can have an important influence on their career. To be able to answer our aim we have interviewed people who have a solid knowledge about music business, we have also used a qualitative method. The outcome of the research is that there are some indications that show important factors which are essential when it comes to marketing artists.

The main purpose with this study is to make the modified parenting visible in relation to the school over time. How have the views of parenting and support, by the pedagogues and the parents, earlier been interpreted and how is it today? The results of the interviews, which were more like an everyday dialogue, were analyzed through a phenomenological effort with a hermeneutist method interpretation. The theory connection has mainly consisted of relevant terms for this study.I have come to the conclusion that parents today feel that they have an extended responsibility when it comes their own children?s knowledge.

The study aims to demonstrate the significance of educators lived experiences of stimulating children's physical development. It has been noted that children are occupying themselves with more and more sedentary activities, which may lead to that they do not develop motor skills at the pace expected. To understand educators lived experiences from a phenomenological hermeneutic perspective empirical relevance has been collected through narrative interviews. The results shows that educators find it difficult to understand the Curriculum goals for motor activity and that the desire to stimulate motor development is great, but the realization is conspicuous by its absence. The discussion highlights educator?s commitment and motivation and the importance of being a reflecting practitioner..

The aim of this essay is to study the religious education which the Jewish Community of Göteborg offers to members between six and fourteen years of age. The main question of the essay is ?what function does the religious afternoon education serve for the Jewish Community of Göteborg??To answer this question I have interviewed four people who in various ways are engaged in the religious education. To analyse the result I have used Danièle Herviue-Léger?s theory ?religion as a chain of memory?.

Arbetet i ett fängelse är annorlunda mot de flesta andra arbetsplatser. Det är en isolerad arbetsplats med lite insyn från det övriga samhället, samt i hög grad styrt av lagar och förordningar. Det framgick i forskning att fängelseanställda har högre arbetsengagemang då de upplever sin arbetsplats som rättvis, och då de får stöd från arbetsledare. Studien ämnade undersöka om det fanns ett samband mellan konflikten mellan arbete och familj och arbetsengagemang, samt om det fanns samband mellan arbetsmiljö (rättvisa, kontroll i arbetet och arbetsbörda) och arbetsengagemang. Undersökningen hade en svarsfrekvens på 15 % vilket påverkade studiens tillförlitlighet.

This paper is based on Bowlby's attachment theory in the exploration of Christian pastoral care literature. Kirkpatrick and Granqvist account for the majority of previous research on the subject, however, not related to counselling or counselling literature. The selected pastoral literature, which is three books by each author: Liselotte J Andersson and Margareta Melin provide several possible associations with attachment theory. In the process, nonetheless, more literature has been studied than those reported here. This paper aims to investigate whether a relationship with God is given as an attachment relationship of the selected pastoral literature.

Teaching preschool children about the environment. A comparative study of how two preschools work with environmental issues.My investigations are based on qualitative interviews and observations carried out at two preschools, one of which has a nature and environment profile while the other works in traditional ways with these questions. I sought to explore the ways in which pedagogues in each preschool raise environmental awareness and, more generally, awaken an interest in nature in the children. The consequences of methodological similarities and differences will be considered.This term paper concludes that the difference between an environmental profile preschool and a traditional preschool working on environmental awareness is not large. The knowledge gained by children in the latter preschool surpassed that gained in the former.