Companies need to receive feedback in order to understand how they should adjust to shifting demands in the market. This study focuses on the Mystery Shopping process and the information it provides. Through qualitative interviews information was gathered which identifies Mystery Shopping as an approach where companies actively seek information withthe help of anonymous ?shoppers?. This method is compared to other research methods in order to identify the characteristics of Mystery Shopping.

Therapeutic Assessment with Children (TA-C) är en utrednings- och behandlingsmetod som på ett uttalat och strukturerat sätt tar med familjen och barnet under hela utredningen för att fånga underliggande strukturer som bidrar till beteenden. Utredning och behandling flätas in i varandra. Denna kombination väckte mitt intresse till att närmare undersöka denna relativt nya metod genom att inom ramen av detta arbete, utreda en familj som jag hade haft en fungerande kontakt med. Utvärderingen med föräldrarna visade att de främst uppskattade möjlighet att få vara med under alla delar av utredningen. Testsituationerna blev synliga då föräldrarna tillsammans med familjeterapeut observerade barnet och psykologen bakom en enväggsspegel och kopplade det som hände i testrummet till vardagssituationer. Föräldrarna var kollaboratörer, observatörer och tolkare av de psykologiska testen tillsammans med utredarna.

My intention with writing this essay is to find out how and in what way the priests in the Allhelgona Church in Stockholm use or are influenced by the ideas of C. G. Jung. This could be in their theology, their sermons or in their private counselling with members of the church.I have gathered a few interviews for this essay with the priests Olle Carlsson and Mary Philipsson which I have then analyzed and drawn conclusions from.Finally I make an assessment of the information and also see what problems may arise out of incorporating Jungian themes into a Christian atmosphere..

SammanfattningI arbetet beskrivs olika beteenden och fysiologiska förändringar som kan indikera smärta hos hund. Det finns också en kort beskrivning av tre smärtbedömningskalor: Visuell analog skala (VAS) Glasgow Composite Pain Scale Short Form (GCPS) och University of Melbourne Pain Scale (MPS). Dessa skalor har utvecklats som verktyg för att gradera smärta. VAS har tagits fram för humanvården och de andra är utvecklade för bedömning av postoperativ smärta hos hund. Arbetet innehåller också en mindre studie, där skalorna jämförs mot varandra.

In veterinary medicine, penicillin is the most used antibiotic in Sweden. Two dosage forms of penicillin are available in Sweden for use in horses, sodium benzylpenicillin (Na-pc) and procaine benzylpenicillin (proc-pc). Proc-pc is the most used dosage form and is used for intramuscular administration which allows horse owners to treat an animal at home under veterinary instruction. Na-pc is only approved for intravenous use in horses. Penicillin is normally well tolerated by horses but a serious, sometimes life-threatening, adverse reaction called penicillin shock may occur.

Bakgrund: Motivation är något som finns hos alla människor, den kan bestå av både inre och yttre motivation. Inre motivation är något en människa får när hen gör något intressant och meningsfullt. En yttre motivation nås när något ges tillbaka efter den handling som utförts. Dagens sjuksköterskor möts av många hinder i form av hög arbetsbelastning, låga löner och stressiga miljöer vilket leder till att sjuksköterskor väljer att lämna vården. Å andra sidan väljer ändå en stor del sjuksköterskor att jobba kvar eftersom de fortfarande känner motivation.

Biofuels are getting more important as EU plans to replace fossil fuels with renewable energy sources. Because of that Sveaskog has chosen to invest in developing the handling process of logging residue. The company has a joined organisation for handling both round wood and logging residue. They are also working at integrating the forwarding of the logging residue with the rest of the harvesting team. Sveaskog is currently extracting 44 % of the available amount of logging residue.

The goal of this master thesis project was to develop computer models of some plausiblepretreatment techniques and to assess the potential benefits/costs of using pretreatment andanaerobic digestion for waste management of organic waste from a system perspective. Forthis purpose a computer program called ORWARE has been used. ORWARE (organic wasteresearch) is a program for making life cycle assessments of waste management. As the mainpart of the project work the ORWARE system has been provided with three new models ofpretreatment techniques. The additions consist of: One model of pretreatment with ultrasound,one model of thermal hydrolysis and one model of a screw press.

Companies need to receive feedback in order to understand how they should adjust to shifting demands in the market. This study focuses on the Mystery Shopping process and the information it provides. Through qualitative interviews information was gathered which identifies Mystery Shopping as an approach where companies actively seek information withthe help of anonymous ?shoppers?. This method is compared to other research methods in order to identify the characteristics of Mystery Shopping.

AbstractIn the fall of 2003 a project was started in the Swedish building sector that is called BASTA (the building sectors’ termination of especially harmful substances). The project is operated by the building companies NCC, Skanska, PEAB and JM, the Swedish Building Industry and the Swedish Environmental Institute IVL. The purpose of the project is to create a common environmental assessment system for the entire building industry and with the help of this system phase out the use of especially harmful properties from building products.In a large sense BASTA works like this; On the BASTA web site there is a database, to which a supplier can register the company and the company’s products. Only those products with a substance content that fulfil the demands of the BASTA system, is to be registered. As it is the supplier himself that carries out the registration of the company and the company’s products to the system, the BASTA-organisation annually controls that the companies that are registered in the database, fulfils BASTA’s demands.Since NCC is one of the companies that operates BASTA, BASTA is probably going to be the environmental assessment system that is recommended for the company in the future.

AbstractIn the fall of 2003 a project was started in the Swedish building sector that is called BASTA (the building sectors’ termination of especially harmful substances). The project is operated by the building companies NCC, Skanska, PEAB and JM, the Swedish Building Industry and the Swedish Environmental Institute IVL. The purpose of the project is to create a common environmental assessment system for the entire building industry and with the help of this system phase out the use of especially harmful properties from building products.In a large sense BASTA works like this; On the BASTA web site there is a database, to which a supplier can register the company and the company’s products. Only those products with a substance content that fulfil the demands of the BASTA system, is to be registered. As it is the supplier himself that carries out the registration of the company and the company’s products to the system, the BASTA-organisation annually controls that the companies that are registered in the database, fulfils BASTA’s demands.Since NCC is one of the companies that operates BASTA, BASTA is probably going to be the environmental assessment system that is recommended for the company in the future.

This study is about to see whether the two models representing the strategies of lean production is to use and apply in different companies. The models are structured in two different ways in which one of them is checking the softer elements of lean production in the form of leadership and strategies. This model is called Lesat and is based on interviewquestions. The second model, called "learning to see" is about identifying flows. This, together shall then give an idea of how mature companies are when it comes to a whole in the concept of lean production, and susceptibility to use these models to their respective companies. The study is conducted in two companies, SKF couplings systems and AQ parkoprint.

Denna uppsats behandlar ämnet internkommunikation. Vi har valt att genomföra en undersökning om Polismyndigheten Värmlands internkommunikation då de innehar ett stort ansvar att bevara trygghet och säkerhet i samhället. Polismyndigheten har även stora krav på sig idag gällande dialog och grad av kommunikation inom organisationen för att effektivisera det polisiära arbetet. Syftet med denna uppsats är att erhålla en insikt om den interna kommunikationens funktion och hur den gestaltas utifrån chefernas och de anställdas perspektiv. I denna uppsats använder vi oss utav relevanta teorier inom organisationskommunikation, internkommunikation, organisationsidentitet, organisationskultur och kommunikationsmodeller.

AbstractIn the fall of 2003 a project was started in the Swedish building sector that is called BASTA (the building sectors’ termination of especially harmful substances). The project is operated by the building companies NCC, Skanska, PEAB and JM, the Swedish Building Industry and the Swedish Environmental Institute IVL. The purpose of the project is to create a common environmental assessment system for the entire building industry and with the help of this system phase out the use of especially harmful properties from building products.In a large sense BASTA works like this; On the BASTA web site there is a database, to which a supplier can register the company and the company’s products. Only those products with a substance content that fulfil the demands of the BASTA system, is to be registered. As it is the supplier himself that carries out the registration of the company and the company’s products to the system, the BASTA-organisation annually controls that the companies that are registered in the database, fulfils BASTA’s demands.Since NCC is one of the companies that operates BASTA, BASTA is probably going to be the environmental assessment system that is recommended for the company in the future.

AbstractIn the fall of 2003 a project was started in the Swedish building sector that is called BASTA (the building sectors’ termination of especially harmful substances). The project is operated by the building companies NCC, Skanska, PEAB and JM, the Swedish Building Industry and the Swedish Environmental Institute IVL. The purpose of the project is to create a common environmental assessment system for the entire building industry and with the help of this system phase out the use of especially harmful properties from building products.In a large sense BASTA works like this; On the BASTA web site there is a database, to which a supplier can register the company and the company’s products. Only those products with a substance content that fulfil the demands of the BASTA system, is to be registered. As it is the supplier himself that carries out the registration of the company and the company’s products to the system, the BASTA-organisation annually controls that the companies that are registered in the database, fulfils BASTA’s demands.Since NCC is one of the companies that operates BASTA, BASTA is probably going to be the environmental assessment system that is recommended for the company in the future.