On July 22nd 2011, there was a terrorist attack in Norway. First a bomb exploded in the Parliament House, in Oslo; and shortly after that a man shot 69 politically active young people at a camp on the island Utöya. Throughout the weeks to follow, we could read about the victims' stories. They told of tears, fear and heroism. But who got to tell what? The purpose of this study was to see how the Swedish tabloids described the victims from a gender perspective.

I en bank möts oftast kunder av kölappsapparat och får därefter sätta sig i väntan på sin tur att bli betjänad av en bankrådgivare. Ett alternativ till detta är att använda en kundvärd för att ytterligare påverka kundens känslor och tillfredsställelse. Söderlund och Rosengrens (2008) studie visade att en anställds leende kan påverka en kunds nivå av tillfredsställelse efter besöket men också känslorna av glädje och upprymdhet (Mehrabian & Russel, 1978). Studiens syfte är att beskriva hur en kundvärds emotionella (leende kundvärd) respektive professionella (icke-leende kundvärd) bemötande påverkar kunders nivå av kundtillfredsställelse på en bank. Swedbank i Karlstad har idag en kundvärd och dennes påverkan skall beskrivas med användning av en kvantitativ enkätstudie.Kundernas nivå av tillfredställelse visade sig påverkas positivt av ett emotionellt bemötande.

This study is performed as an Archive, Library and museum master?s thesis in two years studies. The overall aim is to investigate and analyze what the term Manga means in a library and information science context. The concept of Manga has different meanings depending on whether we start from a Japanese or a Swedish context. Manga is integrated in the Japanese society while Manga often is associated with youth culture or a separate genre in Sweden.

I en bank möts oftast kunder av kölappsapparat och får därefter sätta sig i väntan på sin tur att bli betjänad av en bankrådgivare. Ett alternativ till detta är att använda en kundvärd för att ytterligare påverka kundens känslor och tillfredsställelse. Söderlund och Rosengrens (2008) studie visade att en anställds leende kan påverka en kunds nivå av tillfredsställelse efter besöket men också känslorna av glädje och upprymdhet (Mehrabian & Russel, 1978). Studiens syfte är att beskriva hur en kundvärds emotionella (leende kundvärd) respektive professionella (icke-leende kundvärd) bemötande påverkar kunders nivå av kundtillfredsställelse på en bank. Swedbank i Karlstad har idag en kundvärd och dennes påverkan skall beskrivas med användning av en kvantitativ enkätstudie.Kundernas nivå av tillfredställelse visade sig påverkas positivt av ett emotionellt bemötande.

I en bank möts oftast kunder av kölappsapparat och får därefter sätta sig i väntan på sin tur att bli betjänad av en bankrådgivare. Ett alternativ till detta är att använda en kundvärd för att ytterligare påverka kundens känslor och tillfredsställelse. Söderlund och Rosengrens (2008) studie visade att en anställds leende kan påverka en kunds nivå av tillfredsställelse efter besöket men också känslorna av glädje och upprymdhet (Mehrabian & Russel, 1978). Studiens syfte är att beskriva hur en kundvärds emotionella (leende kundvärd) respektive professionella (icke-leende kundvärd) bemötande påverkar kunders nivå av kundtillfredsställelse på en bank. Swedbank i Karlstad har idag en kundvärd och dennes påverkan skall beskrivas med användning av en kvantitativ enkätstudie.Kundernas nivå av tillfredställelse visade sig påverkas positivt av ett emotionellt bemötande.

To create multifunctional buffer strips along a watercourse in an economically sustainable way requires consideration of many different factors. In this plan we have selected pollutant reduction as the main purpose of the buffer strip. We have also strived to achieve minimal income loss due to reduced production, increased biological diversity, good game preservation that leads to higher income from hunting, aesthetical satisfaction and possibility to profit from available subsidies. This is done mainly to make landowners/farmers more interested in creating buffer strips along water courses.As sand is the dominant type of soil in the area, the water course is less affected by surface runoff compared to if the soil would be clay or some other finer texture. Game preservation and subsidies have therefore been the main factors when establishing the width of the strip, because these require wider buffer strips in some cases.

The aim of this study has been to analyze how society is constructed in the workbook Möte med människor från andra kulturer, a popular material within the ?cultural competency? industry. The analysis has largely been carried out from the perspective of a pedagogy against oppression as it has been outlined by Kevin Kumashiro. I have found that the material combines discursive movements, which in complex and hybrid ways deconstruct, decenter, recenter and reproduce stereotypes and norms, through its normative language and pedagogy. A language constructing culture as cleanly demarcated, static and homogenous.

This study is about underlying discourses of two tv-series for children from opposite parts of the globe. Focus lays on which morals and values adults choose to teach children through popular culture, even on an unaware basis and how does differ, or not, between different societies.The theoretical framework chosen for this study are semiotics in combination with the concept of the gaze by Laura Mulvey. Semiotics is the study of signs and their underlying meanings constructed by society. By studying popular culture with the tools provided by semiotic analysis it is possible to discouver underlying myths, social constructions of society, that are reproduced over and over again to remain alive. Mulveys theory of the gaze is helpfull in the process of decoding those constructions to discover the dominant partys and norms represented.In this particular study underlying structures such as patriarcal power relations, unequality between the representation of different ethnicities and the consistent presents of the male gaze where discovered.

In this paper I will examine the five Pussy Riot music videos that the group has published online on their official You Tube website. I will examine them through a ?gender lens? looking at their visual representations of gender vis-à-vis the hegemonic gender discourse in Russia. In addition I will examine their potential effects and if/how these visual representations can be understood as resistance.In my study I will take on a constructionist approach and the main theories being used to understand and analyze the Pussy Riot music videos are discourse- and representational theory including deconstruction, performativity and the social construction of gender as well as ?in-between? and deviant representations.

På bakgrunn av EUs biodrivstoffdirektiv kommer norske myndigheter til å fremme et krav om at en viss andel av oljeselskapenes omsetning kommer fra biodrivstoff. Oljeselskapene står nå fremfor en stor forandring med å måtte tilpasse seg et kommende krav fra norske myndigheter. Et krav innebærer at oljeselskapene må utarbeide strategier som tar hensyn til begrensninger gitt av myndighetene. I lys av kravet må oljeselskapene utforme strategier som muliggjør kortsiktig avkastning fra salg av biodrivstoff. Samtidig må de tenke på hva som kan bli fremtidens drivstoff og skape lønnsomhet på lang sikt.

The subject for our bachelor thesis is how sugar is portrayed in Aftonbladet. By analyzing newspapers from 1995 and 2013 we wanted to research if the portrayal of sugar has changed during the years. We have noticed that there is a trend of being healthy and fit today. ?Strong is the new skinny? is a quote we can see in social media and on blogs today.

This essay focuses on strategies for acquisitions in Swedish publiclibraries. The topic has been occuring in the public debate off andon since the70s. The dominant view has been that librarians haveallowed demand direct the purchases of media and thus haveignored quality literature.This debate has caused me to reflect on the librarians constantdilemma when purchasing media. Are they supposed to chooseliterature that are in demand, or should an evaluation made bylibrarians be the decisive?The previous research has shown that the library profession istraditionally characterized by a non-judgmental approach.

In 2014, the Swedish leisure-time centres after school became widely criticized on several occasions by school authorities. The cause for its criticism was a reflection of leisure time-centres with lots of untrained staff and a lack of pedagogical aspirations. The conclusion of the criticism was that these leisure-time centres do not fulfil their potential. However, these assessments has only to a limited extent become a part of the public educational discourse in Sweden. This discourse has mainly focused on the decreasing results in the Swedish school, which has caught the attention in the media and ended up on the political agenda.

To create multifunctional buffer strips along a watercourse in an economically sustainable way requires consideration of many different factors. In this plan we have selected pollutant reduction as the main purpose of the buffer strip. We have also strived to achieve minimal income loss due to reduced production, increased biological diversity, good game preservation that leads to higher income from hunting, aesthetical satisfaction and possibility to profit from available subsidies. This is done mainly to make landowners/farmers more interested in creating buffer strips along water courses. As sand is the dominant type of soil in the area, the water course is less affected by surface runoff compared to if the soil would be clay or some other finer texture. Game preservation and subsidies have therefore been the main factors when establishing the width of the strip, because these require wider buffer strips in some cases.

Debates about suitable content in children's literature occur regularly. In spring 2010 such a debate took place in Sweden. The purpose of this Bachelor's thesis is to analyse the debate to identify ideas concerning the role of children's literature in society. A second aim is to examine how children's literature is described and which concepts are used by the debaters. The empirical material used for the analysis consists of ten articles, blog posts, radio- and TV- features published in March 2010.