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2737 Uppsatser om Call center industry - Sida 63 av 183

The role and influence of the Architect in industrialized building

An emerging trend within the construction industry is the expectation of the customer to experience and sense the product, maybe even in a customized manner. The latter trend would extend the necessity of incorporating not only function and aesthetics, but also perception and sensation. To meet this trend while at the same time improve the productivity the use of information technology such as BIM and technical platforms has increased in construction projects. Nevertheless, in spite of large investments, the construction industry has not managed to increase the effectiveness and productivity as much as other industries. Evident is that successful use of information technology depend on the integration and collaboration of various experts in a continuous and dynamic process.

Juniorfinansiering i fastighetsbranschen? Fokus kring Mezzanine

Real estate financing is one of the key figures for financial success and fundamental to asuccessful business. Funding will come in several different ways, from existing cashflows andassets to new capital requirements which are aimed at different markets.These markets are constantly changing and since the recent financial crisis, there have beenadjustments and austerity measures which led to that the banks have become more restrictive intheir lending.The real estate industry is characterized by both long-term and short-term thinking that ischaracterized by a solid continuity. Our thesis discuss how the demand is in the real estatebusiness and how mature the Swedish market is for junior financingwith focus aroundmezzanine debt and where are we headed in the near future.We've reached out to the key players in the industry on both the buy and sell side of real estatefinancing but also people between lenders and borrowers that handles transaction advice. Tohave been able to implement the analysisa survey and simulation of an investment calculationwas created. This questionnaire was answered by many real estate companies with senior peoplethat had operational positionsmost associated with corporate commitments.

En utredning av arbetsmiljöarbetet på NCC Östergötland

It is very important to get the work environment into the daily work, not least in the construction industry. The purpose of this report is to identify how the process with work environment works. It will identify and clarify the problems that exist.In my work, I have studied how the NCC Östergötland is working with these issues. The focus of the report is on my interview and survey questions. My conclusion and discussion is therefore based on the answers I collected and compared.

En studie av Uppsala stads värmeö

The urban heat island is an area restricted to a city center where the temperatureis higher than its surrounding environment. The greatest temperature difference isfound at night when the weather is calm and the sky is clear of clouds. There are twomajor causes behind this phenomena and the first one is the use of energy forheating of houses. The heat leaks through the walls of the buildings and warms upthe surrounding mass of air. The second one is the use of building material whichstore the suns radiation on daytime and releases the heat during night.

Frysdisketiken : Vikten av att kommunicera Corporate Social Responsibility inom livsmedelsbranschen

The purpose with this essay is to explore the importance of Corporate Social Responsibility (CSR) within the food industry. We have decided to focus on how five different ethical labels are communicated towards students and the standpoint of the study is the students understanding of the communication. The labels that we have chosen to examine in the study are KRAV, Fairtrade, Svanen, Ekologiskt Jordbruk and Rainforest Alliance. The primary research question in the study is? How are the students purchase behavior affected by ethical labels in the food industry??.Throughout the study we will refer to CSR-products as products are stamped with one or several of the named ethical labels.

Slumpmässig Informationssökning eller ?Jag talar hellre om inspiration?. Skådespelares slumpmässiga informationsanskaffning

The aim of this study has been to investigate actors? methods for acquiring information that is necessary for their profession, with a focus on the more random methods they might possibly use. The study is based on the following questions: What information needs do actors have in relation to their profession? Which methods do actors use to procure information? Which information systems do actors use? What role does the library play in the actors? acquisition of information? Through an interview study with 10 informants a picture is formed of the actors? information behavior. With the help of theoretical ideas regarding random methods of acquisition, we describe which information needs actors have and how they acquire that information.

Brukarinflytande hos personer med psykiska funktionsnedsättningar. Brukarinflytande hos PERSONER med psykiska funktiONSnedsättningar : Personalens syn på brukarinflytande.

Title: The customer?s contribution to the innovation-process ? a study of using customers to discover latent needs. Level: Final assignment for Bachelor Degree in Business Administration Author: Robert Klein Supervisor: Agneta Sundström Date: 2014-06 Aim: The purpose of this study is to gain enhanced understanding of what knowledge costumers contribute with in an innovation-process lead by a producer of goods, and how that knowledge is used to fulfill latent needs. The area of research has formerly described which results customer-involvement lead to, but have been scarce in describing how results are produced. Method: From a qualitative onset, a case-study collecting data through observations and interviews capturing customer knowledge contributions, and producer use of fetched knowledge has been conducted. Data has been analyzed using a grounded theory approach. Results have been processed in several steps in which material has been categorized and enriched continuously. Result & Conclusions: Customer-knowledge is broken down into market-knowledge, everyday-knowledge, and specialist-knowledge, which all are significant to a producer of goods.

Självskada (NSSI) och externaliserade problem

Med utgångspunkt att självskadebeteende är ett internaliserat problem är syftet med studien att i en ungdomspopulation undersöka om självskadebeteende även är länkat till externaliserade problem. Vi undersöker även om självskadebeteende hänger samman med att i olika miljöer utsättas och utsätta andra för negativa beteenden. Studien använder redan insamlade data i forskningsprojekt kallat - ?Sju Skolor?: Center for Developmental Research (CDR). Data samlades in från 1478 högstadieelever.

Storage stability in a milk based UHT-beverage : effect of pH, carrageenan and storage time

The different characteristics of many food products, such as aroma and texture, changes during storage time and become undesirable. The reason is instabilities within the product which become prominent as the product ages. These changes in characteristics are quality losses caused by changes in the product?s intrinsic and extrinsic environment. The stability in UHT-milk and beverages similar to it have been studied in the past decades and a certain focus have been on age gelation which is a common defect in these type of products.

Bilden av muslimer i media - en innehållsanalys av tidningsmedia veckan efter 11 september 2001.

Studiens syfte är att studera vilken bild av muslimer som förmedlas i svensk tidningsmedia veckan efter terrorattacken mot World Trade Center i New York den 11 september 2001. Undersökningen tar sin teoretiska utgångspunkt i postkolonial teori och Saids ?orientalism?-begrepp. Jag har valt att använda mig av en riktad kvalitativ innehållsanalys för att undersöka vad källmaterialet förmedlar och har utifrån innehållet skapat kategorier som ska tydliggöra detta. Slutresultaten visar att den bild som tidningarna förmedlade av muslimer efter terrordådet den 11 september 2001 var präglad av stereotyper om Orienten, där muslimer bland annat beskrivs som känslostyrda, omoderna och religiösa.

Kundens bidrag i innovationsprocessen : En studie om användande av kunder för att upptäcka latenta behov

Title: The customer?s contribution to the innovation-process ? a study of using customers to discover latent needs. Level: Final assignment for Bachelor Degree in Business Administration Author: Robert Klein Supervisor: Agneta Sundström Date: 2014-06 Aim: The purpose of this study is to gain enhanced understanding of what knowledge costumers contribute with in an innovation-process lead by a producer of goods, and how that knowledge is used to fulfill latent needs. The area of research has formerly described which results customer-involvement lead to, but have been scarce in describing how results are produced. Method: From a qualitative onset, a case-study collecting data through observations and interviews capturing customer knowledge contributions, and producer use of fetched knowledge has been conducted. Data has been analyzed using a grounded theory approach. Results have been processed in several steps in which material has been categorized and enriched continuously. Result & Conclusions: Customer-knowledge is broken down into market-knowledge, everyday-knowledge, and specialist-knowledge, which all are significant to a producer of goods.

Problemhundar : En studie inriktad på hundar med grava aggressions- och rädsleproblem

Dogs with behavioral problemsThis study was made to investigate if there was a problem in today?s society regarding dogs showing for example excessive aggression and/or anxiety. The main questions in this study was "is there a problem today" and "if there is a problem, what can we do to prevent it". To investigate these questions interviews were made with six different professions concerning the dog domain. The result of the study shows that three of the interviewed considered it to be a problem, one did not have an opinion on the matter and two choose not to call it a dog related problem because it mostly depends on the owner.

Bioenergins pedagogiska utmaningar. : Utveckling av utbildningsmaterial inom bioenergi och hållbarhet för användning i extramurala lärandemiljöer

The aim of this project was to develop educational resources concerning bioenergy and sustainability. The initial purpose was to produce two sets of material: one suitable for children in their first years of Swedish compulsory school, and one designed for upper secondary students. In the report, however, the possibilities are discussed for this material to be used with even wider audiences.In the first phase of the process, literature (books, reports etc.) with relevance to bioenergy, sustainability and theories of learning were studied. This insight, along with the appropriate course curriculums, was used in the development stage to produce learning material for the targeted audiences. The development was followed by tests and evaluations carried out with high school students, upon which an analytical discussion is held regarding the consequences and possibilities that the results of this project pose.The content of the learning material is based on the curriculum and course requirements provided by Skolverket (The Swedish National Agency for Education) for lower elementary and high school students.

Materialhantering till och från robot

Material handling is a term that includes all kinds of handling of material from a raw product to a finished one. ABB is active in the following segments; foundry, packaging and palletizing, metal industry and plastics industry.The demands for efficiency and reliability have been set very high in the industrial sector. Optimizing of the material handling will give the company higher cost-effectiveness. Around the robot there are different kinds of material flows, to optimize the cycle time, consisting of carriages combined in different ways.Motion Control is a complex system with main functions such as; positioning, synchronizing, indexing and more. The products in the system need to cooperate to make these functions possible therefore integration of motor- and servo products are important.

Tidsstudie av containerhuggbil

The fork lifter chipper truck is a concept which has been developed for harvest and transport of bio fuel. The system consists of one fork lifter chipper truck and 1, 2 or 3 transport lorries, usually two, which serves the fork lifter chipper truck. The system is driven by the fork lifter chipper truck that produces chipped material into a container on the truck. When the container has been filled the truck drives to the landing site where it?s offloaded.

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