AbstractMI stands for Motivational Interviewing, the Swedish translation of MI is Motiverande Samtal. Adolescence is a period in life when challenges are encountered and pivotal choices are being made. It is during this period adolescents form their lifestyle, which have an impact for their health for the rest of their life. MI has shown to be an effective and appropriate method for school nurses within school health care, to utilize in approaching by adolescents with risk behavior. This is because it gives adolescence to take responsibility and empowers them to make decisions regarding lifestyle-changes.

AbstractMI stands for Motivational Interviewing, the Swedish translation of MI is Motiverande Samtal. Adolescence is a period in life when challenges are encountered and pivotal choices are being made. It is during this period adolescents form their lifestyle, which have an impact for their health for the rest of their life. MI has shown to be an effective and appropriate method for school nurses within school health care, to utilize in approaching by adolescents with risk behavior. This is because it gives adolescence to take responsibility and empowers them to make decisions regarding lifestyle-changes.

The aim with this study is to identify and discuss discourses in public service policy documents to clarify that public service policy is political and not self-evident. The study's theoretical as well as methodological starting point is the discourse theory of Laclau and Mouffe, which ontological position is that all meaning is constructed by discourses. In the studied material, two discourses have been identified in policy concerning the content in public service media. The responsibility-discourse construct meanings of what content the policy wants to see in public service media and in the quality-discourse meanings of how the content should be is constructed. Public service policy is consistent over the period that has been studied and the study shows that there is consensus in the parliament about the regulation of the content in public service media.

Stressrelaterade symptom har blivit vanligare bland ungdomar i Sverige och klassrumsenkäter har visat att fler och fler barn och ungdomar lider av psykiska och psykosomatiska problem. Ungdomar upplever framförallt stress i samband med skolan. Många unga upplever en stor osäkerhet inför framtiden. Syftet med studien var att kartlägga vilka områden kvinnor respektive män i årskurs tre i gymnasiet upplever som stressframkallande samt undersöka om de under det senaste året gjort förändringar i sitt aktivitetsmönster. Ett frågeformulär som bestod av det australiensiska instrumentet Adolescent Stress Questionnaire [ASQ] samt tre egenkonstruerade frågor angående elevernas aktivitetsutförande under det senaste året besvarades av 40 elever i två naturvetenskapliga klasser på en gymnasieskola i sydöstra Sverige.

School can be an effective environment for achieving a more equal health among children and adolescents, since many individuals can be reached by the health promoting work in the school. In the year of 2000 a project in Skåne was started for the development of health promoting schools. The health promoting projects however, have shown to be of short duration. So, as an alternative, the integration of the health in school ought to be tried. The aim of this study is to give examples how health promoting schools can strengthen their profile.

The purpose of this study is to examine the attitudes towards criminality among adolescent people. The main goal of this study is to find out, which risk factors are for criminal behavior among the youth. It?s also to understand if gender and ethnicity of the adolescent people plays any part in their attitudes towards criminality and risk factors for criminal behavior. The study has been carried out using a quantitative method for the data collection.

ABSTRACTBackground:To work irregular hours, so called shift work, involves a greater risk to develop bad health compared to work daytime. The society today requires availability 24-hours per day which makes shiftwork necessary. We have to find a way to make shift working people remain at a good health.Purpose:The purpose of this study was to examine the self estimated health of shift workers. This study concerns significant differences between self estimated health and: main reason for shiftwork, possibility to decide what to do at work and possibility to decide how to perform work tasks.Method:A cross sectional study was performed in four companies in industrial manufacturing, printing business and service business in the community of Örebro. 113 questionnaires were delivered and 71 persons filled the questionnaires and returned them, the reply fervency were 65 %.Results:In this population almost 80 % of the participants declared their health good, very good or excellent and no one declared their health as poor.

This master thesis is an analysis of how the amount of health centers per inhabitant has changed since the Swedish government implemented a new health care reform in 2010. The reform implies a free choice of health centers in the Swedish regions and opens up the market for private firms. The purpose of the thesis is to study the effects of the different financing systems toward the health centers in the regions. The models are based on theories of the need of health care. Two of the independent variables which are studied are income and age.

The purpose of this thesis is to compare if a charter company's attitude and vision of service can be reconciled with the attitudes and visions that the customers have in the same area. In order to carry out the study a qualitative approach is used. The data has been collected by interviews, focus groups and observations. The framework is theories on the subject of customer satisfaction, quality of service at customer meetings, Self-Service technologies, quality assurance and gap in service.The study has concluded that the approach to service is relatively equal between the company and customers, but the future visions differ. Focus group participants have been thinking bigger and further into the future, while the company focuses more on specific functions.

TREATMENT AND EPISTEMOLOGY A STUDY ABOUT YOUTH CLINICS AND CHILD- AND YOUTH PSYCHIATRYS WORK WITH YOUNG PEOPLE Larsson, A och Nilsson, J. Behandling och förhållningssätt. En studie om ungdomsmottagningar och barn- och ungdomspsykiatrins arbete med ungdomar. Examensarbete i normöverträdelser, normkonflikter och sociala interventioner 15 poäng. Malmö högskola: Hälsa och Samhälle, enheten för Individ familj och samhälle, 2011.

Since companies have realised the importance of customer loyalty and since the service sector has gained higher significance in recent years, we found it interesting to study what leads to customer loyalty in service companies. The theories we have chosen to consider are customer loyalty, service quality, service guarantees, affinity marketing, loyalty programmes and customer clubs, the customer in focus and other factors that influences customer loyalty. To find out how service companies are working with cus- tomer loyalty, we have conducted a case study within three service companies. Our findings are that customer loyalty has a significant importance for the companies we studied. Quality and personnel were the factors we found had the greatest impact in service companies concerning customer loyalty.

The aim of this study was to examine sexual behavior, contraceptive use, self-rated health, lifestyle factors and the prevalence of HPV vaccination among last year high school students. The study was a quantitative cross-sectional study which was a substudy of the longitudinal study " Pornography, Youth and Health". Results showed that the majority of students had had sexual intercourse (75 %, n=524) and both performed (67 %, n=479) and received oralsex (70 %, n=498). Forty percent (n=282) of the students had had one night stand, a quarter (n=159) anal sex and 29 (n=202) percent sex with a friend. The contraceptive use increased from the first to the last intercourse while the use of condoms decreased.

An individual´s health is an important quality and asset to the individual, as well as to organizations and communities. The health of a human being is affected by the whole life situation, where the work place forms a significant part. The work place is an arena that can contribute to creating ill-health. In the light of increasing work- related ill-health in our society, it is important today to work with health-promoting initiatives in order to improve the well-being of people. It is advisable that an appointed key person at the work place works with health-promoting efforts.

The aim of this thesis is to describe how service companies through adjustment of the customer?s zone of tolerance can influence customer?s perception of the service during the processes of service delivery and create customer satisfaction. The method used was case study approach utilizing personal interviews, which were conducted at two service companies. The study showed that the aspects of the service that have greatest importance for the customer?s assessment of the service and customer satisfaction among others are personal treatment and that personel behave in the way that makes the customer feel itself taken good care of and unique.

The purpose with our essay was to examine which clients/patients get treatment for alcohol problems from either health care units or social service units. We also wanted to find out how staff in these units considers the importance of social background in the assessment of treatment. The questions we have focused are: How do the clients/patients get in contact with the units? How does staff in these units consider the importance of social background in the assessment of treatment? How is the social background like for the present clients/patients? To fulfil the purpose with our investigation and to get answers to our questions, we performed an explorative examination and applied a qualitative method in the form of a semi-structured interview with six persons. The investigation showed that clients/patients get in contact with the units by looking for treatment by themselves or by relatives and other organisations.