USA:s president George W. Bushs planer på ett krig i Irak mottogs med blandade känslor av Europas ledare. Frankrike och Tyskland var två av de länder som tog täten för en stark opposition mot detta krig och deras beslut kom att orsaka en kris i de transatlantiska relationerna.Syftet med denna uppsats är att analysera vilka faktorer som låg bakom Frankrikes och Tysklands ställningstagande, och klarlägga hur olika faktorer kan resultera i ett liknande beslut. Studien är av komparativ art och genomförs på de tre utrikespolitiska analysnivåerna internationell systemnivå, statsnivå och individnivå. Vår uppsats är en teorikonsumerande studie, vilket innebär att fallen står i centrum.

The purpose of this thesis is to compare if a charter company's attitude and vision of service can be reconciled with the attitudes and visions that the customers have in the same area. In order to carry out the study a qualitative approach is used. The data has been collected by interviews, focus groups and observations. The framework is theories on the subject of customer satisfaction, quality of service at customer meetings, Self-Service technologies, quality assurance and gap in service.The study has concluded that the approach to service is relatively equal between the company and customers, but the future visions differ. Focus group participants have been thinking bigger and further into the future, while the company focuses more on specific functions.

This report presents the redesign of the online-based non-governmental organization Equalisters? (Rättviseförmedlingen in Swedish) website. It aims to achieve an understanding of how you take into account the user and other stakeholders and their interests when developing a website. The focus was on redesigning an existing website and prioritize the different stakeholders? needs.

I dagens företag och organisationer med flera tusen datoranvändare ställs stora krav på IT-avdelningarna som administrerar detta. Spintop har med hjälp av Microsoft Zero Touch Provisioning utvecklat en portal där vanliga processer har automatiserats och administrationen av konton sker på ett standardiserat sätt. Denna lösning är inte ekonomiskt lönsam för företag med en mindre organisation, syftet med rapporten är att visa ett alternativ till denna lösning som är ekonomiskt försvarbar för företag med färre än 1000 anställda. Rapporten visar att det med hjälp av .NET-framework går att bygga en portal som erbjuder samma grad av säkerhet, funktion och användarvänlighet som Zero Touch Provisioning till en avsevärt mindre kostnad..

Sustainable development is often pictured as containing of three interlinked dimensions- namely environmental, economic and social. ?Social sustainability? is a vague concept that is often thought of as highly context-dependent. This thesis sets out to investigate the meaning of ?social sustainability? in a given context.

Turkey has taken part in regular negotiations to gain membership in the EU since 2005. At the same time is Turkey a candidate that stands out from those of earlier rounds of enlargement, and its possible membership got both supporters and critics amongst the Unions member countries. The aim of this thesis is to, trough a textual analysis, investigate the prospects and obstacles Turkeys candidature faces. The material consists of documents from a number of think tanks connected to the European Commission, as well as the Commissions own documents regarding Turkeys negotiations.A recurring picture is that Turkey is treated differently then earlier candidates, and that the Commission has a hard time keeping an unambiguous line in its negotiation frame. The material of the think tanks attributes the public opinions distrust of the member countries of EU as a hindrance, and Turkeys meddling in the conflict on Cyprus is problemized.

According to the theory of elitist democracy civic political participation should be reduced to participation in the democratic elections. This essay examines whether a high rate of institutionalized political participation beyond the elections leads to: (a) that those who are included gets a more favourable treatment at the expense of the common interest, in other words that their self interest threatens the political equality, (b) reduced freedom of action for the politicians and the headmasters, (c) the emergence of vague conditions of responsibility. These hypotheses are examined in an empirical study of user-boards at four schools on three locations in southern Sweden. In these user-boards the parents are in majority and have the right of decision, which has been delegated to them from the local government and the headmaster. The main conclusion is that, based on this empirical investigation, there is no support in any of the hypotheses.

In this thesis we have examined Västra Götalandsregionens ways to lobby and network in the European Union. Our aim was to examine which kind of methods the region uses to lobby in a successful way in Brussels. We found that the region uses both formal and informal methods of lobbying to gain advantages in Brussels. We also wanted to locate various networks which the region is involved in to more easily have their interests satisfied. We found that they had a lot of different alliances and that it is necessary to be involved in different networks to have a chance to lobby the EU institutions.

How should a fair income tax system be designed? Since Estonia became the first country to introduce a flat tax on incomes in 1994, this question has been in focus of public debate. The aim of is this thesis is to show that a flat income tax system, combining a proportional tax rate on all incomes with an allowance exempt from tax, is consistent with the demands of justice. In order to achieve this I construct a two level argument using normative method. The first part consists in the justification of a specific ethical theory which is derived from to notion of human dignity.

AbstractDetta arbete är en fallstudie på Lund's kommun och det som skedde där under nittiotalet. Huvudfoku's ligger på två kommunreformer som innebar kommundelsnämnderna's införande och avskaffande. Vår frågeställning har varit; Vilka förändringar har Lund's kommun gått igenom? Och; Hur kan man förstå dessa förändringar? Teorin består av flera olika vinklar där man problematiserar de moderna kommunerna's arbete. Även mer klassisk organisationsteori med ett foku's på kulturperspektivet har använt's.

This thesis is a study of social movements and their possibilities to effect politics by infuencing values in society through framing. I've looked upon social movements from a functionalistic-structuralistic perspective, as if they were carriers of values from people that otherwise won't be represented in the political life. The values that the social movements are struggling for can affect both the opinion and the decision-makers since the social movements in an active way are trying ti influence the society. The thesis examines the political opportunities that social movements hav to mobilise and grow. I have looked at different factors that either improve or make the political opportunities worse.

Uppsatsens analysområde är uppkomsten av regional integration och prägeln på samarbetet inom den Afrikanska unionen. På en kontinent som ofta betraktas av omvärlden som ett hjälplöst problemområde har unionen uppstått som ett forum för samarbete och enighet. Kontexten ur vilken Afrikanska unionen uppkom skiljer sig från tidigare afrikanska samarbeten. Med hjälp av integrationsteorin neofunktionalism och systemteorin neorealism undersöks, utifrån sex hypoteser, faktorer som har bidragit till unionens existens och vad den präglas av idag. Fokus ligger på unionen i sig och inte på teorierna.

This is a case study which investigated the perceived consequences of the organizational change that was implemented in January 2013 at Karlstad University. The study aimed to explore the experiences of the employees concerning the changes in organizational structure and internal communication. This was done through a set of eight individual standardized qualitative interviews with members from different departments. A lot of effort and thought was given to the ethical implications and to create a comfortable and open climate during the actual interviews to ensure that the respondents felt free to speak openly and honestly about their personal opinions and experiences.It is evident that the overall vision was ambitious; aiming to create a more effective organization through cutting off excessive administrative personnel and streamlining decision paths. However according to the opinions of the respondents it was clear that the result was far from the desired goal.

ADHD has for a long time been perceived as something that affects children and grows away with time. American psychiatric association state that ADHD may appear differently with adolescences and adults than with children. That could lead to misunderstandings and exclusion by adults and adolescences with ADHD at work life amongst other situations. This report investigates that exclusion and tries to find what information that needs to reach certain target groups to prevent it from happen.The works focus is text design, a part of information design, and looks firstly at the factors that make good information material. Then I investigate if there is a need for more information about ADHD within working life and if so what it would contain.

After the last election Sweden has got a government that claims to be feminist. This thesis discusses whether the change of labels has also brought along policy formulated in a feminist way, arguing that the way policy is expressed affects how people see a certain problem. Three policy proposals are analysed, and in only one case the government seems to have been influenced by feminist ideas. The other proposals partly support claims made by new institutionalism that norms and routines in an organisation work to resist policy change, but also shows that feminist ideas are resisted more actively. The fact that so called policy entrepreneurs was present in the policy process at a certain period in time, probably counts for one explanation to the exceptional policy.