In recent years e-commerce has experienced a big increase in usage. Internet however, cannot offer the same level of personal contact as traditional shops can.E-commerce is characterized by impersonal and standardized web shops that do not stimulate any emotional connection between the customer and the company. Without this personal contact with the customer the possibilities for the company to stimulate loyalty decreases. Loyalty however, is as important in e-commerce as it is in traditional commerce. The authors of this paper chose the following problem for the study:What marketing strategies are fortunate for e-commerce companies to use to create loyal customers?To research this subject the authors saw it fit to combine qualitative and quantitative research methods.

The purpose of this study was to, by using thematic analysis, investigate how psychologists experience and are affected by treating sexually assaulted individuals, if and how they use different coping strategies to maintain their own wellbeing and how they are affected by the organization. Semi-structured interviews were conducted with eight psychologists working in a clinic dedicated for patients with history of sexual assault. The analysis identified one general theme and four themes. The general theme Consciousness and active choices minted the other themes. Participants' awareness of their own and colleagues? health supplied conditions for inner reflection, which along with concern for potential negative effects resulted in active choices for mental health and work environment.

The purpose of our study has been to analyze the character of the interaction between music labels and media and to examine to what extent the artist brand is being considered in music labels relationship with media. This has resulted in our research question:What characterizes the large music labels relationship with media?For this study we have used a qualitative approach to achieve a deeper understanding of our chosen topic. We have conducted seven interviews with representatives from both major record labels and media companies with great knowledge about our subject. Five of the interviews were conducted face-to-face and two were performed via e-mail.In the final chapter we answer our research question and thus present our conclusions.

The main objective of this thesis was to develop appropriate strategies and find factors that affect the usability of parameterized designs. This was accomplished by investigate the user-interface and how it is designed to meet the user's information needs. The thesis also embraces the basic theories in terms of investigation, cognitive design principles and human behavior patterns in the interaction with the machine. The approach has led to an explorative investigation in this subject area.The thesis also had the purpose to achieve more efficient ways for development of motor chainsaws at Husqvarna AB's department Global Cutting Equipment. That can be achieved through reduce costs of development per sold unit.

Studien syftade till att undersöka och belysa hur FM:s ledarskap uppfattar och beskriver FM:s lärandemiljö och samtida utmaningar. Studien avsåg även att genom sina fynd, visa på indikativa linjer kring hur ett ledarskap som främjar lärandemiljön och möter samtidens utmaningar kan förstås. Det empiriska underlaget bestod av en enkätundersökning där 55 officerare med mångårig ledarerfarenhet inom FM deltog. Dessa var indelade i två grupper. Studien hade en tvärvetenskap-lig metodologisk ansats och omfattade både kvantitativa och kvalitativa analysmetoder.

In the prison of Kumla, Sweden`s highest security classified institution, spiritual retreats are pursued since 2001. The aim is to offer the inmates a possibility to enter deeply into spiritual contemplation. This spiritual contemplation is made possible through the fact that the prisoners carry out a retreat designed after guidelines written by Ignatius of Loyola in his Spiritual Exercises. The purpose of this examination is to study how ordinary institutional life in comparison to monastic life defines and creates different attitudes and roles amongst the inmates. A secondary aim is to describe the consequences of the retreat on individual basis.

Vi hade en föreställning om att det ibland kan vara svårt att som ledare i en arbetsgrupp skapa tillit samt effektivitet. Detta fångade vårt intresse och gjorde att vi närmare ville studera två arbetsledare och deras respektive arbetsgrupper gällande effektivitet, tillit samt ledarskap. Vårt syfte med undersökningen var att undersöka vilka ledarskapsfaktorer som kan inverka för att stärka tilliten och effektiviteten i en arbetsgrupp. För att besvara syftet med undersökningen togs följande problemformulering fram:Vilka ledarskapsfaktorer kan stärka tilliten och effektiviteten i en arbetsgrupp?Utifrån uppsatsens syfte och problemformulering genomfördes två kvalitativa intervjuer med de två utvalda arbetsledarna, samt att en kvantitativ enkätundersökning genomfördes i de två arbetsledarnas respektive arbetsgrupper.Vårt resultat visar i huvudsak att det är anpassning efter situation och kontext, förmågan att frångå personliga intressen och istället se till det kollektiva intresset, flexibilitet och uppmärksamhet på arbetsgruppens behov och önskemål, samt stöd genom tillgänglighet som är de ledarskapsfaktorer som kan stärka tilliten och effektiviteten i en arbetsgrupp..

Background: Cancer is the most common cause of death among children in Sweden. The disease and the treatment cause suffering among the children, which also affects their parents. Research has shown that parents of children with cancer have poorer health. It is the nurse?s responsebility to help, not only the child, but also the parents in their difficult situation.

This study aim?s to examine how conceptions regarding culture and ethnicity influence the daily work of personnel in integration projects financed by the European Social Fund (ESF). The method of this study was individual semi-structured interviews with nine persons working in three different projects. The reason why we have chosen these specific projects was because of their work with immigrant participants. Concepts that our study is based on was culture and ethnicity, but also the theory considering in-groups and out-groups.

The eyewitnessed reportage has a pronounced character of narrating. The imaginative power of the text helps the reader to empathise with the characters. That makes constructing empathy a necessary skill of reporters. But how can this be done?Despite a tradition of story telling among reporters, narratologists virtually have neglected the reportage genre.

The eyewitnessed reportage has a pronounced character of narrating. The imaginative power of the text helps the reader to empathise with the characters. That makes constructing empathy a necessary skill of reporters. But how can this be done?Despite a tradition of story telling among reporters, narratologists virtually have neglected the reportage genre.

Background: Insufficient physical activity is a public health problem. The Swedish recommendation is to be physically active for a minimum of 30 minutes every day, which is fulfilled by about half the adult population. Recent research has shown that sedentary behavior is an independent risk factor. Physical activity on prescription (FaR®) is an individually adapted and written prescription, a method to encourage physical activity. The National Board of Health and Welfare has observed that counseling combined with a written prescription convey better adherence than just counseling.

The aim of this Bachelor's thesis is to examine library directors'views on weeding in Swedish public libraries. The researchquestions posed are: What formal goals and criteria govern theweeding process?; How are these goals and criteria accountedfor?; How do the library directors view the weeding in relationto the roles of the collections?The theoretical framework consists of a division of weedingcriteria inspired by Stanley J. Slote, and a slight adaptation ofMichael K. Buckland's roles of collections.

This study focused on how local politicians in Kalmar perceive journalists and their intertwined relationship. We based our study on the theoretical understanding of today?s media-centric democratic society. The ?adversary model? offered an understanding of the intricate relations between politicians and journalists.

Process standardization is a topic that has generated a lot of research and literature. At first, the focus was on production; today processes are used in all different kind of business areas.The aim of this study has been to analyze how processes can be applied on development businesses and how IT systems affect the result of the process. To accomplish this, we have asked questions such as what standardization is in a development process? Why are the processes standardized? What difficulties can appear with standardization? And how the IT-systems affect the result of the process?To answer these questions, we have preformed a case study on Saab. Saab is a well know Swedish company who are working with a project called the GMS-project, where they develop processes to cover the whole company´s business areas.The literature gives the reader an understanding of processes and standardization.