This final thesis was performed at Ericsson in Gävle between April and June of 2008. Ericsson is a world leading manufacturer of radio base stations (RBS), which handles mobile phone traffic with 2G and 3G technology. The main purpose of this study is to examine if two different types of products (RBS and site material) should have different terms and conditions, today the terms and conditions are the same for both types. During the course of our study we have tried to think of the terms reliability, validity and generalization. The intention in doing that was to keep the thesis at a high academic level. To name an example of this we have tried to keep our minds at an objective level during the interviews and informal conversations.

Det fanns många studier avseende attityder och kunskaper gentemot ECT bland både läkare och patienter. Däremot fanns ett fåtal studier ur sjuksköterskor och sjuksköterskestudenters perspektiv gällande attityd, kunskap och omvårdnad vid ECT behandlingen. Syftet var att ur ett omvårdnadsperspektiv beskriva ECT behandlingen avseende attityd, kunskap och omvårdnadshandling. Studien genomfördes som en litteraturöversikt baserad på tio vetenskapliga artiklar, nio kvantitativa och en kvalitativ, funna genom litteratursökning i databaserna Academic Search Elite, Cinahl, CSA Psychology, PsycInfo, PubMed, SweMed+, Scopus och Web of Science. Resultatet visade motsägelsefulla fynd angående attityderna.

AbstractTime after time the world is struck by humanitarian catastrophes, whether it is through a war or a natural disaster. Therefore, it is of utmost importance to have a functional and effective aid, as it is a matter of life and death. Thereby the actions of the humanitarian aid organizations are interesting. The investigation treats the three specific organizations Star of Hope, Sida and the Red Cross movement and the process from decision to action in times of war. The organizations are different from one another in many areas.

Uppsatsen belyser invandrade akademikers erfarenheter av Söderhamns kommuns Insteg till Svenskt Arbetsliv, en kurs för att underlätta inträdet på svensk arbetsmarknad samt invandrade akademikers syn på hur de kan få jobb i Sverige. Det är svårt för invandrade akademiker att få arbete som motsvarar deras utbildning.  Metoden för undersökningen har varit semistrukturerade intervjuer med fyra invandrade akademiker. Resultatet visade att ISA-kursen gav information om hur man söker jobb i Sverige och hur den svenska arbetsmarknaden fungerar, kontakt med arbetsgivare samt träning i att prata svenska. Resultatet visade att det behövs kurser i svenskt fackspråk och ekonomiskt stöd för att studera svenska på hög nivå. Resultatet överensstämmer med Svenskt Näringslivs åsikt att brist på effektiva utbildningar i svenska gör att Sverige inte kan förvalta hitflyttad välutbildad arbetskraft.

BACKGROUND: One of the nurse?s areas of responsibility is to relieve suffering. Research has shown that nurses give an indication of an emotional load in the interaction with dying patients. This means that patients need of relieved suffering gets disregarded because of nurse?s fear of the unknown.

Background: Brand strategy tends to become an important management issue. It is therefore interesting to reach a greater understanding about how companies work to make their existing brands stronger. The purpose of a brand is to influence the customers? view of the brand image. The literature is insufficient concerning how leaders handle the process of repositioning a brand, in order to change the brand image.

Today, the catering personnel are an essential part of the safety organization on board Swedish passenger vessels in ferry services. Their responsibilities for the safety on board have increased in connection with the changes in regulations made on the shipping industry. These changes have been mostly related to human factors and structural leadership in the last 25 years.A well-functioning safety organization requires competence and commitment from every individual. Previous researches on Swedish passenger ferries concerning the safety organization have raised issues regarding the catering personnel?s perception of the safety on board.

This thesis strives to demonstrate my increasingly phenomenological approach to musical composition in relation to the extensive body of musical works connected in different ways to the poetry collection ORDER by the Swedish author and play-wright Lars Norén. The hand, the touch, the voice, the space (environment) and its philosophical implications are scrutinised from a poetic perspective (my poetics). The question of language (the word), the sign (text), sound/noise/music and its immanent bodily qualities are focused and questioned in my own work as well as in primarily two case studies of the music of Pierluigi Billone (1960-) and Morton Feldman (1926-1987).The text reflects the emancipatory process my music has undergone the last 4- 5 years: moving away from language and text (representation) to body and sound, although preserving and nurturing the extended idea of the sign (as signification of sound and body) as a possible embodied vehicle in my composing and artistic thinking.The reader is invited through the extensive use of sketches and work methods to witness and follow this process as a manifestation of the ?doing? rather than the presentation or construction of an analysis in an academic sense.The thesis offers no solution and it fails to encapsulate all of the so-called ORDER-MUSIC (the music that is connected with Norén's collection of poetry) Instead it proposes a possible way of ?opening? the process to a basically phenomenological methodology inside the musical field of score based chamber music..

Syftet med litteraturstudien var att belysa föräldrars psykosociala upplevelser då deras barn har cancer. Författarna gjorde en litteraturstudie med deskriptiv design baserad på tolv artiklar med kvalitativ ansats. Artikelsökningen ägde rum i databaserna PubMed och Academic Search Elite med de vedertagna sökorden ?neoplasms?, ?child?, ?family? och ?parents?. Utöver dessa inkluderades ord som ?experience?, ?cancer? och ?psychosocial?.

Background:Studies show that when nurses are experiencing problems in the care of non-Swedish speaking patients, it is often due to obstacles in the communication. Studies also show that a prerequisite for adequate care is that there is a basis for a direct communication. Nurses perceive interpreters as an important link to the patient when they do not share a mutual language, the nurses perceive interpreters as a bridge in the conversation.Aim:The purpose of the study is to describe nurses' experiences of the quality of assessments done with the help of an interpreter.Method:The study was conducted through interviews with ten nurses, working at psychiatric clinics. Qualitative content analysis was used for the analysis, which resulted in five categories.Results:The analysis resulted in one theme: "it´s the interpreter who tells me and have not the feeling that the patient has" and five categories: "shades of the language", "conversation structure", "the interpreter's competence", "interpreting implementing" and "the interpreter's gender and origin". The nurses experience working with interpreters as a challenge.

Word-of-mouth marketing (WOM) has been considered as one of the most effective marketing tools, yet the least understood. While its lucrative effects have been well proven in academic studies worldwide, little is yet known of why consumers engage in WOM, and what factors actually drive this sought-after behavior, particularly in an online context. While today's research lacks holistic views on the simultaneous effects of multiple WOM-drivers, this paper takes on a meta-analytic approach by building on the pertinent literature to construct an aggregated model, including several previously acknowledged drivers divided into two categories: (1) Brand related drivers and (2) Personal and situational drivers. The authors then empirically examine what drivers are the most influential on WOM in an online social media context. By doing so, this thesis does not only contribute to marketing managers' better understanding of online communications management, it also sheds light on the theoretical knowledge of the behavioral drivers of WOM.

Examensarbetets syfte är att studera lärares beskrivningar av arbetet med och betydelsen av pedagogiska relationer. Studien har tre frågeställningar: Vad anger lärare att de har för uppfattningar om pedagogiska relationer, hur beskriver de sitt arbete för att skapa pedagogiska relationer samt vad har dessa relationer för betydelse för elevernas studieprestationer enligt lärarna. För att studera hur man som lärare kan arbeta för att skapa pedagogiska relationer och för att få reda på hur dessa relationer påverkar elevernas studieprestationer så används en kvalitativ forskningsmetod. Empirin består av intervjuer med fyra lärare från två olika skolor. För att få en djupare förståelse om ämnet och för att lättare kunna förstå resultatet så hämtas kunskap ur tidigare forskning och bidrag till tolkningen ur olika teorier. Informanterna beskriver pedagogiska relationer och dess innebörd olika. En del av lärarna anser att pedagogiska relationer har med elevernas kunskapsutveckling att göra och hur man som pedagog lär ut denna kunskap.

The purpose of this study was to exam the possible differences in the experienced self-confidence and motivation among the elite players in bandy and amateur players in bandy. In addition, any differences between boys and girls within the same area to be studied. A total of 112 athletes participated of whom 52 of them classified as elite players and 60 amateur players, with 62 boys and 50 girls. The athletes filled at one point in the questionnaires The Sport Motivation Scale, Harter?s (1980) ?competence scale? and The Sport Confidence Inventory.

Smärta är en unik upplevelse som enbart den drabbade kan bedöma. I sjuksköterskans arbetsuppgifter på en akutmottagning ingår att se till varje patients unika behov. För att inte ett vårdlidande skall skapas för patienter med smärta är det viktigt att en korrekt behandling för smärtan ges. För att detta skall kunna ske krävs att sjuksköterskan på akutmottagningen, dels har god kunskap om smärtlindring dels vet hur smärta kan utvärderas på ett adekvat sätt. Syftet är att beskriva resultat från kvantitativa studier som undersökt överensstämmelse mellan patientens subjektiva smärtskattning av akut smärta och vårdpersonalens skattning av densamma.

Talented and committed employees are important resources for a company?s competitiveness. With the escalating competition for competent employees, a strong employer brand has come to play an increasingly important role as a means of attracting employees with a desirable profile. In this study, brand theory is applied to the results of a quantitative study of students? evaluation of an attractive employer, in order to identify the factors which explain why certain employers are perceived as more attractive than others.