Denna fallstudie syftar till att undersöka och förstå hur det organisationella köpbeteendet för små och medelstora företag vid köp av molntjänster kan karaktäriseras. Molntjänster är ett område som vuxit snabbt det senaste decenniet i samband med att säljande organisationer börjat inse värdet i att komplettera sina redan existerande fysiska produkter med mer lönsamma tjänster. Affärsmodellen för molntjänsteföretag riktar sig mot små och medelstora företag för att ge företagen tillgång till komplexa och dyra mjukvaror genom att hyra dessa månadsvis. Då forskningen kring organisationellt köpbeteende hade sin storhetstid för över 50 år sedan finns det ett tydligt gap mellan detta område och ny teknologi som ständigt utvecklas.Med stöd av redan existerande teoretiska modeller har författarna samlat in, sammanställt och analyserat empiri från företag som under de senaste 12 månaderna genomgått en inköpsprocess för att få tillgång till en eller flera molntjänster. Empirin har samlats in genom tre semi-strukturerade intervjuer med små och medelstora kunder (SME) till Dialect AB.

This essay focus on the social media Twitter and how three Swedish PR practitioners view and use communication strategies for this social media. Twitter was created 2006 and is kind of a new channel in the digital world. The micro blog has over these few years attracted 175 million users across the world. In Sweden there is 91 000 registered users and according to a survey, 11 000 of them are active by tweeting once a day.Twitter is highly current and all kinds of people are using the social media, for example, artists, companies and individuals. Twitter is with its highly number of users building a new market for organizations to find their stakeholders.

En ny trend inom internethandeln är företeelsen av så kallade rabatt- och upplevelsesajter. På den svenska marknaden är Groupon marknadsledande rabattsajt samtidigt som LiveIt anses störst inom upplevelseförmedling. Affärskonceptet ? att marknadsföra priserbjudanden eller upplevelser och sedan hänvisa konsumenter vidare till leverantörer ? har tagits efter av en rad aktörer och den nya trenden får antas fortsätta en tid framöver.Det faktum att den aktuella typen av förmedling är relativt ny har lett till en osäkerhet kring vilket ansvar rabatt- och upplevelseföretagen har gentemot konsumenter. Inte sällan använder de sig av varierande affärsupplägg vilket bidragit till ytterligare oklarhet.Det saknas direkt tillämplig tvingande lagstiftning och företagen begränsar ofta, genom mer eller mindre långtgående friskrivningar, sitt civilrättsliga ansvar.Syftet med förevarande uppsats är att undersöka vilket civilrättsligt ansvar som företagen har gentemot konsumenter vid dröjsmål och fel i vara och tjänst.I uppsatsen, som inledningsvis diskuterar innebörden av termerna kollektiv shopping och gruppköp, redogörs för de tre affärsmodeller som det marknadsledande rabattföretaget Groupon använder sig av.

The companies of today compete about the consumers? attention. In a society where the speed is increasing and the trends are constantly changing the marketing of today will soon be obsolete. This is something that is clearer in the fashion business where the consumers always are looking for news at lower costs. It?s no longer an economical question to be able to wear the latest fashion trends, the availability of cheap fashion clothes is constantly increasing.

During an investigation of animal welfare in animal production, the focus has for a long time been focused on the absence of stress, suffering and injuries, and positive emotions have not been prioritized. However, in recent years that has been drastically changed. The public interest have increased for buying animal products from animals that have had a decent life, which have led to that play, exploratory behavior and other positive behaviours has come to play a significant role in welfare assessment. The welfare of cattle is difficult to assess since there is currently no ancestors to study, it is thus difficult to determine which behaviors can be regarded as natural and thus positively related, acordingly the welfare of cattle have been forgotten and research on positive emotions of cattle have not been prioritized. The aim of this study was to observe which behavior growing cattle performe, and if there was any differences of which kind of behavior that was observed, if the cattle is keept on slatted floor or on a deep straw bedding. Furthermore, antoher purpose was to investigate if the observed behaviours indicate a positive, negative or natural welfare, and if it is possible to use the observed behaviours in a welfare assessment.

In light of the European Union`s 2012 theme year: Active aging and solidarity between generations I wished to gain an understanding of weather elderly immigrant are provided with equal possibilities and access to local community information as the majority population and their participation in activities arranged for senior citizens in the municipality where they live. I have done this by meeting with those who work in this capacity. I also chose to meet with representatives for immigrant organizations in the local community to enquire of their work with senior citizens within their own ethnic group. This is a qualitative study on a phenomenological ground based on nine interviews and four observations. I have had two theories to help me analyze my empirical material.

Waste appears to be a low-cost fuel compared to biofuel. This Masters thesis was conducted for Vattenfall Utveckling AB and deals with how waste in the fuel affects the performance of a SCR-catalyst. Different mechanisms of deactivation were surveyed, focusing on the poisoning mechanism. A literature study was carried out, which was used as a reference when analysing the results.Small samples (9x2x2 cm, 64 pieces) cut out from a full-scale unused honeycomb catalyst were exposed up to 1500h in two different combustion plants, Johannes in Gävle (co-combustion) and Högdalen in Stockholm (waste-combustion). The activity was measured mainly at 300°C but also at 250, 350, 375 and 400°C.

The study of the French market for softwood has been done in collaboration with VIDA AB. The aim of the study was to investigate important product quality and service quality dimensions, the customers? perception of the offering and generally describe the French market and present actors. The market for softwood around the world changes over time and new markets can mean opportunities for the sawmilling industry. The French market is the second biggest European market for softwood, has had presence of actors with sourcing of raw material from the Nordic countries for decades and there is a growing interest for building with wood. Theory being used is about the different dimensions that make up the total quality of softwood, together with intangible dimensions making up the total offering that helps the sawmilling industry to create positive perceived value for the customers. Methodological approach in the study was a case study research design, aimed at providing knowledge about one specific subject in one context. The general description was mostly carried out by literature studies and data from various statistics sources.

This thesis investigates the possibilities offered to a working landscape architect by anincreased and altered use of digital 3D environments. A basic assumption is that increased useof digital three-dimensional environments promotes the creative processes and presentationoptions of landscape architects.The thesis is based on literature studies and communication with working landscapearchitects, and includes an investigation of the visualization methods available in the Blender3D modelling software. The thesis provides a thorough survey of what it means to model inthree dimensions, as well as of what modelling methods are feasible for a landscape architectto use. As landscape architects, we work with human and unique processes, and thus it isdifficult to develop standardized and automatic software for our profession. One possiblesolution is to turn to open source development, where software and models are shared andanyone can contribute.

This thesis investigates the possibilities offered to a working landscape architect by anincreased and altered use of digital 3D environments. A basic assumption is that increased useof digital three-dimensional environments promotes the creative processes and presentationoptions of landscape architects.The thesis is based on literature studies and communication with working landscapearchitects, and includes an investigation of the visualization methods available in the Blender3D modelling software. The thesis provides a thorough survey of what it means to model inthree dimensions, as well as of what modelling methods are feasible for a landscape architectto use. As landscape architects, we work with human and unique processes, and thus it isdifficult to develop standardized and automatic software for our profession. One possiblesolution is to turn to open source development, where software and models are shared andanyone can contribute.

Syfte ? Syftet är att undersöka om en merge-in-transit-lösning kan användas vid distributionen av prover inom ett klädföretag för att säkerställa låga kostnader, korta ledtider och kontroll.Metod ? En fallstudie har gjorts i samarbete med Didriksons för att uppnå studiens syfte. Datainsamlingsmetoder såsom intervjuer och dokumentstudier har legat till grund för insamlandet av empiri, som kontinuerligt har analyserats mot studiens teoretiska ramverk. Därigenom har studiens resultat utformats.Resultat - Resultatet visar på att en merge-in-transit (MIT)-lösning skulle vara att föredra inom klädbranschen på grund av de tidskrav som finns på snabba leveranser. Vidare framgår det att det är av största vikt att få kommunikationen mellan aktörerna i försörjningskedjan att integrera om en MIT-lösning ska användas.En MIT-lösning kan sänka de direkta transportkostnaderna med 69 procent, samtidigt som studien tyder på att kapitalbindningen och tullkostnaderna minskas.

The world economy of today is in an extensive financial crisis which has lead to the fact that people seek well placed investments and securing of capital, something that by many people can be found in forest investment. The price of forest estates has increased with 90 % during the last 5 years and marketing polls indicate a positive belief in the future among forest owners. The development of timber prices has not increased to the same extent as the forest property prices which implies that the property price not only reflect the yield value from the forest but also that the lumber value does not have such a meaningful role in the pricing of forest properties as proven earlier. This fact means that forest owners either invest their capital in forest in a speculative point of view or that the purchasers of forest properties invests in non monetary benefits that lacks a direct yield value. The purpose with this degree thesis is to increase the understanding of the pricing of forest properties with focus on the above mentioned fact.

Bakgrund och problemformulering: Inköpsfunktionen har under de senaste åren fått en allt mer strategisk betydelse för organisationer. De strategiska inköpsbesluten blir därför allt viktigare och siktar mot att skapa effektiviseringar och kostnadsfördelar i processen. Ekonomistyrningstekniker som kan anpassas till företaget kan därför vara en mycket värdefull tillgång på en konkurrenskraftig marknad. Interorganisatoriska relationer i syfte till relationen mellan leverantör och det köpande företaget blir även mycket betydelsefull då de största kostnaderna har identifierats uppkomma hos underleverantörerna för ett producerande företag. Det finns dock en begränsad kunskap angående hur dessa ekonomistyrningstekniker hos interorganisatoriska relationer kan effektiviseras i inköpsprocessen hos ett producerande företag.

In light of the European Union`s 2012 theme year: Active aging and solidarity between generations I wished to gain an understanding of weather elderly immigrant are provided with equal possibilities and access to local community information as the majority population and their participation in activities arranged for senior citizens in the municipality where they live. I have done this by meeting with those who work in this capacity. I also chose to meet with representatives for immigrant organizations in the local community to enquire of their work with senior citizens within their own ethnic group. This is a qualitative study on a phenomenological ground based on nine interviews and four observations. I have had two theories to help me analyze my empirical material.

The goal of customer support is to help clients achieve maximum value in their services and products. Customer support is the public face of a company, which means that it is important to give the customer a positive experience and live up to customer expectations. Efficient customer support has become more important and studies show that customers who leave a company do so because of poor service. Customers' growing demands for higher quality and easier access to services means that companies must recognize the need to satisfy each customer. It is important that each customer receives the attention required and that customer needs are met quickly and flawlessly.