Many product launches are postponed today, however very little research regarding to customer responses to such events has been carried out. The purpose of this paper is to investigate how people react to a postponed product launch. An experimental study of responses to a postponed launch of a mobile phone, a mineral water and a music album is used to investigate customer reactions. The respondents exposed to the postponed launch showed a higher value of reactance. This reactance affects the attitude, purchase intention and perceived quality of the product in a negative way.

I dagens samhälle råder ett överutbud av produkter på marknaden där varje företag febrilt kämpar om att fånga kundens uppmärksamhet. Då modebranschen snurrar allt snabbare och kunden förväntar sig nya plagg i butik varje vecka, har en stark varumärkesidentitet visat sig vara av allt större betydelse . Företag inom samma bransch har en benägenhet till att producera varor som blir alltmer lika varandra gällande produktens egenskaper, utseende och pris. Då teknologins framsteg går allt snabbare ökar konkurrensen och risken finns att nylanserade produkter redan är omoderna när de introduceras för konsumenten. Den avgörande och återstående faktorn för konsumenten vid köp blir då varumärke.

Surrogate boycotts are highly threatening for corporations in terms of both economical cost and image damage. All corporations are due to our globalized environment and increased stakeholder fragmentation gradually more risking to become victims of surrogate boycotts, which of nature is hard if not impossible to predict and prevent. Corporations are generally recommended to build clear and strong corporate identities, which should be reflected in their most important stakeholders, as this will secure minimum damage on the corporate image. Even a surrogate boycott situation can have positive effects on corporations, especially in terms of image, as such situation increases the brand involvement and thereby make it possible for corporations to connect with important stakeholders on an emotional level. .

Denna rapport redovisar utvecklingen av en tjänst för att lättare kunna söka praktikplats och praktikanter. Tjänsten utvecklades som ett eget projekt att senare kunna visas upp som ett förslag för intressenter av verktyg som detta. Utvecklingen har följt dagens principer för användbarhetsdesign och upplevelsedesign. Målet har under hela utvecklingsperioden varit att skapa något som speglar denna tids trender och applikationer för möten. Resultatet av detta projekt har landat i en hifi prototyp, grafisk profil samt konceptbeskrivning för hur tjänsten ska fungera och användas.

The application of performance-based pay system among enterprises is becoming more frequent. Performance-based pay systems is used by organizations in hope of increasing productivity and have become more flexible. Employees may perceive the performance-based salary as a motivator or a threat depending on lifesituation and personality. At a perceived threat, the employee may become stressed. Work-related stress has become a serious social problem that can have consequences for both companies and individuals.

AbstractWorking with child and youth welfare is one of the most difficult challenges a social worker might face in the field of social work. Those who work with child and youth welfare are more exposed to stress and burnout than other comparable human service occupations. Research links the prevalence of stress and burnout to several key variables, such as demographics, working conditions and personality factors. In contrast, even though social workers in this field face many negative work-related problems they report a high job satisfaction. The aim of this study is to examine how uplifting and straining experiences affect social workers, who work with child and youth welfare, through the use of The Critical Incident Technique and interviews.

If guidance counselors are to do as good a job as possible, they need to have as much comprehensive information as possible when it comes to possible career paths for their clients. To get on the way to get this information I, in this study, examined how musicians - specifically flute players career paths could seem. I examen this by doing five interviewees. This study is for guidance counselors, so they hade a more solid foundation to stand on, but also for aspiring musicians to get new perspectives to consider when faced with career choices.The study is conducted through five interviews with professionals flutists; Agneta, Harry, Jenny, Eva and Pepita who all work or have recently worked as professional musicians or teachers. With professional musician, I mean the ones in one way or another is or has been employed musicians and also is in the same or higher level in terms of their music ability than those who are employed.

Idag är det allt fler företag som arbetar utifrån ett hållbarhetsperspektiv d v s dearbetar med ett ekonomiskt-, socialt och miljömässigt ansvarstagande. Som det ser ut idagsläget med allt större fokus på att företagen tar sitt sociala och miljömässigaansvar så kommer de ansvarstagande kundföretagen att behöva öka kraven då deupphandlar IT-relaterande tjänster eller IT-relaterade produkter. Vår studie baseras påen kvalitativ metod där intervjuer har gjorts hos fem svenska företag. Respondenternai de olika företagen var högt uppsatta personer med god insyn i hur derasverksamheter drivs. Studiens fokus har legat på hur IT-avdelningarnas kravställandevid upphandlingar sett ut från ett hållbarhetsperspektiv.

It is not about the perfect tune or pretty picture.It is always, always about the story. (Is or ought to be)When we release a new album, publish a book or show a brand newcollection of clothes or furniture etc. it is (or ought to be) because we havesomething to say (tell/share). The choice of language, in which we tell our stories,is vital for how they will be perceived.This is where illustration comes in. Illustration is a tool for storytelling, for contributingto the world in the most legible way.Illustration is legibility, it is the italic, the underline, the ?quotation mark?, the exclamation mark!It is not about the pretty picture.I want to talk about this.

Purpose: The study aims to, from a companys point of view, describe how strategic work with customer loyalty is done.Conclusion: Another possible way to try to create loyalty is to exceed the expectations whether the customer is a member of the loyalty program or not. A strong brand with a good reputation can also contribute to a stronger loyalty. Reward systems gradually reward the customers since they first need to collect points, or in this case miles, to be able to use them later on. The staff is often educated in service to be able to interact with the customer in a professional manner. One way to interact with the members of the loyalty program is through profiles on the internet.

This essay examines the communication value of music in television advertising. It studies different forms of music and whether these forms contribute positively or negatively to how television advertising is perceived and remembered. The forms are jingle, familiar song and unfamiliar song. 100 high school students participated in the study through a questionnaire.                      The study shows that music is an important tool that complements television advertisings visual aspects. Music creates feelings, emphasizes aspects of the image and clarifies the advertised message.

The objective of this project was to develop the visual identityof Halleluja, a brand new booking agency representing approximatelytwenty minor artists within a wide range of contemporarymusic styles.The outcome has been applied to business cards and awebsite yet to be produced. To attract the audience and differentiateitself from other booking companies, Halleluja featuresa minimalist design that speaks of dedication, breadth ofgenres and exclusive taste. Although my sketches have beenapproved by Lars Olsson and Erik Sundfeldt, the co-foundersof Halleluja, I have had the privilege of working quite freely andstarting from scratch, since there was no earlier work done onthe company.Some of the issues I have faced during my process wasabout finding the right tone of voice in type and colour, ordealing with the semantics of the corporate name (meaning»praise the Lord«). I?ve also been struggling to come to termswith my own self-censorship and my slighly suspicious view onbranding..

The freedom of establishment is a fundamental right on the internal market which enables companies to take up and pursue activity in other member states, ?host states?, in a non discriminatory way. In situations where a company wishes to use the right to establish in a host state, complications will be discovered since the member states are applying different principles for deciding the nationality of a company. Since the Treaty of the Function of the European Union recognize both principles, and both of the legal areas company law and European international private law lack harmonization regarding companies wishing to perform such a transaction, the situation today brings the possibility that such a company could be covered by the legal system of several member states, or maybe no legal system at all.The Court of Justice of the European Union has through case law contributed to make the scope of the freedom of establishment a little bit clearer but there are still difficulties regarding situations when a company wishes to transfer its seat to another member state with a change of nationality. Today?s measures, for example the SE-company, is not enough to satisfy the companies wishing to transfer their seat to another member state.

Earlier studies shows that democracy within the preschool is an important and on-going work, but could implicate certain consequences. For example that goals regarding democracy and influence in the preschool, rarely is done in practice but instead remains just words on a paper. It could also mean that the pedagogues lack education and knowledge within the area, but also how they react to the influence of children. Preschool is expected to be a place for all children, no matter what luggage the child is carrying. The luggage is filled with the life experience, the personality and in this case the needs that the child has. The needs could be anything from nearness to physical and psychological disorders that requires more pedagogical attention.

Syftet med föreliggande studie var att studera huruvida intagna på en störrekriminalvårdsanstalt (klass A) i Mellansverige, skiljer sig i personlighetsdragen Samvetsgrannhet, Vänlighet, Extraversion, Emotionell Stabilitet och Öppenhet ijämförelse med två kontrollgrupper. Tidigare forskning har visat att kriminella personer ligger lägre i skalorna (faktorerna) som mäter Samvetsgrannhet och Vänlighet, i jämförelse med ostraffade individer (t.ex., Miller & Lynam, 2001). Den primära hypotesen var följaktligen att söka diskrepans mellan just Samvetsgrannhet och Vänlighet i enlighet med tidigare empiri. Studien genomfördes med ett självskattningsformulär som stödjer sig på en svensk översättning från Goldbergs (1992) International Personality Item Pool (IPIP)beträffande grundläggande personlighetskaraktärer. Studien utgjordes av intagna(n = 46) och två kontrollgrupper bestående av studenter (n = 32) samt vaktpersonal (n = 45) vid en klass A anstalt i Sverige.